Storage Software Ordering and Entitlement
Storage Software Strategy
IBM Confidential
© 2010 IBM Corporation
Smarter Systems for a Smarter Planet
Ordering IBM Storage “Solutions” can be a challenge
 IBM Storage “Solutions”
– Two brands (System Storage and Tivoli Storage)
– Two ordering systems (AAS and PPA)
– Two pricers (STG and SWG)
Choose the
AAS route for
your HW+SW
“solution”…
eConfig
ePricer
Choose the PPA
route for the
SW portion of
your
“solution”…
2
…and miss
config and
pricing
assistance for
the “‘solution”
AAS
PPA
…and miss a robust
process for managing
ongoing software
maintenance renewals
PPA Subscription & Support
“software maintenance” renewal
IBM Confidential
© 2010 IBM Corporation
Smarter Systems for a Smarter Planet
Beginning October 7, 2010…
 We have integrated the best of both worlds
–
–
–
–
IBM Configurator for e-business (eConfig)
IBM Pricer for e-business (ePricer)
AAS “solution” ordering for hardware and software
IBM Passport Advantage Subscription & Support for software entitlement
management and renewal
Choose the
AAS route for
your HW+SW
“solution”…
eConfig
ePricer
AAS
PPA
3
…and have the software
maintenance entitlements
automatically created in PPA.
PPA Subscription & Support
“software maintenance” renewal
IBM Confidential
© 2010 IBM Corporation
Smarter Systems for a Smarter Planet
Beginning October 7, 2010…
 What changed?
– eConfig updates to identify many Storage Software products and automatically entitle the
software maintenance in Passport Advantage Express
●
Since the entitlement is now in Passport Advantage, you will be asked to provide some customer
contact information during the order process (see next pages)
 What’s the benefit?
– Single “Solution” configuration, pricing, and ordering.
– Common anniversary date for software Subscription and Support renewals.
– Worldwide renewal process for software Subscription & Support (commonly referred to as
software maintenance)
 Do I need to start ordering differently?
– Not unless you want to. All previously available ordering approaches are still available.
– If you choose, you will transition to the AAS route for configuring, pricing, and ordering all
Storage Solutions. It provides the most robust support for getting the transaction done
correctly and quickly. In the background, the software maintenance entitlements for many of
the storage software products will be automatically created as PPA S&S records.
 What’s the catch?
– Clients who order IBM Software brands through Passport Advantage accumulate “points” that
can result in deeper entitled discounts. Some IBM Storage Software is available today to be
ordered directly in Passport Advantage. For these products, moving orders to AAS will result
in a decrease in accumulated PPA “points”.
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© 2010 IBM Corporation
Smarter Systems for a Smarter Planet
IBM direct sales team essentials
 Obtain solution software end-user registration information
Customer Contact Information
Passport Advantage Site Number
(if known)
Customer Company Information
Company Name (full legal name)
First Name
Street Address
Last Name
City, State, Province, ZIP/Postal Code
Telephone Number
Country
Fax Number
Telephone Number
Email address
FaxNumber
Value Added Tax Number
(or country equivalent
– Sales aid – Customer Registration Forms
● Translated versions of the Customer Registration Form are available on the Cross Brand Solution Enablement wiki.
