® IBM WebSphere ILOG BRMS Release 7.1 Business Rule Management System © 2010 IBM Corporation IBM Software Group | WebSphere software Agenda Introduction to BRMS Business policies and Business rules Concept of operations IBM Websphere ILOG JRules IBM ILOG JRules for Smart SOA IBM Software Group | Lotus software Conclusion April 13, 2015 © 2010 IBM Corporation 2 IBM Software Group | WebSphere software Traditional Approach for Managing Decision Change Business rules are crucial to operational systems, and they change over time. The traditional (ad hoc) approach of dealing with rule changes leads to… Reduced organizational agility Reduced employee productivity Increased load on IT Issues Where Business Rules Typically Exist • Rules are hidden in code or isolated within the organization IBM Software Group | Lotus software • Changes are hard to track and maintain over time Documents Applications • Rules used by systems have to be programmed and require IT resources • Duplication and multiple versions of the same rules • Lack of auditability, traceability People Processes • Decision changes cannot be easily tested or simulated © 2010 IBM Corporation IBM Software Group | WebSphere software The Smarter Approach – Easy, Safe, Reliable Change with BRMS Eliminate decision silos Make decision logic accessible to Business and IT Allow business users to manage rules Implement fine-grained, context-specific decision automation Reduce maintenance time/cost Business Rule Management System Where Business Rules Typically Exist IBM Software Group | Lotus software Rules are Defined, Analyzed and Maintained User Tools Rules are Stored and Shared Documents Applications Rule Repository People Rules are Deployed, Executed and Monitored Processes Rule Server April 13, 2015 © 2010 IBM Corporation 4 IBM Software Group | WebSphere software Redefined Application Change Cycle IBM Software Group | Lotus software Business - IT Decisions / Policies Days / Weeks April 13, 2015 Developer Functions /Tasks / Flow Weeks / Months © 2010 IBM Corporation 5 IBM Software Group | WebSphere software Managing Change Across the Organization I need easy, efficient and reliable policy change delivery I need a comprehensive rules development and maintenance environment IBM Software Group | Lotus software Development Rule Developer Rule Modeler Business Analyst Line of Business Business Partner Policy Manager Line of Business Manager I need performance, scalability, monitoring and reliability of operations Production IT Administrator System/Ops Manager April 13, 2015 © 2010 IBM Corporation 6 IBM Software Group | WebSphere software Comprehensive Environments for Every User Rule Team Server Rule Studio WebSphere ILOG BRMS Rule Solutions for Office IBM Software Group | Lotus software Developers Business Users Rule Execution Server Administrator April 13, 2015 © 2010 IBM Corporation 7 IBM Software Group | WebSphere software WebSphere ILOG BRMS – Full Rule Lifecycle Support Business Analyst Developer Model Analyze Author IBM Software Group | Lotus software Monitor System Administrator Validate Enterprise Rule Repository Policy Manager Test Execute Deploy Rule Administrator April 13, 2015 © 2010 IBM Corporation 8 IBM Software Group | WebSphere software Agenda Introduction to BRMS Business policies and Business rules Concept of operations IBM Websphere ILOG JRules IBM ILOG JRules for Smart Group SOA IBM Software | Lotus software Conclusion April 13, 2015 © 2010 IBM Corporation 9 IBM Software Group | WebSphere software Business Rule Language if the type of claim is Veterinary cost then Processing type for claim is : Automate else Processing type for claim is : Manual Supports all kind of rules: Basic to cross validations Derivations Inference based rules Calculations rules Customizable vocabulary specific to your organization, industry, application (etc.) Product offering Supports IBM language localization Software Group | Lotus software Underwriting Integrates with external data sources (e.g. Scoring list of countries) Drop down lists for customized domain data