Nadcap SUBSCRIBER TUTORIAL
Jon Steffey
Program Manager
Informatics Solutions, Research and Development
21 October 2013
Nadcap SUBSCRIBER TUTORIAL
AGENDA

Nadcap Overview
•
Organizational Structure of Nadcap
•
Nadcap Process / eAuditNet
Nadcap SUBSCRIBER TUTORIAL
DEFINITIONS – PRI
•
PRI: The Performance Review Institute is a not-for-profit affiliate of
SAE whose mission is to: Provide global, unbiased,
independent manufacturing process and product assessments
and certification services to the mobility industry for the purpose
of adding value, reducing total cost and facilitating teaming
between primes & suppliers. PRI administers Nadcap.
Nadcap SUBSCRIBER TUTORIAL
DEFINITIONS – Nadcap
•
Nadcap: The leading worldwide co-operative program
of major companies designed to manage a cost effective
consensus approach to special processes and products
and provide continuous improvement within the aerospace
and automotive industries.
– Special Processes: are those processes where the
parameters are directly influenced by component
geometry and/or the results cannot be confirmed by
inspection, e.g., NDT, Plating, Heat Treating.
– Products: are the manufacturing output of the
combination of distinct materials, parts and/or processes
which forms a whole, e.g., Composites, Elastomer Seals,
Electronics.
Nadcap SUBSCRIBER TUTORIAL
DEFINITIONS – eAuditNet
•
eAuditNet: Audit software used to document audit results,
attachments, letters, notes, schedules audits,
supplier advisories, etc. with the ability to produce
reports based on multiple criteria.
Nadcap SUBSCRIBER TUTORIAL
HISTORY OF THE PERFORMANCE REVIEW INSTITUTE (PRI)
•
November 1985: Government/Industry Equal Partners Conference
recommends consensus solution to duplication of supplier quality
assurance systems
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July 1990: PRI incorporated as a Not-For-Profit Trade Association.
Launch Nadcap for Aerospace
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July 2000: Roll-out of Nadcap Europe
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November 2002: Full Launch of eAuditNet
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October 2003: Roll-out of Nadcap Asia
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April 2008: Roll-out of eQuaLearn
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May 2009: Full Launch of eAuditNet 2.0
Nadcap SUBSCRIBER TUTORIAL
KEY REFERENCES FOR NEW ATTENDEES
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Nadcap Subscriber Tutorial
•
Attendees Guide
– Antitrust (page 7)
– Nadcap Personal Code of Ethics and Conflict of Interest (page 7)
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PRI Website: www.pri-network.org
•
eAuditNet Guides: www.eAuditNet.com
Nadcap SUBSCRIBER TUTORIAL
SUGGESTIONS FOR NEW ATTENDEES
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Attend Task Group mini-orientation at the beginning of each
meeting
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Introduce yourself to the Task Group Chair and Staff Engineer
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Become active in your Task Group; your comments are very
important
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Provide your feedback from the meeting through the on-line survey
Nadcap SUBSCRIBER TUTORIAL
MEMBERSHIP RESPONSIBILITIES
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Subscriber members are required to attend Nadcap
meetings. If the member is unable to attend, an
alternate shall be designated.
Reply to surveys, questionnaires and ballots that are
circulated to members.
Carry through sponsorship and coordination of
individual projects as assigned.
Prepare checklists for auditing and continuing
surveillance.
Review resumes and interview auditors.
Review audit reports.
Comply with the Nadcap Personal Code of Ethics and Conflict of
Interest Policy as defined in AS7003.
Safeguard the confidentiality of information that you're exposed to
through the Nadcap program.
Nadcap SUBSCRIBER TUTORIAL
Nadcap MEMBERS
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309th Maintenance Wing-Hill
AFB
AgustaWestland
Alenia Aeronautica SpA
Avio Aero
BAE Systems – Military Air
Solutions (MAS)
BAE Systems
Ball Aerospace & Technology
Corporation
Beechcraft Corporation
The Boeing Company
Bombardier Inc.
COMAC
Defense Contract
Management Agency (DCMA)
EADS Corporation
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–
–
–
–
–
–
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Aerolia
Airbus
Airbus Military/ EADS CASA
Astrium
Cassidian
Eurocopter
Premium AEROTECH
Eaton Aerospace
Last updated 1 November 2013
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Embraer
GE Aviation
General Dynamics
General Services
Administration (GSA)
GKN Aerospace
GKN Aerospace Sweden AB
Heroux Devtek Inc. (Landing
Gear Division)
Honeywell Aerospace
Israel Aircraft Industries
Latecoere
Liebherr-Aerospace SAS
Lockheed Martin Corporation
MTU Aero Engines GmbH
Northrop Grumman
Corporation
Parker Aerospace Group
Raytheon Company
Rockwell Collins, Inc.
