SME Development in Supporting Trade Liberalisation: The Malaysian Case K. Karunajothi SME Corporation Malaysia 17 August 2011 Presentation covers 1 SME Development in Malaysia 2 Trade liberalisation measures 3 Policies Going Forward 4 Conclusion 2 1 SMEs are the backbone of the economy • SMEs constitute bulk of businesses in Malaysia: - 99.2% of establishments (2003: 548,267) - Bulk (80%) micro enterprises, with less than 5 workers - Mainly concentrated in services sector (87%) 3 National SME Development Council, high level body to chart SME policy direction Council established in 2004 • Chaired by Prime Minister, with 15 Ministers and 3 key agencies • Secretariat: SME Corp. Malaysia the central agency for coordination, policy, advisory and business development Role & Responsibilities • Formulates broad policies and provides direction for comprehensive development of SMEs across all sectors • Oversees coordination and ensures effectiveness in policy implementation 4 A structured approach in SME Development since 2004 Promote development of competitive and resilient SMEs in all sectors towards increasing SME contribution to the economy Strategic Thrusts Objectives Economic Enhancing viability of SMEs across all sectors I. Strengthening enabling infrastructure Socio Economic Promoting development of SMEs in knowledgebased industries II. Building capacity and capability Developing progressive and resilient Bumiputera SMEs and entrepreneurs III. Enhancing access to financing 5 … and a dedicated Agency for SME development MINISTRIES AND AGENCIES SME CORP. MALAYSIA Coordinate Policies SMEs PRIVATE SECTOR Policy formulation and Research “One-Referral” Information and Advisory NSDC Secretariat to NSDC 6 Efforts have shown positive results….however contribution to GDP remains low SME growth outperformed overall GDP growth during 2004 – 10: • NSDC was set up and SME development accorded national agenda • Other supportive policies GDP & SME Growth SME GDP in Selected Countries GDP annual change (2000 price) 12% 10% 8% 6% 4% 2% 0% -2% -4% 60% 50% 10% (8 ~8.5%)e 51% 40% 30% 39% 20% 10% 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 e- estimate GDP Growth SME Growth Year 31% 16% 0% Low Middle High Malaysia income income income countries countries countries 31% of GDP 7 SMEs face numerous challenges from changing business environment, includ. liberalisation pressures Long-term challenges from globalisation & liberalisation Inherent & structural issues • Access to market • Innovation and technology • Human capital management • Access to financing Short-term challenges from difficult external environment 8 …it also opens new opportunities for SMEs First Mover Advantage access new markets More competitive with global acceptance Become part of global network Attract FDIs Ability to ride out business cycles cushioned by demand in other regions 9 2 Malaysia’s trade policy promotes & supports creation of a liberal & fair global trading environment Malaysia’s trade liberalisation is anchored on rule-based multilateral trading system – WTO and complemented by regional and bilateral FTAs STATUS REGIONAL BILATERAL Concluded 60% of Malaysia’s global trade under preferential trade ASEAN Free Trade Area (AFTA) ASEAN-China ASEAN-ROK ASEAN-Japan Comprehensive Economic Partnership (AJCEP) ASEAN-India (Goods) ASEAN-Australia-New Zealand Malaysia-Japan Economic Partnership Agreement (MJEPA) Malaysia-Pakistan Comprehensive Economic Partnership Agreement (MPCEPA) Malaysia-New Zealand Free Trade Agreement (MNZFTA) Malaysia-Chile Free Trade Agreement (MCFTA) Malaysia-India Comprehensive Economic Cooperation Agreement (MICECA) Under Negotiations > 80% of Malaysia’s global trade under preferential trade ASEAN-Japan (Investment and Services) ASEAN-India (Investment and Services) Trans-Pacific Partnership (TPP) Agreement Malaysia-Australia Malaysia-Turkey Malaysia-EU Gulf Cooperation Council (Framework Agreement) For Consideration ASEAN+3 (Japan, China and Korea) ASEAN+6 (Japan, China, Korea, Australia, New Zealand and India) Malaysia-Bangladesh 10 The trade agreements covers a broad scope Scope of negotiations New areas Trade in Goods Government Procurement Rules of Origin and Customs Competition Policy Technical Barriers to Trade and Sanitary & Phytosanitary Measures Labour Services Liberalisation Investment Liberalisation & Protection Ecotech Environment Lower Import tariffs Equity liberalisation Horizontal Issues • Regional Integration • Regulatory Coherence • Development of SMEs • Transparency 11 Services sector liberalisation is ongoing which affects particularly SMEs April 2009: 27 specific services sub-sectors fully liberalised and more to go… Services AFAS Timeline (equity) No. Subsectors Year 2010 Year 2015 SME share, % 1. Distributive Trade 51% 70% 99.6 2. Business Services 51% 70% 99.3 3. Healthcare 70% 70% 99.0 4. Communications 70% 70% 98.7 5. Logistics 51% 70% 98.7 6. Education 51% 70% 98.4 7. ICT 100% 100% 92.3 8. Tourism 70% 70% 91.3 9. Construction 51% 70% n.a. 10. R&D 49% 70% n.a 12 3 Going forward, SMEs important to achieve growth targets to become a developed nation by 2020 SMEs in NEM & RMK10 Bedrock of high income economy Inclusive (bottom 40%) & sustainable growth Key driver of domestic growth Promote innovation, creativity & growth Employment providers / talent source Creating national/ regional/ international champions High Income Economy Increasing microenterprises’ contribution to the economy Strong linkages