Vicom Family
Company Overview
Locations:
1 Penn Plaza, NYC
Farmingdale, NY
Boston, MA
Los Angeles, CA
Charlotte, NC
New Milford, PA
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The information contained in this communication is confidential and is intended only for the use
of the addressee. It is the property of Vicom Computer Services. Unauthorized use, disclosure, or
copying of this communication or any part thereof is strictly prohibited and may be unlawful.
Vicom Family of Companies
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Leasing
Financing
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Mainframe – IBM
zSeries platform
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Professional Services
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IBM MLC/OTC
Software
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IBM Service SuitesTM
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IBM Enterprise Disk
and Tape
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Core of the family of
companies
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PC / Intel Servers /
Enterprise Servers
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UNIX Marketplace
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Professional Services
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IT Staffing
Technical Project
Management
Tom Amodio
President
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Len Santalucia
CTO
Marty Deitch
Capacity Planning
Bob Malitz
Nick Cotter
John Intranuovo
Dir of Services
Dir of HW Sales
Dir of SW Sales
Client Support Structure
Team Approach:
 Account Manager
 Focal point for your Account
 Inside / Backup Sales
 2nd point of contact
 Product Line Acct Managers
 z/Series Specialist / Software Specialist / Staffing
Specialist / Leasing Specialist
 Technical Contact
 Oversees all technical aspects of projects
 A/R Contact
 Assist with accounting issues
 Easy Access to Upper Management
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History
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Account presence since late 1990’s
Reseller of IBM HW, Maintenance, and SW
Vendor source for the last 3 generations of mainframes /
IBM Storage
Technical / Marketing of all mainframe software
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MVS thru OS/390 and z/OS - z/VM operating system levels
Middleware Products – CICS, DB2, MQ, Etc
Technical Services Resources
Assisted NYT in NYC and Edison (to Boston) D/C moves
Including D/R design and strategy
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Assisted NYT in managing IBM software profiles
Provide software forecasting analysis during budget process
Resolve and assist with IBM software and billing issues
 IBM Premier
Distributed Software
Reseller (PPA)
 IBM Software
Services
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 Mainframe – IBM
zSeries platform
 Professional
Services
 Professional Services
 IBM MLC/OTC
Software
 IT Architectural
Services
 IBM Service
SuitesTM
 QuickloadTM
 IBM Enterprise Disk
and Tape
 IBM Premier Distributed Software Reseller (PPA)
 Strong in WebSphere, MQ, ESB & MB, Portal
 Also focus on Rational, DB, Tivoli
 IBM MLC/OTC Software Skills
 z/OS, CICS, DB2, IMS, AD, MQ, z/VM, z/VSE
 Professional Services
 Installation and Customization
 System Programming
 Extension of IT Staff
 IT Architectural Services
 QuickloadTM (Beacon Award Winner)
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Value Added Solutions
System z and High End Storage Solutions
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Business Resiliency Solutions
Open and Mainframe Server and Storage Solutions
Data De-duplication & Data Encryption
Virtualization and Consolidation
z/OS & zLinux Workload / Systems Management
Performance Analysis and Tuning
Enterprise Backup design and implementation
Multi O/S installations (z/OS, Linux, z/VM, z/VSE)
Solution Integration
DR Design and Implementation
Skills Training and Education/Certification
System z Software Healthcheck Services
Skills Summary (partial):
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IBM Certified Advanced System Administrator – WebSphere App Server
IBM WebSphere Sales Mastery
IBM Certified System Administrator -- WebSphere MQ
IBM Certified Solution Developer -- WebSphere MQ
IBM Certified Specialist – MQSeries
IBM Certified for e-business -- Solution Advisor
IBM Certified WebSphere Solution Sales Professional
IBM Rational Sales Mastery
IBM Certified Associate Developer -- WebSphere Studio
IBM Host Access Transformation Services Tech Sales Professional
