Experian A leading global information services company Experian uses the power of information to help businesses and individuals make and execute better decisions. Credit Services Marketing Services Decision Analytics Interactive © Experian CheetahMail 2007. All rights © Experian Information Solutions, Inc. 2009. All reserved. rights reserved. Confidential and and proprietary. proprietary. Confidential 11 Our capabilities Email marketing Capability highlights: Full-service through self-service program support Campaign setup, deployment, delivery, reporting technology Email marketing Digital advertising Customer data management Creative, analytics, deliverability, strategic support teams Integrates with 3rd parties Data enrichment Built for enterprise scale, speed Consumer & competitor insight Modeling & analytics Supports automated campaigns, dynamic content Strategic consulting Largest client service team in the industry © Experian CheetahMail 2007. All rights © Experian Information Solutions, Inc. 2009. All reserved. rights reserved. Confidential and and proprietary. proprietary. Confidential 22 Our capabilities Digital advertising Capability highlights: Verify, standardize, enhance, score prospect data at point of capture Email marketing Immediately identify top prospects Digital advertising Customer data management Data enrichment Consumer & competitor insight Target first-time website visitors like they are returning customers Profile & match advertising audiences to tailored ads Customize ad targeting segments Modeling & analytics Strategic consulting © Experian CheetahMail 2007. All rights © Experian Information Solutions, Inc. 2009. All reserved. rights reserved. Confidential and and proprietary. proprietary. Confidential 33 Our capabilities Customer data management Capability highlights: Name and address quality software Customer data integration services Email marketing Data hygiene services Digital advertising Customer data management List processing Database services Data enrichment Consumer & competitor insight Modeling & analytics Strategic consulting © Experian CheetahMail 2007. All rights © Experian Information Solutions, Inc. 2009. All reserved. rights reserved. Confidential and and proprietary. proprietary. Confidential 44 Our capabilities Data enrichment Capability highlights: Demographic, lifestyle and life event Financial predictors Email marketing Co-operative transactions Digital advertising Consumer attitudes and behaviors Customer data management Commercial firmographic Address, phone and email append Data enrichment Consumer & competitor insight Modeling & analytics Strategic consulting © Experian CheetahMail 2007. All rights © Experian Information Solutions, Inc. 2009. All reserved. rights reserved. Confidential and and proprietary. proprietary. Confidential 55 Our capabilities Consumer & competitor insight Capability highlights: Syndicated and custom consumer attitude and behavior research On-line behavior reporting Email marketing On-line traffic trend analysis Digital advertising On-line competitive intelligence Customer data management Clickstream analysis Search behavior & segmentation Data enrichment Consumer & competitor insight Modeling & analytics Strategic consulting Media engagement Brand evangelists Financial attitudes © Experian CheetahMail 2007. All rights © Experian Information Solutions, Inc. 2009. All reserved. rights reserved. Confidential and and proprietary. proprietary. Confidential 66 Our capabilities Modeling & analytics Capability highlights: Profiling and segmentation Acquisition modeling Email marketing Digital advertising Customer data management Data enrichment Consumer & competitor insight Modeling & analytics Strategic consulting VeriScore predictive scoring Prime Performance predictive scoring Customer modeling Lifetime value Churn Attrition Channel Media © Experian CheetahMail 2007. All rights © Experian Information Solutions, Inc. 2009. All reserved. rights reserved. Confidential and and proprietary. proprietary. Confidential 77 Our capabilities Strategic consulting Capability highlights: Multi-Channel marketing assessment and roadmap Digital marketing roadmap Email marketing Data assessment and roadmap Digital advertising Contact optimization Customer data management Testing and measurement Data enrichment Consumer & competitor insight Modeling & analytics Strategic consulting © Experian CheetahMail 2007. All rights © Experian Information Solutions, Inc. 2009. All reserved. rights reserved. Confidential and and proprietary. proprietary. Confidential 88 Data policy Private, compliant, and secure Consumer privacy Compliance Fair Information Values Assessment (FIVA) for all products Adherence to industry self-regulatory guidelines Adequate user notice is communicated Dedicated full-time experts covering state, federal and international marketing laws Numerous contact points to exercise choice or preferences Privacy-focused thought leadership Educational and operational support for all suppression requirements © Experian CheetahMail 2007. All rights © Experian Information Solutions, Inc. 2009. All reserved. rights reserved. Confidential and and proprietary. proprietary. Confidential Data security Information security policy Secure physical locations Extensive network security provisions Disaster-proof, redundant data centers Mandatory employee training 99 © Experian CheetahMail 2007. All rights © Experian Information Solutions, Inc. 2009. All reserved. rights reserved. Confidential and and proprietary. proprietary. Confidential 10 10