WeFulFillIT.com offers UPS SurePostSM
Your Economy Solution
Logistics Makes You More Competitive
UPS solutions give you a flexible supply chain
to maximize profit and satisfaction with every
transaction.
Your merchandising
and retail experience
• Use the right service to meet your
customers’ needs
• Use visibility to improve efficiency
• Provide a consistent delivery experience
to your customers
• Expand your reach to more potential
customers
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PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY
PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS.
Great customer
service/customer
experience
Our logistics expertise
Logistics Gives You Speed and
Flexibility
• Our breadth of domestic residential delivery services
is expanding with the addition of a new service level:
─ UPS Next Day Air®
─ UPS 2nd Day Air®
─ UPS 3 Day Select®
─ UPS Ground® Commercial
─ UPS Ground® Residential
─ UPS SurePostSM
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PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY
PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS.
Logistics Delivers the Right
Customer Experience
• Smart shipping strategies enable you to win new
customers while maintaining profit margins
• Even smarter shipping strategies also deliver the right
customer experience
• UPS provides you with the flexibility to make strategic
decisions to manage customer experience based on
factors such as:
─ High value orders vs. low value orders
─ Preferred customers vs. occasional shoppers
─ Shipping promotions vs. routine shipping
─ Rural shipments vs. urban shipments
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PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY
PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS.
Consider your
customer
experience
strategy when
selecting the
appropriate
service level.
UPS SurePostSM Delivers Reliability
• Why choose UPS for your economy ground residential
service?
─ UPS offers the most reliable and consistent economy
ground residential service available
─ UPS provides you with cost savings when service
features and time-in-transit are not critical
• UPS offers a best-in-class solution
─ Single UPS network provides consistency and reliability
that allows you to estimate delivery times to communicate
to your customers
─ Consistent delivery times provide a better customer
experience
─ Full tracking visibility reduces customer service calls
─ Carbon offset option means a greener shipment
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PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY
PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS.
While UPS
SurePostSM is not
a guaranteed
service, an
estimated delivery
date will be
provided.
UPS SurePostSM Features of Service
Features
UPS SurePostSM
Delivery
USPS® (100 percent), UPS® small package network will be utilized
Delivery Days
Monday – Saturday
Origin: U.S. 48 to
U.S. 50 states, P.O. Box, military APO/FPO destinations, PR and all
U.S. territories
Transit Time
Two to seven days
Tracking
Full visibility from ups.com® with USPS exception and delivery scans
available by end of day
Manifesting
Package level detail provided through UPS WorldShip®, UPSLink
Vendor, Host Vendor or Host Systems
Package Weight
Ideal for packages less than 10 pounds
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PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY
PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS.
UPS SurePostSM Features of Service
Features
UPS SurePostSM
Mail Classes
Parcel Select Lightweight/Standard Mail Parcel, Parcel Select®,
Bound Printed Matter (BPM), Media Mail®
Value-Added Services
Not available
Pricing
Contract service
Billing
Conveniently shown on UPS small package invoice. Prepaid
only (third party and consignee billing not available)
UPS Service Guarantee
Not available
Limitation of Liability
Maximum of $100 up to the point of transfer to the USPS
Offset Option
UPS carbon neutral provides customers a way to offset the
climate impact of their shipment
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PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY
PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS.
UPS Residential Ground Service Comparison
Available
Features
Which UPS residential ground service is right for
my business?
Delivery
Delivery by UPS® driver
Delivery by USPS® carrier
Multiple delivery attempts
Day-definite delivery (typically in one to five business days)
UPS Service Guarantee
Package
Type
Best suited for all package types
Service
Area/
Geographic
Coverage
Service leverages single-carrier network
Suited for small and lightweight packages
Domestic coverage to U.S. 48 plus AK, HI and PR
Delivery to P.O. Boxes and military APO/FPO destinations
Delivery to all U.S. territories
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PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY
PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS.
UPS
Ground®
UPS
SurePostSM
UPS Residential Ground Service Comparison
Available
Features
Which UPS residential ground service is right for my
business?
Tracking:
Immediate update of package status and tracking information
Full Shipment
Visibility from Pickup
to Delivery with
Exception Status
UPS
Ground®
UPS
SurePostSM
Delivery location identified (front door, side door, garage)
Signature Tracking®
USPS® delivery and exception scans available
Proof of Delivery (P.O.D.)
Billing
Prepaid (Bill Shipper)
Freight Collect (Bill Consignee)
Third Party (Bill Third Party)
Value-Added
Service Options
(*additional fees
apply)
C.O.D (Collect-On-Delivery) is available up to $50,000 per shipment*
Delivery Confirmation Signature services available*
Declared Value - automatic protection up to $100 included1
Declared Value – may declare an additional value up to $50,000*
1 For
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UPS SurePost, UPS’s liability is limited to a maximum of $100 for loss or damage, up to the point of transfer to the USPS.
PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY
PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS.
UPS Residential Ground Service Comparison
Available
Features
Which UPS residential ground service is right
for my business?
Value-Added
Service
Options
HazMat and Other Regulated Materials (ORM) service
available*
(*additional fees apply)
UPS Delivery Intercept® options available*
Delivery Change Request options available*
Shipper release available (extra instruction required for
UPS SurePost)
Receivers can manage deliveries with UPS My ChoiceSM
Address Correction service available*
Returns Services available*
Undeliverable packages returned via UPS Ground service
UPS carbon neutral available*
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PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY
PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS.
UPS
Ground®
UPS
SurePostSM
UPS Residential Ground Service Comparison
Available
Features
USPS®
Endorsements
(*additional fees apply)
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Which UPS residential ground service is
right for my business?
