Introduction to Class What we are covering this semester Business Law 636 Professor Johnson 1 Today’s Agenda Professor Introduction Class Introduction Review of Syllabus – – – – 2 Paper (topic/assignment/partner) Groups Snack Seating Chart Review of Topic Coverage Ethics Quiz Ethics Discussion Student Majors 4 Engineers 22% of class 3 Accounting (3) Business Project Management Chemical Engineering Engineering Mechanical Engineering (2) Finance (1 ½) (17% of class) Class Breakdown Business Majors = 2/3 of class Non-Business Majors = 1/3 of class Information Services International Management Management Marketing (4) Mathematics Music/Political Science (22% of class) Class Demographics Business Experience 2 Yes Business Experienced 88% 16 No Law Course No Law Course 8 (44%) 4 No Law Yes Law Course Law Course 10 Students (66%) Yes No Overview of U.S. Laws Covered in this class NOT covered directly but Important for MBAs 5 A lot of interest in “Employment” Law for paper. 1.5 Law Protects Workers 6 Important as a US citizen but comes up less often in business context 8 Antitrust – Quick Review •Monopolization (attempt to or abuse of) •Combinations in Restraint of Trade Case 1.1 Image Technical Services v. Eastman Kodak, p7 •Kodak stopped selling patented parts to independent service organizations that serviced Kodak machines •ISOs sued under Sherman Act as Anticompetitive •Kodak held to be a monopoly but also to have a patent(s) on its products •Case illustrates pull of law between intellectual property rights and antitrust laws (Can a patent holder refuse to license patent?) Yes, but not in this case because of reasoning - 9 Global View p. 13– EU blocked GE and Honeywell merger – read the review on page 13 and notice how much of it talks about influencing the decision makers – should influence matter? SHOW CHART ON GOOGLE/MICROSOFT 9 SPENDING Recent Examples • AT&T & Tmobile •Google and Motorola Mobility Antitrust – Quick Review •Monopolization (attempt to or abuse of) •Combinations in Restraint of Trade Update on Patent Law NTP v. RIM (2005) •Patent for push email technology •Settled for $600 million •3 million users shut down 10 eBay v. MercExchange (2006) Antitrust – Quick Review •Monopolization (attempt to or abuse of) •Combinations in Restraint of Trade Lobbying Expenses 2011 •Tmobile increased lobbying 30% •ATT spent $4.85 million in second quarter ($6.94 million in first quarter) •Facebook increased from $90k to $320K. Now $2 million per quarter Mircosoft Antitrust – Quick Review of Current Case with Important Implications Leegin Creative Leather Products, Inc. v. PSKS, U.S. Supreme Court (2007) – – – Leegin produced women’s fashion accessories and sold to Kay’s Kloset. Kay’s Kloset refused to sell at price suggested. Leegin stopped selling to Kay’s Kloset. Kay’s Kloset sued and won $33.6 million in lower court based on a per se violation of antitrust law. Leegin Wallet Belt Take Quiz #1 Ethics 13 In groups, take a few minutes and work on answer HAND OUT GRADING RUBRIC – EXPLAIN ASSESSMENT Ethical Question Re: Working with Other Cultures Assume you are the executive of an international company, Widgets International. After a lot of work, you finally received approval to give a sales presentation before a buying committee of a Saudi Arabian based company, Arabia, Inc. If successful this opportunity will increase your overall sales by 20% (a very much needed 20% given that your other sales are slipping in an overall poor economy). You explain to your contact at Arabia that Amanda Smith, your Vice President of Marketing, will give the presentation. The contact immediately tells you that the key members of the committee do not welcome women in business leadership roles and bringing Amanda will reflect badly on your company. Although you do have others you could send, you know that Amanda is the best person you have for the presentation, she is the person with the job title to give it and that she will question the ethics of sending a man to do her job. 14 Fortunately, your company developed a code of ethics for you to turn to in these situations. The policy is on the next slide Ethical Question Cont. – Core Values Statement Respect for Relationship with Stakeholders We will respect our relationships with our stakeholders, including shareholders, investors, customers, consumers, vendors, suppliers, local communities and employees, and will strive to maintain relationships that are both appropriate and friendly. Respect for Dignity of Individuals In all of our business activities, we will respect human rights, dignity and individuality. We will respect the dignity and individuality of our employees and strive to provide a safe and worker-friendly environment for them. International Cooperation and Respect for Different Cultures As our business activities become increasingly international, we will respect the integrity of the cultures and customs of the countries where we engage in business activities and comply with applicable laws and regulations. Respect and Stress on Social Justice As good corporate citizens, we will comply with laws and regulations and demonstrate our commitment to social justice by taking action against anti-social behavior and organizations acting against the public interest. Diversity. We value diversity. We will not tolerate harassment or discrimination of any kind especially involving race, ethnicity, religion, color, sex, national origin, age, U.S. military veterans status, ancestry, sexual orientation, gender identity or expression, marital status, family structure, or disability. Identify the ethical issues, identify alternative solutions, and select your approach to this situation. 