IBM Retail Store Solutions
RE4410S: Selling the IBM SurePOS 700 Model 784
Competition
Peggy Weavil
Offering Marketing Manager
IBM Systems and Technology Group
© 2008 IBM Corporation
This presentation is intended for the education of IBM and Business Partner personnel. It should not be distributed to customers.
RE4410S: Selling the IBM SurePOS 700 Model 784 - Competition
IBM: Innovation that matters!
IBM SurePOS 700
Fujitsu TeamPOS
NCR RealPOS 80xrt

Easy
to Manage
HP rp5700


Wincor BEETLE DigiPoSBlade


Easy
to Service


Eco-friendly




Innovation
Stability
Performance


22
RSS Education Team
IBM
Confidential
Best in class
Key:



Meet requirements


© 2008 IBM Corporation
Below requirements
RE4410S: Selling the IBM SurePOS 700 Model 784 - Competition
IBM: Innovation that matters!
IBM SurePOS 700
 Reduce support cost
IBM Light-Path Management,
Remote Management Agent, and
Director provide comprehensive
management system
to Manage

Easy
to Service
 Reduce operating expenses
Energy efficient solutions
Eco-friendly
 Reduce IT expenses
Eliminate churn with a single
platform across the enterprise
Optimize performance for typical
POS applications
Innovation

Stability
Performance
33
RSS Education Team
IBM
Confidential
Best in class
Key:

