THE ACA, ELIGIBILITY & ENROLLMENT Shanna Hanson, FHFMA 100 Years Ago (1906) Life expectancy 47 Bathtub 14% Telephone 8% Cars 8,000 Paved roads 144 miles Speed limit 10 mph CA 21st most populated state Births at home 95% Avg worker $200-$400 per year Drs 90% no college Women washed hair once a month Las Vegas pop. 30 High school grads 6% Marijuana, heroin, morphine all legal Health Coverage Memory Lane 19th Century: Little or no money 1930’s: Insurance 1962: Medicare 1965: Medicaid – Low-Income Families; ABD – 1986: Pregnant Women and Infants (State Option) – 1989: Pregnant Women and Children (Mandated) – 1990: Children 6-18 (Phased In) – 1997: SCHIP 2010: PPACA 2014: TOMORROW!!! Objectives Review areas of eligibility and enrollment process impacted by the ACA, regardless of expansion Examine what changes and how Help you prepare your staff and facilities for changes Today’s Agenda Language is Important States May vs. States Must State Option vs. Required by States Proposed vs. Final (Rules) MAGI – Modified Adjusted Gross Income Medicaid, Marketplace or both? Marketplace (a.k.a., Exchange) – FFM – Federally Facilitated Marketplace – FSP – Federal State Partnership Marketplace – State-Based Marketplace Language is Important QHP – Qualified Health Plan. Insurance coverage sold through the Marketplace, subsidized or not. APTC – Advanced Payment of Tax Credits. Subsidies received for QHP coverage in the Marketplace. IAP – Insurance Affordability Programs. Medicaid, CHIP, APTC Subsidized QHP. IPA – In-Person Assister. State program, separate from the Navigator program. CAC – Certified Application Counselor Unfunded assister. Expansion vs. Non-Expansion Overview Supreme Court Decision – Can’t penalize a state that does not expand Medicaid to 133% of Federal Poverty Level. No other provisions of the law affected. – Example: coordination with the Marketplace, including use of standard income eligibility methods, apply. Expansion vs. Non-Expansion “So What?” Impact on Medicaid Program Administration State policies and procedures will change Materials published Training provided Culture shifts State Medicaid systems must communicate electronically with the Marketplace Coverage gap in states that choose not to expand Other expansion models being considered Impact of ACA on Eligibility and Enrollment Application Assistance Presumptive Eligibility Eligibility Verifications Technology Application Process designed to be more consumer friendly Forms: single streamlined, multi-benefit or supplemental Interview: no face-to-face for MAGI Reconsideration: 90 days without new application Signatures: electronic, phone, fax, other Submission: online, phone, in person, mail or IAP agency (no “wrong door”) No Wrong Door! Application “So What?” Path to eligibility will be easier, less burdensome, and take less processing time. Federal government published three applications Additional supplemental forms may be needed Other application options exist Application assistance is a necessity – Massachusetts: less than 1 in 18 finish online Approved! How Many Assisters Do We Need? New Hampshire $73,000 per assister estimated, plus overhead costs Arkansas $600,000 grant 8 or less navigators 2.25 hours estimated per consumer 211,000 consumers 475,445 total hours of assistance Assuming assisters are using 85% of their time over six months of open enrollment to help consumers 884 hours per assister 475,445 / 884 = 538 assisters needed Georgetown University Health Policy Institute Center for Children and Families Assister by Marketplace Type Navigator: program development Navigator: program management Navigator: funding In-person assister: program development In-person assister: program funding Certified Application Counselor: program development Certified Application Counselor: funding Federally Facilitated State-federal Partnership State-based Federal government Federal government State Federal government Federal government with state participation State Federal government awards grants to a minimum of two entities in the state, one of which must be a communitybased organization Federal government awards grants to a minimum of two entities in the state, one of which must be a communitybased organization State can use federal exchange establishment grants for planning, but cannot use that funding for operations Will not have them Required Optional Not applicable State can use federal exchange establishment grants to establish and operate the program State can use federal exchange establishment grants to establish and operate the program Required for marketplace, optional for Medicaid Required for marketplace, optional for Medicaid Required for marketplace, optional for Medicaid None None None Navigator and IPA Duties 1. Maintain expertise 2. Maintain a fair, accurate and impartial manner 3. Facilitate selection of a QHP 4. Provide referrals for enrollees 5. Provide information in a culturally and linguistically appropriate manner 6. Perform outreach and education CAC Duties Marketplace (All) Medicaid/CHIP (Some or All) Provide information. Provide information. Assist individuals to apply for coverage. Help individuals complete an application or renewal. Help to facilitate enrollment of eligible individuals in QHPs and insurance affordability programs. Work with