1
th
2
Stuart Wilson
Supply Chain Ombudsman
3
Welcome and Purpose
Safety:
1.
There are no fire alarm tests planned during today
2.
If you hear the alarm please exit the building by the nearest exit and assemble in the rear car park.
Voting Handsets:
1.
You should each have a voting handset, please keep this with you as you’ll need it for several sessions today – including one at the end.
2.
The handsets are not remotes, nor are they any use, please return them at the end of the day
4
Welcome and Purpose
Purpose of the Day:
1.
To proactively engage with, and involve all areas of the Supply
Chain.
2.
To listen to what the Supply Chain has to say, and give you a opportunity to contribute through interactive sessions.
3.
To give an opportunity to various stakeholder groups to gain a better understanding of the Agency Supplied Workers acquisition.
What does a successful day look like?
1.
Everyone has a chance to contribute during the day
2.
It feels different to a standard industry day
3.
We get to share information and thoughts
4.
We all enjoy the day
5
6
Agenda
0830-0900 Registration and Coffee
0900-0935 Opening Welcome, Agenda and Key Note Speech
0935-1010 Presentation of the Scope and Procurement Plan
1010-1045 Socio Economic and SME Agenda
1045-1100 Coffee and Biscuits
1100-1145 Key Drivers for SLCs
1145-1200 Critical Success Factors
1200-1300 Supporting the Critical Success Factors – Break Out Groups
1300-1330 Lunch
1330-1430 Informal Networking
1430-1500 Feedback and Closing Presentation
7
Agenda
The day is dependent on your:
ENGAGEMENT AND INTERACTION!
Interactive Sessions throughout the day
8
Dr Peter Walkden
Commercial Director Magnox Ltd
Sponsor Agency Supplied Worker
Collaborative Procurement
9
Interactive Session – Who’s Who
10
Diane Pomford
Contract Officer &
Project Lead for Agency Supplied Workers
Tender
11
Scope
The Participating Entities require Agency Supplied Workers
(ASWs) to augment resource for peak workload demands, specific skills areas not available internally and operational peaks against specific project requirement.
Critical Success Factors:
Breadth and Availability of Resources
Continuous Improvement
Management Information
Payroll Administration
Socio Economic and Small, Medium Enterprise
Skills development
Transition
12
Scope of Service
Identification, selection and ongoing management of a supply chain of recruitment suppliers to meet current and expected ASW resource requirements
Management of the end to end sourcing process from the receipt of a requisition for ASW resource to managing the payment of fees and expenses to the individual ASWs engaged.
Identification, implementation and delivery of innovative and realistic ways of working together with the Participating Entities to add value and ensure continuous improvement over the duration of the contract.
Supporting the NDA Estate in delivering their socio-economic objectives and SME agenda
Implementation of an e-recruitment platform to facilitate the
ASW requisition and on-boarding process
13
Scope continued
A number of initiatives have been introduced which have added value such as:
enhanced management information, allowing us to make informed decisions on reducing costs;
standardisation of process, leading to significant timesavings and ongoing continuous improvements,
roles and rates matrices ensuring that the Participating
Entities are paying a fair market share which are subject to local approval process.
The current standards and best practice received from the existing ASW arrangements will therefore form the basis of minimum requirements for the new contract.
14
Participating Entities
Direct Rail Services, (DRS)
Dounreay Site Restoration Ltd, (DSRL)
International Nuclear Services (INS)
LLW Repository Ltd (LLWR)
Magnox Ltd
National Nuclear Laboratory (NNL)
Nuclear Decommissioning Authority (NDA)
Radioactive Waste Management Ltd (RWML)
Research Sites Restoration Laboratory (RSRL)
Sellafield Ltd
Springfields Fuels Ltd
15
DRS
DSRL
Magnox
Sellafield
NNL
LLWR
INS
Springfields
NDA
RSRL
RWML
16
Discipline Examples
Admin:
Clerical
Secretarial
Support
Industrial:
Security
Functional Specialist:
Business Improvement
Commercial/Finance/Human Resources/Information
Technology
Integrated Work Management
Programme Management
Stakeholder Relations
Training
17
Disciplines of ASWs
Operations:
Emergency Response
Maintenance
Medical
Operations
Projects and Engineering
Commissioning
Construction
Engineering Design
Plant Engineering
Project Management
Technical and Safety
Environment
Quality
Safety Cases/ Safety Support
Science Environment and Technology
18
Numbers of ASW by Category
Discipline
Admin
Functional Specialist
Industrial
DSRL INS LLWR Magnox NNL NDA RSRL Sellafield Springfields Grand Total
4 1
6 1
4
8
78
50
1
1
2
5
3
5
144
214
10
9
2 238
299
11
Operations 9 3 136 2 4 7 78
Projects and Engineering 22 1 8 250 7 1 9 515
Technical and Safety 1 4 80 2 4 74
Grand Total 42 3 27 595 12 12 28 1035
16
12
45
6 245
829
177
1799
1 st April 2014
19
Estimated Spend
Participating
Entities
DSRL
DRS
INS
LLWR
Magnox Ltd
NDA
NNL
RSRL
RWML
Sellafield Ltd
Springfield Fuels Ltd
Grand Total
Current No of ASWs
FY 14/15
Average
Annual
Spend
42
3
3
27
632
9
21
29
7
993
34
1800
£ 1,062,136
£ 112,830
£ 109,764
£ 1,178,826
£ 37,775,387
£ 600,982
£ 1,000,087
£ 1,109,691
£ 500,000
£ 45,351,139
£ 1,806,406
£ 90,607,248
Projected No of
ASWs FY16/17
Anticipated
Annual
Spend
42
3
3
27
632
9
21
29
7
1600
34
2407
£ 1,062,136
£ 112,830
£ 109,764
£ 1,178,826
£ 38,082,504
£ 600,982
£ 1,000,087
£ 1,109,691
£ 500,000
£ 82,269,640
£ 1,806,406
£127,832,867
20
Volumes and Spend
Detail is provided for information only, based upon the population of ASW engaged as of 1 st April 2014.