Easy
 Reduce service time and cost
Tool-free front access

Meet requirements
Fujitsu TeamPOS


© 2008 IBM Corporation
Below requirements
RE4410S: Selling the IBM SurePOS 700 Model 784 - Competition
IBM advantages:
 Right techology for retail
•
•
Up to Intel Core 2 Duo processors (Socketed)
Desk top PC technology less expensive than PC Mobile
technology – keeps retailer acquisition costs lower
 Superior manageability
•
Light-Path Management exclusive
•
– Dedicated service processor
– LED diagnostics
– Remote monitoring
Remote Management Agent
IBM
Fujitsu
TeamPOS 3600
IBM SurePOS 700
Processor
Ports
Pentium Dual Core E5300
Or Core 2 Duo E7400
(Socketed)
SurePorts
Core 2 Duo E8400
Optional
RS232 and USB Ports
– Free with any IBM Retail Hardware
Light-Path Management
Manageability
– Industry standard
Remote Management Agent
SmartPOS
 Superior serviceability
•
•
•
•
Front access to system
Key-lock access to HDD
Virtually tool-free design
Cable arm exclusive
 Superior connectivity
•
•
44
SurePorts
– More ports and options
– Cable-free side access
– Investment protection
Front ports
RSS Education Team
Serviceability
Front access standard
Tool-free design
UPS
Integrated option
(Wide Format)
Footprint
Operating
systems
Front access to
major components
Option
Narrow or
Fixed
Wide
4690, IRES (Linux)
WIN XP, Vista
WIN 2k, WIN XP, Vista
POSReady
WIN XPe, WEPOS, POS Ready Linux
© 2008 IBM Corporation
RE4410S: Selling the IBM SurePOS 700 Model 784 - Competition
Technology Comparison
POS Options
Fujitsu TeamPOS 3600
Intel E8400 (65W)
Processor
Chipset
HDD
Memory Type, Bus
80 or 160 G SATA
DDR 2, 800/667 MHz
8G max
DDR 2 only
Intel Q35 Express
250G SATA
DDR 3, 1066/800 MHz
Up to 30% greater bandwidth
8G max
DDR3
Intel G45
1
1 VGA
400 MHz
BroadCom with TPM (BCM5755KFBG)
2 VGA
800 MHz
1 PCI slot
2 x1 PCIe slots
1 x16 PCIe slot
4 (3 back, 1 front)
7 max (depends on config)
1 max (depends on config)
None
????
4
350W, 80+
1
1 x 1 PCIe slot
4 (back)
8 (7 back, 1 front)
1
Yes
Yes
4
250W max, 80+ % efficiency
Option
Integrated option
1
1/1
RAM
Chipset
NIC Card
Video Ports
Graphics Engine
Speed
PCI
PCIe
PC USB
Power USB (12V)*
Power USB (24V)*
LED Lightpath
Cable Locking
RS 232
Power Supply
UPS
PS2 Kbd/Mouse
55
IBM
Confidential
RSS
Education
IBM SurePOS 784
Intel E7400
Team
© 2008 IBM Corporation
RE4410S: Selling the IBM SurePOS 700 Model 784 - Competition
IBM/Fujitsu System Unit Comparisons
IBM SurePOS 783
Intel E4300 1.8 Ghz
4 GB Max
Processor
- Front Side Bus
- Cache
- Architecture
- Generation
Memory
=
1333 Mhz FSB
2M L2 Cache
65 nm
3rd + Generation
6M L2 Cache
45 nm
1St Non-Mobile
4 USB, 8 Powered 12V
USB, 1 Powered 24V USB
=
SurePOS 784
Intel E8400 – 3Ghz
8 GB DDR 2Maximum
800 Mhz FSB
1, 2, 4 GB Options
Ports
Fujitsu Offering
Intel E7400 2.8Ghz
E8400 3 Ghz
8GB DDR3 Maximum
1066 MHz /1333 Mhz FSB
6M / 3M L2 Cache
45 nm
4th Generation
2, 4, 8 GB Options
DDR2 Only
4 USB , up to 7 Powered
12V USB, 1 Powered 24V
Legend:
Meets
=
Exceeds
Best Choice
2, 4, & 8 DDR3 Options
=
4 USB, 8 Powered 12V
USB, 1 Powered 24V USB
System Unit
Components
- Graphics Engine
- Hard Drive
333 MHz
160 GB Server Class
400 MHz
800 MHz
80 or 160 GB
250GB Server Class
- NVRAM
Yes
No
Yes
- Dual Bios
Yes
No
Yes
- DVD
Yes
Yes
Yes
Yes, on Planar
Yes, with adapter
Yes, on Planar
4690, IRES (Linux)
WIN 2k, WIN XP, Vista
XPe, WEPOS, POSReady
Windows / ????
- Dual Video
Operating
Systems
Supported
66
IBM
Confidential
RSS
Education
Team
=
4690, SUSE (Linux)
WIN XP, Vista
XPe, WEPOS, POSReady
© 2008 IBM Corporation
RE4410S: Selling the IBM SurePOS 700 Model 784 - Competition
IBM/Fujitsu System Unit Comparisons
IBM SurePOS 783
Technology
Protection
IBM Sureports
Fujitsu Offering
SurePOS 784
=
?
Legend:
Meets
=
Exceeds
Best Choice