Rating… Templates facilitate new rule creation if the credit score of the borrower is less than 200 then add "Credit score below 200" to the messages of the loan reject the loan; April 13, 2015 © 2010 IBM Corporation 11 IBM Software Group | WebSphere software Advanced Decision Tables Actions Built-in Gap/Overlap Checking IBM Software Group | Lotus software Automatic Rule Generation April 13, 2015 © 2010 IBM Corporation 12 IBM Software Group | WebSphere software Decision Trees Values Actions Condition IBM Software Group | Lotus software Built-in Gap/Overlap checking Automatic Rule generation April 13, 2015 © 2010 IBM Corporation 13 IBM Software Group | WebSphere software Rule Authoring: Visual Decisioning Flow Graphical editor to model and control rule execution sequence (ruleflow) Function Task Rule Task IBM Software Group | Lotus software Flow Conditions Pre/Post Conditions April 13, 2015 © 2010 IBM Corporation 14 IBM Software Group | WebSphere software Examples of Customer BRMS Applications Banking • Loan Origination • Credit Decisioning • Sales Advisory • Payments • Accounting Insurance • Claims Processing • Underwriting • Quoting • Rating • Commissioning Capital Markets Public Sector • Automated Trading • Trade Order Management • Accounting • Compliance KYC / AML • On Boarding • Claims Processing • Entitlement and Benefit calculation • Fraud Detection and Management • Screening and Targeting IBM Software Group | Lotus software Telecom • Offer Configuration • Order Management • Fraud Detection and Management • Loyalty Programs • Network Monitoring April 13, 2015 Transportation and Travel • Promotions Management • Loyalty Programs • Customer Service • Billing • Contract Management Retail • Online recommendation • Campaign Management • Order Management • Pricing © 2010 IBM Corporation Manufacturing • Order Management • Billing • Contract Management 15 IBM Software Group | WebSphere software Agenda Introduction to BRMS Business policies and Business rules Concept of operations IBM Websphere ILOG JRules IBM ILOG JRules for Smart Group SOA IBM Software | Lotus software Conclusion April 13, 2015 © 2010 IBM Corporation 16 IBM Software Group | WebSphere software Rule Editing with Domain Specific Languages Business Object Model Rule Vocabulary Developer Business Rule Language Rule Developer / Business User IT / Business CustomerInfo “customer” • name • birthday • getNumAccidents() • isHighRiskDriver() •… • the name of … • the birthday of … • the number of accidents of … • the … is a high risk driver •… Rule: High risk driver if the birthday of customer is after 12/9/1975 and the number of accidents of customer is at least 3 then IBM Software Group | Lotus software set the customer as a high risk driver Automatic generation of the rule vocabulary. “client” Comprehensive industry focused business terms to define its data and associated actions. • le nom du ... • l’anniversaire du ... • Le nombre d’accidents du ... • le ... est un conducteur à risque •… Règle: Conducteur à risque si L’anniversaire du client est après le 12/9/1975 et le nombre d’accident du client est au moins 3 alors Classer le client comme conducteur à risque Localizable vocabulary April 13, 2015 © 2010 IBM Corporation 18 IBM Software Group | WebSphere software Flexible Rule Deployment with Versioning Rule Maintenance Runtime Ruleset A RuleApp AB Version 1.0 Rule 1 Version 1.0 Ruleset A Version 1.0 Version 1.1 Version 2.0 (Current version) Rule 2 Ruleset B Version 1.0 Baselines Ruleset Snapshot <Date> IBMVersion Software Group | Lotus software RuleApp AB 1.0 Version 2.0 Version 1.1 Ruleset A Version 2.0 Ruleset B Ruleset B Version 1.0 Rule 3 Version 1.0 Version 2.0 (Current version) Rule 4 April 13, 2015 © 2010 IBM Corporation 19 IBM Software Group | WebSphere software Flexible Rule Deployment with Versioning Rule Query Rule Overriding Rule Lifecycle Rule Analysis Rule Permission Rule Hierarchy Rule Team Server Repository Rule Status IBM Software Group | Lotus software Rule Versioning Rule Reporting Rule Templates Rule Testing Simulation Rule Governance