IBM Certified for e-business -- Solution Designer
IBM eServer zSeries Sales
IBM Storage Sales for High End Disk
IBM Storage Sales for High End Tape
IBM XIV/Diligent Storage
IBM Certified Storage Sales
Certified Specialist -- High End Disk Solutions for Mainframe
IBM Tivoli Storage Sales Mastery
Vicom Family of Companies
Value Added Solutions
IBM Relationship
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One of Six Partners which carry entire IBM Product Line
IBM Premier Business Partner
IBM Premier Software Partner
IBM On-Demand Accredited
System z Business Partner
POWER (System P and System I) Business Partner
System X Business Partner
ExACT Certified for scalable Intel Servers
IBM BladeCenter Certified Partner
Lenovo Premier Partner
IBM System Storage DS4000/6000/8000 authorized
IBM System Storage N Series Authorized (NetApp)
IBM System Storage Software
IBM System Storage Virtualization
IBM System Storage Tape and VTL Authorized
IBM Certified CDAT SCON Provider
Brocade, McDATA and Cisco SAN Authorized
IBM Business Partner Innovation Center
IBM Authorized Service Provider
Vicom Family of Companies
Customers include:
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Customer Projects:
SAP on zSeries Implementations: NYPD and AIG
VNS – Visiting Nurse Services of NY
Deployed Websphere, MQ, Portal, Message Broker,
HATS, Host Integration
ISO – Insurance Services Office
Deployed Websphere on Z / zLinux, CTG, MQ, Host Int.,
Architectural design and deployment of storage environment
including VTS technology
Toys R Us
Deployed Websphere on Z and zLinux, MQ Infrastructure
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Premier z/Series Professional Services
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IBM Certified in-house staff
Implementation of leading technology, working with IBM
development labs
z/Series installation and cabling expertise
Storage HW and SW expertise
Parallel Sysplex Implementation
Linux Infrastructure Implementation
Server Consolidation
z/OS and Subsystems Installation and Migration
Capacity Analysis and Planning
Workload Balancing
Professional Services Cont’d:
Marty Deitch’s Capacity Planning, Server Virtualization,
and Health Check for z/OS and zLinux:
Marty specializes in mainframe performance management and capacity planning
& has developed several Capacity Planning tools, including the Tivoli
Performance Modeler (zTPM) and the Server Utilization Resource Facility
(SURF) tool.
Batch
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USS
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Vicom Infinity’s Total Solutions
NW5
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TSO
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Oracle
60
% CP U Busy
 Total Systems Health Check: Servers, Disk, Tape & Network
 Mainframe Capacity Planning Health Check
 Performance Management/Capacity Planning Education
 Consolidation Sizing for zLinux Workloads
 Capacity Planning Services
 Capacity OnDemand Solutions
 Hardware and Software
 Tivoli zTPM Implementation Classes
 Capacity Planning Methodology and Tools Usage Training
 BluePrints for Re-engineering Capacity Planning Processes
 Customized Capacity Planning Services Onsite & Remote
Capacity
Onlines
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Entire
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MPM
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STC
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CICS_Ops
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Time Of Day
CICS_Leg
Professional Services Cont’d:
Len Santalucia’s VMware & zVM Virtualization Health
Check
•Len retired from IBM after 30 years where he worked with IT executives on
IBM’s key accounts.
•Len’s understanding of multiple IT environments provides him with a unique
ability to help IT professionals understand Virtualization’s Financial and Technical
considerations. across distributed and mainframe environments.
•Len uses a combination of industry metrics and Marty Deitch tools/analysis to
help clients decipher the true TCA and TCO components of Virtualization
solutions.
• Len’s TCA/TCO analysis includes Not-So-Typical Virtualization Components &
Concepts like:
• Software Licensing Costs on x86 Cores vs. mainframe IFL cores
• TCP/IP vs. Hypersockets
• VMware vs. zVM
• Windows vs. Linux
• OSA vs. NIC
• EMIF vs. Network Fabric
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Professional Services Cont’d:
IBM disaster recovery services
Conduct a comprehensive analysis of
current and planned IT environments.
