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Copyright © 2012, Oracle and/or its affiliates. All rights
reserved.
Session 10521 - OAUG SysAdmin SIG
Angelo Rosado, Principal Product Manager, Oracle E-Business Suite
Kenneth Baxter, Principal Product Strategy, Oracle Enterprise Manager
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Copyright © 2012, Oracle and/or its affiliates. All rights
reserved.
Safe Harbor Statement
The following is intended to outline our general product
direction. It is intended for information purposes only, and
may not be incorporated into any contract. It is not a
commitment to deliver any material, code, or functionality,
and should not be relied upon in making purchasing
decisions. The development, release, and timing of any
features or functionality described for Oracle’s products
remains at the sole discretion of Oracle.
3
Copyright © 2012, Oracle and/or its affiliates. All rights
reserved.
Program Agenda
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Product Overview
System Management
Configuration Management
Change Management
End-User Management
What Makes Oracle Solution Unique
Additional Resources
Copyright © 2012, Oracle and/or its affiliates. All rights
reserved.
Five things you can do today to reduce TCO!
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Automation
Standardization
Centralizations
Audit
Configuration Management
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reserved.
Program Agenda
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Session Objectives
Product Overview
System Management
Configuration Management
Change Management
End-User Management
What Makes Oracle Solution Unique
Additional Resources
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reserved.
Application Management Suite for EBS
Business visibility built-in to each category
End User Management
System Management
Application
Management Suite
Change Management
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Configuration Management
Integrated Application-to-Disk Management
Only Oracle Can Deliver Complete Stack Management
Hardware
Database
• Complete Lifecycle
Mgmt of Physical
& Virtual Systems
(Ops Center)
• HW, Firmware,
OS, VM, Storage
• Industry’s
Leading
Database
SelfManagement
Solution
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Middleware
• Integrated, Deep
Middleware
Management
• WebLogic, SOA,
Portal, Identity
Mgmt, BI
Applications
Full Stack
• Deep out-of-thebox mgmt
solutions for
Apps Unlimited,
Fusion Apps
Complete,
Integrated,
Application-toDisk
Management
System Management
Services Dashboards & Historical Reporting
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Program Agenda
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Product Overview
System Management
Configuration Management
Change Management
End-User Management
What Makes Oracle Solution Unique
Additional Resources
Copyright © 2012, Oracle and/or its affiliates. All rights
reserved.
System Management
Monitoring/Metrics/Alerting
• At a glance view the
status of those targets.
• Complete drill down
provides detail
information per target.
• Monitor System &
Service, Availability,
Performance, Usage,
and more.
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Centralization
Configuration Management
Complete Stack Comparisons
• Hosts configuration
• Database configuration
Full Stack Comparisons
• Database context configuration
• Custom objects configuration
• Patch information configuration
• Apps context configuration
• Concurrent Processing configuration
• Workflow configuration
• Applications system configuration
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Only Oracle Can Deliver
System Management
Profile Comparisons between R12.1.3 & 11i
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Standardization
Audit
Program Agenda
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Product Overview
System Management
Configuration Management
Change Management
End-User Management
What Makes Oracle Solution Unique
Additional Resources
Copyright © 2012, Oracle and/or its affiliates. All rights
reserved.
Change Management
Unique to Oracle
Customization Management
Patch Management
Configuration (Setup) Management
Approvals Framework
Automated Cloning
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Change Management
Customization Manager
• Create AD compliant
customization packages
• Custom patches can be
applied using Patch Manager
• Over 200 file types supported
• Compiles Java and PLD files
• Validate the custom files
based on a set of standards
• Interface with Version Control
systems
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Automation
Standardization
Centralization
Audit
Change Management
Patch Manager
• Automates and eliminates
vast majority of manual steps
associated with EBS patching
• Deploys custom and standard
Oracle patches
• Check for prerequisites
• Simultaneous, multi-patch,
multi-target deployment
• Numerous patching options
• Metalink integration
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Automation
Standardization
Centralization
Audit
Change Management
Setup Manager
• Migrates functional configuration &
setup data across different instances
• Supports > 300 functional APIs
• Group extracts, loads, and reports
into projects for easier management
and reuse
• Recognize and enforce dependencies
between different selection sets
• Advanced filtering
• Comparison reporting across
instances
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Automation
Standardization
Centralization
Audit
Change Management
Change Approval
• Approvals framework for
Customizations, Patches,
and Setup data
• Separation of duties
• Reporting and auditing
capabilities
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Automation
Standardization
Centralization
Audit
Change Management
Cloning
• Support for 11i, R12.0.X, and
R12.1.X
• Automate custom pre-and
post-clone steps
• Directives can be included in,
and executed by, Deployment
Procedures
• Automated Cloning leverages
EM Directives and
Deployment Procedures
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Automation
Standardization
Centralization
Audit
Program Agenda
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Session Objectives
Product Overview
System Management
Configuration Management
Change Management
End-User Management
What Makes Oracle Solution Unique
Additional Resources
Copyright © 2012, Oracle and/or its affiliates. All rights
reserved.
