Why Utilities Should Seek
Excellence
Michael J. Hyland, PE
VP – Engineering Services
American Public Power Association
• Be a yardstick of quality. Some people
aren't used to an environment where
excellence is expected.
Steve Jobs
• Excellence is a process that should
occupy all our days.
Ted W. Engstrom
Reliable Public Power Provider
• Starting our 7th Cycle
– Surpassed all of our expectations
– 176 RP3 recognized systems
• Idea for RP3
– John Humphries – Princeton, KY
– Quality vs. Reliable/Safe
• Piloted 5 systems in 2003/04
Why Participate in Peer Benchmarking?
 RP3 is a utility operational “self-check”
 RP3 provides public power benchmarking
 Achieving an RP3 level gives public
power utilities a tool for marketing what
we do best within our communities
 RP3 application results provide a
structured framework for sustaining or
improving a reliable electric system
Focusing on Results
Economic
Development
Engineers
Planning
Utility
Management
Customers
RP3
Board
Commission
Council
Employees
Safety
Officers
Finance
Operations
Staff
RP3 Program Criteria
RP3 Review Panel
•
•
•
•
•
•
•
•
2 Large
2 Medium
2 Small
1 JAA/SA
3 T&D
3 Safety
2 HR
3 Sys Plan
Missouri Very Active in RP3
• Bill Bach – Popular Bluffs
– Chair of the System Planning Committee
• Mike Conyers – MPUA
– Chair of the Safety Committee
• Brent McKinney – Springfield
– Chair of T&D Committee
– Chair of System Planning Committee
– Will serve as Reliability Representative
Missouri RP3 Members
Carthage Water & Electric
Plant
Carthage
5th Cycle
City of Jackson
City of Kirkwood, Kirkwood
Electric
Jackson
5th Cycle
Kirkwood
5th Cycle
City Utilities of Springfield
Columbia Water and Light
Department
Springfield
5th Cycle
Columbia
5th Cycle
Independence Power & Light
Independence 6th Cycle
Marshall Municipal Utilities
Marshall
6th Cycle
Earning Your RP3 Designation
• Gold Level – for the utility that meets 80
percent of the RP3 program criteria.
• Platinum Level – for the utility that meets
90 percent of the RP3 program criteria.
• Diamond Level – for the utility that meets
100 percent of the RP3 program criteria.
RP3 - Applications
94
100
86 84
90
94
82
80
70
66 64
SCORE
60
61 60
52
50
48
Applied
Approved
40
30
20
10
0
1
2
3
4
RP3 Year/Cycle
5
6
Reliability
Reliability Indices
and use
Benchmarking
Mutual Aid
Disaster Planning
NERC Standards
- Physical / Cyber
180
154.78
160
140
120
109.88
100
80
69.31
69.808
60
40
20
2.38479
1.34
0
SAIDI
CAIDI
APPA
IEEE
SAIFI
Safety
Safety Manual Use &
adoption
Work Practices
Meetings, OSHA Training,
AED’s, etc
Disaster Drills
Benchmarking
Safety Data
Comparison of all systems
Compare by size
Compare region to region
Measuring Safety Culture?
RP3 Cycles 5 and 6 Average OSHA Incidence Rate by Number of "No" and
"No Answer" Responses to Safety Questions on RP3 Application
Average Incicence Rate (Calculated per OSHA
Methodology)
14
12
11.51
10
9.20
8
RP3 Cycles 5 and 6
6.09
6
4
2
0
0
1
Number of RP3 Safety Questions Answered "No" or "No Answer"
2
WorkForce
Development
Networking
Continuing Education
Succession Planning
Recruitment
IDP’s
Committee Participation
Workforce
Development
System Improvement
Research & Development
Power Supply
System Planning
Energy Conservation &
DSM
System Betterment
DEED - R&D
• DEED – created in 1980
– 100 Members
– Less than $100 K year
• DEED – 2010/11
– $669,600 awarded for 35 new projects
– 22 projects completed
– 62% of grant applications received funding
– DEED earned a national Associations
Advance America Award
DEED Growth
800
750
700
650
600
570
DEED members
500
461
442
390
400
300
215
200
133
100
0
1981
1985
1990
1995
2000
Years
2005
2010
2011
Missouri
1. DEED Membership Survey - Please
respond by Sept. 30.
2. DEED Student Research Grant/Internship
Applications due October 15, 2011. Put a
student to work at your utility. DEED pays
for the student and the utility obtains a
free temporary employee.
3. Apply in 2012 for a grant if you are doing
a cool project.
Benefits of Becoming an RP3
Designated Provider
• Recognition – both utility and JAA or SA
– National and Local Media
• RP3 Award Plaques.
• Access / Use of the RP3 Logo
– Use the logo on utility bills, vehicles, business cards,
Web site, etc.
• Insurance/Workman’s Comp rates.
• Bond Ratings – NES example
• Take advantage of what UAMPS and others
already offer.
Overall RP3 scoring
Why Participate in RP3?
 Achieving an RP3 level gives you a tool
for marketing what you do best within your
community
Why Participate in RP3?
 Helps MPUA and APPA support you on a
state, regional and national level.
Applying for RP3 Status
1.
RP3 DEADLINE is September 30, 2011.
2.
Applications and Procedure Manual are available for download
in Word or PDF at www.PublicPower.org/RP3
3.
Hard copy application packets are available by contacting
RP3@PublicPower.org
4.
Questions can be addressed to RP3@PublicPower.org or the
Engineering Services Department at 202-467-2900 or your
peers.
5.
Schedule a one-on-one webinar or conference call.
• Perfection is not attainable. But if we
chase perfection, we can catch
excellence. ~Vince Lombardi
Michael J. Hyland
Sr. Vice President, Engineering Services
American Public Power Association
(202) 467–2986
MHyland@APPAnet.org