IBM maintenance services
IBM software and defect support
services
IBM professional services
Upgrade existing installations with
the latest technology.
System upgrade, migration, and
conversion services
Consolidate workloads into zSeries
(S/390) processors.
Staff training
Capacity planning and modeling
Configure standard and custom
software for Linux, z/OS™, ERP,
Parallel Sysplex®, WebSphere®,
Lotus Domino™.
Installation planning and
implementation
Application architecture and
development
Software migration and installation
Application Development and general
Application Programming assistance
System design
Disk/Tape/SAN/NAS migration
planning, management, and
performance tuning.
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Install new systems.
Vicom Computer Services, Inc.
Corporate Commitment to IBM
o
(26) IBM Certified Sales Representatives in the Metro area
o Certified X/P/I/Z Series, DS Storage, Nseries Storage, TSM, Tape
technologies etc…
o Dedicated IBM Storage Practice
o Overlay for the entire Vicom Sales Force
o Dedicated IBM Data Protection Practice
o Specializing in Enterprise Backup, VTL, Tape and Tape Encryption
o Dedicated IBM Power Practice
o Overlay for the entire Vicom Sales Force
o Dedicated Virtualization Practice
o Overlay for the entire Vicom Sales Force
o Dedicated IBM Software specialist
o Overlay for entire Vicom Sales Force
o (20+) Technical Consultants / Engineers
o Certified X/P/I/Z Series, Storage, Tivoli Solutions, VMware, Microsoft
o Dozens more through our staffing arm
o IBM Business Partner Innovation Center (BPIC)
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o Over $ 1,600,000 Investment in IBM Products
o Corporate-Wide Commitment to IBM
Value Added Solutions
Vicom/VMware Relationship
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One of VMware’s Largest Premier Partners in the Metro Area
VMware VIP Premier Partner
Certified VMware VAC Authorized Consultants
Access to all VMware IP and Methodologies
Strong Local Relationships with VMware Sales and Engineering
Force
Vicom Innovation and Virtualization Center with ALL VMware
products and solutions running in a real world environment
Expertise in 3rd party software for enhanced VMware
functionality
Value Added Solutions
Software
Software
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Value Added Solutions
Core Infrastructure Services
o Complete IBM Server Line
o System X, BladeCenter, POWER (System P and I), System Z
o Complete IBM System Storage Disk, SAN and Tape Solutions
o DS Series, XIV, N Series, SVC, DR550, Entire Tape Line
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Storage Management Solutions
Information Life Cycle Management Solutions
SAN Design and Architecture Solutions
IBM Tivoli Storage Solutions
Server Consolidation Solutions
Virtualization Solutions
High Availability Solutions
Disaster Recovery Solutions
Linux Solutions and Strategies
Microsoft Solutions
Value Added Solutions
System X and BladeCenter
o IBM BladeCenter Certified Partner
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Vicom’s engineers have assisted with development
of BladeCenter Certification Criteria
o IBM ExACT Partner
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Scalable Intel Servers – x460 / x3950
o Evaluation Unit and POC Services
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Provide on-site installation and skills transfer
Resolve outstanding issues with client
o IBM System X Jumpstarts Services
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Jumpstart services centered around BladeCenter, VMware, High Availability
Solutions and IBM Director
o Server Centric Solutions
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Sever Consolidation, Virtualization, High Availability Clustering Solutions, Disaster
Recovery Solutions, Server Management Solutions, Microsoft and Linux Solutions
Value Added Solutions
POWER Solutions (System P and I)
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High Availability Implementations
System Virtualization and Consolidation
PowerVM
Performance Analysis and Tuning
System Health Checks
Enterprise Backup design and implementation
Multi O/S installations (AIX/Linux/Ios)
Solution Integration
DR Design and Implementation
Skills Training and Education/Certification
Migrations from non-IBM platforms
Value Added Solutions
System z Solutions
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Business Resiliency Solutions
System Virtualization and Consolidation
z/OS Workload / Systems Management
Performance Analysis and Tuning
Enterprise Backup design and implementation
Multi O/S installations (z/OS, Linux, z/VM, z/VSE)
Solution Integration
DR Design and Implementation
Skills Training and Education/Certification
System z Software Healthcheck Services
Vicom Computer Services, Inc.
