Lloyd’s European Coverholder Event
‘supporting the coverholder network ‘
3 November 2010
© Lloyd’s
Welcome to Lloyd’s
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Coverholders are a key distribution channel for Lloyd’s - we value your
business and support
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Today, we aim to: 
Share information with you - on key Lloyd’s developments, to help
you support your clients
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Obtain your feedback - to 'help us help you' develop your business

Provide networking opportunities - with other leading European
Coverholders and Lloyd’s country managers
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Update you on progress – against areas flagged at the 2010 event
© Lloyd’s
-------- Lloyd’s Gallery 11 -------9.30 – 10.00
Registration and Coffee (PR 2&3)
10.00 – 10.30
Welcome & EU Coverholder Update (PR 2&3)
Stephen Moore, Manager Market Development
Lloyd’s European Regional Heads
10:30 – 12.15
Workshop Sessions (2 delegate groups do each session in rotation)
Chaired by Benno Reischel, Head of Northern Europe, Lloyd’s
(each session - 15min presentation + 30min group questions/actions)
Workshop 1 – Branding, Marketing & Education (PR 2)
Stephen Moore, Manager, International Markets
Matt Drage, Marketing & Communications Manager
Workshop 2 – Supporting Technology (PR 4)
Adam Stafford, Head of Electronic Distribution, Market Development
12:15 – 12.45
Workshop Feedback and Recommended Actions (PR 2&3)
Feedback from presenters on recommendations / actions
12.45 – 13.00
Lloyd’s Key Messages & Q&A with the CEO (PR 2&3)
Richard Ward, CEO, Lloyd’s
13.15 – 14.30
Coverholder & Country Manager Lunch (PR 4 / G11 lobby)
G11 lobby with Country Manager Networking Tables
Showcasing of the Coverholder Toolkit on ipads will take place
© Lloyd’s
14.30 – 15.15
European Regulatory Update (PR 2&3)
Alastair Evans, Head, Government Policy & Affairs
15.15 – 16.00
Coffee break (G11 Lobby) + Optional Lloyd’s Tour
Showcasing of the Coverholder Toolkit on ipads will take place
--------move to ground floor--------
16.00 – 17.15
Lloyd’s Panel - Q&A Session Open to Market (Captain’s Room)
Peter Montanaro, Head, Delegated Authorities, Lloyd’s (Chairman)
Lloyd’s European Regional Heads
Peter Fitch, Head of Communications
Representative from London MA & Broker
18.00 – 19.00
Lloyd’s Coverholder Drinks Reception (Rostrum, Underwriting Room)
19.00 – 21.30
Lloyd’s Dinner hosted by Jose Ribeiro, Director of International Markets
(Captain’s room)
© Lloyd’s
‘What you told us’
1.
Streamline data & bordereaux reporting
2.
Clarify use of Lloyd’s brand
3.
Provide email & newsletter updates
4.
Provide promotional material to help explain Lloyd’s
5.
Provide local language promotional materials
6.
Clarify agent appetite & product offerings
7.
Streamline contract renewal – e.g. multi year contracts
8.
Reduce confusion between syndicate & insurance co. operations
9.
Explain claims developments
… Summary update with your event invite & more detail in the workshops
© Lloyd’s
Lloyd’s in Europe
© Lloyd’s
Lloyd’s European Premium by Class
CHART: Lloyd’s Gross Signed Premiums: in million US$
6,000
5,500
800
5,000
4,500
700
4,000
600
3,500
500
3,000
2,500
400
2,000
300
2008
2009
2010
1,500
200
1,000
100
500
0
0
UK
Source: Market intelligence based on Xchanging; Gross Signed Premiums (GSP); *Europe defined as territories included in Chart
!
Lloyd’s data is based on Xchanging “REG 258”, (2010); unaudited figures based on country of origin and processing by calendar year; please refer to Appendix for detailed summary ©
of Lloyd’s
Lloyd’sData Limitations.
