New for 2011 IBM 10x4 Programme for Tier 2 Business Partners For IBM and Business Partner use. – Please refer to the PLET for Terms & Conditions. © 2009 IBM Corporation Agenda – Slides order Tier 2 Business Partner & All IBM audiences – What is the programme – Who in the Business Partner should register? • The person responsible for the commercial relationship & driving the IBM portfolio within the business. – How to register? – What to expect to see? – Who to speak to? Distributor & Distributor CRBP Specific – Why should I be interested. – What information will be available to my business? – How can I view this? Tier 2 CRBP Specific – What can the T2 CRBP see? – How do I get access? 2 © 2009 IBM Corporation Our mission : Bring the Totality of IBM offerings to assist your business Help drive self sufficient partners by enabling planned growth with IBM • Drive Knowledge based success with customers • Improve access to earning potential • Simpler, easier and predictable method • Simplify engagement with IBM Q1 -- Announcing IBM 10x4 Programme. New way for IBM to engage business partners when planning our joint business. New Web based Performance Bonus Systems automatically offers a base target Allowing – BP to choose a stretch target – BP to monitor progress – IBM to offer in QTR incentives – over performance – reward for skills investment Provides consistent feedback on performance during the quarter. 3 © 2009 IBM Corporation What is the 10x4 programme Prerequisites – Starting at $5k for Entry level or $10k for extra earnings.. – Grow by 10% over your average last 4 quarters with IBM – Earn up to 10% rebate – Average $10k payout* – 4 Key brands to help you System x, Storage, Services and IBM Financing. * Earning potential is average per business partner within country What does a business Partner need to do? – Simply Join & be a member of Partner World. – Register for the 10x4 programme – Skill up to earn higher rewards. then… – Work with their Distributor & IBM Representative to develop appropriate actions to help drive the business. 4 All Business Partners wishing to participate must: 1. Must not be a Directly Targeted Business Partner by IBM. 2. Must be registered in PartnerWorld with a valid IBM CE- ID (Partnerworld Company ID). This is required to validate entry to the target registration site. 3. Must register in the 10x4 portal Registration is permitted only once Nominate the preferred Distributor for payment. Terms & Conditions have to be accepted to activate the target 4. From Q2 2011 Membership to System x Connect Certifications will be required to earn additional higher than entry level. This is not required in Q1. © 2009 IBM Corporation How to register for the first time. http://www.ibm.com/partnerworld/page/pw_com_smr_10x4 Germany: http://de.10x4.biz We will use a vanity URL www.partnerworld\10x4 UK: http://uk.10x4.biz DK: http://dk.10x4.biz etc etc etc 5 3 1 www.10x4.biz Complete the details 2 4 Click Map or Flag to choose First Time Business Partners ONLY your country Click Registration 1. 5 1. You will be given a username via email with further information on how to set Password. 2. Please check SPAM filters. Confirm you have a CE-ID © 2009 IBM Corporation Once registered with Username & Password allow entry How to set up targets .. Enter Username & Password Then click 1 login 2 3 Example shown is for Eurozone Country Non-Eurozone Countries will see: 1. IBM Dollar Target 2. Converted target to local Currency based upon PLET Conversion rate Business Partner must: Select Target for each Brand – default standard is the entry level Choose a Distributor – who should act as payment agent. Accept the terms & Conditions By brand Terms & Conditions are issued in PLETs on Partnerworld & included in the tool Once terms & condition are accepted, this window will close for the quarter. 