eServGlobal General Presentation

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eServGlobal Limited
Investor Presentation
Proposed Sale of USP Assets to Oracle Corporation
May 2010
Table of Contents

Transaction Overview

Transaction Rationale

eServGlobal Post Transaction Profile and Strategy

Guidance Update

Capital Management Review
eServGlobal Investor Presentation | 2 | Proprietary and Confidential
Transaction Overview: Key Terms

eServGlobal has agreed to sell its USP platform (which accounted for 42% of eServGlobal revenue in
FY2009) to Oracle Corporation by way of an asset sale

The purchase price is up to USD$93.75 million (AUD$113.4 million; £65 million at current exchange
rates) which compares to a total capitalisation of eServGlobal on the 26th of May of AUD$88.6
million (£51.2 million)

It is a 100% cash offer

Approximately 22% of the Purchase Price (US$20.75 million; AUD$25.1 million; £14.4 million) will be
held in escrow of which 50% will be released after 12 months and the remaining 50% after 24
months. The escrow amount is in consideration of the warranties and indemnities provided to Oracle
under the APA. The release of funds from escrow is in no way dependent on the performance of the
assets sold to Oracle post completion
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Transaction Overview: Key Conditions

Shareholder Approval

Obtaining the consent of third parties (including customers) to the transfer of rights and
obligations under the APA

Execution of non-competition agreements by various employees

Execution and delivery of numerous ancillary documents including intellectual property
assignment, transitional services agreement, sub-contract agreement, intellectual property
agreement
eServGlobal Investor Presentation | 4 | Proprietary and Confidential
Transaction Overview: USP Assets

USP IP

ChargingMax

MessageMax

NumberMax

Social Relationship Management

uVOMS

PromoMax Express

25+ USP customers

The property leases for

Ipswich (UK)

Wellington (NZ)

Diegem (Brussels)

USP fixed assets (servers, laptops etc)

Approximately 200 employees
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FY09 Revenue
USP
42%
non - USP
58%
The Transaction Scope: Products
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Transaction Rationale: Why sell the USP assets to Oracle now?

Having built, implemented and developed a world leading pre-paid charging platform, the company
recognises that telecom operators are progressively looking for suppliers to provide ‘convergent
billing’ solutions (meaning both prepaid and post paid billing) in a single offer. Without a post paid
solution we can not independently provide convergent billing

We are dependent on post paid billing partners (e.g. Oracle) when selling to tier one Telecom
Operators

Oracle is a natural acquirer of this segment of our business. Our USP platform is built on Oracle
tools, database and runs on Oracle hardware

The Board and Management consider the Purchase Price to incorporate a sufficient premium to
reflect the strategic value of our world leading USP assets and business

The business retained by eServGlobal has exciting prospects and will further benefit from
managements complete attention

The Non-USP business is independent of the USP assets and the transaction will not diminish
eServGlobal's ability to deal with the Telecom Operators in relation to the retained products

By separating out the three distinct business units (USP, m-Money & VAS and HomeSend) we
believe investors will be able to better understand and value the business
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The New eServGlobal: Strong Value Proposition

Specialising


Investing


to the Next-Generation Technology
24 years experience
in payments, promotions
and Value Added Services
Delivering


in the Future of our Products
Transitioning


in m-Money and Value Added Services
60+ Customers in
45+ Countries
Software as a Service (SaaS) model and
License Alternatives
Accelerating

Time to Market with Agile Solutions
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One of the largest
implemented Mobile
Payments customer bases
globally
The New eServGlobal: eServGlobal assets going forward

60+ Customers and 300+ employees

The HomeSend Platform


The Mobile Money Platform


HomeSend: Global hubbing service offering cross border person-to-person transfers of Money,
Air Time and Roaming Recharge
PayMobile: Unified solution for mobile payment, m-wallet, m-Commerce and peer to peer mobile
money transfer
The Value Added Services Platform

PromoMax: Carrier grade solution for Telecom Operators to build targeted, personalised, diversified
and timely promotions and loyalty programs

FlexiContent: Rapid application development environment allowing operators to offer innovative
content and two way message-based services

Value Added Services Platform: Carrier grade messaging and value added services platform with
specific features for Mobinil’s environment

MSP: Carrier grade, open standard Messaging Services Platform

Mailis: Flexible, modular and scalable solution enabling service providers to deliver Voice Mail,
Unified Mail and Video Mail to both retail and business customers

UIP: eServGlobal’s highly scalable and multi-lingual IVR solution
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The New eServGlobal:
Specialising in Mobile Money and Value Added Services
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Mobile Money: Market Statistics

By 2012 1.7 billion people in emerging markets will
have a mobile phone but no access to banking
services.