Estimates represent current and projected expenditure and are inclusive of all fee charges and are based on a typical 37 hour week/48 weeks per annum.
Volume of ASW is subject to regular change and fluctuation depending upon workloads, projects approved by the NDA and operational peaks.
In order to support the SLCs SME agenda and the requirement for specialist or niche roles, 25% of the provision of ASWs will be supplied by the Contractor(s) via a number of SMEs.
21
Service Levels
Service Level A
To provide a payroll and administration service as the ASW is already known to the Participating Entities, role requirement and pay rates are known and security clearance has already been established. This service level rate shall will also apply to those ASWs who are reengaged by any of the Participating Entities within a twelve month period of leaving as well as Pre-selected
ASWs
Service Level B
The contractor is required to carry out the entire search and selection process for the full range of disciplines
(including screening, testing for some categories, shortlisting for interview, establishing the pay rate, progressing security clearances in line with the participating entities requirements etc.) in response to an enquiry.
22
Benchmarking and Rate Management
During the term of the Contract, the Participating Entities and the Contractor will monitor the Rates payable to establish that they are paying a fair market price for the provision of the Services.
It is the intention that a role and rate matrix for each of the Participating Entities will be provided by the
Contractor, which will align with the appropriate Life-Time
Plans or Resource Strategy,
It is not anticipated that Annual inflation or real cost of living (RCLI) increases will form part of this agreement.
23
Selection and Engagement
Will cover the following:
Requisition
Screening and Interview
Security Clearance
Medicals
Substance Testing
Confidentiality
Engagement
24
Business Processes
Hours of Work – Recording / Time booking
Overtime
Travel and Subsistence
Conduct and Employment Legislation
Industry Standards (eg National Skills Academy
Nuclear)
Permanent Recruitment
25
Management of Agreement
It is intended that there will be regular on-site presence at:
Sellafield Ltd at both its Cumbria and
Warrington locations
Magnox Ltd at its Berkeley Centre and regional locations
Dounreay, Thurso
26
Management Information
Enquiry status e.g. CVs submitted, to whom, dates etc
CV to Offer ratios
ASW Engagement Timescales (total time to hire information)
Market rates per role / Benchmarking
Financial reconciliation and service management
ASW Service evaluation information
Client and ASW Community feedback
Talent pool information
Tenure information
Re-deployment details i.e. date available, rate, location, job role etc
Value Added Services
KPIs
SME Engagement
National nuclear standards
Other reports, the requirements of which will be agreed locally between the Participating Entities and the Contractor.
27
Contract Management
Day to day control of Participating Entities’ operational and business needs will be managed individually by the Participating Entities.
Overall management of the contract will be managed centrally by the formation of a Steering Group with representatives from each of the Participating Entities who will agree and oversee performance levels from a strategic position and provide overall account management, governance and strategic direction
28
Technology
Internal procurement processes and systems may vary across each of the Participating Entities’ locations.
However, as a guide SAP 4.7, SAP V4.6, Sage and Agresso are currently used on some of the sites to support demand management, procurement transaction processing and financial processes.
Self Billing systems may vary across each of the
Participating Entities, thus the Contractor will need the capability to run Self Bills systems with options to use the
Participating Entities own timesheet/ timebooking systems
29
E-Recruitment
Electronic platform that will manage the full recruitment and approval process and is accessible to all parties giving a fully visible end to end recruitment process.