6 © 2009 IBM Corporation What else can a Business Partner see? Campaigns/Activities includes information about valid accelerators Sales with IBM confirmed Sales Data vs the targets. Note: Non Euro-zone Countries with see both IBM $dollar & the converted currency, using the exchange rates shown in the PLET. Note: These are set for the Quarter. Sales Data will be loaded weekly Tuesday PM / Wednesday AM. Allowing for Bank Holidays. Data feeds are received from Authorised Distributors ONLY. Account Information shows Business Partner loaded information IBM Account Manager & contact details. All Partner User Interfaces Login Page Sales Targets Configuration page Agreed targets & chosen distributor (Read Only) Maintenance Page for login data Change of Password/Business Partner Data Information page – Special Activities currently running. Logout Communications 7 Automatic Email 8th Monday of Quarter regarding Performance Emails to BP contacts with Links for data maintenance © 2009 IBM Corporation Things to note Focus Brand are System x and Storage: Existing BP entry target calculated on average revenue of the previous 4 Quarters + growth New Reseller entry target = 5.000 € (= 10%Backend) Uncapped to the target level chosen. Overchieve to the maximum the Entry/Middle & Top will allow. ServicePac – Up to 20.000 € target = Average revenue of the previous 2 Quarters + growth – Earning are capped at Band chosen +2 higher. Payout from IBM via Distributor of choice. 3 levels: ENTRY, MIDDLE, TOP Registration periods – Top-Level: within the first month of a quarter – Middle-Level: until the end of second month of a quarter – Entry-Level: over the entire period From Q2 2011 certification is expected for Top/Midde levels – Requires registration of Sales /Technical teams to For System x in Q2-2011 Certifications needed to enroll in higher Levels 1. (1.Test 152: IBM Certified Specialist - System x Technical Fundamentals V10 2. 2.Test 153: IBM Certified Specialist - System x Sales V6 For Storage in Q2-2011 Certification is planned for Q2/2011, course details to be confirmed. © 2009 IBM Corporation The Grids for Q1 2011 Servicepacs System x & Storage Select one of the 3 targets offered Earn up to 2 bands higher if successful Target Band A B C D E F G H I J K L M N O P Q R S T U V W X Y Z AA 9 Incentive Target Payment US$ US$ 1 000 2 000 3 000 4 000 5 000 6 000 8 000 10 000 12 000 14 000 16 000 18 000 20 000 22 000 24 000 26 000 28 000 30 000 35 000 40 000 45 000 50 000 55 000 60 000 65 000 70 000 75 000 1 1 1 1 1 2 2 2 2 2 2 2 2 2 3 3 3 3 3 3 100 200 300 400 500 600 800 000 200 400 600 800 000 100 200 300 400 500 600 800 900 000 100 200 300 400 500 Band A B C D E F G H I J K L M N O P Q R S T U V W X Y Z AA AB AC AD AE AF AG +1 Bandlevel Middle Payout K$ -0,9 1 1,1 1,2 1,3 1,4 1,6 1,7 1,8 1,9 2,0 2,5 3,0 3,5 4,0 4,5 5,0 5,5 6,0 6,5 7,0 7,5 8,0 8,5 9,0 9,5 10,0 10,5 11,0 12,0 -- Entry Target Payout K$ K$ 5 0,5 10 0,8 12 0,9 14 1 16 1,1 18 1,2 20 1,3 25 1,4 30 1,5 35 1,6 40 1,7 45 1,8 50 1,9 60 2,0 70 2,1 80 2,2 90 2,3 100 2,4 120 2,5 140 2,7 160 2,9 180 3,1 200 3,3 230 3,5 260 4,0 300 4,5 350 5,0 400 5,5 450 6,0 500 6,5 600 -650 -> 500 individual 8,5 4 Q Avg + 10 %---> 12,0 4 Q Avg +15 % ------------------> +2 Bandlevel Top Payout K$ --1,1 1,2 1,3 1,4 1,6 1,8 2,0 2,5 3,0 3,5 4,0 4,5 5,0 5,5 6,0 6,5 7,0 7,5 8,0 8,5 9,0 9,5 10,0 11,0 12,0 13,0 14,0 15,0 16,0 17,0 Note: BPs need to sign up to Top Level – BY Feb 18th Middle Level – BY Feb 28th Entry Level up to end of March. Once you sign up to a target you cannot change. If you overachieve you will be rewarded at the banding that the final revenue meets. For example. BP signs up to System x target of $12k What could they earn if he achieved $20k Top Level if signed by Feb 18th $1.6k Middle level if signed by Feb 28th $1.4k Entry Level $1.3k Manual Targets are only set to BPs whose Average is greater than $500k 17,0 © 2009 IBM Corporation How does this work End of Month 3 Beginning of QTR End of Month 1 End of Month 2 IBM opens tool for BP Deadline BP Deadline BP Deadline Registrations & for Top Level for Middle for Entry Target Signup Signup Level Signup Level Signup End of QTR BP signing up for targets IBM loads weekly Sales data as reported by authorised distributors Automatic Email 8th System confirms closing sales data Monday on IBM make audit, then payments sent to Distributors current Status as per terms & conditions stated in the PLETs* Distributors & IBM Sales support Business Partners with Speak to your Sales Enablement & Skills Support account manager ExpressSeller Offerings & Competitive Price Offerings PreSales Advisor Tools - Configuration & Product Information, Local promotions Fast Stock & Delivery. about building a plan to deliver more revenue & margins with IBM for the next Quarter Education & Training Marketing Campaigns. * PLET – is the official announcement of the programme, there is one for each brand. 