15 Ethical Decision Making Framework Grading Rubric for Ethics Question 16 TRAIT Identifies Dilemma Unacceptable Has a vague idea of what the dilemma is and is uncertain what must be decided Acceptable Identifies the dilemma, including pertinent facts, and ascertains what must be decided Exemplary Describes the dilemma in detail having gathered pertinent facts. Ascertains exactly what must be decided Considers Personal Values Unable to identify personal values Identifies personal vales Articulates relevant personal values and evaluates how they influence the decision making Considers Corporate Values and Stakeholders Names the corporate values. Name stakeholders. Identifies the relevant values. Determines who should be involved in the decision making process and accurately identifies all the stakeholders Analyzes Alternatives and Consequences Begins to appraise the relevant facts and assumptions and identifies some alternatives. Clarifies at least two alternatives and predicts their associated consequences in detail. Articulates the relevant corporate values, compares personal values to corporate values, and assesses how the values influence the decision making. Determines who should be involved in the decision making process and thoroughly reflects on the viewpoints of the stakeholders Clarifies a number of alternatives and evaluates each on the basis of the values and whether or not there is interest and concern over the welfare of all stakeholders Chooses an Action Has difficulty identifying and appropriate course of action from among alternatives Formulates an implementation plan that delineates the execution of the decision Formulates an implementation plan that delineates the execution of the decision and that evidences a thoughtful reflection on the benefits and risks of action Score Do you send Amanda? 17 Stakeholders to Consider in Corporate Social Responsibility Corporations are perceived to hold duties to the following groups, duties that often come into conflict: Shareholders Consumers Employees Community Society 18 – Related Case in Book Northeast General Corp v. Wellington Advertising, p. 49 – Fiduciary Duty? •Northeast entered into a contract to present buyers for Wellington •If Northeast referred someone who bought company – Wellington to pay 3% •Wellington Owner told Northeast owner he was terrified of a bad merger •Northeast forwarded Sternau as buyer for Wellington – Northeast knew Sternau had a reputation for buying companies, removing assets and leaving minority shareholders unprotected. •Sternau bought company and did cause minority shareholders to lose power/money. •Wellington refuses to pay Northeast • 19 • Wall Street Reform and Consumer Protection Act of 2010 Imposes fiduciary duty on securities brokers that give investment advice (well it gives the SEC the power to do this). prohibits brokers from selling mortgages consumers cannot repay The Nature Of Business Ethics SCSU Employee Code of Ethics • Cell Phone Use • Gifts • Nepotism • Influence staff/students • Frequent Flyer Miles • Use of SCSU name • Can’t sell textbooks Discussion of values, policy, law…. Law does not codify all ethical responsibility Business ethics are created from moral values The law reflects society’s convictions on what constitutes right or wrong behavior. Milton Friedman – On “greed” 20 Ethics in the Global Context P52 – When Ethics Travel P16 – “Guanxi: Networking or Bribery? The Foreign Corrupt Practices Act of 1977 (FCPA), prohibits the bribery of foreign officials Aug 16, 2010 National Law Journal Two Hollywood producers paid $1.8 million in bribes to secure a $13.5 million contract for the Bangkok International Film Festival. They got 6 months in prison and 6 months home suspension (prosecution wanted 10 years – even though one defendant was 78 years old with health problems). Plus $250,000 in restitution. Michael Douglas, Actor through such side payments. Jail Jail Winning Legally Research has found a statistically significant between a country’s GDP and: – – – – – – – – Judicial independence. Adequacy of legal recourse. Police protection of business. Demanding product standards. Stringent environmental regulations. Information technology laws. Extent of intellectual property protection. Effectiveness of antitrust laws. Managers must be “legally astute” to maximize shareholder wealth. 22 Hypothetical? Do you make citizens get an immunization if you know you will save 100,000 people, but 100 will die from the vaccine? Duty-Based Ethical Standard v. OutcomeBased Ethical Standard? Sources of Ethical Standards Duty-based Ethics(Deontological theory) : – – – – Ends never justify means Ethics based on religious beliefs and philosophical reasoning, such as that of Immanuel Kant. What if everyone acted that way – categorical imperative Example: Ten Commandments Individual Rights Theory Natural Law Theory Outcome-based ethics (Teleological theory) : –Concerned with consequences –Ethics based on philosophical reasoning, such as that of John Stuart Mill. – Example: utilitarianism Cost/Benefit Is it ethical for a business to donate a percentage of profits to charity? (e.g.Target donates 5% to charity) Does it matter why? To make company look good versus actually helping? 