Online Learning Platform for Royal Artillery Soldier Training www.kineo.com Stuart Chadwick Paul Stanyer Siobhan Hall Geoff Stead Jonathan Ryder www.tribalgroup.com Outline Introducing Kineo & Tribal Your requirement Overview of our approach User journeys Implementation plan Hosting & support E-learning authoring Pricing and timescales Questions Kineo & Tribal A great partnership • • • • • E-learning company of the year 2008, best private sector e-learning 2010 Innovating with rapid / bespoke e-learning and Moodle / Totara LMS Supporting the whole process, from consultancy to deployment Global support: UK (Brighton, Sheffield, London), US, NZ, China, Sweden Strong customer focus with high repeat business • • • • • • Services and products to support education, learning and training Over 20 years' experience and expertise in education and technology World-leading software to support adult learning & career development Market leader in online assessment and learning delivery: functional skills Innovating with bespoke digital learning tool development and m-learning Work with a range of organisations in the UK and internationally Working with leading clients… Our track record • Established Moodle LMS for the whole MOJ, delivering over 50 courses through e-leaning and F2F training to 50,000+ employees, saving £100Ks • Saving Tesco’s over £1m through the development of a Moodle LMS based learning platform, will roll out internationally to 500K employees • Undertook the evaluation and report of the three year Functional Skills pilot on behalf of the Qualification and Curriculum Authority (QCDA) • Mobile Functional Skills and Apprenticeship solutions and services for all McDonalds employees • Technology partner for MoLE (Mobile Learning Environment) project, supporting US Department of Defense (DoD) and multi-national partners to deliver and share learning using global mobile network and mobile devices. How we will work together Kineo will provide • Overall programme management • Totara LMS • Mahara e-portfolio • System integration • Desktop authoring platform Tribal will provide • Functional skills learning content, • Diagnostic tools and adaptive courses • Mobile apps and authoring platform • System integration • Maytas back end fully integrated Your requirements Understanding your requirements RACPD requirements Online training environment Learning management Functional skills training E-portfolio Social learning Mobile access Offline option Maytas integration Authoring tools Hosting Support Totara LMS Tribal content Mahara e-portfolio Totara and Mahara Mahara / Tribal content Custom options Tribal system Tribal tools / Articulate Tribal solutions Kineo / Tribal support Our approach Components of our solution Totara LMS • Corporate distribution of world leading Moodle LMS • Open source, robust, scalable, customisable, easy to use • Kineo are the leaders in corporate distribution of Moodle • Kineo NZ partners Catalyst include ex. core Moodle team • Full global hosting and support “Moodle™ is ranked as the #1 LMS product among eLearning Guild members with over 24% of respondents selecting it as their primary LMS.” Totara key features • • • • • • • • • • • • Supports e-learning, classroom training & blended solutions Personal development competencies and objectives Online collaborative tools – blog, wikis, forums, live chat Hierarchical roles – learners, managers, trainers, assessors Sophisticated search and course booking Dashboard and full statistical reporting Quizzes, surveys, assessments Integrates with other systems Moodle accessibility Multiple options for registration E-commerce capability Multi language Totara/Moodle success stories “Making the decision to go with Moodle was one of the best decisions we ever made” Paul Rudd, Ministry of Justice “Kineo has developed a platform that delivers on every aspect of our initial brief... we now have a training package that offers more than anything else within the photo industry.” James Bansfield, Nikon UK Mahara e-portfolio • The leading open source e-portfolio • Developed by Kineo New Zealand • Seamless integration with Moodle / Totara • Mobile integration possible • Offline delivery option in progress Mahara key features • Reflect on learning • Collect and upload evidence • Review with trainer, manager, external assessor • Online community – groups, forums • User controlled learning space • Accessible (other than java) Advance learning platform • Open platform for delivery of learning management services • Rapid assembly of custom learning solutions • Services for delivery of e-learning and m-learning including: – Single Sign On services – Data integration hub services – Core LMS services aligned with mobile • Service Oriented Architecture built with open source