Japan International Cooperation Agency
Project on
Dissemination of
Quality/Productivity Improvement
(KAIZEN) Practice
for Small and Medium Enterprises
in the Hashemite Kingdom of Jordan
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Project
This is the project
 To lay down the sustainable basis for
improvement of quality and productivity in
Jordan
 Through introduction and dissemination of
KAIZEN practices to SMEs
The Project is implemented by JEDCO under the
technical cooperation of Japan (JICA).
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KAIZEN
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An approach for improvement of quality
and productivity
Developed by Japanese companies
through their efforts for improvement
over the years
Nowadays, widely recognized and
adopted even by many non-Japanese
companies world-wide
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KAIZEN,
“Improvement” in Japanese
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Continuous improvement practice based on
improvement proposals derived from daily
management and operations
Participation of the employees on their own
initiatives, who are familiar with the daily
management and operations
Starts with small improvement without significant
investment
Organized efforts of all the relevant departments
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Focus of improvement in KAIZEN
It varies depending on the conditions of the
company, including:
Safety
Quality
Delivery
Costs
Productivity
Human resources
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Kaizen
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Starts with small improvement without
significant investment
With efforts to remove/remedy
unnecessary things and works
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Examples of
approaches, tools and techniques
used in KAIZEN practices
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5S (Five S)
QC Circle
Suggestion system
JIT (Just-in-time) system
TPM (Total productive maintenance)
TQM (Total quality management)
…
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Why we recommend KAIZEN practices
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Sustainable approach giving high
motivation to the participating
employees, creating
- Sense of belonging
- Sense of fulfillment
Effective approach not only for
quality/productivity improvement, but
also for vitalizing the management 8
Evolution of quality management in Japan
Step 1: Statistical quality control, using sampling
and control charts: inspection to prevent
shipping of defective products
Step 2: Process management: minimize production
of defective products
Step 3: Quality assurance efforts starting from the
stage of product development/design , involving
all the relevant departments, including sales
department, personal affairs department, etc.
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Component of the Project
3 years project, consisting of:
(1) Promotion of KAIZEN at the individual company
level: Program to support “model SMEs” to practice
KAIZEN
(2) Support sustain the KAIZEN practice in Jordan:
Training programs for KAIZEN consultants, and staffs
of the relevant government/organization/institutes
on KAIZEN guidance
(3) Building a mechanism to activate the KAIZEN
movement, and step up the level of KAIZEN practices
in Jordan: Network building for KAIZEN promotion
and dissemination
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Participate to the Project,
Apply KAIZEN to your company,
Understand the effectiveness of KAIZEN,
and
Enjoy the benefits of KAIZEN !
Thank you for your attention !