INFORMATION TECHNOLOGY DEPARTMENT
Richard Lewis, CIO
CITY OF HOUSTON
FY11 Budget (Operating)
Proposed
Fiscal Year 2011 Budget
Information Technology Department (ITD)
Budget Workshop Presentation
June 3, 2010
Council Chambers
1
INFORMATION TECHNOLOGY DEPARTMENT
Richard Lewis, CIO
VISION
To be an information
technology
organization
recognized for
collaborative
partnership,
proactive leadership,
strategic innovation,
and quality
customer service.
CITY OF HOUSTON
FY11 Budget (Operating)
MISSION
To improve the quality of
services to our customers
(citizens and employees) on a
daily basis through crossfunctional teamwork while
minimizing operating
expenses and improving the
City’s business processes.
2
VALUES
•
Professional focus and
initiative
•
Invest in our employees
•
Reward success and
value lessons learned
•
Expect high levels of
productivity and
excellence
•
Operate with integrity to
build trustful
relationships and
dependability
INFORMATION TECHNOLOGY DEPARTMENT
Richard Lewis, CIO
CITY OF HOUSTON
FY11 Budget (Operating)
Strategic Focus
Pro-active Structure
Improve infrastructure, core business processes and provide an effective citywide management structure
• Emphasize system simplicity
• Standardize enterprise architecture to reduce complexity
• Right size (staffing vs. contracting)
• Executive accountability
Efficiency
• Plan annual replacement requirements
Align IT Resources with City Business Objectives and Balance Effectiveness / Efficiency to:
• Reduce Operating Cost
• Limit Growth to the Workforce
• Improve Services to Citizens / Employees
Security
• Mitigate Security / System Failure Risks
Continuously strengthen IT Security through Network Re-Design, Hardware/Software Enhancements, MultiLayering Approaches, Policy and Procedure, Mandatory Training/Testing, Incident Response, Regular
Performance Assessments and Random Audits
Transparency
“ Introducing the New TIP IMPACT System “
Allows CTOs to Enter and Update TIP Form As Online
Provides Direct Online Access to Employees and Citizens
Expedites Annual Budget Preparation and Review Processes
Enables more Efficient and Comprehensive Reporting through Filters
Provides an Automated Change Management System
3
INFORMATION TECHNOLOGY DEPARTMENT
Richard Lewis, CIO
CITY OF HOUSTON
FY11 Budget (Operating)
ITD Executive Organization & Citywide CTOs
Experienced
Team
Infrastructure
Gary Morris
Deputy Director
(Exec Level)
Male White
Network Data/Voice
Services
Wayne Grant
Assistant Director
(Exec Level)
Male Black
Enterprise
Operations
Dan Steege
Assistant Director
(Exec Level)
Male White
Client
Services
Phillip Suber
Operations Manager
Male Black
Radio Communications
Tom Sorley
Deputy Director
(Exec Level)
Male White
Todd Johnson
Assistant Director
(Exec Level)
Male White
Director’s Office
Richard Lewis
Chief Information Officer
Male White
Systems Architecture
& Applications
Earl Lambert
Citywide Technology
Officer
Deputy Director
(Exec Level)
Male White
ERP/SAP Project
Mary Ann Grant
Deputy City Controller
(Exec Level)
Female Black
Project Mgmt Office
Mark Norton
Assistant Director
(Exec Level)
Male White
Security - Vacant
Chief Security Officer
Assistant Director
(Exec Level)
Chief Technology Officer (CTO)
Departments
Administrative Services
Laura Grainger
Assistant Director
(Exec Level)
Female White
Human Resources
Magda Alanis
HR Supervisor
Female Hispanic
Application Support
Mark Stinnett
Assistant Director
(Exec Level)
Male White
Procurement
Frank Rodriguez
Division Manager
Male Hispanic
Mayor’s
Office
Affirmative
Action
General
Services
City
Secretary
Controller’s
Office
Housing &
Comm Dev
Admin &
Reg Affairs
Solid
Waste
Human
Resources
Parks
& Rec
Conv & Ent
Facilities
City
Council
Finance
Legal
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Finance
Herb Garner
Accountant Mgr
Male Black
Houston Police
David Morgan
Male White
Houston Fire
Patrick Plummer
Male White
Houston Emergency Ctr.
Al Garcia
Male Hispanic
Public Works & Eng.
