Compendium of Best Practices and Benefits of National Logistics Associations in Selected APEC Economies First Workshop, Oakes on Collins Melbourne, 5-7 April 2011 Author: Quek Keng Liang Organisation: Singapore Logistics Association Compendium of Best Practices and Benefits of National Logistics Associations Purpose of Presentation •Objective: Provide an overview of the Singapore Logistics Association (SLA) Melbourne Workshop, 5-6 April 2011 No. 2 Compendium of Best Practices and Benefits of National Logistics Associations Vision, Mission & Quality Policy Melbourne Workshop, 5-6 April 2011 No. 3 Compendium of Best Practices and Benefits of National Logistics Associations Objectives • To promote, protect and develop a sound logistics industry • To represent, protect and promote the general interests of members • To develop, promote & enhance Singapore as a premium regional and international logistics hub Melbourne Workshop, 5-6 April 2011 No. 4 Compendium of Best Practices and Benefits of National Logistics Associations Members The Association was established on 6 September 1973 and was previously known as Singapore Freight Forwarders Association. It was renamed Singapore Logistics Association on 30 August 1999. Singapore Logistics Association (SLA) champions the causes of the logistics and transport industry in Singapore. As the lead association, SLA seeks to fulfill its objects in close collaboration and engagement with logistics companies & professionals, institutions & academia, industry organizations and partners, government agencies as well as international organizations & businesses. Its growing membership of more than 450 business entities today offers a diverse scope of logistics and ancillary support services. Melbourne Workshop, 5-6 April 2011 No. 5 Compendium of Best Practices and Benefits of National Logistics Associations Membership as at 1 March 2011 Ordinary Members (403) Association Members (44) Agility CJ GLS CWT DHL FedEx Freight Links Griffin Kinetic K C Dat Keppel Logistics Logwin Air+Ocean Menlo Worldwide Poh Tiong Choon Singapore Post Toll YCH Global Logistics etc Ascendas Aetos Security CargoWise IBM Singapore Kewill SingTel Nanyang Polytechnic Ngee Ann Polytechnic Republic Polytechnic Temasek Polytechnic Institute of Technical Education etc Melbourne Workshop, 5-6 April 2011 No. 6 Compendium of Best Practices and Benefits of National Logistics Associations Services Offerings by SLA members Melbourne Workshop, 5-6 April 2011 No. 7 Compendium of Best Practices and Benefits of National Logistics Associations Organisation Structure Melbourne Workshop, 5-6 April 2011 No. 8 Compendium of Best Practices and Benefits of National Logistics Associations Engaging Industry Partners & Government Agencies Ministry Ministry of Education •Council for Private Education (CPE) Policies impacting/influencing the industry •Private Education Act - To regulate the private education sector more effectively and improve its quality •Private Education Institutions (PEIs) are required to register with CPE •SLA set-up ‘The Logistics Academy Pte Ltd’ •Still in process of securing recognition of courses previously approved by another agency Ministry of National Development •Agri-food & Veterinary Authority of Singapore (AVA) •Dialogued with AVA on new requirements in the fumigation of containers on nonpermeable surface or on the ground, where the previous practice of fumigation of containers on trailers and the use of boarding in containers would be disallowed •The working group proposed to establish centralized fumigation areas or at designated container depots with adequate facilities Ministry of the Environment & Water Resources •National Environment Agency (NEA) •New Air Emission Standards for Industries •The standards have been drawn up after extensive consultations with the industries inputs in industrial processes and air pollution control technologies Melbourne Workshop, 5-6 April 2011 No. 9 Compendium of Best Practices and Benefits of National Logistics Associations Engaging Industry Partners & Government Agencies Ministry Ministry of Transport •Land Transport Authority (LTA) Ministry of Manpower •Workplace Safety & Health Council (WSHC) •WSHC Logistics & Transport Committee Policies impacting/influencing the industry •SLA participated in the review the safety of workers transported on lorries •SLA contributed in the development of 2 workplace safety and health guidelines: Fatigue Management and Safe Loading on Vehicles •‘Logistics & Transport Safety Orientation Course’ was jointly developed by SLA and WSHC to promote basic workplace safety and health for the logistics and transport sector Melbourne Workshop, 5-6 April 2011 No. 10 Compendium of Best Practices and Benefits of National Logistics Associations Engaging Industry Partners & Government Agencies Ministry Feedback to Agencies on Policies/Regulations •SC conducted industry consultation with SLA to gather feedback on the possible impacts of implementing Advance Export Declaration (AED) Ministry