Small Business and Industry Outreach
Presented to
Small Business and Industry Outreach Initiative (SBIOI)
July 19, 2012
© 2012 TeleCommunication Systems, Inc.
Table of Contents
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TCS Profile
What We Do
Global Presence
Our Customers
Capabilities Highlights
Government Solutions
Cyber Intelligence
Life Cycle Management
Contract Vehicles
Small Business Commitment
Summary
TCS Proprietary & Confidential
© 2012 TeleCommunication Systems, Inc.
TCS Profile
Established in 1987 as a Small Business
HQ:
NASDAQ:
Market Segments:
Employees:
Revenues:
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TCS Proprietary & Confidential
Annapolis, Maryland
TSYS, (www.telecomsys.com)
Government and Commercial
1,300+
$425M
© 2012 TeleCommunication Systems, Inc.
What We Do
Highlights
• Provide Emergency Alerts for 100,000
Government Subscribers
• Wireless
Commercial
SMS
messaging,
location based
solutions, and
handheld
applications
• Process 50% of the US E911 Cellular Calls;
approx 200,000 Per Day
• Largest provider of text messaging; 1 Trillion in
2011
• TCS Manages over 60,000 Cell Sites via
Cloud Technology
• 217 patents, 300+ patents pending
• Premier SATCOM Provider on WWSS – won
over 67% of all tasks in past four years
Government
• Provides missioncritical
communication
solutions from the
desktop to the
forward edge
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Over 600 TCS SNAP VSAT systems deployed
• Developed Private Network for CENTCOM
Commander
• Worldwide Private Networks for Dept of State
• Operate COOP Sites for DHS, Army, and
Other Civilian Agencies
• Over 200 Field Support Engineers Deployed
Globally
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TCS Proprietary & Confidential
© 2012 TeleCommunication Systems, Inc.
Global Presence
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TCS Proprietary & Confidential
© 2012 TeleCommunication Systems, Inc.
Our Customers
Department of Defense
Federal Civilian
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Domestic
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TCS Proprietary & Confidential
International
© 2012 TeleCommunication Systems, Inc.
Most Comprehensive Set of End-to-End Communications Solutions
Desktop ► Individual Communicator ► Mobile, Fixed, & On-the-Halt ► To the Last Mile ► Over All Communication Paths
A Value-Added Systems Integrator,
Providing “Mission Critical” Total Communication Solutions, Globally
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TCS Proprietary & Confidential
© 2012 TeleCommunication Systems, Inc.
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TCS Proprietary & Confidential
© 2012 TeleCommunication Systems, Inc.
Capability Highlights
Infrastructure
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45,000 sq. ft. Integration Facility
36,000 sq. ft AoE Training and Managed Network
Service Operation Center
Rapid Prototyping & Integration Labs
Teleports & Global SATCOM Network
In-Theater Field Support Centers
Top Secret Facility Clearance; 400+ cleared
personnel
200+ Application Development Engineers
ISO 9001, ISO/IEC 27001, AS9100 & TL-9000
ARSTRAT & WGS Certifications
Contract Vehicles
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Army’s $5B World Wide Satellite Systems Contract
GSA’s IT 70 and $750M SATCOM-II
Defense Intelligence Agency DoDIIS Information
Engineering Services Contract (DIESCON)
Verizon’s $1.6B WITS3
Future COMSATCOM Services Acquisition (FCSA )
TCS Proprietary & Confidential
© 2012 TeleCommunication Systems, Inc.
Government Solutions
• 20 year record as a trusted provider of reliable, secure,
high bandwidth communications to the forward edge
• Wireless applications, secure SATCOM and
cybersecurity
• End-to-end solutions for converged IP-based voice,
video and data
• Secure connectivity between fixed sites and remote
operations on land and at sea
• Global teleport infrastructure for 24/7 operations
• Global Field Service Force for depot services
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TCS Proprietary & Confidential
© 2012 TeleCommunication Systems, Inc.
Government Customers
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US Army
US Navy, SPAWAR and USMC
US Air Force
US Coast Guard
US Special Operations
Department of Homeland Security
Department of State
Federal Bureau of Investigation
Intelligence Community
TCS Proprietary & Confidential
© 2012 TeleCommunication Systems, Inc.
Public Safety Solutions
• Completed the nation’s first cellular E-9-1-1 call over a
decade ago using cloud technology
• Deploys cellular and VOIP services nationwide
• Delivers 50% of all cellular E-9-1-1 calls
• Built an end-to-end Commercial Mobile Alert Service
(CMAS) on TCS’ Voyager platform
• Provides open standards solutions for Next Generation
E-9-1-1 systems
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TCS Proprietary & Confidential
© 2012 TeleCommunication Systems, Inc.
Cyber Intelligence
• Delivers cyber solutions to commercial and
government agencies
• Delivers the Art of Exploitation Training
• Trains our next-generation cyber warriors in the art of
computer system defense
• Provided cybersecurity training to over 1,700
government employees
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TCS Proprietary & Confidential
© 2012 TeleCommunication Systems, Inc.