By 2012, 360 million people without traditional
bank accounts will use mobile money.

By that year, the opportunity could generate
$5 billion annually in direct revenue, and an
additional $3 billion annually in indirect revenue.
McKinsey, Feb 2010

Mobile Money user ARPU is 40% higher than
non-user ARPU.
CGAP Brief, Dec 2009

Significant churn reductions – 6x according to one
operator.
Informa Mobile Money and Payments Report, 2009
eServGlobal Investor Presentation | 11 | Proprietary and Confidential

By 2015, 3 – 15 percent of the international money
transfers currently handled by various formal or
informal agent networks will be carried out using a
mobile handset, generating US$ 1.2 – 6.2 billion in
service revenues.
Berg Insight, April 2010
The New eServGlobal: Business Strategy

Build more predictable annuity revenue streams by providing SaaS alternatives, in addition to
the current licensing models

Consolidate functionality across platforms and provide a common user interface

Remain focused on developing, supporting and providing our customers the personalisation
they need, while accelerating their time to market with agile solutions built for fast
deployment, flexibility and adaptability

Continue to reinvigorate our indirect sales channels

Evolve headcount and locations to reflect the new requirements of the business and maintain
our competitive position

Continue to invest in the HomeSend platform
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FY10 Guidance Update

The proposed sale of the business impacts company performance and new guidance is to be issued

Transaction timing is likely to lead to the deferral of purchases at year end by key USP customers

Year end is traditionally where much of our license revenue is generated

FX has additionally negatively impacted revenue by AUD$12-14 million

The profit (based on current exchange rates and after potential purchase price adjustments and transaction
fees) arising from the transaction is in excess of AUD$103 million (£60.7 million)

As a result of the above factors the Board now believes that FY2010 revenue will be in the range of AUD$77
million to AUD$82 million (£43.4-£46.2 million) (FY2009: AUD$147.2 million, £85.1 million)

Overall FY2010 EBITDA (before non recurring restructuring and foreign exchange losses) will be in the range
of AUD$90 million to AUD$95 million (£52 - £54 million) (FY2009: AUD$2.4 million) (£1.4 million) having
regard to both FY2010 operating activities and the sale of the USP Business and assets
eServGlobal Investor Presentation | 13 | Proprietary and Confidential
FY11 Guidance Update

Post transaction, FY2011 will be a year of transition where we will focus on growing the
remaining non-USP businesses

Both the HomeSend platform and the Value-Added Services platform represent exciting
growth opportunities, albeit they are at varying stages of development and revenue
generating potential

Management expects to grow both revenue and earnings progressively over the medium to
long term

Board believes it can achieve revenue in the range of AUD$38 million to AUD$45 million
(£22-£26 million) and generate positive EBITDA (before non-recurring restructuring charges)
of up to AUD$5 million (£2.9 million)
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Capital Management Review

Following completion, the Board will conduct a capital management review which will consider the extent
to which the cash proceeds in relation to the transaction are excess to the Company’s requirements going
forward, having regard to:
the business plan associated with the remaining non-USP business over the medium term,
including capital investment, restructuring and working capital requirements associated with a
more focussed and slimmed-down business

the Company’s existing credit facilities

the Company’s current and possible obligations to Ocean with respect to the Asset Purchase
Agreement

To the extent the Board considers that a portion of the sale proceeds is in excess to the Company’s
requirements, it will also investigate the most efficient form of distribution to shareholders, which may in
turn require shareholder approval

No determination in this regard has been made by the Board at this time.

The Board expects to update shareholders in relation to its capital management review during the first half
of the 2011 financial year
eServGlobal Investor Presentation | 15 | Proprietary and Confidential
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