Specialized Supply Chain Solutions Specialized Transportation Inc. (STI) Corporate Overview © 2011 Specialized Transportation, Inc. About STI Specialized Supply Chain Solutions • An asset-based supply chain solutions provider for more than 45 years – High Value Products – High Touch Care – Value Added On-Site Services – Technology Partner Core Values Specialized Supply Chain Solutions • Commitment to Safety • Integrity Delivered through Service • Responsibility to the Environment • Customer Focus • Loyalty to our Stakeholders • Excellence in Everything We Do Six Sigma Discipline Specialized Supply Chain Solutions • Quality Processes • Continuous Improvement • Performance Measurement Environmental Stewardship Specialized Supply Chain Solutions • Pad wrapping for 45 years – Eliminates packaging/crates – Reduces waste • • • • Recycle packaging from deliveries Monitor fuel consumption Reduce paperwork through technologies STI is SmartWay Certified Supply Chain Solutions Specialized Supply Chain Solutions Specialized Transportation Specialized Supply Chain Solutions • • • • • • Specialized LTL & TL Climatic Residential Delivery First & Final Mile Expedited Shipments Transportation Management STI Fleet Specialized Supply Chain Solutions • HVP Network • DirecTrac • Home Express • Fleet Experience • Low Driver Turnover • Capacity - 800 Drivers / 1,100 Trailers Driver Information Specialized Supply Chain Solutions Years of Service Turnover Percentage 6% 15% 35 18% 30 9 25 20 5.5 29% 15 17% 6.8 23.3 9.4 10 6.5 8.9 2.4 13.9 10.2 5 15% 7.3 5.4 5.5 6.9 2008 2009 2010 0 2004 Over 30 20 to 29 10 to 19 5 to 9 1 to 4 Less than 1 2005 2006 2007 Resigned STI Initiated Supply Chain Solutions Specialized Supply Chain Solutions • • • • • Inventory Management Warehousing Project Logistics Reverse Logistics Green Solutions Industry Solutions Specialized Supply Chain Solutions • • • • • • High-Tech Healthcare Telecommunications Financial Industrial Machinery Museum & Fine Art •Office Equipment •Retail Fixtures •Consumer Products •Trade Shows •Motorcycles •Entertainment Equipment Process Consulting Specialized Supply Chain Solutions • Six Sigma • Supply Chain Technology Specialized Supply Chain Solutions • • • • • • • Supply Chain Execution On-Board Technology Bar-coding Inventory Management Electronic Transactions Shipment Tracking My STI Technology Features Specialized Supply Chain Solutions • GPS Shipment Updates • Piece Specific Bar coding • Electronic Data Messaging • Document Imaging • Mobile Application Tracking Technology Applications Specialized Supply Chain Solutions • B2B Shipment Management (BOS & CMS) • B2C Final Mile Management (OMS) • Serialized Inventory Management (CPM) • Brokerage Shipment Management (TMS) Safety: DOT Accidents Specialized Supply Chain Solutions Accident Frequency Per Million Miles 0.8 Frequency 0.7 0.6 0.5 0.4 0.3 0.2 0.1 0 2008 2009 DOT DOT Preventable 2010 Service: TL & LTL On Time Pick Up & Delivery Specialized Supply Chain Solutions 100.0% 99.0% 98.0% 97.0% 96.0% 95.0% 94.0% 93.0% 92.0% 91.0% 90.0% 89.0% 99.2% 98.5% 98.2% 97.3% 95.3% 92.9% 2008 Pickup Delivery 2009 2010 Reflective of all TL & LTL STI business Service: HomeExpress On Time Delivery Specialized Supply Chain Solutions 94.50% 94.00% 93.50% 93.00% 92.50% 92.00% 91.50% 91.00% 90.50% 90.00% 94.3% 92.4% 91.4% 2008 2009 2010 Quality: Cargo Claim Prevention Specialized Supply Chain Solutions Frequency Trend 2008-2010* 1.00% 0.90% 0.92% 0.80% 0.70% 0.60% 0.63% 0.50% 0.49% 0.40% 0.30% 0.20% 0.10% 0.00% 2008 2009 2010 *Frequency is the number of claims filed as expressed as a percent of shipments Quality: Cargo Claims Specialized Supply Chain Solutions Cargo Claims ($ Paid Per Shipment) $14.00 $12.00 $12.21 $10.00 $8.00 $6.00 $4.56 $4.00 $3.72 $2.00 $0.00 2008 2009 2010 Our Markets…… Specialized Supply Chain Solutions • Computer/Electronics • Robotics • Medical • Fitness Equipment • Copiers • Industrial Equipment • Retail Fixtures • Fine Art • Consumer Products • Exhibits/Tradeshows • Telecommunications • Project Management HVP Distribution Centers 45 Locations Specialized Supply Chain Solutions Edmonton Newfoundland Saskatoon Calgary Winnipeg Vancouver Alberta Regina Manitoba North Dakota Montana Seattle Pasco Billings Minneapolis Boise Portland Montreal Wisconsin South Dakota Wyoming Detroit Illinois Utah Iowa City Colorado Salt Lake City Sacramento San Jose Las Vegas Nebraska Chicago MIssouri Kansas New York Pennsylvania Michigan Columbus St. Louis Denver Rochester Indiana Ohio Pittsburgh st We ia gin r i V Md Mass. Conn. Boston RI New York Delaware Kentucky Arizona New Mexico Oklahoma Texas Virginia Tennessee North Raleigh Carolina Arkansas Nashville Phoenix Albuquerque MIssissippi Los Angeles San Diego No Pr Ed ince wa rd va o Sc tia Halifax NH Iowa Nevada Vt. Ontario Oregon California Maine Quebec Ottawa Toronto Milwaukee Idaho Moncton Quebec Minnesota Ne Brun w swic k Washington Saskatchuan NJ British Columbia Dallas Houston San Antonio Louisiana South Carolina Atlanta Alabama Georgia Florida Orlando Tampa Pompano Beach Baltimore St. John HomeExpress Providers 150 Locations Specialized Supply Chain Solutions Newfoundland Alberta Saskatchuan Manitoba North Dakota Montana Ontario Minnesota Quebec Maine Wisconsin South Dakota Wyoming Vt. Idaho No NH Iowa Oregon Michigan Nevada Utah Indiana Colorado Nebraska MIssouri Kansas Mass. Conn. New York Pennsylvania NJ California RI Illinois Ohio Md st We ia n i g Virginia Vir Delaware Kentucky Arizona New Mexico Oklahoma Tennessee Arkansas Texas Louisiana Alaska Hawaii MIssissippi North Carolina South Carolina Alabama Georgia Florida Ne Brun w swic k British Columbia Washington Pr Ed ince wa rd va o Sc tia Why STI….. Specialized Supply Chain Solutions • Capabilities & Depth of Service • Experience • Core Values • Focus • Continuous Improvement Specialized Supply Chain Solutions Thank you for visiting us… Contact us at: 800.234.2788 for more information © 2011 Specialized Transportation, Inc.