 Forward customer registration information to your sales support / order entry team
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IBM Confidential
© 2010 IBM Corporation
Smarter Systems for a Smarter Planet
Business Partner Essentials –
IBM Distributors and IBM Solution Providers acquiring products from IBM
 If selling directly to an end-customer, refer customer to Program licensing terms
– http://www.ibm.com/software/lotus/passportadvantage/pae_agreements.html
 Obtain solution software end-user registration information
Customer Contact Information
Customer Company Information
Passport Advantage Agreement Number
(if known)
Company Name (full legal name)
Passport Advantage Site Number
(if known)
Street Address
First Name
City, State, Province, ZIP/Postal Code
Last Name
Country
Telephone Number
Telephone Number
Fax Number
FaxNumber
Email address
Value Added Tax Number (or
equivalent)
Reseller Name
(if applicable)
Reseller IBM Customer Number
(if applicable)
 Order products using your PartnerCommerce or PartnerCommerce/Servers account
and provide end-customer information when prompted
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IBM Confidential
© 2010 IBM Corporation
Smarter Systems for a Smarter Planet
Business Partner Essentials –
IBM Solution Providers acquiring products from an IBM Distributor
 If selling directly to an end-customer, refer customer to Program licensing terms
– http://www.ibm.com/software/lotus/passportadvantage/pae_agreements.html
 Obtain solution software end-user registration information
Customer Contact Information
Customer Company Information
Passport Advantage Agreement Number
(if known)
Company Name (full legal name)
Passport Advantage Site Number
(if known)
Street Address
First Name
City, State, Province, ZIP/Postal Code
Last Name
Country
Telephone Number
Telephone Number
Fax Number
FaxNumber
Email address
Value Added Tax Number (or
equivalent)
Reseller Name
Reseller IBM Customer Number
 Provide end-customer information to your distributor with the order
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IBM Confidential
© 2010 IBM Corporation
Smarter Systems for a Smarter Planet
Beginning October 7, 2010…
 Here’s how PPA Subscription & Support renewal works from a
customer perspective
– You will receive a renewal quote 75 - 90 days in advance of your next IBM
Software Subscription and Support anniversary date.*
– To maintain active Subscription and Support, simply:
● Review your renewal quote immediately. Then, choose one of the following options to
renew:
– Contact an authorized IBM Business Partner for final pricing and
fulfillment
– Contact your IBM Renewal Rep.
– Sign in to Passport Advantage Online for Customers**
● It's that simple.
*Note: There is a WW PPA S&S Renewal sales team who works to drive closure on these quotes
**Note: Passport Advantage Online renewal and ordering is available in most, but not all, countries.
In some countries, you may also have the option to take advantage of Automatic or Continuous Renewal to
safeguard your IBM Software Subscription and Support (and Fixed Term Licenses) against an unintended
lapse in coverage.
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IBM Confidential
© 2010 IBM Corporation
Smarter Systems for a Smarter Planet
Beginning October 7, 2010…
 Available for the following software
– Storwize V7000 Mirroring and External Virtualization software
– SAN Volume Controller software family
– Tivoli Storage Productivity Center software family
– Tivoli Storage FlashCopy Manager software
 Look for more IBM Storage Software to join this
process in coming months
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IBM Confidential
© 2010 IBM Corporation
Smarter Systems for a Smarter Planet
But what if…?
 What if my customer already has some IBM Storage
Software with AAS Software Maintenance Agreements
(SWMA)?
– Keep using the AAS route. New S&S entitlements will be created in
PPA. At the anniversary date, the existing SWMA entitlements will be
converted and consolidated with the new PPA S&S entitlements.
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IBM Confidential
© 2010 IBM Corporation
Smarter Systems for a Smarter Planet
But what if…?
 What if my customer already has some IBM Storage
Software with AAS Software Maintenance Agreements
(SWMA)?
– Keep using the AAS route. New S&S entitlements will be created in
PPA. At the anniversary date, the existing SWMA entitlements will be
converted and consolidated with the new PPA S&S entitlements.
 What if my customer already has all their IBM Storage
Software in PPA?
– You can continue to order in PPA if you want. Or, you can move to the
AAS route to gain eConfig / ePricer support. The new process means
the new AAS orders will have their S&S entitlements added to your
existing PPA S&S entitlements.
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IBM Confidential
© 2010 IBM Corporation
Smarter Systems for a Smarter Planet
But what if…?
 What if my customer already has some IBM Storage
Software with AAS Software Maintenance Agreements
(SWMA)?
– Keep using the AAS route. New S&S entitlements will be created in
PPA. At the anniversary date, the existing SWMA entitlements will be
converted and consolidated with the new PPA S&S entitlements.
 What if my customer already has all their IBM Storage
Software in PPA?
