Compensation Administration How to Set Up a Solid Pay System North Dakota HR Conference for Local Government Agenda • • • • Five steps to building a solid pay system What options you have available Implementing pay changes Questions and answers 2 Five Steps • • • • • Pay Strategy Job Analysis Job Evaluation Job Pricing Performance Management 3 Five Steps 1. Pay Strategy Job Pricing Pay Ranges Performance Evaluation Employee Pay 4. 5. 2. Job Analysis 3. Job Evaluation 4 Pay Strategy • A statement which identifies the significant objectives of the pay system – – – – Broadly or narrowly defined jobs Importance of internal vs. external equity Definition of the market Pay in relation to market • Lead • Lag • Lead/lag – Role of incentives, benefits, workplace rewards – Visit www.foxlawson.com for more articles on Pay Strategy 5 Job Analysis • To understand and clarify the nature and level of work that each employee performs – – – – Questionnaires for employees to fill out Review and validation of questionnaires Development of job descriptions Verification of job descriptions • By employees, or by managers, or by both • Position versus Job – Position is each employee plus any vacancy – Job may represent several employees 6 Content of Job Descriptions • • • • • • • • • Title FLSA status (exempt vs non-exempt) Reporting relationships (mostly for exempt) Summary of job’s purpose Typical duties and responsibilities (essential functions for ADA compliance) Minimum qualifications or job specifications Working conditions Disclaimer statement Dates and approvals 7 Job Evaluation • To determine the correct internal value of the job based on the nature and level of work performed. • Does not account for market information – – – – Ranking Point factor Decision Band™ Method Slotting based on another method (such as market data) 8 Job Evaluation: Ranking • A non-quantitative process of rating the jobs based on the “size” or “complexity” or “difficulty” or “importance” of the job to the organization in relation to the other jobs • Pros: – Easy, cheap and fast • Cons: – Ranking criteria change from job to job – May be influenced by person in the job – Any new or changed jobs require the whole set to be re-ranked 9 Job Evaluation: Point Factor • A quantitative method which rates each job on several different “compensable factors” such as decision making, supervision, experience required • Pros: – Reliable, objective, easy to evaluate new jobs • Cons: – Expensive, time consuming, creates an inflexible hierarchy 10 Job Evaluation: Decision Band™ Method • A quantitative method that evaluates jobs based on their authority/responsibility, supervision and complexity and difficulty of the work. • Pros: – Reliable, objective, easy to evaluate new jobs – Transparent • Cons: – Introduces new terms – Appears to be a single factor system 11 Job Evaluation: Slotting • A non-quantitative method supported by a quantitative hierarchy – e.g. Market based salary structure • New jobs slotted based on market data • Pros: – Quick, market responsive, easy • Cons: – – – – Need good market data Need an existing salary structure May be out of sync with internal equity Market inequities will be built in 12 Job Pricing • The process of collecting valid market data and establishing a salary structure – – – – Select and define benchmark jobs Select and define recruiting market for jobs Collect and validate market data Establish salary structure 13 Job Pricing: Benchmarks • Jobs that can be found in other organizations and have essentially the same duties and responsibilities – – – – 70% of duties and responsibilities are similar Qualifications are similar Usually populated by more than one person Try to define enough benchmarks to cover about 8090% of your employees 14 Job Pricing: What is the Market? Job Type Top Mgt. Prof/Tech Clerical/Trades/L abor Industry Similar Organizations Similar Organizations/Gen eral Market General Market Org Size Similar Size All Sizes All Sizes Geography Regional/National Regional/Local Local Market 15 Job Pricing: Salary and Benefits Data • Salary data – – – – – Minimum Maximum Median Midpoint of pay range Actual average of employees • Pay practices data – How employees move through the range – Structure increases, merit increases • Bonus data – Eligibility – Amount and targets 16 Job Pricing: Salary and Benefits Data • Benefits Data – – – – – Health care Dental Vision Retirement Vacation/Sick/Holidays • Employer and employee cost 17 Job Pricing: How Many Pay Structures • How many salary structures? – Clerical/technical? – Professional? – Management? • How many salary ranges? – Depends on broad or narrow job definition, but usually-• 8-12% differences between pay range midpoints • 30 to 60% range spreads from minimum to maximum – Clerical/technical - 8-10 ranges – Professional - 6-8 ranges – Management - 5-6 ranges 18 Sample Salary Structure Pay Structure (Pay at Range Position vs Pay Grade) $310,000 Pay Rate at Range Position $260,000 $210,000 $160,000 $110,000 $60,000 $10,000 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Index of Pay Grade Minimum of Pay Grade Midpoint of Pay Grade Maximum of Pay Grade 19 Performance Evaluation • A process to evaluate and assess the employees performance in relation to the objective of the job requirements – Key result areas • “What they do” • Objective information – Key process/competency areas • “How they work with others” • More subjective 20 Salary Range Management Performance Level Maximum of Range Mentor/Top Performer Full Performance Midpoint of Range Developmental Starting Minimum of Range 21 Employee Pay Movement Quartile of Range/ Performance 4th: Top Performer 3rd: Full Performance 2nd: Development al 1st: Starting Exceeds Expectations 2-3% 3-4% 4-5% 5-6% Meets Expectations 1-2% 2-3% 3-4% 4-5% Does Not Meet Expectations 0% 0% 0% 1-2% 22 Range Movement • Move ranges according to market movement • Move employees based on performance and organizational capability • Pay ranges and employee don’t necessarily move at the same time or at the same pace 23 Implementation Options • Employees paid over the maximum – Freeze pay until the pay ranges move up – Freeze pay but provide a lump sum payment for the difference until the ranges move up – Reduce pay 24 Implementation Options • Employees paid under the minimum – – – – Do nothing Raise pay to minimum immediately Raise pay to minimum at next pay review Raise pay based on a place in range calculation to keep the employee in the same place in the range that they were in their old range 25 Implementation Options • Appeals – – – – Generally a good idea Provides relief valve Gives management a chance to take a second look Good idea to involve a team of select employees 26 Questions? 27