of Finance •Singapore Customs (SC) •Inland Revenue Authority of Singapore (IRAS) •SLA is represented in IRAS Taxpayer Feedback Panel •SLA and IRAS co-organized a seminar and feedback session on Productivity & Innovation Credit Scheme for members •SLA provided feedback to IRAS & SC on bad debt arising from GST paid on behalf of importers Ministry of Trade & Industry •Competition Commission Singapore (CCS) •SLA provided inputs on the effects to logistics business if block exemption to shipping is extended for a further five-year period Melbourne Workshop, 5-6 April 2011 No. 11 Compendium of Best Practices and Benefits of National Logistics Associations Engaging Industry Partners & Government Agencies Ministry Ministry of Trade & Industry (MTI) •SPRING Singapore The Standards, Productivity and Innovation Board Feedback to Agencies on Policies/Regulations •Foreign Worker Policy: Meetings with MTI were held together with MOM, Spring Singapore to highlight and feedback that the industry would face a shortage of workers when the new foreign worker quota were to take effect Ministry of Manpower (MOM) Ministry of Trade & Industry •Economic & Development Board (EDB) • SLA provided feedback on the challenges and strategies faced by the industry in driving productivity improvements Melbourne Workshop, 5-6 April 2011 No. 12 Compendium of Best Practices and Benefits of National Logistics Associations Engaging Industry Partners & Government Agencies Ministry Ministry of Information, Communication & the Arts •Infocomm Development Authority of Singapore (IDA) Ministry of Transport •Civil Aviation Authority of Singapore (CAAS) •Maritime & Port Authority of Singapore Ministry of Trade & Industry •SPRING Singapore Supply Chain Connectivity •e-freight@Singapore: SLA is represented in the steering committee to promote and develop e-freight@Singapore in enhancing Singapore as an air cargo and logistics hub •Infocomm@Seaport: SLA is represented in the steering committee which focuses on enhancing the connectivity and communications between players in the seaport community; promoting operational and service excellence; and increasing opportunities for the seaport community to attract new businesses •German-Singapore Business Forum & Korea Singapore Logistics Council: SLA is represented on these committees for forging stronger business partnerships and connectivity Melbourne Workshop, 5-6 April 2011 No. 13 Compendium of Best Practices and Benefits of National Logistics Associations Engaging Industry Partners & Government Agencies • Examples of News/Updates in policies & regulations and government schemes that have been disseminated to members of SLA: • Ministry of Health, Health Sciences Authority • Updates in Medical Devices Regulations • Guidelines on Workplace Safety & Health • Ministry of Finance, Inland Revenue Authority of Singapore • • Import GST Deferment Scheme Productivity & Innovation Credit Scheme Melbourne Workshop, 5-6 April 2011 No. 14 Compendium of Best Practices and Benefits of National Logistics Associations Engaging Associations International Connectivity •Member of AFFA (ASEAN Federation of Forwarders Association) & FIATA (International Federation of Freight Forwarders Association) •Active participation in international & regional meetings, e.g. UN ESCAP (United Nations Economic and Social Commission for Asia and the Pacific), FIATA – Asian Pacific Region Meetings •Memoranda of Understanding with other associations: •Canadian International Freight Forwarders Association (CIFFA) •National Association of Freight & Logistics (NAFL) – Dubai, UAE •Taiwan International Logistics & Supply Chain Association (TILSCA) •Association of Transport Forwarding Organisations of Ukraine (UZT) •Mongolian Logistics Association Melbourne Workshop, 5-6 April 2011 No. 15 Compendium of Best Practices and Benefits of National Logistics Associations Local Enterprise & Association Development (LEAD) Programme • Jointly managed by SPRING and International Enterprise Singapore • SLA launched its LEAD Programme on 1 October 2007 • 4 Strategic Thrusts through 11 Projects to promote growth and maintain Singapore’s leadership position as a regional logistics hub Melbourne Workshop, 5-6 April 2011 No. 16 Compendium of Best Practices and Benefits of National Logistics Associations Local Enterprise & Association Development (LEAD) Programme Thrust 1 Thrust 2 Thrust 3 Industry Branding & Benchmarking Education & Training Resource & Competence Development • Supply Chain Security Practices • Singapore Logistics industry branding • Portal Development • Benchmarking Study & Capability Diagnostic Tools • Online Learning Platform • Supply Chain & Logistics Degree Course • Scholarship to Groom & Retain Talents • The Logistics Academy • Cost Effective IT Solution Thrust 4 Business Facilitation & Development • Overseas Business / Mission Trips & Business Networking • Adoption of Best Practices (publication of 4 guide books) Melbourne Workshop, 5-6 April 2011 No. 17 Compendium of Best Practices