Specialized Supply Chain Solutions Specialized Transportation Inc. (STI) Corporate Overview © 2011 Specialized Transportation, Inc. About STI Specialized Supply Chain Solutions • An asset-based supply chain solutions provider for more than 45 years – High Value Products – High Touch Care – Value Added On-Site Services – Technology Partner © 2011 Specialized Transportation, Inc. Core Values Specialized Supply Chain Solutions • Commitment to Safety • Integrity Delivered through Service • Responsibility to the Environment • Customer Focus • Loyalty to our Stakeholders • Excellence in Everything We Do © 2011 Specialized Transportation, Inc. Six Sigma Discipline Specialized Supply Chain Solutions • Quality Processes • Continuous Improvement • Performance Measurement © 2011 Specialized Transportation, Inc. Environmental Stewardship Specialized Supply Chain Solutions • Pad wrapping for 45 years – Eliminates packaging/crates – Reduces waste • • • • Recycle packaging from deliveries Monitor fuel consumption Reduce paperwork through technologies STI is SmartWay Certified © 2011 Specialized Transportation, Inc. Supply Chain Solutions Specialized Supply Chain Solutions © 2011 Specialized Transportation, Inc. Specialized Transportation Specialized Supply Chain Solutions • • • • • • Specialized LTL & TL Climatic Residential Delivery First & Final Mile Expedited Shipments Transportation Management © 2011 Specialized Transportation, Inc. STI Fleet Specialized Supply Chain Solutions • • • • • • HVP Network DirecTrac Home Express Fleet Experience Low Driver Turnover Capacity - 800 Drivers / 1,100 Trailers © 2011 Specialized Transportation, Inc. Driver Information Specialized Supply Chain Solutions Years of Service Turnover Percentage 6% 15% 35 18% 30 9 25 20 5.5 29% 15 17% 6.8 23.3 9.4 10 6.5 8.9 2.4 13.9 10.2 5 15% 7.3 5.4 5.5 6.9 2008 2009 2010 0 2004 Over 30 20 to 29 10 to 19 5 to 9 1 to 4 Less than 1 2005 2006 2007 Resigned STI Initiated © 2011 Specialized Transportation, Inc. Supply Chain Solutions Specialized Supply Chain Solutions • • • • • Inventory Management Warehousing Project Logistics Reverse Logistics Green Solutions © 2011 Specialized Transportation, Inc. Industry Solutions Specialized Supply Chain Solutions • • • • • • High-Tech Healthcare Telecommunications Financial Industrial Machinery Museum & Fine Art •Office Equipment •Retail Fixtures •Consumer Products •Trade Shows •Motorcycles •Entertainment Equipment © 2011 Specialized Transportation, Inc. Process Consulting Specialized Supply Chain Solutions • Six Sigma • Supply Chain © 2011 Specialized Transportation, Inc. Technology Specialized Supply Chain Solutions • • • • • • • Supply Chain Execution On-Board Technology Bar-coding Inventory Management Electronic Transactions Shipment Tracking My STI © 2011 Specialized Transportation, Inc. Technology Features Specialized Supply Chain Solutions • • • • • GPS Shipment Updates Piece Specific Bar coding Electronic Data Messaging Document Imaging Mobile Application Tracking © 2011 Specialized Transportation, Inc. Technology Applications Specialized Supply Chain Solutions • • • • B2B Shipment Management (BOS & CMS) B2C Final Mile Management (OMS) Serialized Inventory Management (CPM) Brokerage Shipment Management (TMS) © 2011 Specialized Transportation, Inc. Safety: DOT Accidents Specialized Supply Chain Solutions Accident Frequency Per Million Miles 0.8 Frequency 0.7 0.6 0.5 0.4 0.3 0.2 0.1 0 2008 2009 DOT 2010 