INTRODUCTION TO SAP Summer Workshops 2010 ERP • What are Enterprise Resource Planning (ERP) Systems? • Incredibly large, extensive software packages used to manage a firm’s business processes. • Standard software packages that must be configured to meet the needs of a company • Database programs with the following functions: • • • • Input Storage/Retrieval Manipulation Output 56,821+ Tables in SAP 2 ERP • Who are the big ERP vendors? • SAP, the German juggernaut • Systeme, Anwendungen, Produkte in der Datenverarbeitung, or • Systems, Analysis and Products in Data Processing. • Don’t be a sap! • Oracle/PeopleSoft/J. D. Edwards (J.D. Orisoft) • Microsoft Dynamics, aimed at smaller companies • SAP Business One is competing product • SAP BusinessByDesign • On-demand SAAS (Software as a Service) 3 SAP ERP FI Financial Accounting Workflow QM PS PM Quality Mgmt. Project System Plant Maint. PP SD MM Prod. Planning Sales & Distrib. Materials Mgmt. HR AM Human Resources Asset Mgmt. CO Controlling 4 SAP ERP SAP can use a number of database programs to actually store the data. Oracle MS SQL SAP MaxDB 5 SAP • Systemanalyse und Programmentwicklung (SAP) was formed in Mannheim, Germany in 1972 by five former IBM systems analysts • SAP’s goal was to develop a standard business software product that could be configured to meet the needs of a company • SAP’s founders wanted • Data to be available in real time • Users to work on a computer screen, not with paper • Lofty goals in 1972 6 SAP History R R/2 Business Objects BW SAP BI APO SAP SCM mySAP ECC SAP ERP R/3 ITS CRM SAP CRM SAP SRM 72/73 79 92/93 2000 7 ERP System Costs • The cost of an ERP system: • Depends on the size and complexity of the software package, which is a function of the size of the firm • Includes new hardware required to run the system • Includes consultant and business analyst fees • Includes the time required for implementation (disruption of business) • Includes training costs (cost to develop and deploy training plus employees time away from their job) • A large company, with over 1,000 employees, can spend from $50 million to $500 million on a complex implementation 8 ERP Software Benefits • Improved process (fewer FTEs, better tracking) • Better decision-making • Global integration, including currency exchange rates • Reduced IT maintenance: single system is easier to maintain • Provides information so that a company can be managed, not just monitored 9 SAP ERP Client-server architecture Application Server Application Server USER PCs w/SAP GUI USER PCs w/SAP GUI Database Server Application Server Application Server A brief history of SAP academic materials in North America SAP Education ERPsim Game IDES Based International Demonstration and Evaluation System Dolphin Group Baseball Uniforms BPI 1 BPI 2 Pen Company Fitter Snacker Flya Kite Quazi Comp. Ross Quarles Fawzi Noman SHSU GBI Global Bike Company International GBI 2.0 University Competency Centers Database and Application Server Nothing is saved on your PC. Only things saved on the server are saved, and they are saved for good. Good habits In SAP, there are very few delete options: Don’t save if things don’t look 100% correct! Exit the transaction and start over Clients What is a client? - A way to separate data in the system - In some ways, a separate database - Also, a table entry Column (attribute) Mandt Client - 56,821 + tables for data Row (Record) 201 201 201 202 202 Field Table VBAK 15 Data Sets SAP Server (or instance) Client 207 Client 208 Client 209 00 Data Set 00 Data Set 00 Data Set 01 Data Set 01 Data Set 01 Data Set 02 Data Set 02 Data Set 02 Data Set 99 Data Set 99 Data Set 99 Data Set Data Sets I am data set number 00, not you! Select the Vendors by Company Code tab, enter ##A1 for Company Code, then click on the enter icon Data Types • Configuration • Settings to define the business • Fiscal year, chart of account, organizational structures • Rarely changed after go-live • Master Data • Data that is relatively stable • Materials, Customers, Vendors • Transaction Data • Data that is relatively temporary • Stored at various stages of a business process • Customer orders, purchase orders, production orders, customer payments 18 SAP Easy Access SAP Easy Access •Master Data Entry •Transaction Data Entry 19 Implementation Guide (IMG) Where Configuration Takes Place 20 Transaction Data Transactions flow down the river of time 21 University Competency Center (UCC) Application Hosting: How does it work? • SAP University Alliance contract signed with SAP • SAP determines a hosting center • SAP UA University Competency Center contract signed with the UCC hosting school • UA UCCs have an established rate structure • UA UCC negotiates off structure or unique offerings that may not be in rate structure 22 University Competency Center (UCC) Application Hosting: What does it include? • Remote access to the SAP applications agreed upon • New customer orientation • Installation procedures for SAP presentation software (SAPGUI) • Ongoing support for the SAP applications agreed upon • Problem determination and resolution assistance • Ongoing support to meet customer student and class setup requirements • Technical assistance to assist faculty on non curricular areas • Automation/performance of routine SAP application required tasks 23 University Competency Center (UCC) Application Hosting: What does it NOT include? • UCC’s do not develop curriculum • UCC’s do not have application area experts 24 University Competency Center (UCC) Application Hosting: What you can’t do? • Choose specific versions of SAP software • Start and stop SAP applications • Start and stop servers • Any operating system level commands or operations • Install SAP software fixes • Add and delete userids • Modify a users security authorizations • Update client independent (applies to all clients) SAP tables 25 University Competency Center (UCC) SAP Components • • • • • • • ERP System Software Modules FI/CO/SD/MM/HR etc. SAP Workflow BW(BI)/SEM Business Warehouse Strategic Enterprise Management CRM: Customer Relationship Management EP: Enterprise Portals APO/SCM Advanced Planner & Optimizer Supply Chain Management Solution Manager Project Management ARIS Business Process Development XI: Exchange Infrastructure 26 External Resources • List servers or web sites • www.sapfaq.com • www.searchsap.com • searchsap.techtarget.com • www.intelligenterp.com • sap.ittoolbox.com • www.sapfans.com • www.sapstuff.com • www.sappro.com SAP Professional Journal • www.sap-professional.org Don’t forget Google! 27 ASUG • America’s SAP User’s Group • SAP UA members are considered licensed customers; they are eligible to join ASUG like any other customer. They are not automatically an ASUG UA member. • New UA member policy Membership is free There is an expectation of activity on school’s part Participation desirable Chapter has to indicate that the participation is occurring Chapter signs off on application 28 Prerequisties to Logging On • SAP Gui installed • Client assigned from UCC • System Connection defined • Correct System Selected • Client, User, Password 29 30