Chapter 9: Enterprise Resource Planning Chapter 9: Enterprise Resource Planning 1 Introduction Chapter 9: Enterprise Resource Planning 2 Elf Aquitaine Diversified French company with interests in petroleum products, chemicals, and pharmaceuticals. Experiencing problems with the flow of critical information across and within its 12 business units. Ordering and production, and sales forecasting and budgeting were not integrated with one another. Chapter 9: Enterprise Resource Planning 3 Elf Aquitaine continued Compounding the problem, each of the 12 business units developed a unique approach for tracking and reporting financial data. To address these problems and better integrate the flows of data, Elf Atochem decided to implement SAP’s R/3 ERP system. Chapter 9: Enterprise Resource Planning 4 Elf Aquitaine continued Elf Atochem chose to focus on four key processes: materials management, production planning, order management, and financial reporting, rather than trying to implement ERP across the entire organization. Decided to implement the system in one business unit at a time. Chapter 9: Enterprise Resource Planning 5 Elf Aquitaine continued Using this phased implementation approach, Elf Atochem was able to roll out its ERP system ahead of schedule and under budget. The primary benefit Elf Atochem has achieved is that it now has the realtime information needed to link sales and production planning. Chapter 9: Enterprise Resource Planning 6 National Semiconductor National Semiconductor’s CIO, has a rather non-traditional view of the role of IT. Rather than viewing IT as a support function, IT is part of the business that creates technology solutions that in turn position the company to capitalize on business opportunities. Chapter 9: Enterprise Resource Planning 7 National Semiconductor continued Maintaining the existing legacy systems left little time or money for new systems development. National decided to focus its efforts on three key areas: purchasing, inventory management, and maintenance management. Considered adopting SAP’s R/3 system. In the end National chose IFS as its ERP vendor. Chapter 9: Enterprise Resource Planning 8 MRP for Dependent Demand Chapter 9: Enterprise Resource Planning 9 MRP for Dependent Demand: Background Independent Demand Dependent Demand automobiles, televisions, cartons of ice cream demand often occurs at constant rate most raw materials, components, and subassemblies demand often occurs in lumps Materials Requirements Planning (MRP) designed when lumps in demand are known about before hand Chapter 9: Enterprise Resource Planning 10 Constant and Lumpy Demands Chapter 9: Enterprise Resource Planning 11 Relationship Between Finished Item Inventory and Raw Material/Subassembly Item Inventory (ROP) Chapter 9: Enterprise Resource Planning 12 Relationship Between Finished Item Inventory and Raw Material/Subassembly Item Inventory (MRP) Chapter 9: Enterprise Resource Planning 13 The Boardsports Company Component Sidewalk Special Fiberglass board Wheel assembly Wheel mount stand Wheel Locknut Spindle Lead Time 1 week 3 weeks 1 week 4 weeks 1 week 1 week 2 weeks Chapter 9: Enterprise Resource Planning 14 Skateboard Product Tree Chapter 9: Enterprise Resource Planning 15 Material Requirements of Sidewalk Special Fiberglass boards: 1 number of specials Wheel assemblies: 2 number of specials Wheels: 2 number of wheel assemblies Spindles: 1 number of wheel assemblies Locknut: 2 number of wheel assemblies Wheel mount stand: 1 number of wheel assemblies Chapter 9: Enterprise Resource Planning 16 Material Required to Produce 50 Sidewalk Specials Fiberglass boards: 1 number of specials = 1 50 = 50 Wheel assemblies: 2 number of specials = 2 50 = 100 Wheels: 2 number of wheel assemblies = 2 100 = 200 Spindles: 1 number of wheel assemblies =1 100 = 100 Locknut: 2 number of wheel assemblies = 2 100 = 200 Wheel mount stand: 1 number of wheel assemblies = 1 100 = 100 Chapter 9: Enterprise Resource Planning 17 Delivery 50 Sidewalk Specials in Week 10 1 2 3 4 Week 5 6 7 8 Sidewalk Specials Boards Wheel assembly Wheels Spindles Mounting stands Locknuts Date needed Order date Date needed Order date Date needed Order date Date needed Order date Date needed Order date Date needed Order date 9 10 50 50 3 week lead time 100 100 200 50 200 100 100 100 100 200 200 Chapter 9: Enterprise Resource Planning 18 Time-Scaled Assembly Chart for Skateboard Chapter 9: Enterprise Resource Planning 19 The Mechanics of MRP Chapter 9: Enterprise Resource Planning 20 Primary Inputs to MRP System Master Production Schedule Bill of Materials File Inventory Master File Chapter 9: Enterprise Resource Planning 21 Schematic of MRP System Chapter 9: Enterprise Resource Planning 22 Master Production Schedule Based on actual customer orders and predicted demand Indicates when each ordered item will be produced Chapter 9: Enterprise Resource Planning 23 Bill of Materials (BOM) Indicates all the raw materials, components, subassemblies, and assemblies required to produce an item Shows way a finished product or parent item is put together from individual components Parent item shown at highest level or level zero Chapter 9: Enterprise Resource Planning 24 Bill of Materials continued Parts that go into parent item are called level 1 components and so on