AARMSCM SOLUTIONS PVT LTD WE FOCUS THE UNFOCUSED PRESENTATION FLOW CONCEPTS & OBJECTIVES CURRENT CHALLENGES SCM JUNCTION PROCESS FLOW VALUE PROPOSITON INTRODUCTION OF AARM SCM ROAD MAP AHEAD CONCEPTS & OBJECTIVES “ Fleet Exchange – SCM JUNCTION, is an innovative initiative to collaborate with the Fleet Requirements of the Users, with the Fleet Owners and Transport Companies, with an objective to provide a Transparent Price Model, either on Spot Basis, or on a Periodic commitment, without addition to the Value Chain, and by improving the Operational Efficiency and minimize Idle Time.” CURRENT CHALLENGES Inconsistent Pricing Transparency Communication Measurements & Metrics Performance Indicators Loyalty to the Transporters. Delayed Payment Cycle Usage of Technology Other factors influencing contract Cost Impact on Value Chain Cash Transactions The high GAP in the Quotes by transporters. Lack of Published Price Information Service Level from Service providers & Lacunae in User Process. Driver`s Demotivated, affecting Service Level SCMJUNCTION PROCESS FLOW Transport Companies can register online. Due Diligence forms are sent by Transporters. Vehicles WANTED, and Vehicles AVAILABLE can be posted by any Registered Members. Bid Prices and Rebid Prices can be updated online. System generated Auto Mail of all the new posting is sent to all the Registered Members. RFQ of Vehicles WANTED is posted online by the Companies in SCMBIZCONNECT.com and posted as AD in scmjunction. Registered Transporters can bid for the ADS. The Bids are compared with the existing Transport Cost to arrive at the Savings. Rebid prices are displayed for acceptance by the Transporters. The Least Bid price and the Highest Bid Price and the Bid level is displayed. Agreement with the Transporters and the Company is done on the basis of Least Bid and Due Diligence of the transporters. VALUE PROPOSITION –FREIGHT EXCHANGE To the Registered Transporters : To the Customers & Service Users : New Customer Leads, both Geographical & Industry Verticals. Select Routes and Bid Transparent Process helps in streamlining Wide Bid Gaps Backend Support for Grievances and concerns Collection Follow-up by AARMS Place on AD the idle resources and improve productivity Bid for Vehicle wanted and penetrate new geographical areas Helps Competitive Price advantage. Maximize Profit by comparing Bid prices Vs agreement Prices. Spot Bids and Online E-bid process facilitated. Key Performance indicators (KPI) of Transporters monitored. Facilitates ZERO BASED LOGISTICS APPROACH Service issues escalated and resolved amicably. No Strain of additional cost in the Value chain. Implementation of Optimization programs facilitated. ROAD MAP AHEAD- STRATEGY Integrate Cross Logistics Strategies and Integrate with Transporters Create a database of Vehicle / Owners / Transporters Linkage model Mobile APPS and Kiosks at strategic places to register Vehicle Available and Vehicles Wanted Implement strategy to Track Vehicles through GPRS and obtain online approval from Owners/Transporters for Cross Logistics & Return Loads Introduce E-signatures, E-Lorry Receipt, & E-Invoices, for faster Bill process introduce SMS based Alerts for New Postings. Introduce Performance Based Incentives with customers Integrate with Organizations for Training and Database of Drivers Support Social Security measures for the Successful Drivers Create Database of Optimization Strategies for higher capacity vehicles Create a 24X7 Facilitation Centre for all Stake holders AARMSCM SOLUTIONS – About Us. 8 years of Existence with Excellent Service Track Record, serving around 85 companies. Unique Integrated Projects, First Company offering End –to End Solutions. Web Based Software, fully secured and can be customized. around 89 employees on payroll . Targeting for 130 employees by May 2013. Own Facility to accommodate Growth, and Better Service Quality. Own Servers, Leased Lines, EPABX connections, UPS and other infrastructure in place. Representatives operate from all important locations. E- Signature introduced and can be launched. In-house Software Development Team Setting up 24X7 Facilitation Centre AARM SERVICES SUPPLY CHAIN LOGISTICS, BIDDING, REVERSE AUCTIONING, FTL MANAGEMENT- www.scmjunction.com and www.scmbizconnect.com E-bidding Sourcing of Products and Services for Projects, BOM . www.bid2sky.com VEHICLE TRACKING People Tracking THROUGH GPS, MOBILE, GPRS. www.aaumconnect.com AR MANAGEMENT – PAST DUES, CURRENT DUES, RECONCILIATION, CONFIRMATION OF BALANCES, www.arfocused.com AP MANAGEMENT CONSOLIDATED BILL PROCESSING CENTRE FOR ALL TRANSPORTATIONS (new) C-FORM MANAGEMENT – COLLECTION OF C-FORMS, ISSUE OF C-FORMS, VAT AUDIT, BUSINESS AUDIT ETC . www.gstworkflow.com WCT – TDS, IT TDS MANAGEMENT DOCUMENT SCANNING – DIGITIZED, AND ONLINE SECURED SEARCH OF DOCS www.documentsdigitized.com CUSTOMER SUPPORT – WEB BASED ONLINE SUPPORT MANAGEMENT. www.b2bcustomersupport.com E-Digital Signature , process which allows documents to be signed digitally and download of documents. AARMS POSITIVES FOR C-FORMS MANAGEMENT Over 75 Clients on Pan India Basis. Around 70000 customer base. Multiple Clients to the same customer. Interaction and follow-up with the person issuing the C-forms. Over 750 Cr worth of C-forms collected every month. Annualized around 8000 cr. Online follow-up and call details updated in www.gstworkflow.com. Dedicated Team Manager and Team members focus on the follow-ups and interaction with Customers, in Descending order of value, and Assessment focus years. Auto mail sent to customers. Reminders every 15 days to all the customers. Online Debit note intimation, within a time frame sent through system. Co-ordinate with Sales for resolving queries, and with clients for supports. Representatives in locations, supports for non-responding clients, reconciliations, etc C-form Management : www.gstworkflow.com 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. Based on Workflow concept. Pending data is uploaded in the database Auto Mails with Pending Links are sent to the Customers. Follow-up with Customers for the pending C-forms with focus on Assessment years . Call Detail Reports are updated. ONLINE. ESCCALATION of issues are updated online. Submission of C-forms are made periodically . Efforts to reconcile the Invoices before Online Application. Correction of Forms, is followed up and rectified. Indemnity procedures for lost forms is undertaken. Debit Note for Differential Tax is submitted and collected. Scope Covers I forms, C forms and H forms. VALUE PROPOSITION TO CLIENTS : Professionally Managed. Focused based on the Assessment priorities. Database of common Customers. Forms are validated and Corrected before submission. Tracking of Forms issued by customer. Follow Indemnity procedures, for Lost forms . MIS, Reports are online. Issues escalated and resolved. Co-ordinate with Sales Team and compliment efforts. Focus on Liability reduction. Plan Targets for Quarter and measure progress. Ensure Safe submission and recordings. SUPPORTS REQUIRED FROM CLIENTS 1. 2. 3. 4. 5. 6. 7. 8. 9. Invoice wise Pending data in the format attached. Customer Master Invoice copies where ever required. Payment details for invoices missed out. Quick confirmations on Forms received directly. Statement of Received list every month. Contact details of Branch Commercial, Sales team for the customers. Indemnity bonds for forms which are lost after thorough scrutiny. Supports where ever call details are updated against each customer.