Government Initiatives in IT
Empowerment of
Common Masses ,Service
Delivery With specific
Reference To NE Region and
Industry Partnership
Col AK Nath (Retd)
Executive Director C-DAC Kolkata
asheet.nath@cdackolkata.in
IT Roadmap
• e-Government: Providing e-infrastructure for delivery of
e-services.
• e-Industry: Promotion of electronics hardware
manufacturing and IT-ITeS industry
• e-Innovation/R&D: Enabling creation of Innovation
/R&D Infrastructure in emerging areas of ICT&E
• e-Learning: Providing support for development of eSkills and Knowledge network
• e-Security: Securing India’s cyber space.
• e-Inclusion: Promoting the use of ICT for more inclusive
growth.
Enabling Rural Transformation
E-Government
Social Inclusion
Education
Agriculture
Tele-medicine
Awareness
National e Governance Plan
Vision
Central
Department
/ Ministries
International
Entities
E-India

State
Department
“Make all Government
services
accessible
to
the
common man in his locality,
through common service delivery
outlets and ensure efficiency,
transparency & reliability of such
services at affordable costs to
realise the basic needs of the
common man.”
Citizens
Strategy
Integrated
Services
Businesses





Mission mode projects
Integrated projects
Common Services Centers
State Wide Area Network
State Data Centers
National e-Governance Plan
Projects (27)
Central(9)
•Income Tax
• Central Excise
• Passports/Visa
• Immigration
• MCA 21
• Unique ID (UID)
• Pensions
• e-Office
Industry Initiative
• Banking
• Insurance
Integrated
( 7)
Core & Infra Projects
State (11)
• e-BIZ
• Agriculture
• EDI
• Land Records - I & II
(NLRMP)
• Transport
• Treasuries
• Commercial Taxes
• Gram Panchayat
• Municipalities
• Police
• Employment Exchange
• e-District
• India Portal
• Common
Service Centres
• NSDG
• e-Courts
• e-Procurement
SDC
SWAN
CSC
SSDG
Common Services Centers:
Vehicles of Inclusive Growth
Strategic cornerstone of NeGP envisaging a 3-tier structure consisting of the CSC
operator (Village Level Entrepreneur
or VLE) the Service Centre Agency (SCA),
that will be responsible for a division of
500-1000 CSCs and a State Designated
Agency (SDA)
 Front-end Delivery Outlets
 e-Kiosks : Above 100,000 CSCs
 Access to information
 G2G, G2C, B2C Services
 Public Private Partnership
 Service Procurement Model
 Uniform Geographical spread
Progress So Far (As on 30th June 2011)
Jammu
Kashmir
Chandigarh
HP
Himachal
Pradesh
• CSC rolled out ‐ 95,710
Punjab
Punjab
Delhi
Arunachal Pradesh
Uttarakhand
Uttaranchal
Sikkim
Haryana
Haryana
Rajasthan
Uttar Pradesh
ASM
UP
BiH
JHD
Gujarat
Gujarat
MP
MNP
MGH
Bihar
WB
West Bengal
NGL
TRIPURA
MZR
Chattisgarh
CHH
Daman and Diu
Orissa
Orissa
Maharashtra
Dadra & Nagar Haveli
100% (12)
Andhra
Pradesh
Andaman & Nicobar
Islands
AP
Goa
Karnataka
50% ‐ 70% (4)
Karnataka
Puducherry
Kerala
Kerala
Lakshadweep
70%‐100% (13)
Tamil
Nadu
TN
10% ‐ 50% (2)
≤ 10% (1)
SCA Selected (1)
Under Discussion (2)
*Due to termination of SCAs in Andhra Pradesh, Haryana, Maharashtra, Tamil Nadu, and Uttarakhand around 4537 CSCs are reported to
be non operational
Issues in Service Delivery
 Air of Mystification about procedures
 Long Queues at delivery points
 Multiple Visits to Government
Offices
 Outcome is in Suspense
 Gatekeepers at every turn
 Poor Quality of Service
 Service is a Mercy - not a Right
 Too many Intermediaries, Shortcuts
 Exception is the rule!