IBM Sureports
Systems
Mgmt
Remote Management Agent
Diagnostic Sparrowhawk
Processor
Open Agent
Non-Integrated
Remote Management Agent
Diagnostic Sparrowhawk
Processor
- Agent Integration
RMA = IBM Director, Tivoli
Open, No integration
RMA = IBM Director, Tivoli
- DB2/WRS Stack
- Service Processor
- Lightpath Mgmt
(LED’s)
- Remote Diagnostics
Serviceability
Eco-Friendly
Cash Drawer
Port
Form Factor
- NVRAM
- Dual Bios
- DVD
77
Yes
No
Yes
Yes
No
Yes
Yes
No
Yes
Yes
No
Yes
Front Access Standard
Virtually Tool Free Design
USB Key Diagnostics
Easy Air Flow
Energy- Deep Sleep
IBM Forward Compatibility
Secondary Market
Recycled Packaging
Deep Sleep Savings
Front Access
=
Yes, Some Green
Capabilities
Yes
No
Fits lExisting Counters
Yes
Yes
????
No
Yes
IBM
Confidential
RSS
Education
Team
Front Access Standard
Virtually Tool Free Design
USB Key Diagnostics
Easy Air Flow
Energy Deep Sleep
IBM Forward Compatibility
Secondary Market
Recycled Packaging
Deep Sleep Savings
=
Yes
Fits Existing Counters
Yes
Yes
No
Yes
Yes
© 2008 IBM Corporation
RE4410S: Selling the IBM SurePOS 700 Model 784 - Competition
They Say, We Say
Fujitsu
88
They Say
We Say
Processor upgradability means
you can extend system
lifespan
Processor upgradability
combined with a wide range of
memory options, a variety of I/O
board modules, and ample PCI
expansion capabilities allow you
to upgrade in the future as your
requirements become more
demanding.
Look to system quality and innovation for
reduced TCO
After a typical POS lifespan of 7 years, it is not
realistic to assume that an enterprise would manually
change out the processors in its POS fleet with the
expectation of ROI payback on upgraded processors
and installation labor costs. Because any extended
lifespan would be limited by the other aging POS
components including hard drives, memory,
monitors, power supply, advanced input devices and
other system components, to assume a meaningful
lifespan extension via processor upgrade is
misleading.
More important to consider is the innovation and
quality that goes into the initial POS system
purchase to accurately gauge the total cost of
lifecycle ownership.
RSS Education Team
© 2008 IBM Corporation
RE4410S: Selling the IBM SurePOS 700 Model 784 - Competition
They Say, We Say
They Say
Fujitsu
99
Asset protection with Intel
vPro and AMT
Intel vPro and AMT provides
enhanced security, remote
manageability, and industry–
leading performance. Intel AMT
technology allows IT to better
discover, heal, and protect their
networked computing assets.
RSS Education Team
We Say
IBM RMA provides a more complete solution
Intel vPro and AMT monitors hardware and
peripherals, provides event notifications and
conducts software distribution as well as remote
shutdown and Wake on LAN. But the Fujitsu/Intel
solution is proprietary. Fujitsu’s solution will not
support non-Fujitsu systems.
The vPro solution requires all devices in the
enterprise to have Intel processors to work
effectively. And, multiple tool sets are required to
manage the entire POS hardware solution.
IBM RMA provides a more complete systems
management solution, including support for non-IBM
components.
© 2008 IBM Corporation
RE4410S: Selling the IBM SurePOS 700 Model 784 - Competition
They Say, We Say
They Say
vPro/AMT allows
Out of Band
management
vPro and AMT can
communicate with
system terminals
even when powered
off.
We Say
The value of vPro/AMT Out of Band management is highly
questionable.
- If some type of update is needed the terminal will need to be powered on.
Wake on LAN which has been available in our hardware, and RMA, is
our answer to this.
- Updating system BIOS in a powered off state. How often do BIOS
updates really happen, and we have tools like xFlash, lFlash, and ASU