Olgilvie Gericke
Male White
Houston Aviation System
Matt Hyde
Male White
Health & Human Services
Vernon Hunt
Male Black
Houston Public Library
Ronald Stauss
Male White
Planning & Development
Max Samfield
Male White
Municipal Courts
Rex Billings
Male White
INFORMATION TECHNOLOGY DEPARTMENT
Richard Lewis, CIO
CITY OF HOUSTON
FY11 Budget (Operating)
Fiscal Year 2010 Summary
Accomplishments
Completed the Network Upgrade linking 400+ City Facilities across 640 sq
miles allowing for effective and efficient voice and data communications
Commenced the implementation of the Exchange Upgrade (email,
calendaring and contacts functionality)
Developed Plan to Consolidate 14 Data Centers down to 3 to reduce cost
and improve Disaster Recovery
Assisted HPD in implementing a New Records Management system and
deployment of the “office in the vehicle” to increase field productivity
Completed the design and began the implementation of a new Public
Safety Radio System
Formalized the SAP Support Team & Established a Governance
Committee for ERP management
Established Wireless Infrastructure Standards
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INFORMATION TECHNOLOGY DEPARTMENT
Richard Lewis, CIO
CITY OF HOUSTON
FY11 Budget (Operating)
Fiscal Year 2011 GOALS
Short Term
1.
Improve the IT Service Delivery with a focus on Infrastructure Services
2.
Continue to implement Data Center Consolidation to Reduce Cost and Implement
Disaster Recovery Plan
3.
Secure Resources for a 24/7 Network Operating Center
4.
Build new Municipal Court Case Management system (C-Smart)
5.
Continue to assist HPD in the implementation of new Records Management system
6.
Upgrade the 3-1-1 System to Next Generation technology
7.
Leverage Geographical Information System (GIS) technology investment
8.
Continue to develop the Wireless Infrastructure
Long Term
1.
Develop a citywide Systems Architecture Plan
2.
Re-align IT for better governance and to support the City’s CORE business lines, i.e.
infrastructure replacement/maintenance and public safety
3.
Develop citywide Security Framework to include a Chief Security Officer
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INFORMATION TECHNOLOGY DEPARTMENT
Richard Lewis, CIO
CITY OF HOUSTON
FY11 Budget (Operating)
FY11 Budget - Expenditures by Type
General Fund 1000
Budget Highlights
•
•
•
Leverage SAP through enhanced tools
Services
18%
Invest in IT security to avoid disruption in
business operations, theft and inappropriate use
of City assets
Cap EQ
0%
Non-Cap EQ
0%
Supplies
2%
Total
General Fund
$19.980m
Project management of large IT initiatives,
leveraging technologies to enhance productivity
and organizational performance
Personnel
80%
Significant Variance
FY2010 Estimate to FY2011 Budget
•
•
•
•
Increased costs from consolidation PWE,
HPD, HFD to ITD Radio Group of $1,308,729
or 6.9% increase over total estimate
HOPE 3% increase to base pay $335,915
Pay for Performance increase to base pay
$132,798
Health Insurance Increase 5% or $56,754
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$$$ in Millions
Expenditures
FY2010
FY2010
Est.
Budget
Variance
14.91
15.82
Supplies
0.13
0.49
0.36
Other Services & Charges
3.88
3.52
(0.36)
Equipment
0.00
0.07
0.07
Non-Capital Equipment
0.02
0.08
0.06
18.94
19.98
1.04
0.01
0.00
(0.01)
18.95
19.98
1.03
Personnel Services
Total O&M
Debt Service & Other Uses
Total Expenditures
0.91
INFORMATION TECHNOLOGY DEPARTMENT
Richard Lewis, CIO
CITY OF HOUSTON
FY11 Budget (Operating)
Radio System Consolidation
• Council Action related to a new Public Safety Radio System
($132.3 M Investment) approved in October of 2008
• Replaces three (3) radio systems with one (1) interoperable
system
• Support staffs in HPD, Fire and PWE consolidated into ITD in
FY2010 includes 27 employees and 19 vehicles
• Implementation date of late 2012
• Contract capacity provides for partnerships, e.g. METRO,
HISD, other political subdivision, etc.
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INFORMATION TECHNOLOGY DEPARTMENT
Richard Lewis, CIO
CITY OF HOUSTON
FY11 Budget (Operating)
Fiscal Year 2011
Other Funds by Expenditure Type
Non-Cap EQ
1%
Cap EQ
0%
Non-Cap EQ
Personnel
0%
1%
Supplies Cap EQ
0%
0%
Services
37%
Total
Central Service
Revolving Fund
$20.663m
Supplies
1%
Services
99%
Personnel
61%
Total
Project Cost
Recovery Fund
$6.533m
Budget Highlights
Central Services Revolving Fund
Project Cost Fund
This fund provides for the purchase of goods
and/or services for citywide operating
departments. It also provides for the efficient
and effective audit of billings for such
purchases.
• Voice Services (Mobile/Data/Landlines)
• Applications Services (SAP/311)
• Data Services (Network Security/Internet)
• Desktop Support (Email/Office Systems)
This fund is used to pay the cost of
department employees who directly and
indirectly work on CIP-related projects.
Current ITD projects include:
• Active Directory & Exchange (ADEX)
• CSMART
• Radio Interoperability Project
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INFORMATION TECHNOLOGY DEPARTMENT
Richard Lewis, CIO
CITY OF HOUSTON
FY11 Budget (Operating)
Question and Answer