Challenges Of Public Service
Delivery At Last Mile
Last Mile Connectivity
Power back-up solutions
Viability and Sustainability Issues
Backend Readiness
m-Governance
•
Wider access to e-services key to high sustainable and inclusive growth
•
Limited internet penetration – hence limited access to e-gov currently
•
Mobiles enable anytime, anywhere access to and delivery of services –
Bridging the last mile gap, no huge upfront investments, suited for rural
areas
•
Broadband penetration only 12.12 mil., whereas mobiles 840.28 mil., 285.5
mil. in rural areas (as on 31.05.11)
•
Mobiles ideal for Govt. services, financial inclusion, micro credit, location
(GPS) based services, etc.
•
Huge potential for empowerment through mobile governance
Transactional Services on Mobiles
Financial Services
1. Mobile payments (Bills, remittances)
2. Payment of fees for Government
services
3. Operation of bank accounts
4. Micro-credit
5. Financial inclusion
Public/Government Services
1. Submission of e-Gov applications
2. Delivery of services
3. Grievance Redressal
4. Disaster management (alerts,
response)
5. Location based services (travel/route
info, crime detection, disasters)
6. e-Authentication (UID)
E Inclusion
• Concept centered around involving people in
the Information Society through facilitating
access to and use of ICT.
• Objective - to achieve a truly inclusive
Information Society by reducing the digital
divide at home, at work, in education and in
public provision through e-Government and eHealth services,e-Education, e-Agriculture, eBusiness, etc.
E Inclusion
e-Inclusion policies are aimed at:
• Removing barriers that prevent access to tools and
services of the Information Society for people who
– cannot afford ICT,
– have functional restrictions
– lack required skills,
• Avoiding exclusion, forms of which can be directly
linked to ICT, including risks of social and economic
deprivation among people who do not use ICT as
more e-Services are established,
• Harnessing opportunities offered through ICT in order
to support exclusion-prone communities in terms of
better access to education and employment.
E Inclusion
• Exploiting ICT for the purposes of
empowerment, motivation and networking
among individuals and utilizing technologies
that contribute towards the development of
social capital.
• e-Inclusion policies - range of measures
including legislation and regulation, institutional
development, support and subsidy, and fiscal
policy.
E Inclusion Current Strategy
• Private Sector Initiatives
• Ecosystem partnerships
• Digital empowerment through NGOs
• Consumer outreach and awareness
E Inclusion Spectrum
• Digital Inclusion
• Financial Inclusion
• Economic Inclusion
• Social Inclusion
E Inclusion Roadmap
2011-12
• Formulation of policy on National e-Inclusion including:– Human resource development
– Organizational development
• Formulation of National e-Inclusion programme /action plan.
• Formulation of schemes relating to Scheduled Caste Sub Plan
(SCSP), Tribal Sub Plan (TSP), Women’s Component Plan (WC
• Formulation of Schemes/Project proposals for minorities and
differently- abled.
• Establishment of R&D Centres on e-Inclusion.
E Inclusion Roadmap
2012-2013
• Set up Institutional and legal framework
development,making legal and regulatory
changes to enable organizations, institutions
and agencies at all levels and in all sectors to
enhance their capacities.
2013-2016
• Implementation of targeted schemes namely
SCSP, TSP,WCP, schemes for minorities and
differently-abled.
CDAC KOLKATA’s INITIATIVES
Speech-based Access for Agricultural Commodity Prices in Bengali
Telephony application to provide latest commodity price to farmers.
Technology:
Speech Recognition
Computer Telephony Interface
System Features:
Remote access via mobile or landline.
Easy to use. Support Voice query and response
24 x 7 hr Automated Service
Bi-lingual (Bangla & English) prompt for better usability.
Get a phone, Dial (033)-2357-9009
Digital Library Initiatives
• Digitization & Microfilming of Rare materials available
in Visva-Bharati
• Digital Library for North Eastern States (Content
Creation, Storage and Access)
• Mega Center: Digital Library of India – 2nd Phase
• Digitization & Retrieval system of Medical Records for
Government of West Bengal
The Digitisation works are in progress at Shanti Niketan
, Visva Bharati.
The Digitisation works are in progress at Birchandra
State Central Library, Agartala, Tripura in NE India.
