e-AWB
Sponsored by:
Chairman’s Opening
Remarks
Felix Keck, Managing Director,
TRAXON Europe
Welcome Address
Nick Rhodes, Director Cargo,
Cathay Pacific Airways Limited
Jackson Chan, e-AWB Services Manager e-Freight,
Cathay Pacific Airways Limited
e-AWB Vision
IATA World Cargo Symposium
Nick Rhodes – Director Cargo
Jackson Chan – Manager e-Freight
09 Mar 2011
Agenda
1. Introduction
2. CX EDI Agreement
3. CX e-AWB
4. CX e-AWB Vision
5. Q & A
e-AWB Timelines
Implementation
Strategy
approved by S/C
Feb10
Mar
Briefing sessions
to Forwarder’s
Management
Apr
May
HAFFA + key customers
pre-alerted. Notice &
briefing invitation
issued
Start trail
run
Jul
Sep
Technical and
operation
training to
Forwarder’s OPS
Team
Conclude
EDI
Agreement
Oct
Nov
Start Pilot
Run
HKG
e-AWB
Cut over
Dec
Jan11
All HKG
Forwarders
are ready
Why 100% e-AWB in HKG

One International Airport

Strong Home-Based Carrier

Close-unit Cargo Community

Co-operative Government and Customs

Strong IT Support – GLSHK

“Can-Do” Hong Kong Spirit

Project Champion
CX EDI Agreement
CX Agreement adapted from
IATA Model Agreement
IATA
CX
What are differences?
IATA Model Agreement
CX Agreement
Difference?
Master Agreement
Master Agreement
Basically same
Annex A –Technical Annex
Annex A –Technical Annex
Basically same
Annex B- Conditions of
Contracts for contracts
concluded by electronic means
Annex B- Conditions of
Contracts for contracts
concluded by electronic means
Same
Annex C – Recommended
practice 1670
Annex C – Recommended
practice 1670
Same
Nil
Annex D – Terms for initiating
and concluding cargo contracts
in respect of Warsaw Carriage
CX only – for non
MC99 **
destinations
Nil
Annex E - Conditions of
Contracts for contracts
concluded by paper means
CX only – for non
MC99 **
destinations
Nil
Annex F – Airport Schedule
CX only – adopt
e-AWB by airport
* *TPE/KHH/BKK/HKT/CMB/KTM/DPS/JKT/SUB/PNH/HAN/SGN/CEB/MNL/DAC/MOW
CX e-AWB
e-AWB Scope of Document
Shippers
Origin-Destination
Carrier
Origin
Freight Forwarders
15.
16.
Import Goods Declaration
Customs Release Import
Export
Customs
Import
Customs
1.Invoice
2.Packing List
3.Certificate of Origin
6.
4.Letter of Instruction
5.Dangerous Goods Declaration 7.
8.
9.
10.
Master Air Waybill
House Waybill
House Manifest
Export Goods Declaration
Customs Release Export
11.
12.
13.
14.
Flight Manifest
Transfer Manifest
Export Cargo Declaration
Import Cargo Declaration
Note: Four more documents were added in year 2010
17.Flight Book List, 18.Security Declaration, 19.Transit Declaration and 20.CITES
Certificate
e-AWB only covers Master Air Waybill and House
Manifest out of 20 Documents in this diagram
Destination
Freight Forwarders
Consignees
Objectives of e-AWB
• Removal of paper AWB & replace by electronic AWB data
between Freight Forwarder and Airline.
• Replacing paper contract by electronic contract