Rolls-Royce
SAFRAN Group
Sonaca
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Spirit AeroSystems
Textron Inc.
– Bell Helicopter
– Cessna Aircraft
Company
– Textron Systems
Thales
Triumph Group Inc.
United Technologies
Corporation
– Goodrich (UTAS)
– Hamilton Sundstrand
(UTAS)
– Pratt & Whitney
– Pratt & Whitney Canada
– Sikorsky Aircraft
© Performance Review Institute
60
50
1
1
TIMELINE OF PRIMES
South America
Asia
40
18
19
20
18
Europe
North America
20
20
21
16
30
12
5
20
3
3
2
10
1
0
6
6
7
1991
1992
1994
1995
14
10
10
1998
2000
32
33
2007
2008
30
31
30
31
2009
2010
2011
2012
26
3
2
5
30
17
19
21
1
1990
2001
2002
2003
2004
2005
2006
Nadcap SUBSCRIBER TUTORIAL
GOVERNMENT AGENCIES AND CONTRACTOR POSITIONS ON PRI
QUALIFICATION PROGRAMS
SUBSCRIBER
309th MAINTENANCE WING-HILL AFB
Hill AFB, UT
A
(CP, CT, HT, MTL, NMSE, NDT, WLD)
AGUSTAWESTLAND
Cascina Costa, Italy
R
(NDT)
AIR FORCE
WPAFB, OH
R
(Seals, SLT)
ALENIA AERONAUTICA SPA
Naples, Italy
U12
AVIO S.p.A
Italy
Name of Nadcap
Subscribing Prime
Contractor
AMERICAS
FOR PRI USE
BAE SYSTEMS MILITARY AIR SOLUTIONS (MAS)
UK
EUROPE
ASIA
R
(NDT)
R
(NDT)
R
(CP, COMP, HT, MTL, NDT, SE, WLD)
R
(CP, COMP, HT, MTL, NDT, SE, WLD)
R
(CP, COMP, HT, MTL, NDT, SE, WLD)
R
(CP, CT, HT, MTL, NDT, NMSE, WLD)
R
(CP, CT, HT, MTL, NDT, NMSE, WLD)
R
(CP, CT, HT, MTL, NDT, NMSE, WLD)
R
(COMP, CP, HT, MTL, NDT, NMSE,
WLD)
U15
BAE SYSTEMS
Nashua, NH
A
(CP,CT,WLD)
BALL AEROSPACE & TECHNOLOGY
CORPORATION
Boulder, CO
A
(CP,ETG,WLD)
THE BOEING COMPANY
(Commercial Airplanes, Intergrated Defense Systems)
U11
R
(COMP,CP,HT,MTL-Ind.Test labs only,
NDT, NMSE-SE only,WLD)
R
(COMP,CP,HT,MTL-Ind.Test labs only,
NDT, NMSE-SE only,WLD)
R
(COMP,CP,HT,MTL-Ind.Test labs only,
NDT, NMSE-SE only,WLD)
BOMBARDIER, INC.
Dorval, Canada
U13
R
(COMP, CP, CT, HT, MTL, NDT, NMSE, WLD)
R
(COMP, CP, CT, HT, MTL, NDT, NMSE,
WLD)
R
(COMP, CP, CT, HT, MTL, NDT, NMSE,
WLD)
R
(COMP, CP, ETG, HT, MTL, NDT,
NMM, SE, WLD)
R
(COMP, CP, ETG, HT, MTL, NDT, NMM,
SE, WLD)
Defense Contact Management Agency (DCMA)
(DOD) Alexandrta, VA
Airbus
M
(ALL, COMP, ETG, FLU, SEAL, SLT)
U8
R
(COMP, CP, ETG, HT, MTL, NDT, NMM, SE, WLD)
KEY: R = Accreditation Required by Prime Letter sent to Suppliers; M = Nadcap Member; A = Accepts Nadcap Accreditation
Note: Not all Subscribers included above; visit eAuditNet for full list. Programs listed as of July 2011.