The system should be capable of providing MI reporting to track recruitment activity and performance and provide real time data on all current ASW’s
The proposed system should be able to demonstrate functionality to integrate or share information with the
Participating Entities’ enterprise HR systems e.g. SAP or
PeopleSoft or other, for Sellafield Ltd. Other Participating entities will still require this functionality, however this may be in a direct integration or in the form of a download using a common platform e.g. Excel dependent on the requirement of the Participating Entity
30
Interactive Session – Working
Together
31
Diane Pomford
32
Procurement
Open OJEU Procurement to be conducted through
CTM (Complete Tender Management)
Source Evaluation Board (SEB) Process
Invitation to Tenderer available on CTM
Selection and Award Criteria
Most Economically Advantageous Tender (MEAT)
33
Selection and Award – Example Only
General Information
Professional and Business
Standing
Financial/Insurance
Commercial
Capability
Socio Economic and SME
Environmental
Ethics
Health & Safety
Quality Assurance
Current Capability and
Resources
Approach – Service
Provision
Cost reduction/Service improvement opportunities
Socio Economic and SME
Transition
Price
34
Procurement Plan – Key Dates
The project team is working to the key indicative dates below:
Market Engagement Conducted
Business Case Approved
Invitation to Tender Released
Preferred Bidder Selected
Contract Award
Transition Completed
Contract Go Live
June 2014
August 2014
September 2014
March 2015
May 2015
October 2015
November 2015
35
CTM Access http://suppliers.sellafieldsites.com/procurement-opportunities
/
36
CTM Access
37
Interactive Session – Contract Model
38
Mark Evans
Commercial Policy Manager,
Sellafield Ltd
39
The Socioeconomic Agenda
– in a nutshell
NDA Objectives
To ensure the NDA estate has the skills and capability to carry out the mission efficiently and effectively
To optimise the NDA supply chain to develop an affordable, cost effective innovative and dynamic market to deliver our mission
To support the creation of dynamic, sustainable local economies for communities living near our sites
40
The Socioeconomic Agenda
– in a nutshell
NDA Drivers
Enhance opportunities for local people and business to be involved in decommissioning through education, skills and training
Maintain a health supply chain and support the diversification of the local economy into broader areas of activity
Increase the attractiveness of areas near to our sites as places to live, work and invest
41
The Socioeconomic Agenda
– What does a ‘good’ offer look like?
Proposals / commitments which support the NDA and Site
Licence Companies in delivering the socio-economic objectives
Proposals / commitments as to how individuals and organisations local to our sites and in particular those areas identified in the NDA socio-economic plan will be able to access employment, education, training and subcontracting opportunities arising under this agreement
Proposals / commitments for supporting the local infrastructure
Commitments made will be contractualised, where appropriate.
Performance / delivery against commitments made will be monitored
42
The Socioeconomic Agenda
– What will ‘success’ look like?
CSF 5 - Support will have been provided to the NDA Estate in delivering their socio-economic objectives
Stakeholders in the local communities will acknowledge and be appreciative of the support provided
Your organisation will be regarded by these stakeholders as a ‘good corporate citizen’
43
Summarising the Socioeconomic
Agenda – it’s about....
Education, skills and employment development
Local Business Growth
Community Well-Being
It’s about.....
People
Businesses
Communities
Futures
44
The SME Agenda – in a nutshell
Supporting the NDA and Site Licence Companies in delivering HMG’s SME Growth Agenda to achieve 25% of
HMG overall annual spend reaching SME on a sustained basis
Accessing...
Innovation
Agility / responsiveness
Niche knowledge and skills
45
The SME Growth Agenda
– What does a ‘good’ offer look like?
Evidence of Make V Buy process
Visible forward plan of work (contracts finder)
Open, transparent procurement processes
Accessible, SME friendly attitude & culture
Commitment to achieve optimum value through best athlete approach to delivery of work
Consistent and value adding use of SME where, on merit, this is the right thing to do.
Commitments made will be contractualised, where appropriate.
Performance / delivery against commitments made will be monitored
46
The SME Growth Agenda
– What will ‘success’ look like?