Commercial Software Solutions
• Wireless applications for navigation, hyper-local search
and asset tracking
• Wireless location platforms that serve over 250 million
users in the USA
• Support more than 1,200 mobile devices in 60 countries
• Current customers include: AT&T Wireless, Comcast,
Hutchinson 3G, MetroPCS, Sprint PCS, Tata Indicom,
Telefonica, Verizon Wireless and Vonage
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TCS Proprietary & Confidential
© 2012 TeleCommunication Systems, Inc.
Life Cycle Management
LCM involves cost, planning and strategies
• Life cycle cost = total cost of acquisition, operations,
sustainment, and disposal
• Planning = acquisition + sustainment support strategies
• Various support strategies impact funding
 e.g. reliability centered or performance based
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TCS Proprietary & Confidential
© 2012 TeleCommunication Systems, Inc.
Why is Life Cycle Management Important?
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Reduce total cost of ownership (TCO)
Improve products/systems and services\
LCM seeks to
• optimize both
• effectiveness and
• efficiency in support
of the warfighter.
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TCS Proprietary & Confidential
LCM provides a view of product
support readiness in preparation
for decision makers
• Tailored Process Based on Program
and Milestone
Targets Milestone B, C & FRP
© 2012 TeleCommunication Systems, Inc.
Performance Based Logistics (PBL)
Performance Based Logistics
• “The Success of the Global Engagement model
relies on an effective Sustainment Strategy
which is Achieved by implementing PBL.”*
• PBL contracts are contractual agreements
with Contractors stated in terms of thresholds (T)
and objectives (O) and found in performance specs
(SRDs):
 Reliability (e.g. Mean Time between operational mission
failure)
 Maintainability (e.g. Mean time between maintenance)
 Availability (e.g. Operational Availability)… PLUS…
 Affordability (e.g. Spares cost reduced by 3% over 4 yrs)
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TCS Proprietary & Confidential
© 2012 TeleCommunication Systems, Inc.
Certifications
• Certified ISO 9001: 2008
• Certified ISO 27001:2005 for both commercial carrier
and government operations
• Only non-carrier TL 9000-certified network operations
center for cellular and VoIP E-9-1-1
• Global support for location-based services
• TCS is a Small Business under NAICS Codes:
-517110- Wired Telecommunications Carriers
-517911- Telecommunications Resellers
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TCS Proprietary & Confidential
© 2012 TeleCommunication Systems, Inc.
Contract Vehicles
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Navy SEAPORT Enhanced
SPAWAR Foreign Military Sales (FMS)
SPAWAR Deployable Satellite Systems
Army PEO-EIS professional services and systems
Army World-Wide Satellite Systems (WWSS)
Future Commercial Satellite Communications
(COMSATCOM) Services Acquisition (FCSA)
• GSA Schedule 70
• GSA SATCOM-II
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TCS Proprietary & Confidential
© 2012 TeleCommunication Systems, Inc.
Small Business Commitment
• Small Business for 23 years- we implement effective
partner relationships
• TCS participates in small business outreach forums like
SBIOI
• TCS formed a Mentor-Protégé agreement for DHS
• TCS routinely makes its goals for Small Business Plans
• TCS focuses on building Systems Engineers at our small
business partners to enable them to bid larger programs
• We are an advocate for the small business community:
Federal and Commercial
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TCS Proprietary & Confidential
© 2012 TeleCommunication Systems, Inc.
Doing Business with TCS
• Bring Value
• Be a good partner, business flows both ways
• Very little paperwork
• Typically cleared by P&L owner
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TCS Proprietary & Confidential
© 2012 TeleCommunication Systems, Inc.
TCS Small Business; Walking
the Walk
• 30% + of services is contracted to small business
• I was a small business owner
• Sidereal Solutions was acquired in November 2006
• Entire leadership team was left in tact
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TCS Proprietary & Confidential
© 2012 TeleCommunication Systems, Inc.
Summary
• Small Business for 23 years…
and now…
• A world leader in reliable, secure,
tactical communications
• Ten year history of cloud computing for wireless systems
• Wireless applications for navigation, asset tracking,
social applications and telematics
• Leading contractor for cyber defense technologies
• Nation’s E-9-1-1 service provider
• Life Cycle Manager for lowest Total Cost of Ownership
• SPAWAR-centric support with “Total Com” solutions
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TCS Proprietary & Confidential
© 2012 TeleCommunication Systems, Inc.
Contact Information
Roger Seaton
Vice President
Phone Number : 678-730-5801
Email address: rseaton@telecomsys.com
TeleCommunication Systems, Inc.
275 West Street
Annapolis, MD, US 21401
www.telecomsys.com
TSYS (NASDAQ)
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TCS Proprietary & Confidential
© 2012 TeleCommunication Systems, Inc.