Special Process and
Product mandates to
the supplier base in
that region
Nadcap SUBSCRIBER TUTORIAL
INDUSTRY-MANAGED ACTIVE CUSTOMER AUDITS
Nadcap SUBSCRIBER TUTORIAL
STATUS REPORT – SUPPLIER AUDITS
AQS
Conv Machining
Composites
CP
CT
ETG
Fluids
HT
MTL
NDT
NM
NMMM
NMMT
SE
Seals
Sealants
WLD
NUCAP
New Industries
Preassessments
Total
2013 Actual through 30 Sep 2013
Plan
2013
228
85
171
937
131
115
21
916
225
1084
219
16
27
153
7
17
437
234
70
45
5,138
Actual
2013
174
63
120
703
101
78
18
650
178
756
146
11
26
116
4
13
359
161
37
38
3,752
Actual
2012
239
61
153
952
126
84
26
877
193
1009
224
8
25
140
12
15
436
256
29
54
4,919
Actual
2011
229
40
153
893
124
76
26
833
209
1011
228
2
24
156
10
12
456
224
Actual
2010
239
10
131
857
113
66
32
786
178
973
178
Actual
2009
236
20
129
8
17
411
71
10
153
12
12
446
181
87
4,791
187
4,406
41
4,389
135
847
124
42
25
741
185
1000
196
Nadcap SUBSCRIBER TUTORIAL
STATUS OF AUDITS/AUDITORS (FULL TIME EQUIVALENT)
Audits
Auditors
120
98
96
0
Americas
Europe
Asia
29.7
28.4
51.6
35.5
10.1
55.8
89
8.7
55.4
6.8
49.3
45.7
46.3
20
7.2
7.2
31.1
4.5
80
28.2
17.1
37
0
66
2.7
75
6
40
31
1466
66
1
18.2
60
18.5
62
0.7
2437
42.6
2852
80
44.6
3295
88
27.2
84
4.6
43.3
100
30.6
3678
3870 4015
4791 4919
49.3
4389 4406
STATUS OF AUDITS/AUDITORS (FULL TIME EQUIVALENT)
Audits
Auditors
98
88
84
75
62
66
80
66
37
Last updated 1 November 2013
© Performance Review Institute
Nadcap SUBSCRIBER TUTORIAL
NADCAP PROGRAMS
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Special Processes
– Nondestructive Testing (NDT)
– Materials Testing (MTL)
– Heat Treating (HT)
– Coatings (CT)
– Chemical Processing (CP)
– Welding (WLD)
– Nonconventional Machining & Surface Enhancement (NMSE)
– Non Metallic Materials Testing (NMM)
– Conventional Machining as a Special Process (CMSP)
– Measurement and Inspection (MI)
Systems & Products
– Aerospace Quality Systems (AQS): AC7004
– Fluid Distribution Standards (FLU)
– Elastomer Seals (SEALS)
– Sealants (SLT)
– Composites (COMP)
– Electronics (ETG)
Nadcap SUBSCRIBER TUTORIAL
AGENDA
•
Nadcap Overview

Organizational Structure
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Nadcap Process / eAuditNet
Nadcap SUBSCRIBER TUTORIAL
PRI/Nadcap ORGANIZATIONAL STRUCTURE
Policy
Executive Leaders
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Legal entity
Fiduciary responsibility
Set policy
Provide the vision
Board of Directors
Nadcap SUBSCRIBER TUTORIAL
BOARD OF DIRECTORS
 Stan Adachi
 Director, BDS Supplier Quality
 Boeing
 Richard Amato
 Manager, Manufacturing Engineering
 GE Aviation
 Etienne Galan
 Vice President Quality
 Snecma
 Michael Hayward
 Sector Director Product Quality, Aerospace Systems
 Northrop Grumman Corp.
 Mario Langlois (Chairperson)
 Aerospace Quality Director
 Bombardier
 Tony Maguire
 Head of Quality, Hawk Aircraft Programmes
 BAE Systems
 Ron Meester
 Vice President, Global Quality
 Honeywell Aerospace
 Anna (Graham) Morast
 Director, Group quality
 Pratt & Whitney, UTC
 Andy Page
 Global Supplier Development Executive
 Rolls-Royce plc
 David L. Schutt
 Chief Executive Officer
 SAE International
 Junji Tsuji
 General Manager of Manufacturing Technology Group
 Ishikawajima-Harima Heavy Industries Co.
 Li Wei
 General Director, Quality and Safety Department
 Aviation Industry Corporation of China
 Jianqiang Xu
 Deputy General Manager, Science, Technology, and Quality
C919 Program Chief Quality Officer
 COMAC
BOARD OF DIRECTORS
 Stan Adachi
 Director, BDS Supplier Quality
 Boeing
 Richard Amato
 Manager, Manufacturing Engineering
 GE Aviation
 Etienne Galan
 Vice President Quality
 Snecma
 Michael Hayward
 Sector Director Product Quality, Aerospace Systems
 Northrop Grumman Corp.