that our customers can distribute using RMA to flash the BIOS and
change the CMOS settings.
- Retrieving system information when powered off. Yes cool, but this will
not tell you what Retail I/O is attached, or what micro-code level your
keyboard is at. You'll have to power on to find this out. RMA collects
the inventory information from the terminals, and I/O and stores it in a
database so you can still access the inventory information if the system
is powered off. One step further, IBM Director has the ability to set
Inventory Monitors to send an event if the inventory has changed from
the last collection.
Fujitsu
- For a vPro solution to work, you need all devices in the enterprise to carry
that or the predecessor badge. The POS terminals, the servers they
connect to in the store, the servers at the corporate level and so on.
Given that vPro (or other solutions, e.g., Microsoft's System Center)
have no provisions to manage POS I/O, a retailer implementing will
need two system management stacks for a complete solution. RMA
and IBM Director provide a single system management solution from
the POS to the enterprise.
10
10
RSS Education Team
© 2008 IBM Corporation
RE4410S: Selling the IBM SurePOS 700 Model 784 - Competition
NCR – focused on everything except POS
Financials: NCR continues to see weakness in both
banking and retail, especially on the hardware side.
– Revenue decreased 16 percent from the second quarter of
2008
– NCR quote: "The retail side continues to be challenging in the
U.S”
Betting on DVD rental kiosks. Rolling out 7500 new
kiosks by mid-2010
– DVD rentals is a new business model for NCR: renting to
consumers, sourcing from Hollywood studios
Headquarters move from Ohio to Georgia
Starting up new manufacturing facilities
– Moving ATM manufacturing from overseas vendors to new
facility in Georgia
– Starting up new ATM & R&D manufacturing facility in Brazil
Substantial CapEx requirements: $15K x 7500 new
kiosks, manufacturing moves, headquarters move
11
RSS Education Team
Retail Business is
weak. How committed
is NCR to POS?
Will new DVD rental
business model will shift
focus from POS/ATM
core businesses?
Will customer service
deteriorate with churn
created by corporate move?
Are they having problems
with outsourced ATM
manufacturing? How
about POS?
Will they still be able to invest
in POS?
© 2008 IBM Corporation
RE4410S: Selling the IBM SurePOS 700 Model 784 - Competition
IBM – laser focus on POS
Commitment to the future
– Introduced POS systems in 1973
– Largest part of IBM Global Retail Industry
– Over 500 people focused on retail solutions Support, Sales &
Development
– Patent leader 10 years straight
Industry Leadership
– Strategic partner with majority of top retailers worldwide
– 65% of the top 100 retailers use IBM POS
– Commitment to open standards and reliability
Clear leader in POS
systems worldwide
Invented barcode and
Powered USB
Unmatched Value
– “Green” efficiencies and leadership is important new agenda
– Systems management is a key component in any retail
solution
– Retailer need a technology partner capable of looking at the
‘big picture’ and with the resource to produce results with
agility and speed
12
RSS Education Team
Delivering low TCO
© 2008 IBM Corporation
RE4410S: Selling the IBM SurePOS 700 Model 784 - Competition
IBM– focusing on
Innovation that matters
IBM SurePOS 700
 Reduce support cost
IBM Light-Path Management,
Remote Management Agent, and
Director provide comprehensive
management system
 Reduce service time and cost
Tool-free front access
 Reduce IT expenses
Eliminate churn with a single
platform across the enterprise
Optimize performance for typical
POS applications
13
13
RSS Education Team