DOT Preventable © 2011 Specialized Transportation, Inc. Service: TL & LTL On Time Pick Up & Delivery Specialized Supply Chain Solutions 100.0% 99.0% 98.0% 97.0% 96.0% 95.0% 94.0% 93.0% 92.0% 91.0% 90.0% 89.0% 99.2% 98.5% 98.2% 97.3% 95.3% 92.9% 2008 2009 2010 Reflective of all TL & LTL STI business Pickup Delivery © 2011 Specialized Transportation, Inc. Service: HomeExpress On Time Delivery Specialized Supply Chain Solutions 94.50% 94.00% 93.50% 93.00% 92.50% 92.00% 91.50% 91.00% 90.50% 90.00% 94.3% 92.4% 91.4% 2008 2009 2010 © 2011 Specialized Transportation, Inc. Quality: Cargo Claim Prevention Specialized Supply Chain Solutions Frequency Trend 2008-2010* 1.00% 0.90% 0.92% 0.80% 0.70% 0.60% 0.63% 0.50% 0.49% 0.40% 0.30% 0.20% 0.10% 0.00% 2008 2009 2010 *Frequency is the number of claims filed as expressed as a percent of shipments © 2011 Specialized Transportation, Inc. Quality: Cargo Claims Specialized Supply Chain Solutions Cargo Claims ($ Paid Per Shipment) $14.00 $12.00 $12.21 $10.00 $8.00 $6.00 $4.56 $4.00 $3.72 $2.00 $0.00 2008 2009 2010 © 2011 Specialized Transportation, Inc. Our Markets… Specialized Supply Chain Solutions • • • • • • Computer/Electronics Medical Copiers Retail Fixtures Consumer Products Telecommunications •Robotics • Fitness Equipment • Industrial Equipment • Fine Art • Exhibits/Tradeshows • Project Management © 2011 Specialized Transportation, Inc. HVP Distribution Centers 45 Locations Specialized Supply Chain Solutions Edmonton Newfoundland Saskatoon Calgary Winnipeg Vancouver Saskatchuan Alberta Manitoba North Dakota Seattle Pasco Billings Minneapolis Boise Portland Montreal Wisconsin South Dakota Wyoming Detroit Illinois Utah Iowa City Colorado Salt Lake City Sacramento San Jose Las Vegas Nebraska Chicago MIssouri Kansas Indiana Ohio Columbus St. Louis Denver Rochester New York Pennsylvania Michigan va o Sc tia Halifax Pittsburgh st We ia gin Vir Md Mass. Conn. Boston St. John RI New York Delaware Kentucky Arizona New Mexico Oklahoma Texas Virginia Tennessee North Raleigh Carolina Arkansas Nashville Phoenix Albuquerque MIssissippi Los Angeles San Diego No Pr Ed ince wa rd NH Iowa Nevada Vt. Ontario Oregon California Maine Quebec Ottawa Toronto Milwaukee Idaho Moncton Quebec Minnesota Ne Brun w swic k Montana NJ British Columbia Washington Regina Dallas Houston San Antonio Louisiana Baltimore South Carolina Atlanta Alabama Georgia Florida Orlando Tampa Pompano Beach © 2011 Specialized Transportation, Inc. HomeExpress Providers 150 Locations Specialized Supply Chain Solutions Newfoundland Alberta Saskatchuan Manitoba North Dakota Montana Ontario Minnesota Quebec Maine Wisconsin South Dakota Wyoming Vt. Idaho Ne Brun w swic k British Columbia Washington No Pr Ed ince wa rd va o Sc tia NH Iowa Oregon Michigan Nevada Utah Indiana Colorado Nebraska MIssouri Kansas NJ California Mass. Conn. New York Pennsylvania RI Illinois Ohio Md st We ia in g r Virginia Vi Delaware Kentucky Arizona New Mexico Oklahoma Tennessee Arkansas Texas Louisiana MIssissippi North Carolina South Carolina Alabama Georgia Florida Alaska Hawaii © 2011 Specialized Transportation, Inc. Why STI….. Specialized Supply Chain Solutions • • • • • Capabilities & Depth of Service Experience Core Values Focus Continuous Improvement © 2011 Specialized Transportation, Inc. Specialized Supply Chain Solutions Thank you for visiting us… Contact us at: 800.234.2788 for more information © 2011 Specialized Transportation, Inc.