Program Agenda
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Session Objectives
Product Overview
System Management
Configuration Management
Change Management
End-User Management
What Makes Oracle Solution Unique
Additional Resources
Copyright © 2012, Oracle and/or its affiliates. All rights
reserved.
User Experience Management
Challenges
• How to accurately monitor user experience?
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Performance
Across User Types
Different User Locations/Geographies
Transaction success/failure/abandonment
• How to objectively measure end-user
satisfaction with an application?
• Synthetic Transactions
• Compare actual to planned
• How to reproduce, exactly, any transaction?
• How to correlate end-user experience with
system load?
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Internet
VPN
Firewall
Transaction
Capture
Point
Network Switch / Tap
Web Servers
App Servers
RAC
Program Agenda
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Session Objectives
Product Overview
System Management
Configuration Management
Change Management
End-User Management
What Makes Oracle Solution Unique
Additional Resources
Copyright © 2012, Oracle and/or its affiliates. All rights
reserved.
What Makes Oracle Solution Unique
Tangible, Positive Return on Investment
• Only Oracle
– Discovers, recognizes, and organizes E-Business Suite Application components
• Cornerstone of proactive management and end-to-end management
– Provides an unmatched level of E-Business Suite content within an IT management
framework
• RUEI Accelerators, Apps targets and metrics, Data-Masking templates, Configuration
templates/blueprints, ATS Accelerators, etc.
– Provides a holistic view of all of the technology components that comprise an EBusiness Suite instance
• End User + Mid-tier + DB + HW
– Will future-proof Application management
– Provides high-levels of integration and reusability among components
• RUEI + Apps, RUEI + ATS, “Business Applications”, Config & Compliance
– Leverages EM 12c
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Enterprise Manager 12c Major Themes
Enterprise Ready
Framework
Applications
Management
Middleware
Management
Chargeback and
Capacity Planning
Database
Management
Exadata and
Exalogic
Management
Application
Quality
Management
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Cloud
Management
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reserved.
Configuration
Management
Provisioning and
Patching
Program Agenda
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Session Objectives
Product Overview
System Management
Configuration Management
Change Management
End-User Management
What Makes Oracle Solution Unique
Additional Resources
Copyright © 2012, Oracle and/or its affiliates. All rights
reserved.
What is Data Masking?
Production
Non-Production
LAST_NAME
SSN
SALARY
LAST_NAME
SSN
AGUILAR
203-33-3234
40,000
ANSKEKSL
111—23-1111
60,000
BENSON
323-22-2943
60,000
BKJHHEIEDK
222-34-1345
40,000
What
• The act of anonymizing and
scrambling company-confidential
data to create new, legible data
that retains the data's properties,
such as its width, type, and format
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SALARY
Why
• To protect confidential data in nonproduction environments when the
data is shared with non-production
users without revealing sensitive
information
What are we Producing?
• E-Business Suite Masking Template
– Metadata for the EM Masking tool
– Columns, Relationships, and Masking rules for Personally
Identifiable Information (PII) and Sensitive attributes for EBusiness Suite products
• ~1000 Columns
– HCM, TCA, ATG, Financials, Projects…
• Not split out by product or family
– De-identification needs to be done across the DB
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reserved.
Program Agenda
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Session Objectives
Product Overview
System Management
Configuration Management
Change Management
End-User Management
What Makes Oracle Solution Unique
Additional Resources
Copyright © 2012, Oracle and/or its affiliates. All rights
reserved.
E-Business Suite Technology Stack Blog
blogs.oracle.com/stevenChan
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reserved.
•
Direct from EBS Development
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Latest EBS techstack news
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Certification announcements
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Primers, FAQs, tips
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Desupport reminders
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Advanced architectures
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Statements of Direction
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Early Adopter Programs
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Subscribe via email or RSS
Additional Information
Collateral
• All you need to know is:
– MOS Note: 1224313.1 Getting Started with Oracle E-Business Suite
Plug-in, Release 4.0 Suite
• Datasheet:
– Application Management Suite for Oracle E-Business Suite Data Sheet
• Apps Management information:
– Oracle Technology Network -> Enterprise Management -> Applications
Management
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Additional Information
Collateral
• Best Practices (Whitepaper):
– Case Study – Optimizing E-Business Suite Management Using Oracle
Application Management Suite for Oracle E-Business Suite
– Separation of Duties using Patch Manager (Doc ID 1363260.1)
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Additional Information
Collateral
Contacts:
• angelo.rosado@oracle.com
• kenneth.baxter@oracle.com
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reserved.
COLLABORATE 2012
Technology and Applications Forum for the Oracle
Community
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reserved.
Related Sessions
Sun, Apr-22
2:10 pm - 3:10 pm
South Seas E
4:30 pm - 5:30 pm
South Seas E
36
• Minimizing Oracle E-Business Suite Maintenance Downtimes
Elke Phelps, Kevin Hudson
• Oracle E-Business Suite Technology: Latest Features and Roadmap
Lisa Parekh
Copyright © 2012, Oracle and/or its affiliates. All rights
reserved.