USPS Ancillary Service Endorsements (instructions for
undeliverable returns) available with treatment of mail
that is undeliverable as addressed including:
• Address Service Requested*
• Return Service Requested*
• Change Service Requested*
• Forwarding Service Requested*
• Carrier Leave If No Response (no additional fee)
PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY
PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS.
UPS
Ground®
N/A
UPS
SurePostSM
UPS SurePostSM Network Ensures Consistency
and Reliability
Pickup of UPS
SurePostSM
packages with all
other packages
during regular
pick-up stop
Processing of UPS
SurePostSM packages
within the normal
ground service
network to the UPS
operation closest to
the final receiver
Preload,
containerize and
sub-classify as
necessary
UPS Hub
UPS delivers (transfers)
UPS SurePostSM
packages to the local
USPS® DDU closest to
receiver’s place of
residence
UPS Center
Local Post
Office (DDU)
UPS Center
USPS delivers
packages to the
receiver’s address
Ground time-in-transit plus one to two days*
Retailer
Receiver
• Approximately 98 percent of the packages inducted at the Destination Delivery Unit (DDU)
are delivered to the receiver within one business day following the transfer to the USPS
*Note: Transit times are longer to destinations outside of the US48
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PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY
PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS.
UPS SurePostSM Outperforms the Competition
• Shipping and tracking conveniently integrated:
─ Prepare UPS SurePostSM and other UPS shipments with UPS WorldShip® at the same time, plus
track with any UPS tracking tool, thereby ensuring smoother and easier operations and shipping
procedures*
• Daily pickup:
─ UPS picks up your UPS SurePostSM shipments at the same time as your other daily volume,
helping to minimize interruptions in the shipping department
• No “staging”:
─ UPS doesn’t stage packages for consolidation so packages move quickly through the UPS
network
• Deeper mail induction:
─ Keeps UPS SurePostSM packages in our hands longer, reduces time-in-transit and ensures better
tracking information so you can provide better customer service and minimize “Where’s my
package?” calls
• Time-in-transit:
─ Scheduled movements within the UPS network ensure transit times that are faster, more
consistent and reliable than competitor products
*Other shipping system options available
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PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY
PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS.
UPS SurePostSM: Another Reliable
Way UPS Delivers
• An economy solution with limited features for
residential deliveries
• Consistency, reliability and speed gained from the
UPS Ground® network
• A service option that balances your service level
requirements with your cost objectives
• Part of a comprehensive end-to-end transportation
solution that is better than other competitive postal
solutions
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PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY
PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS.
UPS SurePostSM is
an economy
service that offers
your customers
the reliability that
they have come to
expect from UPS
for over 100 years.
Shipping Military APO/FPO
Packages via UPS SurePostSM
• When a package is addressed to a military APO/FPO:
─ Use the service member’s full name
─ Include the unit and APO/FPO number
Requirements
Examples
Name
Unit #, Box #
Unit APO/FPO, AP/AE/AA, ZIP
SSGT Kevin Taylor
2050 Box 4190
APO AP 96278-2050
• APO/FPO shipments may be considered dutiable,
therefore the following form is required:
─ Use USPS® Customs Declarations Form PS Form 2976
(CN22) or 2976A http://webapps.usps.com/customsforms/
Verify for any special military shipping restrictions at
http://www.usps.com/supportingourtroops/mailingrestrictions.htm
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PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY
PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS.
Shipping Process Impacts UPS SurePostSM
Continental U.S. Example
ORDER MANAGEMENT
SYSTEM
WAREHOUSE
MANAGEMENT SYSTEM
PICK, PACK AND WEIGH
UPS SUREPOST?
No
PRINT LABEL FOR
DESIRED UPS SERVICE
Yes
Print UPS SurePost
UPS Label
Street Delivery?
P.O. Box?
SPD 100
DDU TABLE
SPD P.O. BOX
DDU TABLE
INVALID
No
CONSIGNEE ZIP CODE
IN TABLE ?
Yes
No
CONSIGNEE ZIP
CODE IN TABLE ?
Yes
APPLY DDU ADDRESS
GENERATE USPS DELIVERY
CONFIRMATION #
Note: Non-U.S. 48 Destinations follow the same process as the P.O. Box label process.
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PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY
PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS.
Print UPS SurePost
USPS® Label
UPS SurePostSM vs. FedEx SmartPost Network
®
Pickup of UPS
SurePost
packages with all
other packages
during regular
pick-up stop
Processing of UPS
SurePost packages within
the normal ground service
network through the
Preload operation
Preload,
containerize and
sub-classify as
necessary
UPS Hub
UPS Center
UPS Center
1046
Buildings
1046
Buildings
Local Post
Office (DDU)
USPS delivers
packages to the
receiver’s
address
UPS
FedEx
Retail
25 Buildings
Potential for Delay
Packages picked up by FedEx Ground®
package car may have one-day delay to
move to between networks
Receiver
25 Buildings
FedEx Ground
Center
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UPS delivers UPS
SurePost packages to the
local DDU*
NDC/DDU
SmartPost
Origin Hub
SmartPost
Destination Hub
Potential for Delay
Network drives partial loads
PROPRIETARY AND CONFIDENTIAL: THIS PRESENTATION MAY NOT BE USED OR DISCLOSED TO ANY
PERSON OTHER THAN EMPLOYEES OF CUSTOMER, UNLESS EXPRESSLY AUTHORIZED BY UPS.
Potential for Delay
Packages inducted into USPS®
NDC take two-three days to be
delivered to receiver