Value Driven Maintenance Discover The Hidden Treasure In Your Organization Mark Haarman, Managing Partner Birmingham, 18 April 2012 Agenda 4. Continuous Improvement 1. Maintenance Dilemma 2. Value Of Maintenance 2 3. Most Valuable Maintenance Organization Copyright Mainnovation 2011 Importance of Maintenance is Still Neglected • Each management will tell you that maintenance is important • “Without maintenance we will have no production and no safe working facilities” • However, in economic downtimes maintenance is primarily seen as cost center • Maintenance manager is not able to show the added value of maintenance .... • ... because he/she does not speak the language of the board • With all consequences as such 3 Copyright Mainnovation 2011 Value Driven Maintenance® (VDM) • VDM is developed by Mainnovation in close cooperation with leading maintenance organizations from different industries • VDM makes the economic added value of maintenance quantifiable and supports the priority setting • VDM facilitates the development of the Most Valuable Maintenance Organization (MVMO) ... • ... and makes maximum use of proven best practices and is fully embedded in leading EAM systems 4 Copyright Mainnovation 2011 Companies Using VDM Food & Beverages Life Sciences Paper & Pulp Manufacturing Energy & Utilities Water Oil & Chemicals Marine Public Transport Ports & Roads 5 Copyright Mainnovation 2011 Agenda 4. Continuous Improvement 1. Maintenance Dilemma 2. Value Of Maintenance 6 3. Most Valuable Maintenance Organization Copyright Mainnovation 2011 Maintenance Value Drivers 7 Copyright Mainnovation 2011 Case - IFF • Leading company in flavors and fragrances • European production centre in Tilburg, The Netherlands €0 • Company data: • Replacement asset value = € 105 M • Technical availability = 87% € 50 M € 12 M • EBITDA = € 40 M • Maintenance costs = € 2.8 M • SHE-factor = 1.0 €1M • Value MRO inventory = € 1.1 M 8 Copyright Mainnovation 2011 Case - BP 9 Agenda 4. Continuous Improvement 1. Maintenance Dilemma 2. Value Of Maintenance 10 3. Most Valuable Maintenance Organization Copyright Mainnovation 2011 Maintenance Competences 11 Copyright Mainnovation 2011 Measure Performance with Control Panel 12 Copyright Mainnovation 2011 Benchmark Performance 13 Copyright Mainnovation 2011 Online Benchmarking With myVDM.com 14 14 Copyright Mainnovation 2011 Case - GlaxoSmithKline 15 Copyright Mainnovation 2011 Maximum Use of Proven Best Practices RBI SLA RCM Asset Based Costing TPM Operator Maintenance OEE Supply Chain Integration Condition Monitoring 16 Copyright Mainnovation 2011 Processes, People & IT 17 VDM Process Map 3.1 Collect maintenance related SHElegislation 2.1 Manage PM strategy 1.1 Plan equipment performance 7.1 Receive and stock spares 7.7 Create purchase requests 1.2 Monitor equipment performance 1.3 Analyze performance losses 7.2 Monitor inventory value 7.3 Issue spares 7.8 Review proposals 7.9 Manage frame agreement 5.1 Receive notifications 7.4 Count inventory 7.10 Send purchase orders 7.5 Manage catalogue 7.11 Match invoices 8.1 Develop outsourcing strategy 18 3.2 Translate SHElegislation in PM strategy 3.3 Measure SHE factor and performance 2.2 Identify critical spares 2.3 Manage PM schedules and task lists 5.2 Prepare work orders 5.4 Schedule work orders 5.3 Manage work permits 5.6 Manage project 6.1 Execute maintenance 6.2 Register work order results 7.6 Transport spares 7.12 Manage suppliers 8.2 Supervise contractor 2.4 Evaluate PM strategy 5.5 Issue work orders 4.1 Budget maintenance costs 4.2 Monitor maintenance costs 4.3 Analyze maintenance costs 4.4 Issue investment request 4.5 Claim warranties 4.6 Claim damages 9.1 Manage Skill profiles 9.2 Manage personal certificates 9.3 Manage workforce capacity 10.1 Manage equipment data 10.2 Manage equipment permits 10.3 Manage drawings and manuals Copyright Mainnovation 2011 9.4 Register 10.4 Collect real time condition data 9.5 Calibrate tools Embed Processes in IT and Organization 19 MM GK C A/R PL MON IM INK R I C C C A C R I C C A C I R C A R A A Copyright Mainnovation 2011 ME WVB I I I R C C C Case - Volvo Cars • Volvo Cars manufactures cars in 5 plants in Sweden and Belgium • Volvo Cars is well known because of its innovative maintenance approach and TPM awards • After years of focus on Asset Utilization Volvo Cars wanted a maintenance model that helped them to find the right balance between uptime and costs • Volvo has adopted VDM as their standard maintenance management philosophy • In 2005 they started with the implementation of standardized VDM work processes: – based on internal and external best practices – fully supported by their Maximo system • 2010: 50% cost reduction on biggest plant 20 Copyright Mainnovation 2011 Agenda 4. Continuous Improvement 1. Maintenance Dilemma 2. Value Of Maintenance 21 3. Most Valuable Maintenance Organization Copyright Mainnovation 2011 Continuous Value Improvement • Growing in professionalism means creating value • When realistic achievable level of professionalism is reached, the value potential is utilized • Automatically, the secondary value driver becomes the dominant one • MVMO needs to be redesigned based on the new core competences • Without loosing the achieved level of professionalism of the other value drivers 22 Copyright Mainnovation 2011 Know Where You Are! 23 Copyright Mainnovation 2011 Case – Conagra Foods • Leading Food Company in US with 100 plants • With Conagra Performance System (CPS) towards World Class Maintenance • VDM programm based on TPM and RCM: – Internal/external benchmarking – Standard work processes – Standard SAP EAM – Equipment Reliability Improvement • Global and local performance management with Maintenance KPI Dashboard (VDM Inside) • Built in leading Business Intelligence software (SAP Business Objects and IBM Cognos) and fully integrated with SAP EAM and Maximo 24 Copyright Mainnovation 2011 VDM Inside 25 Copyright Mainnovation 2011 Thank you! Mark Haarman | Managing Partner | mark.haarman@mainnovation.com | +31 621553313