Easy
to Manage
Easy
to Service

Eco-friendly
 Reduce operating expenses
Energy efficient solutions
Key:
NCR RealPOS 80XRT
Innovation
Stability

Performance
Best in class

Meet requirements
© 2008 IBM Corporation
Below
requirements
RE4410S: Selling the IBM SurePOS 700 Model 784 - Competition
They Say
We Say
Key-lock access to hard drives
Enables self-maintenance and avoids
unnecessary service cost
Virtually tool-free design and front access
Reduce service time and cost
NCR
Leading serviceability
Cable arm – IBM exclusive
Allows access to all connectors from the front of
the unit.
NCR takes a step back
No front system access (just HDD), not tool-free
Excessive cabling
14
14
RSS Education Team
White paper available from Dave Landers
© 2008 IBM Corporation
RE4410S: Selling the IBM SurePOS 700 Model 784 - Competition
They Say
We Say
Light-Path Management - IBM Exclusive
Dedicated service processor proactively monitors and
provides system status locally or remotely.
Visual indicators alert user of a failure and provide easy
diagnosis.
Remote Management Agent
NCR
Next-generation architecture
Support for advanced Intel® vPro™
technology, the NCR RealPOS
80XRT enables business agility to
protect the retailer's investment for
the future.
Available at no cost with any IBM Retail hardware.
Reduce your IT cost by managing your POS and
application from a central site.
Keep your business running while important system
updates are performed remotely.
IBM Systems Management is open
Industry standard to enable integration into IBM Director,
Tivoli, HP Openview, and many other third-party system
management solutions. This allows customers to select
technologies that give them the best solution without
tying them to one CPU/chipset supplier.
15
15
RSS Education Team
© 2008 IBM Corporation
RE4410S: Selling the IBM SurePOS 700 Model 784 - Competition
They Say
We Say
IBM is the market-leading POS provider
Ultimate performance, adaptability, and long-term
investment protection
Efficient processor choices
Intel Core 2 Duo – E4300 offers better value to E6400
Celeron 440 and VIA C7-D reduce energy
Front vents reduce fan requirements
Dual VGA standard
NCR
Extreme performance and scalability
Delivers a superior customer experience with
consistent technology
NCR cut corners on quality and hardening
Off-the-shelf PC system board
No evidence of EMC/ESD suppression
Failed our ESD testing
Excessive cables
Airflow and fan sink susceptible to lint
No cable management
16
16
RSS Education Team
© 2008 IBM Corporation
RE4410S: Selling the IBM SurePOS 700 Model 784 - Competition
They Say
NCR
We Say
Asset protection with Intel
vPro and AMT
IBM RMA provides a more complete
solution
Intel vPro and AMT provides
enhanced security, remote
manageability, and industry–
leading performance. Intel
AMT technology allows IT to
better discover, heal, and
protect their networked
computing assets.
Intel vPro and AMT monitors hardware and
peripherals, provides event notifications and
conducts software distribution as well as
remote shutdown and Wake on LAN. But the
Fujitsu/Intel solution is proprietary. Fujitsu’s
solution will not support non-Fujitsu systems.
The vPro solution requires all devices in the
enterprise to have Intel processors to work
effectively. And, multiple tool sets are required
to manage the entire POS hardware solution.
IBM RMA provides a more complete systems
management solution, including support for
non-IBM components.
17
17
RSS Education Team
© 2008 IBM Corporation
RE4410S: Selling the IBM SurePOS 700 Model 784 - Competition
They Say
vPro/AMT allows
Out of Band
management
vPro and AMT can
communicate with
system terminals
even when powered
off.
The value of vPro/AMT Out of Band management is highly
questionable.
- If some type of update is needed the terminal will need to be
powered on. Wake on LAN which has been available in our
hardware, and RMA, is our answer to this.
- Updating system BIOS in a powered off state. How often do BIOS
updates really happen, and we have tools like xFlash, lFlash,
and ASU that our customers can distribute using RMA to flash
the BIOS and change the CMOS settings.
- Retrieving system information when powered off. Yes cool, but this
will not tell you what Retail I/O is attached, or what micro-code
level your keyboard is at. You'll have to power on to find this out.
RMA collects the inventory information from the terminals, and
I/O and stores it in a database so you can still access the
inventory information if the system is powered off. One step
further, IBM Director has the ability to set Inventory Monitors to
send an event if the inventory has changed from the last
collection.
NCR
18
18
We Say
RSS Education Team
- For a vPro solution to work, you need all devices in the enterprise
to carry that or the predecessor badge. The POS terminals, the
servers they connect to in the store, the servers at the corporate
level and so on. Given that vPro (or other solutions, e.g.,
Microsoft's System Center) have no provisions to manage POS
I/O, a retailer implementing will need two system management
stacks for a complete solution. RMA and IBM Director provide a
single system management solution from the POS to the
© 2008 IBM Corporation
enterprise.
RE4410S: Selling the IBM SurePOS 700 Model 784 - Competition
IBM– focusing on
Innovation that matters
IBM SurePOS 700
HP rp5700
 Reduce support cost
IBM Light-Path Management, Remote
Management Agent, and Director provide
comprehensive management system
Easy
to Service
 Reduce service time and cost
Tool-free front access
 Reduce operating expenses
 Reduce IT expenses
Eliminate churn with a single platform
across the enterprise
Optimize performance for typical POS
applications
RSS Education Team

