Dr. Ram P. Rustagi rprustagi@gmail.com, +91-80-42087127, +91-99161-03092 I-205, Mantri Tranquil, Gubbalala, Subramanyapura Post, Bangalore - 560061 Professional Details Feb 2011 1 Overview Executive summary Academics & Research Technology achievements Leadership Careers chronology SWOT analysis Epilogue 2 Executive Summary 25+ years of product/applications development Key to success: execution Being realistic and getting things done 20+ years in Telecom & Networking domain Exposure across the globe North America, Europe, South East Asia, and India Richness of experience Cellular & VAS applications, Switching systems and telephony, ISPs/Telcos AAA services OSS/BSS for WiFi/WiMax, Internet & enterprise networks Consultant, invited speaker Academics, Starts-up, R&D organizations, large corporations End user domain (Both wholesale & retail segments) Hands on to solve extremely critical problems 3 Academics & Research Academic qualifications. Ph. D (Comp. Sc. & Engg) M. Tech (Physical Engg) IISc (Indian Institute of Science) Bangalore, India. 1981 M. Sc (Physics) IIT Delhi (Indian Institute of Technology), India. 1998 Delhi University, Delhi, India. 1979 Date of birth April 20, 1958 4 Academics and Research… Patents Applied Client application presence detection in cellphones Charging A-pty from Switch –B Peer to peer bi-directional session initiation and communication in an environment with firewalls Accessing web resources of devices in protected network from the Cloud/Internet 5 Technology Achievements Cellular applications End user access – public hotspots Handling 4000+ ISUP calls/sec, Missed Calls Alerts Appln Call-Complete: convert incomplete calls, empower caller. Client based VoiceSMS application access Non-intrusive auto authentication (user transparent) Zero configuration change for end user Bandwidth/SLA support (without any support in backbone n/w) Segregating virus infected users Telco/wireless ISP field operations Remote upgrade of cellphone client application Plug-n-play deployment of hotspot controller Concurrent remote software upgrade Remote web console/telnet operation without VPN setup, firewall holes 6 Technology Achievements… Performance Optimization MCA Application: 8x improvement in handling missed calls OSS/BSS System: 10x performance improvement Web Transaction System: O(1) time scheduling algorithm Auto VoiceSMS application Telecom switching systems Charging originating party from terminating switch side Defined messaging communication architecture Real time scalable call routing of voice calls High performance web transaction system Single system view to outside world Distributed algorithm to elect cluster leader 7 Leadership Traits People Processes Delegation, imbibe ownership (buck stops at me) Accept mistakes – (review to ensure non-critical) Mentoring – to grow Key: requirements clarity Small achievable targets (incremental development) Involve QA early, manage with thin resources Product development: Correctness, maintainability, efficiency, elegance End consumer and usability focus Plan and design future evolution Hands-on, fully involved in design/architecture 8 Career Chronology PES Institute of Technology, Bangalore Nov-10 onwards Professor, MCA Department Teaching Web Programming Research and Projects activities Moving IP access to internet to at SGSN level from GGSN Near Field Communication Cloud based distributed systems and concurrency control Data center management technologies 9 Career Chronology - 2 Kirusa Software Pvt Ltd, India. Jan-08 - Oct-10 Vice President (Application & Services), Applications / Products Missed Call Alerts, Call Completion, VoiceSMS etc. VAS Applications (Contest, Tele-voting, phone client …) IN Integration for Charging/Billing Managed multi-location in house/outsource teams Company information Based in NJ, USA, leading provider of VoiceSMS and related VAS products Customers Leading cellcos worldwide (India, APAC, ME, Africa) India – Vodafone, Idea Cellular, Tata Teleservices, MTNL etc. APAC – Grameenphone, Warid, Ufone, Phillipines EMEA – Etisalaat, Zain, MTN etc. 1 0 Career Chronology - 3 Pronto Networks, CA, USA & Bangalore Apr 2002 – Jan 2008 Head - India development center, and VP - Technology Managed 100+ professionals Company/product info Leader in public broadband wireless access Retail segment Public hotspots (café, airports, malls), hotels, city wide WiFi mesh (20+ cities in USA), residential dwelling units Wholesale/corporate Corporate visitor/employee WiFi access Offers converged services platform to ISP/Telcos Back office and service control functions, Roaming - other ISPs/aggregator: Boingo, iPass, Syniverse. 