 Mario Langlois (Chairperson)
 Aerospace Quality Director
 Bombardier
 Tony Maguire
 Head of Quality, Hawk Aircraft Programmes
 BAE Systems
 Ron Meester
 Anna (Graham) Morast
 Director, Group quality
 Pratt & Whitney, UTC
 Andy Page
 Global Supplier Development Executive
 Rolls-Royce plc
 David L. Schutt
 Chief Executive Officer
 SAE International
 Junji Tsuji
 General Manager of Manufacturing Technology Group
 Ishikawajima-Harima Heavy Industries Co.
 Li Wei
 General Director, Quality and Safety Department
 Aviation Industry Corporation of China
 Jianqiang Xu
 Deputy General Manager, Science, Technology, and Quality
C919 Program Chief Quality Officer
 COMAC
 Vice President, Global Quality
 Honeywell Aerospace
Last updated 1 November 2013
© Performance Review Institute
Nadcap SUBSCRIBER TUTORIAL
PRI/Nadcap Organizational Structure
Policy
Board of Directors
Tactical
Nadcap Management
Council (NMC)
Senior quality leaders & managers
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•
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Oversee operation of Nadcap
Establish & implement policy & procedures
Task group coordination & development
Identify, develop and deploy improvement
Nadcap SUBSCRIBER TUTORIAL
CURRENT Nadcap MANAGEMENT COUNCIL (NMC)
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David Bale
Pratt & Whitney Canada
Dietmar Becher
Liebherr Aerospace
Michael Bess
DCMA
Pascal Blondet, Chairperson
Airbus
Richard Blyth
Rolls-Royce
Robert Bodemuller
Ball Aerospace & Technology Corp.
Katie Bradley
Lockheed Martin
Christopher Brust
DCMA
Christian Buck
SAFRAN
Robert Cashman
Parker Aerospace Group
David Cianfrini
BAE Systems, Electronic Systems
Jim Diamond
309 Maintenance Wing – Hill AFB
Harold Finch
Spirit Aerosystems
John Haddock
BAE Systems – MAS
Tim Hayes
General Dynamics
Scott Iby
Hamilton Sundstrand
Scott Klavon, Secretary (Non-Voting)
PRI
Robert Koukol
Honeywell Aerospace
Ralph Kropp
MTU Aero Engines GmbH
Peter Krutoholow
Sikorsky
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Serge Labbe
Heroux Devtek
Daniel Lecuru
Eurocopter
Eric LeFort
Sonaca
Howard Jeff Lott
The Boeing Company
Frank Mariot
Triumph Group
Steve McGinn
Honeywell
Robin McGuckin
Bombardier Aerospace
Michael Murray
Beechcraft Corporation
Colby Nicks
Bell Helicopter Textron
Ana Ottani dos Santos
Embraer
Rick Peterson
Rockwell Collins, Inc.
Alberto Portal
EADS – CASA
Fabrizio Quadrini
AgustaWestland
Mark Rechtsteiner
GE Aviation
Per Rehndell
GKN Aerospace Sweden AB
Brad Richwine
Raytheon Company
Davide Salerno
Alenia Aeronautica SpA
Victor Schonberger
IAI
Lisa Shaw
Eaton Aerospace
Henry Sikorski
Pratt & Whitney
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Asa Snitchler
Beechcraft Corporation
David Soong
Pratt & Whitney
Kevin Ward, Vice Chairperson
Goodrich (UTAS)
Kirk Whalen
Heroux Devtek
George Winchester
Northrop Grumman
Corwyn Berger
EXOVA, Inc.
Michael Brandt
Alcoa
Mark Brown
Kaman Aerospace Group
Tim Crowe
Dearborn Precision
Robert Custer
AAA Plating & Inspection
Suzanna DeMoss
Advanced Chemistry & Technology
Eric Jacklin
FM Callahan & Son
David Jones
Nex-Tech Processing.
David Michaud
Fountain Plating Company
Michael Schleckman
Voss Industries, Inc.
Vitorio Stana
Avcorp Industries Inc
Vern Talmadge
Howmet Thermatech Coatings
CURRENT Nadcap MANAGEMENT COUNCIL (NMC)
David Bale Pratt & Whitney Canada
Peter Krutoholow Sikorsky
Asa Snitchler Beechcraft Corporation
Dietmar Becher Liebherr Aerospace
Serge Labbe Heroux Devtek
David Soong Pratt & Whitney
Michael Bess DCMA
Daniel Lecuru Eurocopter
Kevin Ward, Vice Chairperson Goodrich
Pascal Blondet, Chairperson Airbus
Eric LeFort Sonaca
(UTAS)
Richard Blyth Rolls-Royce
Howard Jeff Lott The Boeing Company
Kirk Whalen Heroux Devtek
Robert Bodemuller Ball Aerospace &
Frank Mariot Triumph Group
George Winchester Northrop Grumman
Technology Corp.