Business Rule Management April 13, 2015 © 2010 IBM Corporation 20 IBM Software Group | WebSphere software Agenda Introduction to BRMS Business policies and Business rules Concept of operations IBM Websphere ILOG JRules IBM ILOG JRules for Smart Group SOA IBM Software | Lotus software Conclusion April 13, 2015 © 2010 IBM Corporation 21 IBM Software Group | WebSphere software WebSphere ILOG JRules 7.1 Components Design Rule Studio Development Maintain IBM Software Group | Lotus software Line Of Business Rule Solutions for Office Rule Team Decision Validation Server Services Share Custom Web Applications Rule Repository Deploy Production April 13, 2015 Transparent Rule Execution Rules for COBOL Decision Services Server © 2010 IBM Corporation 22 IBM Software Group | WebSphere software 360° new features review (Release 7.1) Rule Team Server Rule Execution Server – Intellirule editor – New maximum idle time ruleset property – Single-click edit in RSO without publish/update – Ruleset usage monitor – Completeness report – Permission setting on Servers Rule Solutions for Office – Ruleflow editor Decision Validation Services – Profiling for estimated ruleset memory size – Ruleset caching extension point – Ruleset Testing in RES console Synchronization – WebDav support RTS-RSO synchronization synchronization IBM Software Group –| Selective Lotuspushsoftware – Domain support in Excel scenario provider – User-defined report name – Hyperlink on rules in test/sim report – Side by Side Simulation (or Test Suite) comparison Decision Warehouse Rule Studio for Java – Rule project statistics – Ruleflow editor convergence – Ruleset build automation – Intellirule editor improvements – Rule Session MDB – SCA component export wizard – Decision ID support for rule session MDB, TDS – Eclipse 3.4 port (V7.0.2) JRules to .NET deployment – WebSphere 6.1, 7.0, WebLogic 10, JBoss 4.2, 5.0 Rule Session EJB © 2010 IBM Corporation 23 IBM Software Group | WebSphere software Rule Studio (RS) Eclipse-based Development Environment • Developers • BusinessIBM Analysts Software Group | Lotus software Rule Studio April 13, 2015 © 2010 IBM Corporation 24 IBM Software Group | WebSphere software RS: Low Cost of Ownership for Developers Ease to learn – Familiar environment – Project map for new users – Follows Eclipse style and design guidelines Easy to use – Auto-completion rule text editorGroup IBMinSoftware | Lotus software – Re-factoring – Wizard-driven Java, XML, WSDL data integration Productivity – Integrated Rules and Java debugging Rule Studio April 13, 2015 © 2010 IBM Corporation 25 IBM Software Group | WebSphere software RS: Strong Support for Business Analysts Business rule modeling support – Business Object Model – Business vocabulary – Templates creation • If..then..else, Decision tables and decision trees – RuleFlow IBM Software Group | Lotus software Support for large organizations – Modular Business Object Model – Modular Project organization – Semantic queries Rule Studio April 13, 2015 © 2010 IBM Corporation 26 IBM Software Group | WebSphere software Selective Push RS-RTS synchronization (New) Rule Studio (Eclipse-based) Rule Team Server Select based on • Artifact type • Query results Also available for headless synchronization IBM Software Group"-selector | Lotus software [query] : BQL Query to select rules to be synchronized\n" Value • Just synchronize what needs to be updated • Optimizes synchronization time for big rule projects © 2010 IBM Corporation 27 IBM Software Group | WebSphere software Increasing business logic completeness (New) IBM Software Group | Lotus software •New in 7.1: • Rule project completeness checking • Query based completeness analysis • Gaps detection and correction suggestion © 2010 IBM Corporation 28 IBM Software Group | WebSphere software RS: Integration with SD Infrastructure Asset Management – JRules Projects Artifacts stored as file – SCC Integration through Eclipse – Reporting Build &IBM Deployment Management Software Group | Lotus software – Interactive – Batch Mode Test Management – Decision Validation