Examination & Supervision 2012 Update Chairman's Statements on Supervision “NCUA will not sacrifice safety and soundness as we work to help the credit union industry recover in the coming years.” January 2011 “NCUA will remain focused on due diligence and risk management…NCUA will continue to encourage responsible lending.” January 2012 What is Safety and Soundness? • Management and Officials Understand Risks • Accurate and Timely Financial Data • Sound Internal Controls / Effective Audits • Active Supervisory Committee • Efficient Operations / Operating Expense Controls • Written Policies that Reflect Actual Practices • Realistic Budget and Strategic Plan • Communication and Transparency Today’s Topics • National Supervision Policy Manual • Examination Questionnaires • Credit Union Online (NCUA 5300) • NCUA Assessments • Fraud Risk Indicators in Credit Unions National Supervision Policy Manual • Two years in development • Collaborative effort by NCUA staff at all levels, all Regions • Thorough internal review and comment process • Provides for uniform supervision of CU’s nationwide • Includes more rigorous follow-up process 6 National Supervision Policy Manual Implementation Timeline • Field use began January 2012 • Examiner training - pilot January through June 2012 • Agency-wide policy Mid-year 2012 National Supervision Policy Manual Table of Contents District Management FCU Program and Procedures FISCU Program and Procedures Quality Assurance Program Audits Recordkeeping Fraud Waivers Credit Union Service Organizations Small Credit Union Program Prompt Corrective Action Other Regulatory Actions Bank Secrecy Act Enforcement Administrative Remedies 2012 Examination Scope Minimum Review Requirements Resolution of Prior DOR Items Loans - Concentrations, High Risk, Insider, Extensions, Share Concentrations = in relation to Assets and NW Allowance For Loan and Lease Losses SC Activities, Audit (Audit Work Papers) File Maintenance Reports Bank and Corporate Account Reconciliations (Testing) Strategic, Business, and Marketing Plans 2012 Examination Scope Required Questionnaires BSA – Bank Secrecy Act * Loan – Participation Loans IC – Financial Triggers Loan – Flood Act * Loan - Controls IC – Cash * 5300 Review * Loan – Real Estate – IC Red Flag Questionnaire * SC Audit and Verification * Loan – Indirect Lending – IC Foreclosure Procedures Interest Rate Risk – A Loan – Sub-Prime – IC Third Party Relationships Interest Rate Risk – B Loan – Home Equity– IC Credit CARD Act Interest Rate Risk – C Loan – Business Loans– IC SAFE Act Interest Rate Risk – D Loan – SBA– Parts I and II Liquidity – A Share – Controls IT - Website and E-banking * Liquidity – B Share – Internal Controls IT - FFIEC Authentication * Liquidity – C Third Party Relationships Investment Controls (New) IC – Lines of Credit Unlawful Internet Gambling Enforcement Act 2006 (UIGEA) Examination Questionnaires Examination Questionnaires • AIRES Automated Integrated Regulatory Examination System • All AIRES Questionnaires are posted on NCUA web site • http://www.ncua.gov/Resources/CUs/Pages/AIRES.aspx 13 Examination Questionnaires (full screen shot of web page) 14 Examination Questionnaires Demonstration 15 CU Online – Version 2 • Silverlight must be installed to access CU Online • Website to install: http://www.microsoft.com/getsilverlight/GetStarted/Install/Default.aspx • System Requirements Windows • Operating System: Windows 7, Windows Vista; Windows XP Service Pack 3 • Intel® Pentium® III 450MHz or faster processor (or equivalent) • 128MB of RAM Mac OS • Operating System: Apple Mac OS X 10.4.8 or above • Intel Core™ Duo 1.83GHz or faster processor • 128MB of RAM CU Online – Version 2 • • • • User Interface updated Security improvements View only screens display all checkboxes Programs/Services categorized like the paper form Current Version New Version CU Online – Version 2 • Profile Certification Required quarterly to submit Call Report Certify Profile button appears anytime changes are made, and when quarterly certification is due Users can make several changes to the profile and then certify • Must certify to permanently save all changes to the NCUA • Changes will be lost if the user logs off or leaves the profile area without certifying CU Online – Version 2 • Warnings in the Profile – Implemented to help improve data integrity – Warnings must be commented on prior to certification (similar to call report process) – Will not prevent profile certification CU Online – Version 2 • Profile Snapshot taken each quarter when the Call Report is submitted – Permanent record of the profile for the quarter – Ability to print as a PDF CU Online – Version 2 • Eliminated edit and delete functionality on Regulatory and IS&T pages – Can only add a date – Sections impacted: • • • • • financial statement audit, member account verification, annual meeting, disaster recovery test, and data processing conversion. CU Online – Version 2 Current Version – CU Online Version 2 – CU Online Profile Changes: Inability to print profile easily Profile PDF on demand Merger Partner Registry on General Tab MPR on its own tab Part 748 Certification on General Tab Part 748 on Regulatory Tab Call Report Changes: Must click “Save” for calculations and edits to refresh Refresh during data entry December 1990 – June 2009- no profile fields on forms All forms display profile fields No easy way to print warnings Ability to export to PDF or Microsoft Excel CU Online – Version 2 • Request FPR button moved – Used to obtain a 20 page FPR on a submitted or validated Call Report New Version Current Version CU Online – Version 2 • Warnings: Compares Call Report and Credit Union Profile – Warnings identify potential reporting errors – Displayed in the Call Report – Do not backdate the profile to match call report cycle date to remove the warnings • Profile should always reflect current operations CU Online – Version 2 • Added a CU Basic role – View only permissions for your credit union – Requested by CUs so they could give their Board Members access to CU Online – Optional for credit unions More Information to Come… • NCUA will host a webcast for credit unions to provide more information prior to system upgrades • Email notification of Webcast – CU Online Administrators and Users – Call Report Contact – Profile Information Contact – Organizational email of the Credit Union (IST page of profile) Assessments - Perception Assessments - Perspective "The amount of the assessments for the national share insurance fund really depends on the industry's own performance." NCUA Chairman Debbie Matz Troubled CU Shares to Total Insured Shares 2006 – 2011 31 Credit Union Failures 2002 - 2011 30 25 20 15 10 5 0 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 Assessments - Future Fraud • Credit Unions are experiencing higher losses due to fraud • Do you have a Fraud and Ethics Policy? Fraud Failure Statistics 2004 - 2010 13 Fraud Related Credit Union Failures Total Assets in Fraud Failures $ 330,263,481 Total Losses in Fraud Failures $ 252,641,813 Assets Smallest CU Largest CU Average Loss to Assets 76.5% Loss Loss/Assets $972,266 $3,690,194 379.55% $247,512,380 $187,834,226 75.89% Fraud Losses – Common Traits CU Weak SC Limited Staff Records OOB Audit / MAV Lacking Manipulated Records Trusted Staff A X X X X X X B X X X X X X C X X X X X X D X X X X X E F G H I J K L M X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X NCUA Red Flag Questionnaire 37