Steve McGinn Honeywell
Katie Bradley Lockheed Martin
Robin McGuckin Bombardier Aerospace
Corwyn Berger EXOVA, Inc.
Christopher Brust DCMA
Michael Murray Beechcraft Corporation
Michael Brandt Alcoa
Christian Buck SAFRAN
Colby Nicks Bell Helicopter Textron
Mark Brown Kaman Aerospace Group
Robert Cashman Parker Aerospace Group
Ana Ottani dos Santos Embraer
Tim Crowe Dearborn Precision
David Cianfrini BAE Systems, Electronic
Rick Peterson Rockwell Collins, Inc.
Robert Custer AAA Plating & Inspection
Systems
Alberto Portal EADS – CASA
Suzanna DeMoss Advanced Chemistry &
Jim Diamond 309 Maintenance Wing – Hill AFB
Fabrizio Quadrini AgustaWestland
Technology
Harold Finch Spirit Aerosystems
Mark Rechtsteiner GE Aviation
Eric Jacklin FM Callahan & Son
John Haddock BAE Systems – MAS
Per Rehndell GKN Aerospace Sweden AB
David Jones Nex-Tech Processing.
Tim Hayes General Dynamics
Brad Richwine Raytheon Company
David Michaud Fountain Plating Company
Scott Iby Hamilton Sundstrand
Davide Salerno Alenia Aeronautica SpA
Michael Schleckman Voss Industries, Inc.
Scott Klavon, Secretary (Non-Voting) PRI
Victor Schonberger IAI
Vitorio Stana Avcorp Industries Inc
Robert Koukol Honeywell Aerospace
Lisa Shaw Eaton Aerospace
Vern Talmadge Howmet Thermatech Coatings
Ralph Kropp MTU Aero Engines GmbH
Henry Sikorski Pratt & Whitney
Last updated 1 November 2013
© Performance Review Institute
Nadcap SUBSCRIBER TUTORIAL
PRI/Nadcap ORGANIZATIONAL STRUCTURE
Policy
Board of Directors
Tactical
Nadcap Management
Council (NMC)
Technical
Technical Experts
•
•
•
Determine requirements
Develop documents
Accept corrective action
•
Final decision on
accreditation
Task Groups
Special Processes
Nondestructive Testing,
Materials Testing,
Heat Treating, Coatings,
Chemical Processing,
Welding, NMSE, Non Metallic Materials
Testing , Conventional Machining, MNI
Systems & Products
Electronics,
Sealants, Elastomer Seals,
AQS (AC7004),
Fluid Distribution Systems &
Composites
Administrative
Staff
Supplier Support
Committee (SSC)
Nadcap SUBSCRIBER TUTORIAL
AGENDA
•
Nadcap Overview
•
Organizational Structure of Nadcap

Nadcap Process / eAuditNet
Nadcap SUBSCRIBER TUTORIAL
Nadcap PROCEDURE HIERARCHY
AS7003
Quality policy describing
the quality system of the
organization.
QUALITY MANUAL
NOP (Nadcap
Operating
Procedure)
Scope and general
operating procedures for
each specific Nadcap
commodity program.
Specific procedures by which
Nadcap operates.
NTGOP (Nadcap
Task Group Operating
Procedure)
NIP (Nadcap Internal
Procedure)
Roles and responsibilities
for Nadcap Auditors, and
clarifications to facilitate and
standardize the audit
process.
Aerospace Standard which
documents the requirements for
implementing Nadcap industry
consensus-based accreditation
programs.
Auditor Handbook
Specific procedures by which
PRI / Nadcap Staff operates.