and Benefits of National Logistics Associations Local Enterprise & Association Development (LEAD) Programme Thrust 1 • Industry Branding & Benchmarking Singapore Logistics industry branding • • Singapore Logistics industry branding • Portal Development • • Benchmarking Study & Capability Diagnostic Tools • Launched We Can Movement in September 2010 to correct perception of the logistics industry being difficult, dangerous and dirty Portal Development • The Portal, www.sla.org.sg, was launched on 25 February 2011 Benchmarking Study & Capability Diagnostic Tools • www.sladiagnosistool.sg is part of the SLA Portal Melbourne Workshop, 5-6 April 2011 No. 18 Compendium of Best Practices and Benefits of National Logistics Associations Local Enterprise & Association Development (LEAD) Programme Thrust 2 Education & Training • Online Learning Platform • Online learning platform • • Supply Chain & Logistics Degree Course • • Scholarship to Groom & Retain Talents • • The Logistics Academy • Online learning system installed for students of SLA Supply Chain & Logistics Degree Course • • Jointly developed by SLA/UniSIM Received over-whelming enrolment Scholarship to Groom & Retain Talents • • SLA awarded a total of 13 scholarships to date 5 more to be awarded @ S$30k each The Logistics Academy • The training institute was incorporated in February 2010 Melbourne Workshop, 5-6 April 2011 No. 19 Compendium of Best Practices and Benefits of National Logistics Associations The Logistics Academy Melbourne Workshop, 5-6 April 2011 No. 20 Compendium of Best Practices and Benefits of National Logistics Associations Local Enterprise & Association Development (LEAD) Programme Thrust 3 Resource & Competence Development • Supply Chain Security Practices • Cost Effective IT Solution • Adoption of Best Practices (publication of 4 guide books) • Supply Chain Security Practices • • Cost Effective IT Solution • • 3 public seminars, to raise awareness on supply chain security among enterprises and professionals Software-as-a-Service (SaaS) products are made available on SLA Portal for members’ benefits Adoption of Best Practices • • Five Guides to International Logistics series have been published more in the pipeline to be launched Melbourne Workshop, 5-6 April 2011 No. 21 Compendium of Best Practices and Benefits of National Logistics Associations Promoting International Connectivity Thrust 4 Business Facilitation & Development • Overseas Business / Mission Trips & Business Networking • Overseas Business/Mission Trips • SLA worked with IE Singapore and SPRING Singapore to organize 2 business missions in year 2010 to Ukraine & Indonesia Melbourne Workshop, 5-6 April 2011 No. 22 Compendium of Best Practices and Benefits of National Logistics Associations www.sla.org.sg – Industries served by SLA Members • • A total of 137 new members recorded since the LEAD Programme for Singapore logistics started in 2007 these new members constituted 32% of the 431 SLA members as at 31 December 2009. (447 SLA members as at 31 December 2010) Melbourne Workshop, 5-6 April 2011 No. 23 Compendium of Best Practices and Benefits of National Logistics Associations Successful Collaborations with Industry Partners & Government Agencies •FIATA World Congress 2013 • SLA & STB successfully won the bid in a concerted effort for Singapore to host the Congress in 2013 •We Can. Singapore logistics makes everything possible. • An initiative by SLA, supported by government agencies, the We Can Movement attracted many logistics companies who adopted the ‘We Can branding’ Melbourne Workshop, 5-6 April 2011 No. 24 Compendium of Best Practices and Benefits of National Logistics Associations Successful Collaborations with Industry Partners & Government Agencies • “A Moving Story” was commissioned by SLA and sponsored by government agencies and industry partners. The 4 part series was broadcasted to 22 Territories on Channel NewsAsia from 15 Feb – 10 Mar 2011 • Guideline on ‘Safe Loading on Vehicles’ • Jointly developed by SLA, PSA, Jurong Port and other associations and supported by MOM and WHSC • Safety Regulations For Lorries Carrying Workers • Regulations developed with collaboration between SLA, LTA and other associations Melbourne Workshop, 5-6 April 2011 No. 25 Compendium of Best Practices and Benefits of National Logistics Associations Challenges Faced… •Balance between Governance and Managing – Involvement of volunteers (Council) verses full time staff (Secretariat) •Associations are usually “Not for profit organizations” – but profit is necessary to generate funds for Associations to operate with a healthy financial buffer •Diversify revenue streams – relying on membership dues alone is anemic •Harvest truly is plenteous but laborers are few - Lack of volunteers for Association •Numerous agencies to collaborate with – one to many complexities Melbourne Workshop, 5-6 April 2011 No. 26 Compendium of Best Practices and Benefits of National Logistics Associations Thank you Melbourne Workshop, 5-6 April 2011 No. 27