Services – Interactive and Batch Test Executions Rule Studio April 13, 2015 © 2010 IBM Corporation 29 IBM Software Group | WebSphere software Rule Team Server (RTS) Web-based Management Environment • Line Of Business • Analysts IBM Software Group | Lotus software • Policy Manager Rule Team Server April 13, 2015 © 2010 IBM Corporation 30 IBM Software Group | WebSphere software RTS: Web-based Console for Rule Maintenance Access rule artifacts concurrently without conflict or delay Represent complex policies using rule overrides and hierarchies Take control of very large rulebases with Smart Views, easy search and reporting IBM Software Group | Lotus software Get automatic notification of potential rule conflicts, redundancies See where rules are used across projects using queries Hot-deploy rule changes in minutes Secure, integrated with enterprise security facility including single sign-on Rule Team Server © 2010 IBM Corporation 31 IBM Software Group | WebSphere software RTS: Easy To Use, Easy To Learn Domain-specific rule vocabulary Simple, consistent UI metaphors Template support Wizard-based dialogs Guided rule editors IBM Software Group | Lotus software Real-time error checking Online help Rule Team Server April 13, 2015 © 2010 IBM Corporation 32 IBM Software Group | WebSphere software RTS: A Complete Set Of Capabilities Authoring – Plain English, Decision Table, Decision Tree – Quick edit mode using MS Office – Templates Managing – – Decision Validation Services Auditing – Version Management – Baseline – Query-based reporting IBM Software Group | Lotus software Queries – Smart Views – Version Management – Baseline Validating – Syntactic Check – Semantic Check Rule Team Server Testing / Simulating – Semantic Queries Deploying – Query base Extraction – Rule service management Administration and configuration – Authorization policies – Rule Service – Display Options © 2010 IBM Corporation 33 IBM Software Group | WebSphere software Extended rule authoring experience (New) Direct MS edit mode • New in RTS 7.1: • Direct access to MS editing • Ruleflow edition thru Word • Automatic synchronization • Automatic lock of edited elements IBM Software Group | Lotus software One click Decision Table in MS Excel Rule Flow ©in2010 MS IBMWord Corporation Action rules in MS Word 34 IBM Software Group | WebSphere software Extended rule authoring experience (New) Intellirule Rule editor in RTS •New in RTS 7.1: IBM Software • Guided rule writing in RTS Group | Lotus software • Automated text completion • Hierarchical display • Problem list view • Selectable rule editors © 2010 IBM Corporation 35 IBM Software Group | WebSphere software 3rd party document repository based RTS-RSO (New) synchronization WebDav Support •New in 7.1: • WebDav integration • Synchronization between RTS and RSO documents stored in WebDav compliant document repositories IBM Software Group | Lotus software © 2010 IBM Corporation 36 IBM Software Group | WebSphere software RTS: Enterprise Grade Rule Management 3600 view of the enterprise business rules – Project-based approach – Meta-data support – Smart views – Semantic queries Secure – Integrated with Enterprise security facility including single sign-on – Role-based access IBM Software Group | Lotus software – Version control Complete – Rule creation / modification / testing & simulation / hot deployment Auditable – All artifact modifications are stored and versioned – Project Baseline can be created and restored at any time Designed for scalability – RDBMS-based repository Internationalization (i18n) Rule Team Server April 13, 2015 © 2010 IBM Corporation 37 IBM Software Group | WebSphere software RTS: Ready for Customization Out-of-the-box (OOTB) Interface Screens and access configuration using RTS configuration menus Custom web interface using JRules Web components Personalization using RTS customization APIs IBM Software Group | Lotus software Customized Interface Custom Web Interface Rules Repository Rule Team Server April 13, 2015 © 2010 IBM Corporation 38 IBM Software Group | WebSphere software Rule