Storage Practice Capabilities
• DAS, SAN, NAS, iSCSI and Tape storage portfolio
• Disaster Recovery Solutions
• Data Replication – Host based, array based,
byte level real-time
• Continuous Data Protection
• Data Management and Identification
• Information Lifecycle Management
• Storage Virtualization
• Enterprise Back Up – Tape, B2D, Off-Site, virtual tape
• Availability – HA Clustering, Geo-clustering
• Database/Email archiving, data retention and compliance
• Security and Encryption
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Value Added Solutions
Vicom’s Virtualization Practice
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IBM System z z/VM Virtualization for UNIX & Linux Server Consolidation
VMware Premier Partner
VMware VAC accredited partner
Fully versed in VMware’s VIM
VMware Jumpstarts
P2V Conversions (Converter)
Test / Dev UAT Virtualization Solutions
Virtualized Disaster Recovery Solutions
VMware Health Check Services
Virtual Desktop Solutions
Lab Manager Services
IBM PowerVM for UNIX Consolidation
Tight Integration of Storage Advanced Functionality
and VMware capabilities
Storage Virtualization
Security and Encryption
Server Consolidation (Scale up / Scale Out)
Availability – HA Clustering, Geo-clustering
Vicom Staffing
“Having the right people with the right expertise for each
project is crucial to your business success. “
o History of Vicom Staffing
o 16+ Years Experience Placing Technology Personnel
o Infrastructure/Development Professionals
o Recruiting Practices
o Qualifying Candidates
o Temporary / Contract Employees
o Temporary to Permanent
o Permanent Placement
o Access to pool of proven engineers / Vicom Staffing Database
o Ability to handle regional and national rollouts
o Project Management
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Vicom PSG - One Page Summary
Professional Services Group
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Server Solutions
o IBM System X, BladeCenter, System P, System I, System Z Services
o Jumpstart services centered around Systems, Virtualization, High
Availability, management, migration etc…
o Vicom’s engineers have assisted with development much of the certification
criteria for IBM Systems
o Server Centric Solutions including Server Consolidation, Virtualization,
High Availability Clustering Solutions, Disaster Recovery Solutions, Server
Management Solutions, Microsoft and Linux Solutions
o Complete custom engagements
o Server and Storage Consolidation
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o Disaster Recovery Architecture Assistance
o Best Practices in architecting Infrastructure Solutions for
Disaster Recovery, Hardware Based Storage Replication Services
o Wide Area SAN / WAN communications, Host Based Replication
Solutions, VMware Virtual Machine Replication Solutions
o Enterprise Backup Strategies / Solutions, DataCenter - Business
Recovery Planning, Validation of Recovery Objectives
o Microsoft Solutions Practice
o Microsoft Gold Certified Partner
o Full Microsoft Windows Infrastructure Platform Skills including
the Design, Implementation, Migration, Management/ Auditing of
Microsoft Exchange Assessments and Implementations
o Active Directory Assessments and Implementations
o Microsoft Remote Access Solutions, Microsoft SQL Server
Implementations
o Microsoft SharePoint Portal Server, Microsoft ISA & SMS Server,
Microsoft Operations Manager Server
Skilled at Server Consolidation Scenario’s in Intel and Unix Arena
Server, Storage and Geographic Consolidation
Certified to perform IBM Align CDAT Server Consolidation Studies
One of VMware’s Largest Enterprise Premier Partners in the Metro Area
Skills in Database consolidation on scalable IBM servers
Information Storage Solutions
o DAS, SAN, NAS, iSCSI and Tape storage portfolio Server, Storage and
Geographic Consolidation Opportunities
o Disaster Recovery Solutions
o Data Replication – Host based, array based, byte level real-time
o Continuous Data Protection, Data Management and Identification
o Information Lifecycle Management, Storage Virtualization
o Enterprise Back Up – Tape, B2D, Off-Site, virtual tape
o Availability – HA Clustering, Geo-clustering
o Database/Email archiving, data retention and compliance
o Security and Encryption
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o High Availability Server and Storage Solutions o