Eco-friendly
Energy efficient solutions
19
19

Easy
to Manage
Key:
Innovation
Stability

Performance
Best in class

Meet requirements

© 2008 IBM Corporation
Below
requirements
RE4410S: Selling the IBM SurePOS 700 Model 784 - Competition
IBM: Innovation that matters!
IBM SurePOS 700

 Reduce support cost
Easy
IBM Light-Path Management, Remote
Management Agent, and Director provide
comprehensive management system
Wincor BEETLE
to Manage
Easy
 Reduce service time and cost
to Service
Tool-free front access
 Reduce operating expenses
Eco-friendly
Energy efficient solutions
 Reduce IT expenses
Innovation
Eliminate churn with a single platform
across the enterprise
Stability
Optimize performance for typical POS
applications
Performance
20
RSS Education Team
20
IBM
Confidential
Best in class
Key:

Meet requirements


© 2008 IBM Corporation
Below requirements
RE4410S: Selling the IBM SurePOS 700 Model 784 - Competition
They Say
Wincor
Nixdorf
21
21
Fanless
RSS Education Team
We Say
Innovative design
Integrated power supply provides power to mission critical
POS peripherals.
Internal supply reduces points of failure to help increase
uptime.
Front vents promote airflow and eliminate the need for
additional moving parts to reduce heat and help keep your
system up and running.
See heat and fans in electronic devices white paper.
© 2008 IBM Corporation
RE4410S: Selling the IBM SurePOS 700 Model 784 - Competition
They Say
Wincor
Nixdorf
22
22
We Say
First PC-based POS system
IBM has been offering POS solutions for more than 30
years
Introduced our first POS based on industry standard PC
technology over 15 years ago when the IBM 4684 was
introduced on January 11, 1989.
Open
Designed the retail-hardened
BEETLEs to support the latest retail
and industry standards, with an open
architecture that provides freedom of
choice in peripherals, operating
systems, and application software
from Wincor Nixdorf or third-party
ISVs.
Optimize investments
Designed to support existing store technology as well as
innovative solutions from the world’s largest network of
authorized retail business partners.
Selectable and upgradeable SurePorts support existing
devices and allow introduction of new customer or
employee devices, when needed.
WW Partner network provide application solutions.
RSS Education Team
© 2008 IBM Corporation
RE4410S: Selling the IBM SurePOS 700 Model 784 - Competition
Wincor
Nixdorf
23
23
They Say
We Say
Experienced in Retail
From the broad BEETLE ® family,
users can select the configuration that
meets their specific requirements whether they want a system that is
modular or compact, thin or fat, or
featuring a character or graphical user
interface. Having matured over eleven
years, BEETLE POS systems are as
universal as they are progressive.
Recent introductions include the nextgeneration BEETLE family based on
Intel® Pentium® M technology and
the sealed-chassis BEETLE.
Innovative design
Market-leading POS for retailers who demand ultimate
performance, adaptability and long-term investment
protection
IBM has more than 30 years of experience in Retail
Use a single platform across your enterprise - point of sale,
point of service, back office, even controller
Processor, memory, and storage upgrades enable