10 © 2009 IBM Corporation Who do can I speak to? PartnerWorld Contact Services are availabe to assist with: PartnerWorld Setup, and support Via Live Chat Via Email, telephone. Your IBM Account Manager Your Local Distributor IBM Teams. 11 © 2009 IBM Corporation Backup 12 © 2009 IBM Corporation Proposition will be delivered in 3 pillars upon brand foundations Relationship Enablement Programme Tools Skills Sales & Driving revenue & margin Opportunity IBM/BP Plan market opportunity driven Stackable tools needed to assist BP Plan at the pace the BP wants. scaled w/ Technical Scaled expectations by BP Type & Status Skills investment IBM Brands – STG, SWG, Services, IGF Consistent - 4Ps approach & contact 13 © 2009 IBM Corporation BP - Value Proposition will be built into a roadmap for BPs Distribution Enablement Relationship Skills Growth Development Partners New/Trading Partners Express programmes Partners Bespoke BDP Stackable tools Scaled expectations Sales & Sales Marketing Tools & w/ Partner World Technical Pre-Sales Advisor Growth Programs Top Partners Partner Development Programme – 10x4 Programme T2/EU portals Sell 2Win Seller Incentives On Channel System x Co Marketing Connect Lead Passing BSSC/SSSC Lead Protection Speciality BP Locator Program IBM Brands – STG, SWG, Services, IGF Consistent - 4Ps approach & contact 14 Note : 2 space bar click to complete chart © 2009 IBM Corporation Shades of Blue : Light Blue & Mid Blue Relationship Programme Target based Commercial Programme Stackable on Light programmes 15 Partner Development Programme Express Based Price Promo/Box Bonus Predictable earnings Overachievement Margin Opportunity with BP Skills Investment: Self Adjusting Target vs IBM Growth. Relationship Programme Enablement Distributor Assisted Must be Partnerworld Member (CEI) Marketing PULL Co-marketing w/Disti or IBM Clarity on pipeline & ability to quote Enablement Distributor lead product Ready to go NOW. Marketing PULL (EU & Trade Drumbeat) Express Pre-approved Bundles Margin Opportunity % off Months Small transaction Tickets End User Promotions To earn more BP needs to be SystemsConnect Registered Completed Product Sales & Base Technical Step 1 towards Speciality. Clear Roadmap visible. EU portal via PSAT tool No Revenue Commitment Price Performance Skills KYI points for Sellers Featured products in PSAT Sales aids – Monthly Price guides – Customer catalogues – Partner Catalogues Skills Minimal needed if Servicepac for installation & Warranty sold upfront Base Level Product Training Base level understanding on SOL Warranty. Express Marketing – Solutions based. No learning investment if sold with Servicepac Note : 2 space bar clicks to complete chart IBM Confidential : Internal Use only © 2009 IBM Corporation Shades of Blue : Dark Blue & Deep Blue Bespoke BDP Relationship Programme Commitment to growth Plans removing from local plans with BP upfront investment Private Programs or By Invitation IBM Plan bespoke to BP IBM Advocate – FLM FTSS Aligned. By invitation ONLY. PEP Exec By nomination & Approval with agreed Business Plan Competitive/Market Based Growth Incentive (5%), capped at 200% of target. Powernet Programme (White Space Customers) Skills Min 2 x Technical experts Min 2 x Level Sales Experts Driving Speciality or PW Premier Status. Base line BDF Stackable on light/medium Blue 16 Enablement Co-marketing Education vouchers Skills4Growth / Funded Heads 36 hours Training certify & registered within 6 months of programme start Co-Marketing 1x Registered Product Specialist Deal Registration 1x Technical Specialist HVEC Growth Programme CHW –T2 programme Note : 2 space bar clicks to complete chart IBM Confidential : Internal Use only © 2009 IBM Corporation