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IBM HACMP and Geo Clustering for the pSeries
Highly available virtual strategies on all Platforms
Microsoft, RedHat, Marathon, Steeleye, Vision Windows and Linux Clustering
DataMirror & Vision Solutions for iSeries
High Availability SAN and Storage Architectures
Snap Copy and Data Replication Services
Disaster Recovery Services
Virtualization Solutions Practice
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VMware Enterprise Premier Partner
Virtualization Solutions across all spectrums
Capacity and Load Planning, Virtualization Healthchecks
Jumpstarts/Quickstarts
Physical to Virtual Migration methodologies
Virtual Desktop (VDI) Assessments
Virtual Test and Development environments (Lab Manager)
Desktop Solutions
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Complete management of desktop rollout projects
Desktop Image Porting
Asset Solutions
Project Management
Access to proven pool of talent
Vicom Professional Services Group
One Page Summary
Consulting Services
o Storage Infrastructure Assessment
o Comprehensive analysis of data, including file system data, databases and
email.
o Summary of alignment with Storage Area Network (SAN) industry best
practices including availability analysis.
o Analysis of storage network health and performance
o Analysis of storage performance and detailed modeling of potential storage
upgrade impacts.
o Analysis of current backup methodology.
o Detailed roadmap of steps required to design and implement and effective
Information Lifecycle Management strategy.
o Detailed roadmap of steps required to align storage and data infrastructure
with long-term goals, including managing growth, protection of data,
scalability and performance optimization.
o Recommendations for potential cost savings
o Specific Documentation and Deliverables on findings with recommendations
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Healthcheck Assessment Services
o File Services Assessment
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Storage I/O Performance Assessment
o Performance Based Assessment of Fibre Channel or iSCSI Environment
o Implementing of Tools for Gathering of Key Performance Metrics
o Specific Documentation and Deliverables on Findings with Recommendations
Storage Migration Assessment
Feasibility and TCO Analysis of Migration to new Storage Environment
Migration Timeline with Specific Action Plan and Business Impact
Recommendations on Data Migration, Tiers, and Archiving
Best Practices Recommendations on Information Lifecycle Management
(ILM)
o Documentation and Deliverables on Findings with Specific
Recommendations
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Server Consolidation Assessment
o Gathering of Critical Performance Data For Specific Server
Consolidation Recommendations
o Written Assessment and Presentation of Recommendations
o Interviews of Key People on Server and Business Process
Integration
o Specific Documentation and Deliverables on Findings with
Recommendations
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o Health Check of Fibre Channel, NAS and/or iSCSI Storage Environment
o Interviews of Key People on Storage and Business Process Integration
o Best Practices of SAN, Implementation, and Future Growth
Recommendations
o Whiteboard Strategy Sessions with Specific Action Plans
o Specific Documentation and Deliverables on findings with recommendations
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o Feasibility and TCO Analysis of Migration to simplified file services
o Best Practices Recommendations on Information Lifecycle
Management (ILM) and automated data movement
o Best Practices Recommendations on Directory Structure and
Services
o Documentation and Deliverables on Findings with Specific
Recommendations
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VMware Capacity Planner Assessment
o Gathering of Critical Performance Data for Specific Virtualization
Consolidation Recommendations
o Written Assessment and Presentation on Recommendations
o Interviews of Key People on Virtualization and Business Process
Integration
o Specific Documentation and Deliverables on Findings with
Recommendations
Remote Office Optimization
o Determine the business drivers for and financial impact
of branch office infrastructure centralization.