The Portal for Visva Bharati
Computer Aided Design (CAD) Centre
Computer Aided Design (CAD) Centre has been established with an aim to create
innovative IT Based Design Development and Deployment for Carpet, Handloom
and Handicraft products with up-gradation of Skills of the Weavers / Artisans with
state-of-the art IT–based Tools & Techniques using simplest methodology so that
they are e-enabled to respond to fast changing Global needs.
Proposition :
• To train existing Handloom, Carpentry, Woodwork, Carpets workers as master trainers
• To overcome limitation imposed by low / nil educational background.
• To create CAD infrastructure so that computer & plotter can be used to make designs.
• To create a pool of Motif Bank for fusion.
The scheme has been proliferated in Birbhum & Bardhaman Dist of West
Bengal, Sikkim, Manipur, Mizoram, Assam, Arunachal Pradesh & Tripura.
Capacity Building
Objective:
IT Skill based for Empowerment of Local Youth /
SHGs of West Bengal & North Eastern Region of India.
• Establishment of IT Based Resource Centres & E-Learning Software on IT literacy and
Courseware for IT Awareness in Local Vernacular Languages, (i.e. in Nepali, Manipuri,
Mizo etc.).
• Master Trainers creation for Teaching Functional IT for Sustainable Employment
Generation in their respective Localities.
• Empowerment of grass-root people (Specially, women & SHG members) with IT Literacy
by Master Trainers.
• Employment generation and also to support IT Enabled Services of Local Government like
Data Entry and Management, Hardware Maintenance, Maintenance of E-Gov. activities &
CSCs etc.
Scheme has been successfully implemented in Nadia Dist More than 200 local youth
of West Bengal, Sikkim, Manipur, Mizoram & Tripura.
SHG members already employed
Computer Aided Learning (CAL) Program,
for Sarva Shiksha Mission
Development
of
Educational
Content
Creation
under
Sarva
Siksha Mission Program
as per the Syllabus of
“School
of
Secondary
Education” Government
of West Bengal.
Apart from addressing the technological and economic challenge in a large scale
for the process of using computer as learning resource, the following stages
have become imperative:
• Familiarizing the teachers with modern computer systems.
• Equipping the teachers with appropriate pedagogical techniques.
• Developing of appropriate teaching learning materials.
Approximately 802
teachers have been
trained in various
districts of West
Bengal under this
scheme
Health Care Knowledge System
( Concept Maps)
Some Applications
of ENOVISION
Tea Tasting
Software
E-Vision Software for
Fermentation
E-Nose Software
for aroma Detection
This Product is deployed in the following
locations in India / aboard
A.
B.
C.
D.
E.
F.
G.
H.
TRA, Tocklai, Assam
Parry Agro Industries Ltd at Valparai
Malankara Tea Estate at Kottayam
UPASI-TRF at Valparai
Harrison Malayalam Ltd, Coimbatore
Lopchu Tea, Darjeeling
Tezpur University, Assam
TEMI Tea, Sikkim
I. KDHP, Munnar,
J. Govt. Tea Factory, Tripura
K. IHBT, Palampur
L. IIT, Kharagpur
In Abroad…
A. JFK, Kenya
E-TONGUE
(Electronic Tea Tasting Instrument for Black Tea Quality Monitoring)
Electronic Tongue is based on the
voltammetric technique . It
comprises of electrochemical cell,
sensor array and appropriate
pattern recognition software
capable of recognizing simple or
complex soluble non-volatile
molecules which forms taste of a
sample.
Applications Areas
• Tea liquor quality analysis: Output:
Tea Tasters’ like quality index (Taste
Index).
• Rare earth elements detection etc.
Voltammetry applies a potential to an
electrode & measure the resulting
current with a three-electrode system
( Working, Counter, Reference)
ANNADARPAN
(A Machine Vision System For Rice
Quality Analysis)
Rice Grain Analyzer
“ An image processing
based non-invasive,
fast, reliable solution
for online rice quality
analysis based on its
physical appearance”
Shape analysis (Based on l/b ratio)
• Slender, Medium, Bold, Round
Defect detection/analysis:
• Broken:
Percentage (%)
• Color defect
Percentage (%)
Grain size analysis:
• Extra long, Long, Medium, Short
www.cdackolkata.in