• Establish first mandatory step for e-Freight
Design Principles
• One standard process between Freight
Forwarder and Airline.
• All cargo types.
• All destinations, MC99 or non-MC99 Countries.
How to implement it?
 To sign an Agreement for EDI with Forwarder
(Global agreement with Annex F for each individual location)
 To exchange electronic messages via CDMP or direct host-tohost connection. CX IT Provider is GLSHK
(Ezycargo/Ezyfreight)
* Forwarder send FWB/FHL to Airline and receive FNA/RCS
from Airline
Options:
1. Host to Host connection
(Forwarder’s own system, Local IT Provider, Global IT Gateway)
2. Ezycargo/Ezyfreight
Design Approach
 One standard procedure to Freight Forwarder
– No AWB Paper for all destinations ex-HKG
 Freight Forwarder has to send electronic Air Waybill and House Data
to CX e-Freight (ezyfreight) System.
 Other required documents can be manually uploaded to electronic
airline pouch
 CX will accept the AWB within 30 mins and inform Ready For
Carriage with EDI message (RCS) or reject with error message (FNA)
 CX will print AWB and House Manifest on behalf of forwarder based
on individual destination requirement
AWB Printing Based on
Destination
Inbound Customs Neutral AWB
Clearance
(4 copies)
Local Customs
accept
Laser AWB
e-Freight
(No paper AWB
(Print 1 A4 paper copy)
onboard)
PEK / CTU / CKG / FOC JNB / CSX / PUS / FUK AKL / AMS / HKG / KUL
/ HGH / KMG / NKG / / NGO / SPK / ADL / / LHR / ICN / SIN /
NGB / TAO / PVG /
CNS / PER / BRU /MXP SYD / YVR / NRT / MEL /
WUH / XMN / CAN / / ROM / ARN / BAH / BNE/ FRA / CDG / MAN /
CEB / HKT / PNH / JKT YYZ / LAX / SFO / IAH JFK / ORD/ PER/ KHH/
/ SUB / KTM / DEL / / ATL / DFW / MIA /
TPE
BOM / MAA / RUH / SYX / PEN / BLR / KHI /
JED / MOW / CMB/ BKI / HND / SDJ /OKA
BKK / DPS / MNL /
HAN / SGN / DAC/
DXB / KIX / PNH
Note: Master Waybill will be printed in either Neutral or Laser A4
House Manifest will be printed in Laser A4
Neutral AWB will be printed for truck and Interline shipments
Hopefully in near future, AWB will be printed by destination only when required.
e-AWB Process – Overview
Freight Forwarders
Service Providers
Airlines
OCR
ERP
Web
Prepare Consol
FWB/FHL
Receive Information
(system starts data validation)
Receive Freight
(warehouse receipt)
Deliver Freight
FSU/FOH
Freight on Hand
(system starts data validation)
Scan Documents
e-Pouch
(documents for airline acceptance:
license, declaration letter etc)
Resolve Issues
(with airline if any)
Print Cargo Receipt
(if need be)
Deliver Pouch
(to airline if any)
FNA
(system validation)
FSU/RCS
Validate Information
(data and scan)
Resolve Issues
(with forwarder if any)
Freight Acceptance
(produce cargo receipt)
Fly Pouch
(to destination if any)
Sample of e-AWB Pouch Label
Difference between e-AWB and e-Freight
e-AWB
e-Freight