– You can continue to order in PPA if you want. Or, you can move to the
AAS route to gain eConfig / ePricer support. The new process means
the new AAS orders will have their S&S entitlements added to your
existing PPA S&S entitlements.
 What if my customer has some Storage Software, say SVC
or TPC, that was originally ordered in AAS with some
additional capacity that was ordered in PPA?
– Combines the above two thoughts
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IBM Confidential
© 2010 IBM Corporation
Smarter Systems for a Smarter Planet
But what if…?
 What if my customer already has some IBM Storage
Software with AAS Software Maintenance Agreements
(SWMA)?
– Keep using the AAS route. New S&S entitlements will be created in
PPA. At the anniversary date, the existing SWMA entitlements will be
converted and consolidated with the new PPA S&S entitlements.
For these cases, there
is one more topic to
discuss. eConfig will
not have an accurate
inventory of the
customer environment.
In order for eConfig to
accurately configure
additional TB’s of
tiered capacity
software, you will need
to give the starting
point.
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 What if my customer already has all their IBM Storage
Software in PPA?
– You can continue to order in PPA if you want. Or, you can move to the
AAS route to gain eConfig / ePricer support. The new process means
the new AAS orders will have their S&S entitlements added to your
existing PPA S&S entitlements.
 What if my customer has some Storage Software, say SVC
or TPC, that was originally ordered in AAS with some
additional capacity that was ordered in PPA?
– Combines the above two thoughts
IBM Confidential
© 2010 IBM Corporation
Smarter Systems for a Smarter Planet
eConfig Scenario
 For whatever reason, you do not have an accurate
eConfig Inventory File (.crf) for your customers IBM
Storage Software
 After talking to your customer, you learn that he has
the following:
– 15TB of SVC Base Virtualization
– 15TB of SVC FlashCopy
– 15TB of FlashCopy Manager
– 15TB of Tivoli Storage Productivity Center for Disk
 Your customer wants to buy 15TB of additional
capacity (30TB total) for all of the above
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IBM Confidential
© 2010 IBM Corporation
Smarter Systems for a Smarter Planet
eConfig Scenario

Steps to configure the order in eConfig
1. Create a dummy base configuration file (.crf) in eConfig that
represents the current customer inventory
2. Load that dummy inventory file as your starting point for adding
the newly requested capacity
3. Save the resulting inventory file for future use
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© 2010 IBM Corporation
Smarter Systems for a Smarter Planet
 Portfolio -> Add Initial Order
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IBM Confidential
© 2010 IBM Corporation
Smarter Systems for a Smarter Planet
Click this button to view Export Options
Notice the 15TB
base
configuration, in
the right tiers, we
have created for
each software
product. At this
point, prices are
irrelevant.
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© 2010 IBM Corporation
Smarter Systems for a Smarter Planet
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© 2010 IBM Corporation
Smarter Systems for a Smarter Planet
eConfig Scenario

Steps to configure the order in eConfig
1. Create a dummy base configuration file (.crf) in eConfig that
represents the current customer inventory
2. Load that dummy inventory file as your starting point for adding
the newly requested capacity
3. Save the resulting inventory file for future use
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Smarter Systems for a Smarter Planet
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© 2010 IBM Corporation
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This is the base
configuration
(15TB)
This is the new
capacity that we
are wanting to
order (30TB total)
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 And so on… until you are done setting a 30TB target
(Quantity) for each software product
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© 2010 IBM Corporation
Smarter Systems for a Smarter Planet
Scroll down to the
“Software Orders” section
Notice the
additional 15TB
capacity, in the
right tiers, we
have added to
our base
configuration.
You can now
submit to ePricer.
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© 2010 IBM Corporation
Smarter Systems for a Smarter Planet
eConfig Scenario

Steps to configure the order in eConfig
1. Create a dummy base configuration file (.crf) in eConfig that
represents the current customer inventory
2. Load that dummy inventory file as your starting point for adding
the newly requested capacity
3. Save the resulting inventory file for future use
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