Related Sessions
Mon, Apr-23
2:30 pm - 3:30 pm
Mandalay Bay D
37
• Oracle E-Business Suite Applications Strategy and General Manager
Update
Cliff Godwin
Copyright © 2012, Oracle and/or its affiliates. All rights
reserved.
Related Sessions
Tue, Apr-24
8:00 am - 9:00 am
Breakers G
2:00 pm - 3:00 pm
Jasmine A
2:00 pm - 3:00 pm
South Seas E
4:30 pm - 5:30 pm
Breakers G
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• How to Reduce TCO Using Oracle Application Management Suite for Oracle
E-Business Suite
Angelo Rosado, Kenneth Baxter
• Planning Your Oracle E-Business Suite Upgrade from Release 11i to 12.1
and Beyond
Anne Carlson
• Coexistence of Oracle E-Business Suite and Oracle Fusion Applications:
Platform Perspective
Nadia Bendjedou
• Oracle E-Business Suite Directions: Deployment and System Administration
Max Arderius
Copyright © 2012, Oracle and/or its affiliates. All rights
reserved.
Related Sessions
Wed, Apr-25
8:15 am - 9:15 am
South Seas F
1:00 pm - 2:00 pm
South Seas G
39
• Oracle E-Business Suite Technology Certification Primer and Roadmap
Steven Chan
• The Latest Oracle E-Business Suite Release User Interface and Usability
Enhancements
Gustavo Jimenez
Copyright © 2012, Oracle and/or its affiliates. All rights
reserved.
Related Sessions
Wed, Apr-25
8:15 am - 9:15 am
South Seas F
1:00 pm - 2:00 pm
South Seas G
1:30 pm - 2:30 pm
South Seas H
40
• Oracle E-Business Suite Technology Certification Primer and Roadmap
Steven Chan
• The Latest Oracle E-Business Suite Release User Interface and Usability
Enhancements
Gustavo Jimenez
• Oracle E-Business: Take Control of Workflow with Wokflow Analyzer!
Bill Burbage
Copyright © 2012, Oracle and/or its affiliates. All rights
reserved.
Related Sessions
Thu, Apr-26
8:30 am - 9:30 am
South Seas F
8:30 am - 9:30 am
Breakers G
11:00 am - 12:00 pm
South Seas F
41
• Best Practices for Oracle E-Business Suite Performance Tuning and
Upgrade Optimization
Isam Alyousfi, Udayan Parvate
• Oracle E-Business Suite 12.1 Desktop Integration: Beyond Oracle
Applications Desktop Integrator
Gustavo Jimenez
• Upgrading your Customizations to Oracle E-Business Suite Release 12.1
Sara Woodhull
Copyright © 2012, Oracle and/or its affiliates. All rights
reserved.
Oracle Demos
Oracle E-Business Suite Tools and Technology
• Oracle E-Business Suite Tools and Technology
• Release 12.1: Technical Upgrade Best Practices and Performance Tuning
• System Management and Customizations in Release 12.1
• Best Practices for Installation, Cloning and Patching Release 12.1
• Oracle Application Framework
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Copyright © 2012, Oracle and/or its affiliates. All rights
reserved.
San Francisco
September 30–October 4, 2012
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reserved.
Q&A
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reserved.
Safe Harbor Statement
The preceding is intended to outline our general product
direction. It is intended for information purposes only, and
may not be incorporated into any contract. It is not a
commitment to deliver any material, code, or functionality,
and should not be relied upon in making purchasing
decisions. The development, release, and timing of any
features or functionality described for Oracle’s products
remains at the sole discretion of Oracle.
45
Copyright © 2012, Oracle and/or its affiliates. All rights
reserved.
46
Copyright © 2012, Oracle and/or its affiliates. All rights
reserved.
Appendix (A) – Customer
Examples
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reserved.
Customer Examples
Application Management Suite for E-Business Suite
• General Electric
– 84% reduction in cycle time for cloning
– 75% reduction in associated DBA time
• Emerson
– Centralized management of 14 E-Business Suite instances, 40 hosts, 700
monitored targets
– Integrated the Application Management Pack for E-Business Suite with
Oracle Grid Control to deliver real-time visibility into application
performance and availability at the database and host layers
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reserved.
Customer Examples
Application Management Suite for E-Business Suite
• Johns Hopkins University APL
– Implemented Management Pack and Change Management Pack
– Reduced operator (DBA) time to promote E-Business Suite patches by
approximately 90%, from 20 hours per week to 1-2 hours
– Reduced operator (Developers) time to promote E-Business Suite
Customization by approximately 90%, from 20 hours per week to 1-2 hours
– Reduced operator (i.e., Business Analyst) time to promote E-Business Suite
Functional Setups by approximately 90%, from 20 hours per week to 1-2
hours
– Performed unattended E-Business Suite patching
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reserved.