performance expansion as your applications grow
RSS Education Team
© 2008 IBM Corporation
RE4410S: Selling the IBM SurePOS 700 Model 784 - Competition
They Say
Wincor
Nixdorf
Investment protection for the life of your
systems
BEETLE systems provide a stable platform for
your POS deployment. Wincor Nixdorf works
with customers to lock-in a configuration during
the POS rollout, providing a consistent platform
based on Intel embedded chipsets and
motherboard technology, even during multiyear rollouts. Couple that with Wincor’s spare
parts guarantee — seven years beyond end-oflife — and the result is a platform you can
count on as a stable POS foundation.
Freedom of choice
As the pioneer of open-systems POS, Wincor
Nixdorf designed the BEETLE POS family to
support the latest retail and industry standards,
with an open architecture that provides true
freedom of choice. This helps retailers avoid
vendor lock-in while protecting existing
investments in hardware and software.
24
24
RSS Education Team
We Say
Optimize investments
Embrace innovation with open, flexible
technology that leverages existing store
investments
Use a single platform across your enterprisepoint of sale, point of service, back office,
even controller
Processor, memory, and storage upgrades
enable performance expansion as your
applications grow
SurePorts
Replaceable and upgradeable SurePorts
enable retailer to use existing devices and
allow introduction of new customer or
employee devices, when needed
© 2008 IBM Corporation
RE4410S: Selling the IBM SurePOS 700 Model 784 - Competition
Wincor
Nixdorf
They Say
We Say
Reliability you can count on
Your store systems are mission-critical — and
BEETLEs meet the challenges of the harsh
retail world. Built to run 24/7, BEETLEs employ
retail-specific design features to ensure
maximum reliability, including robust, easy-toservice aluminum housing; advanced, passive
heat dissipation; extended temperature range
and humidity operation; resistance to static
charges, RF interference, and power surges;
and powered peripheral, printer, cash drawer,
and display connections.
Built-in reliability
Rugged, retail-hardened design for a
resilient, round-the-clock business.
Monitoring of environmental variables
enables proactive servicing and maintenance
to eliminate down time.
Front vents promote airflow and eliminate the
need for additional moving parts to reduce
heat and help keep your system up and
running.
Migration services
Wincor Nixdorf’s Retail Migration Platform is a
middleware solution that allows a retailer to
move IBM 4690 legacy applications to the
Windows XP or Linux platforms, without
modifying the existing 4690 executable. This
option provides a means of hosting the
application on a modern, current operating
system without porting the source code.
25
25
RSS Education Team
IBM Retail Services Center
IBM Global Services
IBM offers a host of different services that
can help customers create, set up, roll out,
and support store environments.
© 2008 IBM Corporation
RE4410S: Selling the IBM SurePOS 700 Model 784 - Competition
IBM: Innovation that matters!
IBM SurePOS 700
 Reduce support cost
IBM Light-Path Management,
Remote Management Agent, and
Director provide comprehensive
management system