the individual to: – – – – – Provide documentation Submit to the agency Interact with the agency Respond to agency requests Manage their case Marketplace CAC Certification Requirements 1. Registers 2. Is trained prior to providing application assistance 3. Complies with applicable authentication and data security standards, and with the privacy and security standards 4. Provides application assistance in the best interest of applicants 5. Complies with any applicable state law(s) 6. Provides information with reasonable accommodations 7. Enters into an agreement Authorized Representatives Designated by the applicant/beneficiary Has the legal authority to interact on behalf of the applicant/beneficiary Can sign the application Receives notices Individual or organization Must be allowed by the state Hospital Enrollment “So What?” 1. Possibility of larger staff focused on assistance 2. Staff space allocations 3. Centralized or decentralized 4. Privacy for applicants 5. Performing tasks outside of your core business 6. Initial and ongoing training 7. Staff certification 8. Staying current with program and policy changes 9. Employing the most efficient and effective processes Presumptive Eligibility Presumptive Eligibility (PE) Enrollment by “Qualified Hospitals” – Participate as a Medicaid provider; – Notify state Medicaid agency of its decision to make PE determinations; – Agree to make determinations consistent with state policies and procedures; – At state option, assist individuals in completing and submitting the full application and in understanding any documentation requirements; and – Not be disqualified by the state Medicaid agency. PE Expansion Groups Presumptive Eligibility “So What?” Provider payment during temporary eligibility period – Payment stands even if person found ineligible State rules will vary, which may make PE more or less attractive to hospitals Risk of becoming uninsured after PE period Staffing, logistics, privacy, training and certification Eligibility MAGI-Based Medicaid: Collapse into 4 groups MAGI-Excepted Medicaid: Aged, disabled, etc. Optional Groups: BCCT, working disabled (exempt from MAGI) Emergency Medicaid: No changes Retroactive Coverage: Up to three months Spend down in 209(b) States not Medically Needy: Aged, blind, disabled Eligibility Maintenance of Effort: 9/30/19 for children Children – Highest level for age group – 185% Federal Poverty Level for infants Enrollment While Pending (e.g., disability): – MAGI-based or QHP enrollment while pending for MAGI-excepted coverage – Medicaid is retroactive, QHP coverage is not – MAGI-excepted Medicaid would be a secondary payer for overlapping eligibility Eligibility Criteria MAGI-Based Medicaid/CHIP Qualified Health Plan Household Tax household with exceptions Tax household Income Tax rules with exceptions Tax rules Disregard 5% Not applicable Budget Period Point in time (current month) Annual based on last tax return Start Date Up to 3 months retroactive Prospective Eligibility “So What?” States may drop and/or change Medicaid programs when the Maintenance of Effort expires 12/31/13, except for children Program options will impact: – Process the applicant goes through – Cycle time – Payment to the provider Verifications What – Age, DOB, Household Size: States “may” verify – Income: Process and sequence could vary – Pregnancy: Self-attestation How – Data-driven Process: Electronic sources – Documentation Submission: Online, phone, in person, or via mail – Electronic Data Matches: States decide usefulness, frequency and time-frame (could be after enrollment) Verifications How Cont’d – Self-Attestation: Permitted, except as required by law, or not permitted by law – When Documentation is Permitted: Not reasonably compatible – When State Law Does Not Permit Self Attestation: State option to accept self-attestation unless ACA does not permit Reasonably Compatible: Both attestation and electronic information are either above or below the eligibility level Reasonable Opportunity Period: 90 days for Marketplace; differs for Medicaid Verification “So What?” Verifications plans will be state specific State policy decisions will be based on their verification plan Transparency Technology Open enrollment: 10/1/2013 - 3/31/2014 Online application system must support single streamlined application Electronically Pass Accounts: Medicaid and the Marketplace FFM Medicaid “Determination” or “Assessment” – Medicaid eligibility determination or – Medicaid eligibility assessment (at the state’s option) Implement state access to “The Hub” Systems must support new renewal process Technology “So What?” Open enrollment without the technology to support it will create backlogs and frustration. State rules dictate the type of Medicaid decisions that can be made by the FFM. A lot to do. Will states be ready? Wrap-Up Reviewed six areas of the eligibility process impacted by ACA, regardless of expansion. ̶ Application ̶ Assistance ̶ Presumptive Eligibility ̶ Eligibility ̶ Verifications ̶ Technology Examined what changes and how. Gave you points to ponder as you begin to prepare your staff and facilities for the changes ahead. Human Arc Health Care Reform Resources LinkedIn @HumanArc_ HumanArc humanarc.com Additional Questions? shanson@humanarc.com Scoop.it! Industry Blog