Cloud Computing for Small Businesses Christopher Urban SUNYIT Department of Computer and Information Sciences STATE UNIVERSITY OF NEW YORK INSTITUTE OF TECHNOLOGY AT UTICA/ROME Agenda • A little history – PCs, cell phones, e-commerce, cloud computing • Cloud computing – Driving forces – 5 myths – Some definitions and concepts – Providers of cloud services STATE UNIVERSITY OF NEW YORK INSTITUTE OF TECHNOLOGY AT UTICA/ROME A Little History • John Atanasoff (born in Hamilton, NY) invented the first digital computer (late ’30s) • Thomas Watson, President, IBM, 1943: “I think there is a world market for maybe five computers.” • In the mid-1950s, businesses began to see computing technology as a means to increase efficiency STATE UNIVERSITY OF NEW YORK INSTITUTE OF TECHNOLOGY AT UTICA/ROME A Little History • In the 1970s business began to see computing technology as a means to increase effectiveness • Personal computer sales began in 1970s • Just over 1M sold by 1981 • IBM: Releases the PC in August, 1981 • Over 5M personal computers sold 1981-84 STATE UNIVERSITY OF NEW YORK INSTITUTE OF TECHNOLOGY AT UTICA/ROME A Little History • • • • • • • By 1990 over 20M personal computers sold Windows 3.0 released in 1990 WWW publicly available in August 1991 Mosaic introduced in in 1993 By 2000 over 140M personal computers sold By 2008 over 1B personal computers sold By 2014 over 2B personal computers sold STATE UNIVERSITY OF NEW YORK INSTITUTE OF TECHNOLOGY AT UTICA/ROME A Little History • Today there are over 6B cell phone subscribers • 75% of the world’s population has access to a cell phone • Metcalfe’s Law: the value of a tele-communications network is proportional to the square of the connected users of the system. • Tom Freidman: the world is flat STATE UNIVERSITY OF NEW YORK INSTITUTE OF TECHNOLOGY AT UTICA/ROME E-Commerce • 1994 – Yahoo – Amazon • 1995 – E-Bay – Google STATE UNIVERSITY OF NEW YORK INSTITUTE OF TECHNOLOGY AT UTICA/ROME E-Commerce • 1997 – Virtually every major company, organization, government, and media outlet had a Web presence STATE UNIVERSITY OF NEW YORK INSTITUTE OF TECHNOLOGY AT UTICA/ROME Cloud Computing • 1997 – Ramnath Chellapa: “computing paradigm where the boundaries of computing will be determined by economic rationale rather than technical limits alone.” • 1999 – Salesforce.com STATE UNIVERSITY OF NEW YORK INSTITUTE OF TECHNOLOGY AT UTICA/ROME Cloud Computing • 2002 – Amazon develops a business model to allow other organizations to make use of Amazon's necessary excess capacity • 2002 to today – Explosive growth in Cloud Computing – Services provided to anyone, anytime, anywhere STATE UNIVERSITY OF NEW YORK INSTITUTE OF TECHNOLOGY AT UTICA/ROME Driving Forces of Cloud Computing • Pervasive and mobile computing • Squanderably abundant bandwidth • Proliferation of Internet services – Google, Facebook, Amazon, etc… STATE UNIVERSITY OF NEW YORK INSTITUTE OF TECHNOLOGY AT UTICA/ROME Cloud Computing Myths & Truths • 5 Cloud Computing Myths and Truths for Small Businesses STATE UNIVERSITY OF NEW YORK INSTITUTE OF TECHNOLOGY AT UTICA/ROME The Cloud: A Layered Approach • • • • Ready-to-Use and/or Tailorable Applications Development / Testing / Quality Assurance Operating Systems / Virtualization Servers / Storage / Cabling / Power / Cooling STATE UNIVERSITY OF NEW YORK INSTITUTE OF TECHNOLOGY AT UTICA/ROME The Cloud: A Layered Approach Infrastructure as a Service (IaaS) : – Amazon EC2, Rackspace, Google Compute Engine • • • • Ready-to-Use and/or Tailorable Applications Development / Testing / Quality Assurance Operating Systems / Virtualization Servers / Storage / Networking / Power / Cooling STATE UNIVERSITY OF NEW YORK INSTITUTE OF TECHNOLOGY AT UTICA/ROME The Cloud: A Layered Approach Platform as a Service (PaaS) – Windows Azure, Google App Engine • • • • Ready-to-Use and/or Tailorable Applications Development / Testing / Quality Assurance