1 1 Pronto Networks… Customers… Leading Telcos Municipality: WiFi mesh Nortel, Alcatel-Lucent Enterprise 20+ cities. Resellers & system integrators UK: British Telecom (OZIAB – Open Zone In A Box), Malaysia: TMNet, Brunei: DST, TelBru, Philippines: PLDT, India – Aircel, Bharti Airtel, VSNL SUN Microsystems (world wide campus) 100+ ISPs. 1 2 Pronto Networks… OSS/BSS system for public access Technology development and product delivery Developed on J2EE architecture Mentored a team 40+ technology professionals Hot standby, fault tolerance & scalability Credit card processing (Verisign, PayPal, WorldPay etc.) RADIUS, LDAP, SMPP servers, HLR and IN Integration Access controller for hotspot locations Embedded device providing WiFi seamless access Interaction with external interfacing products Property management system (Fidelio, IDS, HSIA) WiMax product Requirements, analysis and design for CSN/WiMax 1 3 Career Chronology... Abeona Networks, CA, USA Product Oct’00 – Feb’02 Director of engineering,. High performance web transaction controller Technology development responsibilities Cluster administration & management Web content management with replication Monitoring, membership control, software upgrade Staging, versioning, deployment, synchronization N + 1 fault tolerance Integration with network switching fabric 1 4 Career Chronology... Savera Systems, NJ, USA Product – Interconnect Billing System Aug 1998 – Oct 2000 Director of engineering, First 100% web based interconnect billing product Engineering development responsibilities Interconnect billing settlement & reconciliation Requirement analysis and interconnect specifications European Telco’s interconnect agreement National interconnect agreements Mentoring a team of 10+ people Design/code review functions 1 5 Career Chronology … I I T Delhi, India Feb 1991 to Aug 1998 SSO-I (equivalent to Asst Professor) Ph.D, 1992-1998 Developed a unified framework for concurrency control Industrial Consultancies Responsibilities Established first TCP/IP network in the country Worked with all LAN/WAN technologies Networked all the 6 premier education institutes 10base5, 10base2, 10baseT, fast and Gigabit Ethernet ATM, OSI, X.25 networks Transitioned WAN connectivity from 1200bps to 2Mbps Technology trainings/seminars/publications, industry consultancies. 1 6 Career Chronology … C-DoT Delhi, India. 1985-1990 Designed & developed voice call routing Designed Inter Process Communication (IPC) architecture Defined message fields, framing and format Support variable length message (a new concept then) Designed CRM software module Defined software processes Coding guidelines Code reviews Design walk-through etc 1 7 Career Chronology … Harris Corporation, CA, USA. Consultant, 1990-1990. Implement CCITT Q.931 based ISDN PRI call routing HCL Ltd R & D engineer, 1981- 85 Developed COBOL compiler and runtime system Large Test suite of COBOL programs for compiler testing Prototype development of spreadsheet 1 8 SWOT Analysis Strength Strong Analytical skills and Research oriented approach Design practical, workable algorithms to solve complex issues Take complete ownership (successes & failures) Focus on end user usage convenience Weakness Opportunities On occasions too upfront, aggressive and politically incorrect criticism Rapid assimilation & insight gain of new technologies Threats Non-challenging, routine work 1 9 Epilogue Excitement Development of technology to develop systems that benefits a large user base. Mentor and educate team members for professional advancement Solve technical complex issues that initially appear undoable, considering both tactical and strategic needs. Execution A go-getter and ‘put things together’ attitude Goal oriented and believes in putting best efforts to make timely delivery even with thin teams 2 0 Epilogue… Personal Develops and maintains cordial relations with colleagues, subordinates, seniors and customers. Mentors team members to achieve professional growth Continuous focus on innovation Welcomes open criticism/feedback to improve upon References Available (on request) from any of past work associations Academics & Research G B Meemamsi, founder Executive Director, C-DoT. Dr R N Moorthy, VP - Engg, Kirusa Inc, NJ, USA Prof S.N. Maheshwari, Comp Sc & Engg, IIT Delhi Prof B N Jain, Vice Chancellor, BITS Pilani, Goa, Hyderabad, Dubai Prof P C P Bhatt, Consultant, (ex IIT Delhi, ex IIIT Bangalore) 2 1