Nadcap SUBSCRIBER TUTORIAL
KEY PROCEDURES (Located on eAuditNet, under Nadcap Procedures)
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NOP-001: Nadcap Operating Procedure
•
NOP-006: Supplier Advisory Process
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NOP-008: Supplier Merit Program
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NOP-011: Audit Failure Process
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NTGOP-001: Nadcap Task Group Operating Procedure
Nadcap SUBSCRIBER TUTORIAL
THE Nadcap AUDIT PROCESS
Subscriber Action
Supplier Action
Accreditation
Mandated by
Nadcap Prime
Subscriber
Supplier Requests
Audit
PRI Action
Audit Scheduled
& Auditor Assigned
Audit Performed
– Auditor Submits
Report
Re-accreditation Process
Supplier
Review
Certificate Issued
to Supplier
Task Group
Review
PRI Technical
Staff Review
Nadcap SUBSCRIBER TUTORIAL
AUDIT PROCESS
•
PRI/Supplier Schedules the Audit using eAuditNet.com
– Nadcap Checklists and Preparation Instructions available
– Encouraged to review the Nadcap Customer Support Initiative
(NCSI) presentation on eAuditNet
– Perform self-audit
•
Auditor Conducts the Audit using the applicable Nadcap checklists
(located on eAuditNet)
– Daily briefing & a final close out meeting at the end of the audit
•
Auditor Prepares Cover Letter and attaches to audit report (uploaded
into eAuditNet)
•
Supplier has 21 calendar days to initially respond to any findings (7
calendar days for subsequent responses)
Nadcap SUBSCRIBER TUTORIAL
EVERY STEP IS MANAGED BY INDUSTRY
AUDIT
CHECKLIST
AUDITOR
QUALIFICATION
& SELECTION
PROCESS
EVALUTION/
IMPROVEMENT
INDUSTRY
EXPERTS
MANAGE ALL
KEY STEPS
CORRECTIVE
ACTIONS AS
REQUIRED
AUDIT
CONDUCTED
AUDIT
RESULTS
Nadcap SUBSCRIBER TUTORIAL
Nadcap – INDUSTRY WORKING TOGETHER
Task Groups
(Primes)
Nadcap Staff
Suppliers
Establish Audit Criteria
Audit Criteria (AC):
Document containing checklists or other surveillance tools to be utilized
in the course of determining compliance to established industry
standards and prime requirements.
Nadcap SUBSCRIBER TUTORIAL
RELATIONSHIP BETWEEN AUDIT CRITERIA (AC), AUDIT HANDBOOK AND
PRIME REQUIREMENTS
AC7XXX
Audit Criteria
Job Audits
Industry
Standards
+
Prime
Requirements
Audit
Handbook
Nadcap SUBSCRIBER TUTORIAL
INDUSTRY MANAGED PROGRAM
AUDIT
CHECKLIST
AUDITOR
QUALIFICATION
& SELECTION
PROCESS
EVALUTION/
IMPROVEMENT
INDUSTRY
EXPERTS
MANAGE ALL
KEY STEPS
CORRECTIVE
ACTIONS AS
REQUIRED
AUDIT
CONDUCTED
AUDIT
RESULTS
Nadcap SUBSCRIBER TUTORIAL
AUDIT SELECTION/INTERVIEW/PERFORMANCE
•
Core and Technical Requirements are Established by Task Group
•
Potential candidates complete a pre-screening questionnaire on
eAuditStaff.com
•
Interviewed by Task Group
•
Testing/Certification (Optional)
•
Training Audits
•
Review of Training with Report from Lead Auditor
•
Approval by Task Group
•
Continual Monitoring through Audit Reviews
•
Annual PRI/Nadcap Training
Nadcap SUBSCRIBER TUTORIAL
AUDITORS CRITICAL TO Nadcap
•
Highly skilled technical background with average of 30 years
experience in the Special process audited
•
Unlike ISO or EN 9000 based audits, Nadcap auditors do not make
the final decision
•
Nadcap auditor goal is to evaluate and report the technical
competency and compliance of the supplier
Nadcap SUBSCRIBER TUTORIAL
SAMPLE OF CURRENT AUDITORS & EXPERIENCE
Process
Experience Summary
Aerospace Quality Systems (AQS)
60% ISO Lead Assessors; Average 30 Years Experience
Chemical Processing (CP)
70% Have B.S Degree; 22 % Have MS Degree; 11% Have PHD; Average 35 Years
Experience
Coatings (CT)
100% Have B.S Degree; 20% Have MS. Degree; 20% Have PHD; Average 30 Years