Easy
to Manage


Easy
 Reduce service time and cost
Tool-free front access
to Service
 Reduce operating expenses
Energy efficient solutions
Eco-friendly
 Reduce IT expenses
Eliminate churn with a single
platform across the enterprise
Optimize performance for typical
POS applications
Innovation
Stability
Performance
26
RSS Education Team
26
IBM
Confidential
Best in class
Key:
DigiPoSBlade

Meet requirements


© 2008 IBM Corporation
Below requirements
RE4410S: Selling the IBM SurePOS 700 Model 784 - Competition
They Say
Retail Blade is like server blade
technology.
No
True server blade technology uses many blades
per square foot and shares common components
– like power supplies. True server blade
technology provides hot-swapping capability for
continuous availability. This is true TCO savings.
IBM offers market leading Blade technology in
BladeCenter solutions.
External power supply is acceptable for
POS solution.
No
External power supply introduces additional
points of failure with additional cabling and
placement in the checkstand. Requires
ventilation that is not always available.
DigiPOS
27
27
We Say
RSS Education Team
© 2008 IBM Corporation
RE4410S: Selling the IBM SurePOS 700 Model 784 - Competition
They Say
DigiPOS
28
28
We Say
Clever Connectivity –
The Retail Blade™ Host employs innovative
connectivity to simplify and reduce/eliminate
completely the tangle of wires that have to be
traced, moved, disconnected and reconnected.
Simply connect once.
Cable arm– IBM exclusive
Allows access to all connectors from the front
of the unit.
Connector pins in static back panel design
easily bent during removal and replacement,
causing damage and excess parts
replacement.
Latching cables
Helps attach devices securely.
Intellegent Power Management –
The Retail Blade Host goes further to reduce the
number of cables needed by providing power to
peripherals connected to the Retail Blade solution
with switchable (OFF/5 V/12 V/24 V) serial and
USB ports. No more hunting for little fuses to
replace. All ports have solid state automatic
resetting polyswitched fuses.
Simply switches.
SurePorts
Provides more than enough powered ports,
your choice of USB, RS-485, or RS-232 to
power 12 V and 24 V devices.
Built-in power management
Help reduce energy usage.
NVRAM standard
Safeguard against data loss with protected
storage.
UPS option
Available integrated and allows completion of
a transaction in process during a power
outage.
RSS Education Team
© 2008 IBM Corporation
RE4410S: Selling the IBM SurePOS 700 Model 784 - Competition
DigiPOS
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They Say
We Say
Remote Real-Time Diagnostics - The Retail
Blade™ Host provides for systems configured
with the compact flash feature the ability to utilize
the DigiPoS Systems innovative remote
monitoring and diagnostics tool. The diagnostics
will enable central IT personnel to establish the
current state of the POS and the connected
peripherals. Graphical user interface provides
alerts and warnings for intermittent and
redundant faults to enable proactive maintenance
calls when most convenient for you.
Simple service at your convenience.
Light-path Management - IBM Exclusive
Dedicated service processor proactively
monitors and provides system status locally or
remotely
Visual indicators alert user of a failure and
provide easy diagnosis
Remote Management Agent
Available at no cost with any IBM Retail
hardware
Reduce your IT cost by managing your POS
and application from a central site
Keep your business running while important
system updates are performed remotely
Five Stage Proactive Heat Management - The
DigiPoS Systems Retail Blade Host provides
proactive automated actions if the Retail Blade
system begins to heat up. At each of five stages,
the unit automatically reacts to rises in system
temperature and provides you with alerts that the
system temperature is rising. Fan speeds are
managed to increase heat disbursement across a
water cooled heat sink to ensure that the effects
of temperature will be minimized.
Safe and simple.
Energy efficient processors
Reduce power consumption
Front vents
Promote airflow and eliminate the need for
additional moving parts to reduce heat and
help keep your system up and running
RSS Education Team
© 2008 IBM Corporation
RE4410S: Selling the IBM SurePOS 700 Model 784 - Competition
DigiPOS
They Say
We Say
Rackable HDD and CD-ROM - The DigiPoS
Systems Retail Blade™ Host also delivers a
simple solution for hard disk failures. The Host
enables authorized in-store personnel to access,
remove and replace the hard drive from the front
of the key locked system face. Additionally,
application patches, upgrades and/or changes
that cannot be easily distributed across networks
can be swapped out by authorized in-store
personnel for ghosted hard drives, making
deployments of these changes.
Fast, easy, and simple.
Key-lock access to hard drives
Enables self-maintenance and avoids
unnecessary service cost
Virtually tool-free design and front access
Reduce service time and cost
Easy In-Store Self-Service Backplane - No
matter which DigiPoS Systems Retail Blade™
solution suits your unique needs, the Retail
Blade™ Host backplane enables your blade to
be removed, replaced, and/or upgraded by
authorized in-store non-technical personnel. No
need to wait for a committed response time for a
technician to show up, or to take the system and all those connections, wires, power cords
and peripherals to be untangled, boxed and
shipped.
Self service “ability” made simple.
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RSS Education Team
Cable arm- IBM Exclusive
Allows access to all connectors from the front
of the unit.
Connector pins in static back panel design
easily bent during removal and replacement,
causing damage and excess parts
replacement.
SurePorts
Enable retailer to use existing devices and
allow introduction of new customer or
employee devices, when needed.
© 2008 IBM Corporation
RE4410S: Selling the IBM SurePOS 700 Model 784 - Competition
Thank You!
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RSS Education Team
© 2008 IBM Corporation