To remove paper Air Waybill and replaced by 
electronic message (FWB).




Can implement on non-IATA declared
e-freight stations.

Only implement on IATA declared e-Freight stations.

No IATA Cargo IMP code

Need to input IATA Cargo IMP code: EAW or EAP
 The whole chain involves:
Origin Freight Forwarder  Origin Airline
To remove all physical papers required for air
transport, and convert them to electronic messages.
Examples:
Air Waybill, House Manifest, House AWB,
Invoice, Packing List, Certificate of Origin, etc.
 The whole chain involves:
Shipper  Origin Freight Forwarder  Origin Airline
 Origin GHA  Origin Customs 
Destination Customs  Destination GHA 
Destination Airline  Destination Freight
Forwarder  Consignee
Common Practice for e-AWB & e-Freight :
Documents which can’t be converted to electronic data can be sent to Airline through Ezycargo as e-Pouch.
Latest Status
 CX/KA have successfully cutover 100% e-AWB in HKG as planned
on 01Jan11
 e-AWB have been shipped to almost all CX/KA destinations and 100+
offline stations
 All EDI Agreements signed
 2/3 of HKG forwarders are connected by host-to-host
CX e-AWB Vision
e-AWB Vision
 Move AWB document printing from Forwarder to Airline origin
station
 Move AWB document printing from origin to destination, print
only by exception
 Implement 100% e-AWB for all CX/KA online stations by end
2012
 Remove Forwarder Pouch by implementing e-Freight
e-AWB Vision (cont..)
Inbound Customs Clearance
Local Customs accept
e-Freight
(No paper AWB onboard)
AKL / AMS / HKG / KUL / LHR / ICN / SIN / SYD / YVR
/ NRT / MEL / BNE/ FRA / CDG / MAN / JFK / ORD/ PER/
KHH/ TPE
PEK / CTU / CKG / FOC / HGH / KMG / NKG / NGB / TAO /
PVG / WUH / XMN / CAN / CEB / HKT / PNH / JKT / SUB /
KTM / DEL / BOM / MAA / RUH / JED / MOW / CMB/ BKK /
DPS / MNL / HAN / SGN / DAC/ DXB / KIX / PNH
JNB / CSX / PUS / FUK / NGO / SPK / ADL / CNS / PER /
BRU /MXP / ROM / ARN / BAH / YYZ / LAX / SFO / IAH /
ATL / DFW / MIA / SYX / PEN / BLR / KHI / BKI / HND / SDJ
/OKA
All CX stations are e-freight enabled station
Q & A ?
Thank You !
Keynote: The Iberia e-AWB
Experience In Madrid
Angel Cabeza Rivas, Head of Network &
Product Development, Iberia Cargo
IBERIA e-AWB VISION
Angel Cabeza
IBERIA CARGO / Head of Network & Product Development
IATA World Cargo Symposium, Istanbul, March 9th, 2011
AGENDA
1. IB vision on e-AWB
2. The solution
3. The Status
4. What's next
IBERIA e-AWB VISION
The AWB is the common document for all shipments…
Let´s Make it HISTORY !
eFreight
Benefits &
Shipments
eAWB
Now
Number of Documents & Complexity
THE SOLUTION
IBERIA eAWB KEY SUCCESS ELEMENTS
Spanish Customs Support
IATA RP1670 full endorsment as
IB eAWB standard Agreement
eBusiness HelpDesk: eAWB & eFreight
are MAJOR changes for all participants
IT Systems readiness: iberia-cargo.com
& TRAXON GLOBAL CCS
Forwarders & IBERIA Top Management willingness to embrace
this initiative and get eAWB benefits in early stages
IBERIA e-FREIGHT & e-AWB STATUS
IBERIA as part of the IATA eAWB Working Group
support the IATA RP 1670, and takes it as the
Standard IB eAWB Agreement
More than 10 with Global & Local Forwarders
from Spain, Colombia, Germany
have already signed with IB eAWB Agreement
Other 2 Global and 8 Local
Forwarders to join during 2011
0
01/02/2008
01/03/2008
01/04/2008
01/05/2008
01/06/2008
01/07/2008
01/08/2008
01/09/2008
01/10/2008
01/11/2008
01/12/2008
01/01/2009
01/02/2009
01/03/2009
01/04/2009
01/05/2009
01/06/2009
01/07/2009
01/08/2009
01/09/2009
01/10/2009
01/11/2009
01/12/2009
01/01/2010
01/02/2010
01/03/2010
01/04/2010
01/05/2010
01/06/2010
01/07/2010
01/08/2010
01/09/2010
01/10/2010
01/11/2010
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IBERIA e-FREIGHT & e-AWB STATUS
Total
Over
2.000 eFREIGHT (eAWB) shipments each month and growing
Cuenta de Nº AWB
3000
e-AWB CAGR 2008-2010: +65%
2500
2000
% eAWB by origin
1500
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1000
MAD:
19%
Total
SPAIN:
12%
NETWORK: 5%
500
IBERIA e-FREIGHT & e-AWB STATUS
IATA MIP, Dec 2010
IBERIA 5th Airline in the World & 1st European Airline
WHATS NEXT?
Everything is in place now to make WORLDWIDE
the e-AWB iniciative a REALITY.
IT Systems are ready.
ALL WE NEED IS A
FIRMLY SUPPORT
FROM
INTERNATIONAL
CUSTOMS
We All (Shippers,
Forwarders &
Carriers…) are
willing to start!
Legal framework is
favourable with
MP4/MC99, and the
eAWB Agreement
defined
Keynote: The Emirates
e-AWB Experience in Dubai
Niranjan Navaratnarajah, Manager Cargo
Systems and E-Freight, Emirates SkyCargo
“Moving Toward 100% eAWB"
By Niranjan Navaratnarajah
Manager cargo Systems & E-Freight
37
Remember the Benefits.

Reduction in processing cost

Greater accuracy

Reduction in cargo handling delays

Elimination of the requirements to file and store paper AWB

Real-time access to AWB information when required and not from stores
38
How did we do it.
≥
Door to Door Campaign with Global Account Customers
≥
Campaign Locally with trusted customers
≥
Educate and explain the e-AWB concept to Staff and Customers.
≥
Be creative and offer differential Service offerings.
≥
Simplify it, e-AWB and e-Freight, Separate but connected.
39
How did we do it.
Explained that the e-AWB agreement is simply replacing the Condition of Contract on the
AWB.