24 The Nature Of Business Ethics 25 Unethical Behavior May Be Legal. Law does not codify all ethical responsibility Moral Values. Business ethics are created from moral values Law Reflects Society. The law reflects society’s convictions on what constitutes right or wrong behavior. Examples Ethical Unethical Legal Illegal OK Price Gouging “Blue” Laws Deceptive Advertising Do you agree with attempts to introduce “anti-gouging” laws for gas stations? Relationship Between Law & Ethics The law does not, and cannot, address all unethical conduct. – CASE 2.1 Bammert v. Don’s Super Valu, Inc. (2002). Wisconsin Supreme Court declined to expand employment-at-will doctrine. Should law punish all unethical behavior? Why? Why Not? Why not protect police officers? Super Value Employee with Police Officer Husband. Karen Bammert worked at Super Value in Menomonie WI Wife of Super Value Owner Caught Drunk Driving. Bammert’s husband worked as a police office administered a breathalyzer test to Nora Williams, wife of Don William’s, the owner of Don’s Super Valu. She failed. Fired as Result. Super Value fired Karen as a result 26 Relationship Between Law & Ethics Continued (1) Judge/Jury Ethics May Influence Decision. (2) Law Reflects Ethics. The law reflects society’s consensus about appropriate behavior. 27 Case Problem 5: Competitive Research Question, P. 57 28 Calling competing businesses for a study Ok to not inform that you work for a competitor? What about not saying anything? HP – Pre-texting Case •Patricia Dunn – Chairman of the Board skip Obstacles To Ethical Business Behavior The corporate structure: Collective decision making tends to deter individual ethical assertiveness. The corporate structure tends to shield corporate actors from personal responsibility and accountability. Management: Uncertainty on the part of employees as to what kind of behavior is expected of them makes it difficult for them to behave ethically. Unethical conduct by management shows employees that ethical behavior is not a priority. skip Except Ethical Tone Set at the Top CEO sets ethical tone. The “Imperial” CEO. – – – – – p. 31 in book •Golden Rule – JC Penny •“Good leadership means doing the right thing when no one is watching.” Carly Fiorina, Former CEO Hewlett-Packard More Recent Examples – Dennis Kozlowski. Rigas Family. Jacob Alexander. Conrad Black. Business Leaders Definition of Ethics •Assume decision you make ends up on the front page of local newspaper, CEO of Scandinavian company Tom Petters Bernard Madoff 80% of businesses have value statements 30 skip Promoting Ethical Behavior Mission statements. Codes of ethics and training. Oversight committees. Make it easier to blow the whistle. 31 skip 1. Striving for Products and Services of the Best Quality We will strive to provide our customers with satisfying products and services of the highest quality. 2. Respect for Relationship with Stakeholders We will respect our relationships with our stakeholders, including shareholders, investors, customers, consumers, vendors, suppliers, local communities and employees, and will strive to maintain relationships that are both appropriate and friendly. 3. Fair, Transparent and Free Competition We will engage in fair, transparent and free competition in the market and will maintain sound and appropriate business relationships with our competitors. 4. Respect for Dignity of Individuals In all of our business activities, we will respect human rights, dignity and individuality. We will respect the dignity and individuality of our employees and strive to provide a safe and worker-friendly environment for them. 5. Disclosure of Information and Proper Handling of Confidential and Personal Information We will disclose information regarding our business activities and management that is genuinely required by society in a timely and appropriate fashion. At the same time, we will exercise due care in the acquisition, use and disclosure of important proprietary information, trade secrets, personal information and customer information. 6. International Cooperation and Respect for Different Cultures As our business activities become increasingly international, we will respect the integrity of the cultures and customs of the countries where we engage in business activities and comply with applicable laws and regulations. 7. Positive Approach to Safety and Environmental Matters Based upon our understanding that addressing safety and environmental issues is critical to our corporate existence and activities, we will make safety our goal and strive actively to protect the environment. 8. Respect and Stress on Social Justice As good corporate citizens, we will comply with laws and regulations and demonstrate our commitment to social justice by taking action against anti-social behavior and organizations acting against the public interest. 9. Penetration and Full Execution of this Policy Based upon our understanding that realization of the goals described in this Policy is essential to the management, existence and prosperity of the MRC group companies, our top management will take the initiative in establishing internal organizations that will have responsibility for the execution of the Policy and will keep people throughout the MRC group informed regarding the Policy. 