support for large firms 13 In 2011, 219 SME Development programmes worth RM5.9 bil are being implemented Strengthening Enabling Infrastructure 19 programmmes • Entrepreneur Development • Retraining and Skills Upgrading • National Dual Training System • Content Industry Development • Franchise Development • Taste of Malaysia • Training for Furniture Design & Making • Craft Entrepreneur Development Enhancing Access to Financing 50 programmmes • Automotive Centre Development Project • Cottage Retail Shop • Permanent Food Production Park • Products Collection and Marketing Centre • Incubation & Technopreneur Development • Integrated Aquaculture Zone • Business Quality & Enhancement • SME-Brand Development • SME-University Internship • Market Development Grant • Exporters Training • SME Expert Advisory Panel • Biopreneur Clinic • Franchise Financing Scheme • Micro Enterprise Fund • Soft Loan Scheme for Service Sector • Soft Loan Scheme for Automation and Modernisation • Soft Loan for SMEs • Business Accelerator Programme Building Capacity and Capability 150 programmmes • Tourism Infrastructure Fund • Maritime Fund • ICT, Biotechnology and Technology Development Project Financing • Green Technology Financing Scheme 14 Key mechanism to upgrade SMEs to the next level SCORE (SME Competitive Rating for Enhancement) 1-InnoCERT The National Mark of Malaysian Brand 15 SCORE a tool to rate capability of SMEs What is SCORE? Function Parameter Characteristics Implementation Channel • Diagnostic tool to rate and enhance competitiveness of SMEs based on their performance and capabilities. • Developed in-house in Aug 2007 Example of Radar Diagram for 3-Star company • Identify strengths and weaknesses for improvements; and • Facilitate linkages. • • • • Business Performance • Technical Capability Financial Capability • Quality System Management Capability• Innovation Production Capability • 0 – 2 Stars : Very basic business operation • 3 – 5 Stars : Some degree of sophistication and can be groomed for export Analysis: Weak in financial capability • Work with partner agencies on the various SCORE models Assistance: Require financial management training 16 The assessment is comprehensive covering various parameters • Corporate Planning • Technology & Innovation Management • Human Capital Development • IT Adoption • Practice of Continuous Improvement • Certification • Awards • Intellectual Property Rights • Product & Process Improvement • Capability of Products & Process Improvement Activities • • • • • Management Capability Sales Average Growth Export Marketing Customer Satisfaction Business Performance Financial Capability Quality System SMEs • • • • Current Assets Current Liabilities Gearing Ratio Profit Technical Capability Innovation Production Capacity • Capital Investment per Employee (CIPE) • Factory Automation Level • Machine Utilisation • No. of Trained Personnel • MTS Ratio • Types of Technology Utilised 17 1-InnoCERT programme to rate innovative companies Starting Point • National Innovation Action Plan – Strategic Thrust 4 • Adaption of Korean Innobiz Innovation Evaluation System Objective Foster innovative companies to become profitable global ‘bluechip’ companies Current Available Sectors Maf & Non-Maf, Biotech, Expert Industrial Design, Software/ ICT, Agriculture, Environment and Construction. Cost • Standard on-site audit fee −SMEs: RM5,000 −Non-SMEs: RM10,000 • Additional logistics charges for companies outside Klang Valley Assessment Process 18 1-InnoCERT assessment criteria SMEs will be assessed using 4 Main Criteria: Technology manufacturing ability Ability to develop products using Technology Marketing ability I Technology innovation ability II Technology commercialization ability Outcome of Technology Competitiveness Progress Technology management result Technological Achievements (forecasting) IV Technology innovation result III Technology innovation management ability R&D activity index Technology Innovation System Technology Innovation Administration Technology Accumulation System Technology Analysis Ability Management’s innovation ability Ability to respond to changes Manager’s sense of values 19 Branding Malaysia through the National Mark Quality, Excellence and Distinction Objectives • Increase awareness & importance of branding • Create & build a strong brand presence towards customer recognition • Increase global & regional market penetration Benefits • Priority lane for MATRADE’s Brand Promotion Grant • Access to MATRADE’s local & international trade promotion and A&P activities • Special access to MICCI-SME Corp. mentoring programmes • Invitation to specific training by SME Corp. & its partners 20 Assessment of the National Mark Mgt. Commitment & Capability Top management’s guidance & direction towards brand success Financial Capability ASSESSMENT BASED ON: Allocation of company resources to maintain brand & business sustainability Brand Management & Marketing Systematic management of customer to ensure constant delivery of brand promise Operation Management Ensuring processes to deliver brand promise established, implemented & maintained Quality & Standard Plan action to consistently meet/exceed standards or brand promise Management Best Practices CRITERIA Maintain, control & improve processes towards improving brand equity Social Responsibility Contribution to stakeholders, society & environment in brand excellence 21 4 Conclusion Vision Creating national, regional and global champions 22