Passenger-Oriented Smart Airport Services:
a System Design and Implementation
Intelligent Computing for Enterprise Services (ICES)
Institution of Computer Science and Technology
Harbin Institute of Technology
Contents
1
Introduction
2
Smart Airport Service System
3
Boarding Process Service
4
Key Modules & Technologies
5
Use3 Cases
1
Introduction
An Economic Engine
from
An Economic Engine
from
Passenger Dissatisfaction
• Unscheduled flight delays & cancellations
• Pedestrian Navigation in unfamiliar
airports
• Luggage, food, shopping …
Smart Airport
• Integration of high tech. & airport
environment
• A prolific research area
▪
▪
▪
▪
▪
Airport management
Aircraft schedule
Passenger guidance
Airport commercial service
…
Related Products & Projects
• Airport Operations Management Systems –
IBM
• Indoor map for some airports – Google
• Smart Airport blueprint for Saudi Arabian
– Cisco IBSG
• Airport service on smartphone
▪ FlightView
▪ Xunlu
▪ FlyerTalk
Our Smart Airport Services
• Focus on passenger
• Boarding service
• Indoor map service
• To stakeholders:
▪ improve travel experience
▪ promote commercial activities
▪ make airport operations efficient
2
Smart Airport Service System
SASS Structure
SASS Services
•
•
•
•
•
•
Flight Service (FS)
Notification Service (NS)
User Info Service (UIS)
Location Based Navigation Service (LBNS)
Personalized Store Service (PSS)
Boarding Process Service (BPS)
SASS Components
3
Boarding Process Service
Boarding Process Service
Boarding Process Service
4
Key Modules & Technologies
3
Key Modules
• dd
Key Technologies
• Message Pushing
Key Technologies
• Context-aware
Navigation
5
Use Cases
Context-aware Guidance
Boarding Reminding
Boarding Reminding
Store Service
Other System Interfaces
Thanks
Questions?