technology and open standards – easy to maintain and extend – integrates with other applications/external systems (e.g. Maytas) • Can be used with its own (Joomla) portal front end or with other portals (Moodle, Liferay, Sharepoint) Target Skills Gold: Functional Skills … • Realistic, age appropriate and engaging materials using real-world contexts and scenarios – Blend of ‘best of the web’ with Tribal’s award-winning materials – All mapped to curriculum, and tracked against personal goals • Proven adaptive initial assessment – identifying the Level at which the learner is currently operating (Entry Level to Level 2) – giving a clear profile for areas of strength and weakness. • A Functional Skills Diagnostic Assessment • Smart courses: automated and editable personalised learning plan • Tutor and learner reporting, and management systems … online, offline, mobile Target Skills Gold success stories Target Skills content and the Target Skills Gold system have been used in most FE colleges, all the major training providers, large employers from McDonald’s to Sainsbury’s, even here in the army. Tribal Mobile solutions Mobile tools and micro-courses designed for smartphone • Content: Single app for all learner services including functional skills learning, tools, e-portfolio, and communication • Methodology: context-aware. centred on learner needs. content designed for mobile. blended delivery. • Devices: framework to ensure cross-platform delivery • Connectivity: can work both on- and off-line • Tracking: learners can sync back to VLE to update tracking, and can access mobile views of VLE Tribal Mobile: MoLE • • • • • MoLE is a collaboration between Tribal, the MoD and DoD (USA) Strong focus on the next generation of mobile learning: • Hybrid (on-off line) • Context aware (GPS, Accelerometer, Augmented Reality) • Deep integration with phone features • Smartphone cross platform (iOS, Android, Windows Mobile, RIM) Future proof technical implementation • Html 5 / Javascript framework built on open source libraries Online authoring Full integration into Tribal’s Advance platform All of these features can be included in our solution Structure of our solution User journeys Trainee journeys: big screen Example trainee walkthrough Example trainee walkthrough Example trainee walkthrough Example trainee walkthrough Example trainee walkthrough Example trainee walkthrough Example trainee walkthrough Trainee journeys: mobile Trainee journeys: mobile Example trainee walkthrough Example trainee walkthrough Trainer / verifier journeys Example trainer walkthrough Example trainer walkthrough Example trainer walkthrough Example trainer walkthrough Example trainer walkthrough Example trainer walkthrough Example trainer walkthrough Administrator journeys Example admin walkthrough Example admin walkthrough Example admin walkthrough Example admin walkthrough Implementation plan The development process • May have several development phases as required • Iterative development with RACPD review and feedback throughout Project team MOD experience Stuart Chadwick – Solutions Consultant Background in the design of LMS, CMS, e-learning and mobile learning solutions. Ex lecturer in product design. Lead Designer and/or Project Leader on multiple e-learning projects for the Army and DB Learning, including: – – – – – – – Literacy & Numeracy Skills (Nintendo DS) REME Mechanical Expertise (Nintendo DS) Equality & Diversity (award winning, palmpilot) One Army Recruiting PTC/UFTO Total Fitness Programme RIPH Health Improvement Performance Management MOD experience Geoff Stead – Innovation Tribal’s Head of Innovation, as well as founder of our Digital Learning and Mobile teams: – Thought leader and advisor to UK, EU and USA governments on mobile learning – Project Director of MoLE development project (US DoD) – Technical founder of Advance and TSG solutions – Technical Architect of Army’s Skills Mission and Army Snapshots triballabs.net m-learning.org MOD experience Jonathan Ryder – Solution Lead Tribal’s Head of Learning solutions, lead solutions designer on multiple e-learning solutions for SfL and Functional Skills, including: – – – – – Target Skills content Skills Mission McDonald’s Skills for Life and Apprenticeship solutions Target Skills Gold learning platform Advance Learning Zone Risks & mitigation Risk Partnership platform Mitigation Impact Owner Low Medium Kineo & Tribal Low High Kineo & Tribal Medium Medium Kineo & Tribal Medium High Kineo & Tribal Low Medium All Low High All Close working relationship facilitated by programme manager, weekly progress meetings and direct team delivery Likelihood communications Proven integration between Moodle and Mahara. Likewise Integrated technology Maytas, Advance and courseware. Moodle/Advance/Maytas