Lloyd’s European Premium by Class
CHART: Lloyd’s Gross Signed Premiums: by Lloyd’s 10
Marine
3%
2%1%
Property (D&F)
7%
25%
Casualty
7%
Property Treaty
2010 Lloyd’s GSP
8%
Energy
US$ 10.4bn
Accident & Health
Aviation
13%
18%
Casualty Treaty
UK Motor
16%
Overseas Motor
Source: Market intelligence based on Xchanging; Gross Signed Premiums (GSP); *Europe defined as territories included in Chart on previous slide
!
Lloyd’s data is based on Xchanging “REG 258”, (2010); unaudited figures based on country of origin and processing by calendar year; please refer to Appendix for detailed summary ©
of Lloyd’s
Lloyd’sData Limitations.
Lloyd’s European Premium by Channels
CHART: Lloyd’s Gross Signed Premiums: by Distribution Types
Direct
5%
21%
Facultative
2010 Lloyd’s GSP
US$ 10.4bn
55%
Non-Proportional Treaty
19%
Treaty
Source: Market intelligence based on Xchanging; Gross Signed Premiums (GSP); *Europe defined as territories included in Chart on previous slide
!
Lloyd’s data is based on Xchanging “REG 258”, (2010); unaudited figures based on country of origin and processing by calendar year; please refer to Appendix for detailed summary ©
of Lloyd’s
Lloyd’sData Limitations.
Lloyd’s European Premium by Channels
CHART: Lloyd’s Gross Signed Premiums: by Distribution Types
Direct
5%
4%
6%
Facultative
29%
41%
Brokers
2010 Lloyd’s GSP
US$ 7.5bn
25%
Coverholders
2010 Lloyd’s GSP
US$ 2.9bn
90%
Non-Proportional Treaty
Treaty
Source: Market intelligence based on Xchanging; Gross Signed Premiums (GSP); *Europe defined as territories included in Chart on previous slide
!
Lloyd’s data is based on Xchanging “REG 258”, (2010); unaudited figures based on country of origin and processing by calendar year; please refer to Appendix for detailed summary ©
of Lloyd’s
Lloyd’sData Limitations.
Importance of pro-actively managing
performance of Delegated Authorities

> 2,500 coverholders worldwide (including 200 service companies)
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> 6,800 binders worldwide
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> 95 applications approved in Europe in 2011
Note: Numbers are based on year of account data
© Lloyd’s
Strong network of coverholders
UK
675
Denmark
Norway
Sweden
21
15
Total
8
Coverholders in Europe
Poland
37
5
Ireland
3
France
1024
Austria
Netherlands
44
17
33
23
Spain
12
16
102
26
SwitzerlandLloyd's
Italy
Europe:International
MARKET UPDATE
MarketsOctober
QUICK 2008
TOURGermany
Belgium
7
Greece
© Lloyd’s
Source – As at April 2011, includes service companies
Regional update
© Lloyd’s
Uk & Ireland
Key developments in 2011 & Priorities for 2012
Key Developments in 2011
 Established the first inwards broker programme for UK regional brokers.
 Visited approximately 40 new coverholders around the UK
 Lloyd’s presence for the first time at BIBA, AIRMIC and Expos (with market practitioners!)
 Lloyd’s played a key role in the inception of the MGAA.
 First Lloyd’s Event in Northern Ireland.
Priorities for 2012:
 MANAGING GENERAL AGENTS - develop and influence the progress of the MGAA
 COVERHOLDERS – Relationship Management
 PROFILE THE LLOYD’S BRAND – continue to generate high profile industry and general business interest in
Lloyd’s to promote a better understanding of the Lloyd’s market
 REGIONAL BROKERS/BROKER NETWORKS/CLUSTER GROUPS - continue to develop relationships with
regional UK brokers either directly or via BIBA/IIB and to encourage more ‘traffic’ into Lloyd’s. For Irish Brokers to
view the Lloyd’s Market as a real alternative to the local direct writers
 RISK MANAGERS/CEDANTS/CLIENTS/STUDENTS - continue to develop relationships with risk
managers/AIRMIC members to promote better understanding of the Lloyd’s market. To undertake educational
initiatives to students and / or other interested audiences to raise understanding of Lloyd’s.
