Michigan Municipal Services Authority

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MICHIGAN MUNICIPAL

SERVICES AUTHORITY

COLLABORATE  INNOVATE

SERVE

Michigan Local Government Benchmarking

Consortium Conference: Benchmarking for

Success

Lansing, Michigan

December 3, 2013

1

ABOUT THE MMSA

• New Public-Private Partnership

• Access to Best Practices

• Serves at the Request of Local Communities

• Innovative Solutions for Local Governments

• Making a Difference for our Communities, our State, and our Citizens

COLLABORATE

INNOVATE

SERVE

2

OUR MISSION

To deliver high quality shared services and functions to participating cities, villages, townships, counties, and districts; providing them with innovative solutions to collaborate, lower costs, and enhance services to their citizens.

3

OUR VISION

To revolutionize the delivery of services and functions by local governments across the state through access to best practices and shared services in order to contain costs, manage resources, and enhance the quality of life in their communities .

4

OUR CORE VALUES

Integrity

To do the right thing even when no one is looking .

Trust

Inspire confidence and performance.

Innovation

Embrace change, seek continuous improvement .

Collaboration

Encourage teamwork, input, and communication.

Service

Provide best in class service in all endeavors.

Inclusion

Respect the input of everyone, seek out input.

Honor

Be guided by a high sense of ethics.

5

GOVERNANCE AND FORMATION

• The MMSA is a separate legal entity formed through an Interlocal Agreement between Grand

Rapids and Livonia.

• The MMSA is authorized to:

• enter into contracts;

• share costs and responsibilities;

• transfer functions and responsibilities;

• cooperate; and

• lend its credit in connection with any publicly owned undertaking.

• The Interlocal Agreement may be amended to include additional participants.

The MMSA may provide services and functions to participants under express written consents and agreements.

• Participants are not financially obligated or required to provide services through the MMSA or transfer functions to the MMSA.

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Key Initiatives: First Half 2009

GOVERNANCE AND ORGANIZATION

Founding Members

Members possessing full corporate membership status including voting membership on the Authority Board and/or Executive Committee

Associate Members

Members wishing to utilize the services and functions of the

MMSA

Members/Stakeholders

Authority Board

Executive Committee

CEO

MMSA Staff

7

THE

ROAD AHEAD

Key Activities

8

SHARED SERVICES SOLUTIONS

Michigan Municipal Services Authority (MMSA)

Shared Services Solutions

Financial

Management

System /

Enterprise

Solutions

The Virtual

Health and

Wellness

Marketplace

Other Shared

Services and

Functions

Best

Practices

9

FINANCIAL MANAGEMENT AND HUMAN RESOURCES SOFTWARE

SYSTEM – REQUEST FOR PROPOSAL

• The RFP was distributed September 16 th soliciting qualified proposals for software and services to implement the financial management and human resources software system (FMS)

• Issued by the City of Grand Rapids, on behalf of the MMSA and other local government organizations (Kent County, Warren, Detroit, and Romulus)

• The RFP was developed using the Best Practices Report and a needs assessment process

• Includes System Specifications for eighteen module areas

• Proposals were received on October 30, 2013; Vendor selection early 2014

10

FMS – KEY SPECIFICATIONS AND MODULES

Financial Management

General Ledger

Bank Reconciliation

Cash Management

Accounts Payable

Debt Management

Fixed Assets

Project Accounting

Grant Accounting

Investment Management

Payroll

Miscellaneous Billings/

Accounts Receivable

Procurement, Logistics and Asset Management

Purchasing

Capital Asset Management

Fleet Management*

Real Estate/Facilities

Management*

Other Services & Functions

Water & Sewer*

Document Imaging*

City Income Taxes*

Property Assessment*

Human Resources

Resource Management

Recruitment*

Personnel Administration

Compensation

Performance Management

Scheduling

Time & Attendance

Training and Events*

* Possible future modules

11

The Virtual Health and Wellness Marketplace

Organizational Concept and Structure

Various Insurance Providers

MMSA

Lead Consultant / PM

Contract Administrator / Enrollment

Systems Provider

Health & Wellness Consultant

Michigan Local Units of Governments

(Townships, Cities, Municipalities, Districts, Counties)

12

VIRTUAL HEALTH AND WELLNESS MARKETPLACE

• MMSA is working with local units of government to improve and enhance employee benefits and the enrollment process

• Implementing an online enrollment and eligibility system as part of Phase One of the VHWM

• The system will allow active and retired employees to manage their benefit changes online on a central system; a customer service center is available to facilitate the process

• System implementation completed; Open enrollment closed

13

KEY ACTIVITIES

• Focus on our key projects: Financial Management System/Enterprise Solutions and the Virtual Health and Wellness Marketplace

• RFP and Vendor and Product Selection for FMS/ES Project/Online Enrollment and Eligibility timelines

• Awareness: Establish key partnerships for success and broaden outreach efforts with other local units of government

• Next shared service projects?

14

MICHIGAN MUNICIPAL

SERVICES AUTHORITY

COLLABORATE  INNOVATE

SERVE

Delivering Value Based Services and

Functions to Michigan Communities

15

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