Experience
Composites (COMP)
100% Have B.S. Engineering; 100% Have MS Engineering; Average 15 Years
Experience
Elastomer Seals (SEAL)
50% B.S. Engineering; 30 Years Experience
Fluid Distribution Systems (FLU)
100% Have B.S. Engineering; Average 35 Years Experience
Heat Treating (HT)
80% Have B.S in Metallurgy/Material Science; 30% Have M.S. in Metallurgy/Material
Science; Average 33 Years Experience; Certified Quality Engineer/Auditor
Materials Testing Laboratories
(MTL)
90% Have B.S Degrees; 50% Have MS Degrees; 20% Have PHD; Certified Quality
Engineer/Auditor; Average 35 Years Experience
Nonconventional Machining
(NMMT)
80% Have B.S. Engineering; 40% Have MS Engineering; 20% Have PHD Engineering;
Average 32 Years Experience
Nondestructive Testing (NDT)
100% are Level III’s for Four (4) Methods; 44% Have Bachelors of Science Degrees;
Average 30 years of Experience
Sealants (SLT)
50% Have PHD; Average 30 Years Experience
Surface Enhancement (SE)
80% Have B.S. Engineering; 40% Have MS Engineering; 20% Have PHD Engineering;
Average 32 Years Experience
Welding (WLD)
60% Have B.S Degree; 30% Have MS Degree; Average 34 Years Experience
Nadcap SUBSCRIBER TUTORIAL
INDUSTRY MANAGED PROGRAM
AUDIT
CHECKLIST
AUDITOR
QUALIFICATION
& SELECTION
PROCESS
EVALUTION/
IMPROVEMENT
INDUSTRY
EXPERTS
MANAGE ALL
KEY STEPS
CORRECTIVE
ACTIONS AS
REQUIRED
AUDIT
CONDUCTED
AUDIT
RESULTS
Nadcap SUBSCRIBER TUTORIAL
Nadcap AUDIT CONTENT
1. Quality Systems
2. Special Process and Product Specific Requirements
3. Compliance/Job Audits
NDT: 3 Witnessed Compliance Jobs per Method and 3 “Paperwork” Completed
Compliance Jobs per Method
Heat Treating: 2 Long Jobs-8 Short Jobs
Materials Lab: Witnessing of All Test Methods
Chemical Processing: Minimum of 4 Job Audits
Coatings: 2-11 Job Audits (Based on Scope)
Welding: 2 Job Audits per Method
Nonconventional Machining: 2-10 Job Audits
Surface Enhancement: 2-6 Job Audits
Composites: 15-30 Job Audits (Based on Manufacturing Flow)
Electronics: Complete 1 Job Audit
Conventional Machining: 2-14 Job Audits (Based on Scope)
Nadcap SUBSCRIBER TUTORIAL
GENERAL FOCUS AUDIT
Calibration:
Does the supplier define the process employed for the
calibration of inspection, measuring and test equipment
type, unique identification, location, frequency of checks,
check method, acceptance criteria and the action to be
taken when results are unsatisfactory?
Chemical Processing
Heat Treating
NDT
Nadcap SUBSCRIBER TUTORIAL
TECHNICAL (Nadcap) FOCUS AUDIT
Calibration:
Is measuring and test
equipment used to
control or monitor the
control of a process
(within parameters)
maintained in a
calibration system
compliant with
ISO 10012-1?
(I.e. temperature
gages, conductivity
meters, voltmeters,
rectifiers)
Chemical Processing
Are furnaces used for
heat treating Aluminum
parts surveyed at the
required tolerance and
temperature range?
Are the FPI dryer
ovens calibrated
every three months
at multiple points
across the usable
range?
Heat Treating
NDT
Nadcap SUBSCRIBER TUTORIAL
INDUSTRY MANAGED PROGRAM
AUDIT
CHECKLIST
AUDITOR
QUALIFICATION
& SELECTION
PROCESS
EVALUTION/
IMPROVEMENT
INDUSTRY
EXPERTS
MANAGE ALL
KEY STEPS
CORRECTIVE
ACTIONS AS
REQUIRED
AUDIT
CONDUCTED
AUDIT
RESULTS
Nadcap SUBSCRIBER TUTORIAL
NCR CLASSIFICATIONS
1. Major Nonconformance:
 The absence of, or systemic breakdown of, the Process Control
and/or Quality Management system.
 Any non-conformance where the effect impacts or has the
potential to impact the integrity of the product.
2. Minor Nonconformance:
 A non-systemic lapse in conformance to the Process Control
and/or Quality Management system.
