ROMA MURPHY & HOROWITZ
Global Investigations & Commercial Collections
2815 Camino Del Rio South #111
San Diego CA 92108
(888) 794-7662 Voice (619) 681-1952 Fax
E-mail: JGROMA@AOL.COM
www.romacollectionagency.com
PLEASE CLICK MOUSE TO PRESENTATION
Recovery Solutions for Your Business
Third Party Collections
First Party Outsourcing
Legal Forwarding
Consulting
Credit Reporting
ROMA MURPHY &
HOROWITZ
Audit
Business and Credit Investigations
Ten Day Demand Program
To Your Accounts Receivable,
We Are Revenue…
Designing a process that mirrors what best fits your business needs into
our program
Maintaining your clients good-will and obtaining funds in the most
expedient fashion
Decreasing your litigation costs and other out-of-pocket expenses
associated with uncollectible debt by
Increasing cash collections
Faster recovery time
Private investigation
To Your Peace of Mind,
We Are ASSURANCE…
 Unique collection treatment process using
state-of-the-art technology
 “Best in Class” customer service
 Most experienced collectors in the business
 Professional account handling
 Compliant with federal and state laws and regulations
 We will get it done for you!
To Your Business,
We Are Partners…
Communication
Updates from collection coordinators directly handling
your claim-files
SPOC (Single Point of Contact)
Written correspondence and verbal contact
E-mail
Shared Information
ROMA MURPHY & HOROWITZ provides for account
auditing, investigations and assist you in reporting all
your past due accounts
Account Profile Inquiry (API) allows you to contact us to
assist in day-to-day credit/collection decisions
Providing the Level of Service YOU Require
State-of-the-Art Technology
IP Telephony/Computer Integrated Phone System
 Voice over IP with full system integration and digital dial telephone
tone capabilities allows ROMA MURPHY & HOROWITZ Partners
to maximize production and minimize risk
Imagine a debtor complaint where we can simply e-mail you our
actual notes of the conversation. No more relying on “he said, she
said”
Document Imaging and Storage
 All documents are digitally captured at receipt and attached to the
associated account electronically. These can then be forwarded as email or faxes directly from a producers work station
Providing total Security, as well as, enhancing Productivity
State-of-the-Art Collection Software
 Our system is secure, flexible, scalable and robust. We can accept a
placement in YOUR chosen format and ROMA MURPHY &
HOROWITZ provides you direct contact to all your accounts with a
live recovery agent. Most importantly, our system is specifically a
Commercial Collection platform which allows us to provide levels of
detailed service not attainable in consumer systems