Execution Server (RES) Managed Execution Environment • Rule Administrator • System Administrator IBM Software Group | Lotus software • Rule Auditor Rule Execution Server April 13, 2015 © 2010 IBM Corporation 39 IBM Software Group | WebSphere software RES– High Performance and Scalability High performance and scalable rule execution – Support transactional and batch rule execution – Inference (forward-chaining) and sequential rule engine – Cluster enabled Integrate with Java, XML, WSDL Exposes rule services as IBM Software Group | Lotus software – Rule Session (POJO, EJB or MDB) – Transparent Decision Services (Web Services) Rule services management & monitoring – Rule Persistence and Versioning – Rule Execution statistics & trace – JMX-based administration console Rule Execution Server April 13, 2015 © 2010 IBM Corporation 40 IBM Software Group | WebSphere software Providing detailed ruleset usage statistics for Administrator (New) IBM Software Group | Lotus software Better transparency • On the usage • On the consumption © 2010 IBM Corporation 41 IBM Software Group | WebSphere software Support Java XOM based Ruleset and Decision Service (New) •New in 7.1: • Java based ruleset can be exposed as Decision services IBM Software Group | Lotus software Requires RAD 7.5 and SCA 1.0.1 SupportPac for WebSphere Application Server 7.0 42 © 2010 IBM Corporation IBM Software Group | WebSphere software RES: Decision Warehouse Included with Decision Validation Services Traces decisions in production applications – Logs execution trace – Input / Output data – ExecutionIBM resultsSoftware Group | Lotus software – Executed Tasks – Rules Fired – Queries – Open API to connect 3rd Party BI tools Rule Execution Server © 2010 IBM Corporation 43 IBM Software Group | WebSphere software Decision Warehouse – Hyperlink to RTS IBM Software Group | Lotus software Rule Execution Server April 13, 2015 © 2010 IBM Corporation 44 IBM Software Group | WebSphere software Decision Warehouse Architecture Operational System Reporting and Analysis Rule Execution Server Existing Database Execution Components Extension Management Console BORROWER Transform & Store LOAN Store Traces IBM Software Group | Lotus software Query Third-party BI Tool Decision Traces Generate Report Historical Traces Decision Traces Rule Execution Server April 13, 2015 © 2010 IBM Corporation 45 IBM Software Group | WebSphere software Rule Solutions For Office (RSO) Business user rule authoring and maintenance using Microsoft Office Word and Excel IBM Software Group | Lotus software Rule Solutions for Office April 13, 2015 • Line Of Business • Subject Matter Expert © 2010 IBM Corporation 46 IBM Software Group | WebSphere software RSO: Empowering Business Users Decision table editing in MS Excel 2007 – Automatic Spread sheet generation from RTS – Additional DT menus in MS Excel – Automatic Gap / Overlap detection in the spreadsheet Action rules andSoftware RuleFlow editing in MS Word 2007 IBM Group | Lotus software – Automatic Document generation from RTS – Additional Rule menus in MS Word – Guided rule edition in Word – Vocabulary access Rule Solutions for Office April 13, 2015 © 2010 IBM Corporation 47 IBM Software Group | WebSphere software RSO: Publish Ruledocs from RTS Publish Rule Team Server Rule Solutions for Office IBM Software Group | Lotus software Rule Filter Rule Organization Locale Selection Rule Solutions for Office April 13, 2015 © 2010 IBM Corporation 48 IBM Software Group | WebSphere software RSO: Editing a Decision Table in MS Excel Decision Table Toolbar Artifact Properties Gap / Overlap Highlight IBM Software Group | Lotus software Problem List MS Office Excel Rule Solutions for Office April 13, 2015 Automatic rule translation © 2010 IBM Corporation 49 IBM Software Group | WebSphere software RSO: Editing an Action rule in MS Word Rule Toolbar RuleDoc Outline Business Vocabulary IBM Software Group | Lotus software Problem List MS Office Word Guided editor with automatic completion Rule Solutions for Office April 13, 2015 © 2010 IBM Corporation 50 IBM Software