Contrary to opinion, the e-AWB agreement protects the interests of Customers.

Have an open dialog with Customs, Airline and Agent on a feasible solution to achieve eAWB in the local market.

DXB customs don’t want the MAWB

40
What are the challenges?

Global Forwarders are cautious to accept and adapt e-AWB even though their IT
systems are e-AWB capable already.

Forwarder local offices hesitant to adopt e-AWB, what's in it for us?

Countries which have ratified the MP4/MC99 treaties where customs are still
demanding original AWB documentation.
41
What are the challenges?

Changing the mind set among customers to accept electronic data (EDI) instead
of paper documents.

Numerous legacy IT systems in place.

Customs IT landscapes are very diversified.
42
Keeping our Targets in View.
≥
100% e-AWB by end 2014
≥
70% e-AWB by end 2013
≥
30% e-AWB by end 2012
≥
10% e-AWB by end 2011
43
“Moving Toward 100% eAWB"
Thank You
44
Keynote: How to Roll-Out
Successfully e-AWB?
Céline Lavinay-Hourcade, Manager, Cargo
Industry Management, IATA
Objectives of e-AWB project
 Replace the paper Air Waybills by the electronic
version. No more paper AWB tendered to
airlines!
 Provide a win-win-win scenario for airlines,
freight forwarders and ground handlers by
lowering costs, increasing data accuracy and
improving customer experience
46
Key milestones for the Industry
 2010: standard approved (RP1670) by the




Industry and piloted by 9 airlines in 8 countries
2011: 6% e-AWB
2012: 30% e-AWB & standard EDI multi-lateral
agreement
2013: 70% e-AWB
2014: 100% e-AWB
47
e-AWB today
 10 cargo hubs in 10 countries where e-AWB has
already been piloted by 12 airlines
 162 airlines & local FFA to be actively engaged
in April/May by IATA to raise awareness and
mobilize the industry toward the 2014 mandate
 111 countries where e-AWB is legally feasible
accounting for 95% of the global air freight
volumes
48
Reduce your costs and delays
Improve your customer service
Start e-AWB, now!
49
Simple steps for your e-AWB project
1. Set up your project team
2. Define your deployment plan
3. Ensure technology is in place
4. Sign your first EDI agreements
5. Engage and align your partners
6. Use the support from IATA
50
Set-up your project team
 Get the support from your Senior
Management (Sales, IT, Legal, Operations,
Customer support)
 Your e-AWB project champion needs to have a
lot of IT background, the cargo experience and
the passion to make it happen
51
Define your deployment plan
When?
Where?
 First signed EDI
 Home market?
agreement
 100% out of home market
 100% where feasible
 e-AWB markets?
 Top trade-lanes?
 e-freight trade-lanes?
 All trade lanes or only
MC99/MP4 trade lanes?
How?
 By freight forwarder?
 By GHA?
52
Ensure technology is in place
 Ensure you have the capability to send,
receive & archive FWB, FSU/RCS
messages and Cargo Receipt
 Offer web portal to your customers without EDI
capability
 Improve your data quality
53
Sign your first EDI agreements
 Define your strategy
 Contact your top 20 customers?
 Engage all your customers in the same market?
 Contact the local FFA and let them push for their
members to sign the EDI agreements?
 Involve the right people: Legal is in the driver
seat, Sales and Claims departments need to be
trained & informed
54
Engage and align your partners
 Engage
 Ground handlers
 Communicate
 Freight forwarders
 Explain
 Interline partners
 Align
 Airports
 IT providers
 Insurance companies
55
Use the support from IATA
Coming soon
 e-AWB scorecards
 e-AWB e-learning module
 e-AWB Interactive Map to
check the airports readiness
 e-AWB Handbook
 IATA Regional Workshops
Already available
 e-AWB basics
 e-AWB specifications
 IATA RP1670
on www.iata.org/eawb
56
For more information, go to the IATA website
www.iata.org/eawb
57
e-AWB Questions & Answers
Moderator: Celine Lavinay-Hourcade, Manager, Cargo Industry Management,
IATA
Panel: Jackson Chan, e-AWB Services Manager e-Freight, Cathay
Pacific Airways Limited
Niranjan Navaratnarajah, Manager Cargo Systems and
E-Freight, Emirates SkyCargo
Angel Cabeza Rivas, Head of Network & Product Development, Iberia Cargo
Chairman’s Closing
Remarks
Felix Keck, Managing Director,
TRAXON Europe