 MANAGING AGENTS & LLOYD’S BROKERS - facilitate and support managing agents and Lloyd’s brokers in
their initiatives in the UK & Ireland and in particular raise awareness of the UK regional market in Lloyd’s.
© Lloyd’s
Uk & Ireland
Key developments in 2011 & Priorities for 2012
Major Events 2012:
 Inwards Broker/MGA programmes (coverholders are also welcome)
 Broker Expos – Coventry and Weybridge
 Regional Event – Meet the Market Day – involving local coverholders/service companies.
 AIRMIC – Liverpool Conference and workshop; partnership programme - June
 BIBA – Manchester Conference and fringe session - May
 Ireland – Meet the Market Day 10th May 2012 – Dublin
 Ireland – Bloodstock/Class of Business Event
 Ireland – Broker Networking Event - September
© Lloyd’s
Southern, Eastern Europe & Africa
Key developments in 2011 & Priorities for 2012
Key Developments in 2011
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Market Trip to Turkey
Russia
New Representative in Israel
Market development & Events plan successfully delivered in the region
Priorities for 2012:
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Russia
Turkey
Strategy for Arab countries
Implementation of strategy for Sub-Saharan region & CEE countries
Major Events 2012:
 Re-insurance rendez-vous for CEE countries in Poland
 CEO visit to Turkey & Spain
 Regional event for Sub-Sahara
 Country level Meet the Market events (Italy, Spain, Poland, Israel)
© Lloyd’s
Northern Europe
Key developments in 2011 & Priorities for 2012
Key Developments in 2011: Enhance presence and visibility
 Opened Lloyd’s Benelux office in Rotterdam
 More Coverholders established in Northern Europe (+37 last 20 months)
 Demystifying Lloyd’s: EU Broker Access Roadmap in six languages; Class of Business and
Networking Events
 Launched Claims Workshops: introducing new claims management principles
 Wording Repository for Binding Authority and Policy Wordings – German pilot launched
 Launched the Lloyd’s/FERMA Professional Development Programme for risk managers
Priorities for 2012: Focus on profiling Lloyd’s and adding value
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Move office in Paris: visible, reachable, usable
Ensure continuity of Lloyd’s representation in Germany: introduce new country manager
Boost business opportunities in the Benelux Countries: Meet the market – mini Lloyd’s
Strengthen the Coverholder network in the Nordic countries: optimizing distribution
Explore market development opportunities in Finland: extending our horizon
Switzerland and France: regional networking events – going local
Promote Austria as regional Lloyd’s platform for Central Europe
Research Arctic risks for the shipping and drilling industry: be prepared for tomorrow
© Lloyd’s
Northern Europe
Key developments in 2011 & Priorities for 2012
Major Events 2012:
 All countries: Class of Business (COB) events focusing on capacity demand and Lloyd’s expertise
 France: AMRAE conference; regional networking events
 Benelux: Meet the Market in Rotterdam
 Germany: Baden Baden reinsurance week
 Nordic Region: launch of Lloyd’s Arctic Risk Report
 Switzerland: Regional COB and networking events
 Chairman’s visits to Germany and France
© Lloyd’s
Concluding comments
© Lloyd’s
Concluding comments
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Coverholders are a key part of Lloyd’s distribution network
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We want to support you and your business
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We value your business & knowledge of your markets
●
We welcome your feedback
…Do make full use of the programme & networking opportunities
© Lloyd’s
Coverholder Workshops
© Lloyd’s
Coverholder workshops
Workshop sessions: 10.40-12.15
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Workshop 1 – Lloyd’s Branding, Marketing & Education (Room 2)
- Stephen Moore, Manager, International Market Development
- Matt Drage, Manager, Marketing Communications
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Workshop 2 – Supporting Technology (Room 4)
- Adam Stafford, Head of Electronic Distribution
Feedback session: 12.15-12.45 (Room 2,3)
© Lloyd’s
Lloyd’s Key messages & Q&A
Richard Ward, CEO
© Lloyd’s
European Regulatory update
Alastair Evans, Head, Government Policy & Affairs
© Lloyd’s