Group | WebSphere software RSO: Editing a Rule Flow in MS Word (New) Rule Toolbar Business Vocabulary IBM Software Group | Lotus software Complete Graphical toolbar Problem List Rule Solutions for Office April 13, 2015 MS Office Word © 2010 IBM Corporation Graphical editor 51 IBM Software Group | WebSphere software RSO: Updating Ruledocs in RTS Update Rule Team Server Rule Solutions for Office IBM Software Group | Lotus software Synchronization Action Rule Solutions for Office April 13, 2015 © 2010 IBM Corporation 52 IBM Software Group | WebSphere software Decision Validation Services (DVS) Functionality Overview – Out-of-the-box ruleset testing in Rule Team Server – Business impact simulation in Rule Team Server – Scenario configuration and IBM Software Group customization in Rule Studio – Audit - Decision Warehouse in Rule Execution Server | Lotus software Decision Validation Services April 13, 2015 © 2010 IBM Corporation 53 IBM Software Group | WebSphere software DVS: Scenario Definition Input Data IBM Software Group | Lotus software Expected Results Rulset Tests Decision Validation Services April 13, 2015 © 2010 IBM Corporation 54 54 IBM Software Group | WebSphere software DVS: Test Suite in Rule Studio Generated Scenario Document Configuration editing IBM Software Group | Lotus software Decision Validation Services April 13, 2015 Detailed Scenario Reports © 2010 IBM Corporation 55 IBM Software Group | WebSphere software DVS: Test Suite in RTS RTS Test Suite Results Detailed Scenario Reports Consolidated Results IBM Software Group | Lotus software Individual Scenario Result Decision Validation Services April 13, 2015 © 2010 IBM Corporation 56 IBM Software Group | WebSphere software Champion and challenger capabilities (New) • New in DVS 7.1: • Test suite comparison • Simulation suite comparison • Champion and challenger scenario • Allows what if analysis IBM Software Group | Lotus software Side by side comparison Today © 2010 IBM Corporation Tomorrow 57 IBM Software Group | WebSphere software Decision Validation Services Architecture Renderers Scenario Service Provider (SSP) Deploy Testing Ruleset XOM Scenario Scenario Provider Run KPI Result Key Performance Indicator Report IBM Software Group | Lotus software Rule Execution Server Rule Team Server (RTS) Deploy Extensions Run Rule Studio RTS Repository Rules Test Suites Simulations Run reports DVS Project Decision Warehouse Excel Configuration Runner Format Generate Extension Templates Rules Fired Transaction data Decision Validation Services April 13, 2015 © 2010 IBM Corporation 58 IBM Software Group | WebSphere software Rule Studio: DVS Customization Format customization : – how scenario data is built – how a test/simulation runs – how the results are rendered Extension Points IBM Software Group | Lotus software – Scenario Provider –how scenario data and tests are built – RTS Scenario Provider Renderer – It captures user input in RTS when defining a Test Suite/Simulation – KPI – how a KPI is computed and results are stored – RTS KPI Result Renderer how a KPI result is rendered in RTS Decision Validation Services April 13, 2015 © 2010 IBM Corporation 59 IBM Software Group | WebSphere software Customization Extension Points in DVS JSP page Storable KPI result Scenario Provider IBM Software Group | Lotus software Database KPI Database Java Code Eclipse custom configuration Decision Validation Services April 13, 2015 © 2010 IBM Corporation 60 IBM Software Group | WebSphere software Business Simulation (RTS) - Customization Custom Scenario Provider Custom Reports IBM Software Group | Lotus software Custom KPIs Decision Validation Services April 13, 2015 © 2010 IBM Corporation 61 IBM Software Group | WebSphere software Agenda Introduction to BRMS Business policies and Business rules Concept of operations IBM Websphere ILOG JRules IBM ILOG JRules for Smart Group SOA IBM Software | Lotus software Conclusion April 13, 2015 © 2010 IBM Corporation 62 IBM Software Group | WebSphere software JRules in the IBM SOA Reference Architecture Rule authoring, governance, testing