CSF 5 - Support will have been provided to the NDA Estate in delivering their SME growth objectives
You will be delivering exceptional outcomes through effective and efficient use of the innovation, agility, skills and knowledge of SME
SME will acknowledge and be appreciative of the ways you engage with them
Your organisation will be regarded by these stakeholders as a ‘good corporate citizen’
47
Interactive Session – Socio Economic and SME
48
49
50
David Savage
Head of Commercial
51
Delivering
Value through collaboration
Collaborative Procurement Spend
Collaborative Procurement Spend
450.0
400.0
350.0
300.0
250.0
200.0
150.0
100.0
50.0
0.0
2008 - 09 2009 - 10 2010 - 11 2011 - 12 2012 - 13 2013 - 14
FM
Waste Management
Transport of Materials
Utilities
Support Services
Remediation & Environmental Services
Manpower
IT
Health & Safety
Hazardous Materials Removal
Decommissioning
Consumables
Principles of Collaborative
Procurement
• To promote collaborative working across the NDA Estate
• To receive the value added capability of the supply chain
• To encourage competition in the supply chain
• To identify and implement procurement opportunities
• To obtain economies of scale
• To obtain cost reductions
• To achieve value for money
• To gain efficiencies
• To establish standardisation
• To ensure qualitative improvements
• To promote safety and environmental benefits
Supply Chain Spend
Collaborative Procurement Spend v
Total Supply Chain Spend
9%
23%
2013/14
77%
2008/09
91%
Collaborative Procurement Spend Total Spend in the Supply Chain
52
Richard Watson
Head of Resourcing
53
Sellafield Ltd
Budget c£1.8bn
Two Sites – West Cumbria and Risley
11000 personnel – 1000
Agency Supplied Workers
Key focus on
Decommissioning, but
Reprocessing and Waste
Management are ongoing
Several significant unique construction projects in process.
ASW – key stand to our
Resourcing programme
54
Key Drivers:
Priority is Resources to support Project Delivery –
Project Management, Project Controls, Risk,
Commissioning and Construction.
Access to new talent – geography and sector
Retention and supply chain relations
Integration with SL organisation to ensure efficient on-boarding process
Insight and advice re Market rates to allow attraction
Identification of cost saving opportunities
Ability to react quickly to business change
55
Kevin Sheppard
Contract Officer
56
Who are we?
Magnox Limited
One generating nuclear site
Three defuelling nuclear sites
Six decommissioning nuclear sites
One hydro-electric plant
Support offices at Berkeley, Oldbury
Technical Centre and Daresbury
57
The sites
58
Magnox Key Drivers
Management Information
Coverage of Diverse Skill sets to meet our
Locations
Management of Pre-Select Candidates
Complete management of ASW Workforce
Onboarding
On site presence - Resource managers
IT systems that are compatible with ours i.e. Self
Billing
59
Carol Miller
HR Policy Manager
60
Dounreay
A wholly-owned subsidiary of the
Cavendish Dounreay
Partnership Ltd, a consortium of
Cavendish Nuclear,
CH2MHILL and URS, in the far north of
Scotland
61
DSRL Key Drivers
Geographical location - being able to provide key skills to
Dounreay within specified timescales
Flexibility – meeting variable Programme and Project requirements
‘Preselects’ – Ability to submit preselected individuals
On Site / local support:
Support to ASWs
Knowledge of local workforce and skills base
Effectiveness of ‘on boarding’ process and administration
One Stop Shop – All requirements to be sourced by Company and their Second Tier Agencies but with a ‘non-exclusivity’ clause to be included due to known geographic location difficulties
62
63
Kevin Sheppard
Contract Officer
64
Breadth and Availability of Resources
The supplier(s) must have the capability and experience to provide the level and quality of resources nationwide within specified timescales, to fill gaps in inhouse capability and to meet variable programme and project requirements.
65
Provide opportunities and incentives for control of and reductions in base cost and improving service levels.
66
Provision of Management Information and IT base management tools to allow
NDA Estate to analyse, understand and control demand and costs.
67
Payroll, Administration and Billing capabilities with demonstrable back office efficiency and effectiveness.
68
Socio Economic and SME support to the
NDA Estate in delivering their socioeconomic objectives and SME agenda
69
Identification, reporting and proposals for skills development activities to support the NDA’s national skills development strategy
70
Smooth Transition with as little disruption as possible to the existing ASW population or key stakeholders.
71
72
Group Sessions - Break Out Groups
Main Room 1 - Park Suite
Syndicate Room 2 - Leverhulme 1
Syndicate Room 3 - Leverhulme 2
Syndicate Room 4 - Leverhulme 3
Syndicate Room 5 – Davies Room
73
74
Breadth and Depth of Resources
75
Cost Saving and Service Improvement Opportunities
76
Management Information and IT base management
77
Payroll, Administration and Billing capabilities
78
Socio Economic and SME support
79
Skills Development Activities
80
Transition
81
82
83
84
Live Feedback
RECAP: What does a successful day look like?
1.
Everyone has a chance to contribute during the day
2.
It feels different to a standard industry day
3.
We get information that is useful to the optioneering and selection of an appropriate commercial model
4.
We all enjoy the day
Using your remotes for the last; answer the following:
Interactive Session - Feedback
85
86