integration already partially specified and will work closely to deliver. Various elements of platform already available as mobile. Mobile access Building blocks in place for other areas and all technically feasible. Limitation based on online requirement for tracking. Some Offline access solutions in place and others in process of specification and delivery. Project has unclear Kineo will escalate and recommend RACPD regroup to objectives address objectives or assist with definition. Thorough and iterative approach to design and Product doesn’t meet development, which involves a partnership between RACPD expectations Kineo, Tribal, RACPD and involves end users, we would aim to avoid a mismatch in expectations and final delivery. Hosting & support Hosting you can trust • • • • • • • • • Hosted on the same robust infrastructure as Maytas ISO 27001 accredited hosting environment Secure – SSL/HTTPS certificated and penetration tested Stable – fully managed service with uptime > 99% Backed-up onsite and offsite on regular basis Scalable – from pilot through to enterprise level Custom amount of bandwidth, storage space and monitoring Regularly updated: server software, all system software International options available Support you can rely upon • Totara & Mahara support forums, help and FAQs • We train your admin or IT help desk staff to field queries and support the platform • Kineo provide second line support to your admin • Tribal product and technical support team sit behind Kineo support • Dedicated support team and portal • Fast response • Totara/Mahara patches and upgrades • Hands on maintenance as required • With Totara subscription: – 24-7 product support – New functionality as available – Major Moodle upgrades catered for End user Your IT helpdesk Your system admin Kineo support desk Tribal product support E-learning authoring E-learning authoring options • Desktop solutions available from both Kineo & Tribal • Totara directly enables authoring of quizzes, assessments, feedback forms • Mobile solution available from Tribal • Tool output can be RACPD branded • Tool training and support provided • Kineo provide additional e-learning capability training and support: – – – – Design skills Consultative support QA Extension of your team, e.g. graphics Pricing & timescales Pricing strategy Our joint pricing strategy includes: • • • • • • • Clear definition of setup and on-costs Provision of standard vs. variable costs Potential joint ventures to develop any new/custom content Open source = cost effective and flexible Training, hosting and support options to meet your needs Future proof through planned product roadmaps Partnership means you have wider access to support and on-going development Cost components Set-up costs Annual costs System specification (one off) Consultative design and specification stage System development (one off) Hosting, support and licensing (yearly) Totara set up and RACPD theme Totara subscription (user volume) Mahara set up and RACPD theme Hosting (concurrent usage) Advance and courseware set up and RACPD theme Support (options) System integration E-learning development support (as required) Customisation (to be defined) Off the shelf Functional Skills platform Mobile Apps integration for tracking and reporting Advance Target Skills Gold courseware licence fees (user volume) RACPD in-house e-learning capability (one off) Train the trainer training for Target Skills Gold Licence for e- and m earning authoring tool(s) CAPD theme and templates Authoring tool training E-learning design training Integration of other Functional Skills Content to Target Skills Gold if required Short term timescale September • Advance system and courseware ready • Target Skills Gold Platform for Functional and Key Skills and SfL • Tribal's new mobile maths and English applications • Basic Totara/Mahara set up and theme • Potential initial system integration • Working system available for trainees to access Full system timescale Sep Oct Nov Dec Jan Feb Mar Support Kick-off Develop & review Design Review Alpha Pilot Beta Final Amends September 2011 – March 2012 • • • • • • Full consultative design specification, inc. user input Full system build Full integration User pilot of full system Full launch end of March On-going support Training Launch Summary Why Kineo & Tribal are the right choice for RACPD A great partnership... • Strength of Kineo’s Totara and Mahara experience • Tribal’s track record in e and m-learning English and maths, employability and skills • Tribal already provide Maytas • Our combined creative and technical expertise • Our MOD experience • Track record of successful delivery and happy clients • Enthusiastic team who are keen to work with you! 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