and simulation Rule Studio Rule Team Server for developers for business users Business Innovation & Optimization Services Rule Solutions for Office for business users Development Services Interaction Services Process Services Information Services IBM Software Group | Lotus software Decision Service Decision Service Personalization Process routing Facilitates communication Partner Services ESB Decision Service Data processing IT Service Management Rule integration between services Business App Services Access Services Complex decision automation Rule Execution Server Infrastructure Services April 13, 2015 © 2010 IBM Corporation 63 IBM Software Group | WebSphere software Business Rules as Decision Services ILOG JRules Transparent Decision Service consumer application Rule Execution Server SOAP Transparent Decision Service IBM Software Group | Lotus software Rule Engine boolean checkEligibility (Customer cust) Risk getScore (CreditRequest request) Rule Execution Server allows to expose any ruleset that processes XML as a Web Service without code deployment makes these SOA-style integrations very easy Transparent Decision Services April 13, 2015 © 2010 IBM Corporation 64 IBM Software Group | WebSphere software BPM & BRMS interoperability overview IBM ILOG JRules BPM Order Validation Order parameter Fraud Report parameter Detection Transparent Decision Service Editing tools (e.g. exception) Exception? Exception Yes handling IBM Software Group | Lotus software Deploy rules No No Yes Order accepted? Order validation rules Fraud detection rules Review Transparent Decision Services April 13, 2015 Process Computation rules Rule Repository Order The business logic within business processes changes more frequently than the business processes themselves © 2010 IBM Corporation 65 IBM Software Group | WebSphere software Integration with IBM WID/WPS IBM Software Group | Lotus software Rule Execution Server ILOG connector components Interface Rules Repository April 13, 2015 Available today for v6.7 Coming soon for v7.0 © 2010 IBM Corporation Interface Reference Reference 66 IBM Software Group | WebSphere software Agenda Introduction to BRMS Business policies and Business rules Concept of operations IBM Websphere ILOG JRules IBM ILOG JRules for Smart Group SOA IBM Software | Lotus software Conclusion April 13, 2015 © 2010 IBM Corporation 67 IBM Software Group | WebSphere software Benefits of the ILOG BRMS Reduced lead times for changes More personalized client interactions Fast, reliable of customer loyalty offers, deployed directly by business users (retail) 2.5x improvement in acceptance of cross-sell offers (retail banking) IBM Software Group | Lotus software BRMS Internal/external compliance Business – IT alignment Support of complex regulations that vary by customer location and product line (insurance) Reduced new policy implementation by 50% (financial services) April 13, 2015 © 2010 IBM Corporation 68 68 IBM Software Group | WebSphere software ILOG JRules BRMS – Manage Change with Confidence Implement change in a way that is easy, safe and predictable Reduce the time and cost required to develop and maintain operational systems that are affected by change IBM Software Group | Lotus software Provide a way for IT and Business functions to work collaboratively on defining and updating the decision logic that drives operational systems Increase the visibility of how systems use and are affected by decision logic April 13, 2015 © 2010 IBM Corporation 69 IBM Software Group | WebSphere software Developer Works BRMs page Central resource for developers, architects and IT managers to share industry knowledge, experience and best practices surrounding BRMS. http://www.ibm.com/developerworks/websphere/zones/brms/ • Quick start tutorials • Online forums, blogs IBM Software Group | Lotus software • White papers • Recorded webinars • Meet the experts • Analyst reports. April 13, 2015 © 2010 IBM Corporation 70 IBM Software Group | WebSphere software Q&A IBM Software Group | Lotus software April 13, 2015 © 2010 IBM Corporation 71