Production planners explode BOM for level zero item to determine the number, due dates, and order dates of subcomponents Chapter 9: Enterprise Resource Planning 25 Product Structure Tree Chapter 9: Enterprise Resource Planning 26 Inventory Master File Detailed information regarding the quantity of each item, on hand, on order committed to use in various time periods MRP system using inventory master file to determine the quantity available for use in a given period If sufficient items not available, the system includes the item on the planned order release report Chapter 9: Enterprise Resource Planning 27 Low-Level Coding Original product tree structure Low-level-coded product tree structure Chapter 9: Enterprise Resource Planning 28 MRP System Outputs Order Action Report Open Orders Report which orders are to be released and canceled during the current time period which orders to expedite or deexpedite Planned Order Release Report time-phased plan for orders to be released in future time periods Chapter 9: Enterprise Resource Planning 29 MRP Computations Process all items in BOM level-by-level For each item at a level determine time phased gross requirements subtract on-hand and on-order amounts from gross requirements to determine net requirements apply lot-sizing rule to determine lot size offset the order release for lead time yielding time-phased planned order releases Chapter 9: Enterprise Resource Planning 30 MRP Computations continued Net requirements for planning period = gross requirements for planning period - planned on hand at planning period Planned on hand at planning period = current on hand + scheduled receipts prior to planning period - scheduled requirements prior to planning period Chapter 9: Enterprise Resource Planning 31 MRP Computations continued Zero-Level Week 1 2 3 4 5 6 7 8 9 Gross requirements 50 150 50 100 On hand 400 400 400 350 350 350 200 200 200 150 Net requirements ---------Planned order receipts Planned order releases 50 Lead time = 3 weeks 10 11 50 -- 50 -- 12 100 50 50 50 Level 1 Week Gross requirements On hand 50 Net requirements Planned order receipts Planned order releases Lead time = 4 weeks 1 2 3 50 50 4 5 6 7 8 9 10 11 50 200 100 100 100 100 100 100 100 50 100 150 12 50 250 Chapter 9: Enterprise Resource Planning 32 MRP Extensions Chapter 9: Enterprise Resource Planning 33 Capacity Requirements Planning Capacity Using Overall Factors production standards used to convert MPS into loads on each work center loads assumed to fall in same period as finished goods in MPS Bills of Capacity same as capacity using overall factors but instead of using historical ratios, uses the BOM and routing sheets Chapter 9: Enterprise Resource Planning 34 Enterprise Resource Planning (ERP) MRP II extends MRP systems to share information with other functional areas Key component of MRP II is storing operational information centrally ERP systems seek to integrate all business activities and processes throughout the organization Goal is to provide real-time information to all employees that need it Chapter 9: Enterprise Resource Planning 35 Typical ERP System Chapter 9: Enterprise Resource Planning 36 The ERP Industry Forrester Research estimates that the overall market for ERP software and services was $21 billion in 2004. Estimates are overall spending on ERP systems will increase 4.2% annually through 2008, spending on maintenance will increase at almost double this rate, or 7% annually through 2008. Chapter 9: Enterprise Resource Planning 37 Figure 9.12 Market share (based on 2004 revenues) of five top ERP vendors. Other, 18.7% SSA Global, 3.3% SAP, 44.0% Microsoft, 3.4% Sage Group, 6.1% Oracle, 24.6% Chapter 9: Enterprise Resource Planning 38 Implementing ERP Systems Key drivers for the strong interest in ERP include: The desire to standardize and improve business processes. The desire to integrate the organization’s existing information systems. The need for better and more timely information. The need to comply with Sarbanes-Oxley. Chapter 9: Enterprise Resource Planning 39 Implementing ERP Systems continued One to three years to implement an ERP system. Actual costs of implementing an ERP are driven by a number of factors including: The number of employees that will be using the system. The number of modules that will be implemented. The extent to which the organization attempts to integrate its ERP system with an internal intranet. How much the organization’s processes must be modified to conform with the ERP system. The amount of consulting and training required The extent to which the organization’s existing data must be converted to conform to the data requirements of the new ERP system. Chapter 9: Enterprise Resource Planning 40 Implementation Approaches The “Big Bang” approach: this approach organizations implement the new ERP system all at once and scrap their existing legacy systems. The “United Federation” approach: this approach business units/divisions are free to implement independent systems but common processes such as financial reporting are linked across the enterprise. The “Test the Waters” approach: focus of this approach is on a few key processes. Chapter 9: Enterprise Resource Planning 41 Copyright Copyright 2006 John Wiley & Sons, Inc. 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