32 skip 33 Ethics Question Anheuser-Busch accused of unethical behavior this fall for selling college football themed beer cans. Is this ethical? Legal? What would you do? 34 Stakeholders to Consider in Corporate Social Responsibility Corporations are perceived to hold duties to the following groups, duties that often come into conflict: Shareholders Consumers Employees Community Society 35 skip Talk about in group Selling Off-Label Uses for Drugs 36 Pfizer and Off-Label Drug Aspirin – doctors began prescribing to lower risk of heart attach in 60s and 70s – not until 1998 did the FDA approve it – thousands of lives saved/prolonged. Beta-Blockers approved for high blood pressure in the 80s some studies and doctors thought it would work against angina and heart attack – the doctors were right. Large studies proved this but it took years to get the FDA to approve. 73% of off-label prescriptions were for a use that lacked any scientific evidence. skip Sell Drug Overseas? 37 skip Duty to Consumers – Product Safety Bridgestone/Firestone, Ford and Tire Failures. – – – Ford Explorer 6.5 million tires replaced – in 2000 and 2001 Firestone knew in 1996 that 10% of its tires had tread separation defects General Motors and Malibu. Ruptured fuel tanks – ordered to pay $4.8 billion in punitive damages – Could have reduced risk by spending $8.59 per car – Calculated death at $200,000 per death and that would cost $2.40 per car. A Manager’s Dilemma (handled differently than the above situations) •350 people died on crash of Euro-Air airplane •Check for $150,000 each to avoid lengthy waits for families in need of money. – some recommended waiting because it would cost less 38 •Pay Americans more than other nationalities? – skip Duty to Consumers and Society Advertising Marketing Tobacco and Beer to Children. – Joe Camel – stopped in US but continued in other countries 39 skip Duty to Consumers Legal Duty. Corporate directors and officers have a legal duty to the users of their products. Ethical Duty. Most feel that corporations also have an ethical duty that goes beyond what the law requires. Conflict with Personal Responsibility. Controversy exists over the point at which corporate responsibility for consumer safety ends and consumer responsibility begins. Consumer Protection Law Generally. QUICK overview of consumer protection law – Can you name some? skip Duty to the Community/Society Most people believe a corporation has a duty to the community in which it operates. The corporation should consider the needs of the community when making decisions that substantially affect the welfare of the community. Environment – Mercury example Case Problem 7 – p. 57 – Conflict of Interest 42 Georgia-Pacific paper company was a member in Business for Affordable Medicine (BAM). Eli-Lilly, & Co., a good customer of GeorgiaPacific pressued Georgia-Pacific to withdraw from BAM. Should Georgia-Pacific withdraw? Is it ethical for Eli-Lilly to ask for this? Question 4 (and 3) p. 57. Re: Free football tickets Duty to Employees and Investors Sweatshops and Child Labor. Child Labor at Wal-Mart. Jobs and Pensions: Enron. Discrimination: Texaco, Coca-Cola. Investors: Managed Earnings. – – Rite-Aid: cover up of financials. Strong Financial: rapid trading. 43 skip Duty to Employees Employers have numerous legal duties to employees, including providing employees with a safe workplace and refraining from discriminating against employees on the basis of race, color, national origin, gender, religion, age, or disability. These duties often come into conflict. Many believe that employers hold ethical duties to their employees that go beyond those prescribed by law. UAS v. Johnson Controls •Battery Division •Lead Exposure •No Women of Child Bearing Age skip Duty to Communities Union Carbide and Bhopal. In Dec. 1984, forty tons of methyl isocyanate gas was emitted from the plant outside Bhopal, India. At least 200,000 victims from death or illness. Doing business with Repressive Regimes – Myanmar –Total is one of the companies so is Chevron. 45 skip Duty to Shareholders Because the shareholders are the owners of the corporation, directors and officers have a duty to act in the shareholders’ interest (maximize profits). 46 skip Case Problem 6: Win prize at Trade Show, P. 57 47 Indra Wu attended a trade show at company expense and won a $12,000 TV. What should she do? skip Socially Responsible Investment Company called “Ethos” formed 4 years ago to help companies develop social responsibility claims One day of coffee sales to pay for poor kids summer camp “social responsibility is a way for a company to differentiate itself from its competition 48 skip Ethics Video – Fake Firm Wormwood Bayne Non-Legal Risks to Unethical Behavior #1: increased risk of doing business and the possibility of bankruptcy and severely damaged company brand and image. #2: decreased productivity. #3: increased misconduct and conflict internally. #4: decreased performance levels of employees. #5: increased employee turnover and more challenging employee recruitment. #6: decreased productivity. #7: increased absenteeism and “presenteeism.”. #8: decreased probability of reporting misconduct and unethical behavior of others. #9: increased dysfunctional behaviors such as not paying attention to details, scapegoating, withholding information, under delivering & over promising, not giving credit to others, lowering goals, misrepresenting results, etc. 49 #10: decreased value of the company. “Ten Most Significant Risks and Costs of Unethical Behavior in Business, According To Your Strategic Thinking Business Coach” By: J. Glenn Ebersole, Jr., Chief Executive of J. G. Ebersole Associates and The Renaissance Group ™