Operating Systems / Virtualization Servers / Storage / Networking / Power / Cooling STATE UNIVERSITY OF NEW YORK INSTITUTE OF TECHNOLOGY AT UTICA/ROME The Cloud: A Layered Approach Software as a Service (SaaS) – Dropbox, Salesforce, Quickbooks, OfficeTime • • • • Ready-to-Use and/or Tailorable Applications Development / Testing / Quality Assurance Operating Systems / Virtualization Servers / Storage / Networking / Power / Cooling STATE UNIVERSITY OF NEW YORK INSTITUTE OF TECHNOLOGY AT UTICA/ROME A Natural Starting Point For Small Businesses • Software as a Service (SaaS) – Why build something that you can buy if • The cost is at or below the price of building it • The quality meets your expectations • The delivery time is certain to be well ahead of your build delivery time STATE UNIVERSITY OF NEW YORK INSTITUTE OF TECHNOLOGY AT UTICA/ROME The Cloud: Enabling Software This software allows: • On-demand access and service • Self-provisioning • Metering • Elasticity • Multi-Tenancy STATE UNIVERSITY OF NEW YORK INSTITUTE OF TECHNOLOGY AT UTICA/ROME The Cloud: Public, Private, Hybrid • Public: outside an organization’s firewall • Private: inside an organization’s firewall • Hybrid: part public and part private STATE UNIVERSITY OF NEW YORK INSTITUTE OF TECHNOLOGY AT UTICA/ROME Providers of Cloud Services for Small Businesses • Office Time – http://www.pcmag.com/article2/0,2817,2405820,00.asp • Sage One – http://www.pcmag.com/article2/0,2817,2405001,00.asp • Adobe FormsCentral – http://www.pcmag.com/article2/0,2817,2405001,00.asp STATE UNIVERSITY OF NEW YORK INSTITUTE OF TECHNOLOGY AT UTICA/ROME Providers of Cloud Services for Small Businesses • DocuSign Pro – http://www.pcmag.com/article2/0,2817,2393565,00.asp • Office 365 – http://www.pcmag.com/article2/0,2817,2383731,00.asp • Adobe Connect – http://www.pcmag.com/article2/0,2817,2387818,00.asp STATE UNIVERSITY OF NEW YORK INSTITUTE OF TECHNOLOGY AT UTICA/ROME Providers of Cloud Services for Small Businesses • Gliffy – http://www.pcmag.com/article2/0,2817,2403220,00.asp • Mindomo – http://www.pcmag.com/article2/0,2817,2381226,00.asp • Salesforce – http://www.pcmag.com/article2/0,2817,2364726,00.asp STATE UNIVERSITY OF NEW YORK INSTITUTE OF TECHNOLOGY AT UTICA/ROME Providers of Cloud Services for Small Businesses • Quickbase – http://www.pcmag.com/article2/0,2817,2338771,00.asp • Box – http://www.pcmag.com/article2/0,2817,2410914,00.asp • Freshbooks – http://www.pcmag.com/article2/0,2817,2411886,00.asp STATE UNIVERSITY OF NEW YORK INSTITUTE OF TECHNOLOGY AT UTICA/ROME Providers of Cloud Services for Small Businesses • Intuit Online Payroll Plus – http://www.pcmag.com/article2/0,2817,2406340,00.asp • Abukai Expenses – http://www.pcmag.com/article2/0,2817,2395848,00.asp • Microsoft Skydrive – http://www.pcmag.com/article2/0,2817,2409569,00.asp STATE UNIVERSITY OF NEW YORK INSTITUTE OF TECHNOLOGY AT UTICA/ROME Providers of Cloud Services for Small Businesses • Google Drive – http://www.pcmag.com/article2/0,2817,2403546,00.asp • Rebit Pro – http://www.pcmag.com/article2/0,2817,2411940,00.asp • PureCloud – http://www.pcmag.com/article2/0,2817,2412584,00.asp STATE UNIVERSITY OF NEW YORK INSTITUTE OF TECHNOLOGY AT UTICA/ROME Providers of Cloud Services for Small Businesses • Lynda – http://www.pcmag.com/article2/0,2817,2385781,00.asp STATE UNIVERSITY OF NEW YORK INSTITUTE OF TECHNOLOGY AT UTICA/ROME Who Should Be Driving the Cloud Train? • The IT folks? • The CEO? • Both because cloud computing is not just about technology, it is also about business models STATE UNIVERSITY OF NEW YORK INSTITUTE OF TECHNOLOGY AT UTICA/ROME Cloud Computing is Not a Panacea • As with any major move, you need to do your "due diligence" • Basic Checklist for Cloud Computing Customers STATE UNIVERSITY OF NEW YORK INSTITUTE OF TECHNOLOGY AT UTICA/ROME Questions? • Ask anything… STATE UNIVERSITY OF NEW YORK INSTITUTE OF TECHNOLOGY AT UTICA/ROME