Nadcap SUBSCRIBER TUTORIAL
AUDIT REVIEW
PRI Staff Review:
• Staff Reviews Package for Completeness
• Review Audit Report
– Clarification Changes (electronically) - Contact Auditors for
Clarification
– Review Supplier Corrective Action
– Close-Out or request additional information via Forums
• Audit Report Package is submitted via eAuditNet for Task Group Review
Nadcap SUBSCRIBER TUTORIAL
AUDIT REVIEW
Task Group Review:
• Task Group decides Procedure for Review
– Sub-group review, entire Task Group Review
• Task Group Reviews for Correctness
– Technical Comments, Supplier Responses, Technical
Completeness, Auditor Summary Letter, Identify Additional
Findings
• Completes Review of Each NCR and dispositions (NCR Status)
• Discuss Results with Task Group within Forums
• Task Group Votes on Accreditation via On-Line Balloting
Nadcap SUBSCRIBER TUTORIAL
Nadcap – INDUSTRY WORKING TOGETHER
Task Groups
(Primes)
Define Auditor
Requirements
Nadcap Staff
Suppliers
Interview &
Recommend
Auditor
Contract Auditor
Plan/Schedule
Audits
Establish Audit
Criteria
Perform
Audit
Supplier
Requests
Findings
Submit C/A
Package
Review C/A
Package
Review &
Accept C/A
Accredit
Supplier
Nadcap SUBSCRIBER TUTORIAL
eAUDITNET FOR SUBSCRIBERS – www.eAuditNet.com
•
•
•
Subscribers can use eAuditNet to:
– Use ‘Subscriber QML’ to specifically search for your company’s suppliers
– Lookup audit details for a supplier including checklist details, nonconformance
(NCR) details, and Supplier and Task Group NCR responses
– Lookup the current audit status of a supplier
– Download or print hard copy checklist(s)
– View new or existing Supplier Advisories
– View all Nadcap Procedures (NIPs, NOPs, NTGOPs)
eAuditNet Company Administrator, you can use eAuditNet to:
– Create new eAuditNet users for your company
– Edit current eAuditNet users for your company
– Accept or reject eAuditNet users that select your company during registration
– Set-up company Users to receive weekly e-mails regarding your QML supplier
audits that were submitted (Email Subscription Application)
If you are a Task Group Member, you can use eAuditNet to:
– View and discuss supplier audit NCRs
– Ballot on supplier audit and merit recommendations
An eAuditNet Subscriber’s Audit Review Guide and eAuditNet Company
Administrator’s Guide can be downloaded from eAuditNet using
Public Documents.
Nadcap SUBSCRIBER TUTORIAL
INDUSTRY MANAGED PROGRAM
AUDIT
CHECKLIST
AUDITOR
QUALIFICATION
& SELECTION
PROCESS
EVALUTION/
IMPROVEMENT
INDUSTRY
EXPERTS
MANAGE ALL
KEY STEPS
CORRECTIVE
ACTIONS AS
REQUIRED
AUDIT
CONDUCTED
AUDIT
RESULTS
Nadcap SUBSCRIBER TUTORIAL
TOP 10 PARAGRAPHS SINCE RELEASE OF COMP AC7118 REV A232
AUDITS
18.8%
14.5%
7.2%
.2
7.6%
7.
5
7.7%
11
.3
6.
3
.2
8.3%
.1
14
ab.
2.
10
&
.1
1
,g.
2
8.3%
12
ab.
2.
13
.1
0
8.7%
f.2
5.
1.
11
9.0%
12
ab
.1
6.
3
12
ag.2
.1
9.9%
.2
20%
18%
16%
14%
12%
10%
8%
6%
4%
2%
0%
11
.3
Hundreds
(Jan 1, 2007 through Feb 9, 2009)
Nadcap SUBSCRIBER TUTORIAL
NDT TOP PARAGRAPH REFERENCES AC7114 (SAMPLE – 2010)
470
235
209
185
170
140 137
115 108
80 78 70 70 70 70
65 64 63 61 59 57 55 55 53 53
4.
1.
1
8.
1.
3
8.
1.
2
4.
4.
1
4.
4.
2
5.
1.
3
4.
4.
3
4.
2.
2
8.
2.
2
8.
1.
5. 1
3.
22
5.
1.
5. 8
3.
1
5. 4
3.
1
5. 6
3.
19
4.
3.
5. 3
3.
1
5. 7
3.
15
5.
2.
2
4.
3.
2
5.
3.
5. 7
2.
13
5.
4.
6
5.
6.
6
7.
2.
6
500
450
400
350
300
250
200
150
100
50
0
Nadcap SUBSCRIBER TUTORIAL
QUALITY IMPROVEMENTS FOR SUPPLIERS (SSC 2009 SURVEY RESULTS)
An increasing percentage of Nadcap accredited companies report quality
improvement in the area(s) related to their Nadcap accreditation(s).
Nadcap SUBSCRIBER TUTORIAL
Supplement with PRI
Responsible for the ‘process’
• Industry Standards
• Procedures
• Oversight
• Core Values
User/Primes
“LIABILITY”
Does not shift
Supplier
Conformity
Central Information
Network
“eAuditNet”
Early Warnings
Nadcap-Wide
Agreements:
• Auditors
• Suppliers
• Users
Reduce Risk
Reduce Escapes
Supplier Responsiveness
Consistency in Training
PRI/Nadcap
Nadcap SUBSCRIBER TUTORIAL
NEXT Nadcap MEETING
24-28 February 2014
London, UK
On-line registration available at
www.pri-network.org
Reservation information will be posted on the
PRI website (www.pri-network.org) when available.
Nadcap SUBSCRIBER TUTORIAL
QUESTIONS
QUESTION TIME
?