o Gathering of all critical infrastructure data for branch
office consolidation
o Interviews of key people on application usage and
requirements
o Recommendations which provides optimal performance of
all essential applications throughout the remote
enterprise
o Specific Documentation and Deliverables on findings and
data supporting Recommendations
Client Support Structure
Technical and Configuration Center
 Full Configuration Facility
 Ability to configure and Image 50 systems at
one time
 Project Management for customized rollouts
 Certified Break/Fix center
 Breadth of Knowledge:
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Intel Desktop/Notebook
Intel Server solutions
Unix Server Solutions
Mainframe Server Solutions
Rack and Power Solutions
Storage Solutions
 Technicians & System Engineers
Business Partner Innovation Center (BPIC)
Vicom’s Innovation Center
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Vicom’s Innovation Center (BPIC)
Capabilities
Product / Solution Briefings
o Learn about IBM and complementary solutions through formal product briefings
o See solutions perform in real-world environment
Proof of Concepts
o Test and Validate solutions before full scale implementation
Technical University
o Knowledge transfer of implemented solutions
o State of the art presentation capabilities
Architecture Workshops
o Implemented hundreds of infrastructure solutions through 20+ years in business
o Host Architecture “whiteboard” Workshops
o Vast experience plus constant training and knowledge of best practices in the
industry gives Vicom the ability to effectively architect the right infrastructure
solution for virtually any requirement
Porting and Migration Lab
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o Lab can be utilized to test and validate ported code
Vicom’s Innovation Center
BPIC Solution Specialties
Solution Specialties that can be demonstrated at the Innovation Center:
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Server Consolidation Initiatives
Datacenter Transformation
Server Virtualization Technologies
Server Management and Provisioning Technology
Enterprise Backup Strategies
SAN Design and Consultation
Storage Consolidation
Storage Virtualization and Management
Data Protection and Retention
Data Regulatory and Compliance
Information Lifecycle Solutions
Disaster Recovery and Business Continuity Solutions
High Availability Solutions
Database Consolidation
Email and Collaboration Solutions
Citrix Access Solutions
Microsoft Infrastructure Solutions
Linux strategies and solutions
Vicom’s Innovation Center (BPIC)
Lab Equipment
Vicom’s Innovation Center (BPIC) is an environment that is continually refreshed with the latest
technology to give you state of art choices. The products in the Innovation Center currently include:
o IBM SAN Volume Controller (SVC)
o IBM System Storage DS4800 Modular Enterprise Storage System
o IBM System Storage/NetApp N5300 Network Storage System
o IBM TS3000 Series Tape Library
o IBM/Brocade 4GB SAN Fabric
o IBM/CISCO 4GB SAN Fabric
o IBM POWER 570 – Power 6
o IBM System p520 – Power 5+
o IBM OpenPower 720 and IBM OpenPower 710
o IBM System z with z/VM, z/OS, Linux, Open Solaris – NYC
o IBM System x3850M2
o IBM BladeCenter Chassis with Integrated Infrastructure
o IBM BladeCenter H Chassis with Integrated Infrastructure
o IBM BladeCenter S Chassis with Integrated Infrastructure
o Latest IBM Blades including Intel, AMD and Power Blades
o Virtual Client Solutions – VDI
o Complete VMWare Solutions
o Various Sun and HP Servers for Interoperability testing.
o Various IBM ThinkPad and ThinkCentre Desktops demonstrating
ThinkVantage Solutions
o Many more IBM Technologies can be brought in upon request for
testing and evaluation
o Competitive equipment for non-partial evaluations
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Summary
 Core company in a family of businesses which
can meet virtually all of your IT requirements
 Specialize in turn-key solutions to enhance your
business.
 Highly-skilled, motivated professionals.
 Successful when we satisfy our clients and
exceed their expectations
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