KW Agent Technology
Training
Getting to Know
MyKW.kw.com
MyKW.kw.com
At a Glance
• MyKW.kw.com was created to give you one location for all of your Keller Williams Realty
news, tools, reports, and systems.
•
MyKW is located at http://mykw.kw.com or at the bottom of http://kw.com.
•
Enter your username and password to login.
• If you have forgotten username and password, there is a “forgot password” tool to email
your Market Center with your login info.
MyKW.kw.com
At a Glance
If you have forgotten username
and password, there is a “forgot
password” tool to email your
Market Center with your login
info.
Enter your username and
password to login.
Over the next hour we will cover the following:
1. An overview of the MyKW home page.
2. How to update your internal and external profiles for referrals and for customers.
3. MyKw.kw.com Navigation tools and tips.
Overview of MyKW.kw.com’s home page.
1. Your agent photo should appear on left side. If it is missing, we will show you how
to update this later on in today’s training.
2. My Communities are a way for agents with similar interests or areas of expertise
to share ideas. These Communities can also become a great national referral
network. For now all agents will show a Community called “Distressed Properties”
because foreclosures and REO’s seem to be significant part of today’s market.
3. If you join the KW Luxury Homes or KW Commercial divisions, you will also have
access to the KW Luxury Homes or KW Commercial communities added to your
MyKW account. We will be releasing additional Communities for you to choose
from within MyKW in 2011.
4. You will notice the top News Articles just to the right of your agent photo. Click on
the image for the article and you will get to view the entire article.
Overview of MyKW.kw.com’s home page.
News Articles
Your agent
photo
My
Communities
Overview of MyKW home page.
Continued
1. Community News just below the News Articles is currently in development stage
to be released in 2011.
2. Further right, you will see Featured Vendors for a list of our approved vendors at
KW.
3. Below this you will see the Referral Center,. We will go into more detail on this
section later on in the presentation.
4. The Calendar section is also in development stage for release in 2011.
5. Our Polls are important feedback for KW. Whenever you see a new poll, be sure to
cast your vote.
Overview of MyKW home page.
Continued
Featured
Vendors
News Articles
Community News 2011
Calendar
Coming in
2011
Whenever you see
a new poll, be sure
to cast your vote.
Updating Your Profiles
1. Agent Profile (white pages) The Agent Search on KW.com uses the contact
information from white pages. Keep in mind that updates to white pages take 24
hours to show on the KW.com Agent Search.
2. Referral Profile (Referral Center, edit referral profile) Keller Williams agents in
other states might be searching for an agent in your area with “new home builder”
experience and a special eco-friendly designation that can handle their referral.
Be sure to add your specialties and designations on this page. Add plenty of City /
Search Areas to cover your territory. If you pay a 25% referral fee, be sure to add it
under the Referral Notes section.
Agent Profile
Click “edit” to
view and
change your
contact info.
Edit your profile picture
Click “Upload Agent
Photo” to browse for
your image.
This box should open
after the Java icon is
finished loading.
Edit your referral profile
1.) On the right hand
side of the screen,
click 'Search' in the
Referral Center
2.) Select 'Edit
Referral
Profile' next to
your picture
3.) Fill out appropriate fields on
the referral and be sure to save.
Agents will then be able to search
for you using the search in MyKW
Referral Center.
Overview of Tabs
Things to know before we begin
There is a Quick-Search Box in the top right corner. Just enter a keyword or
keyword phrase. For Example, if you are ordering signs and need to match the
Keller Williams colors, enter “colors”.
You can use this box
much like you would
use a Google search.
The first search result is
a page (from the
Marketing tab) that
details the exact colors
to use.
Overview of Tabs
1. Home – here you can find a quick link to all KW websites including a quick link to
edit your agent website. Insert a plug for Agent Website Training.
2. Education – here you can find a quick link to downloadable courses from Keller
Williams University or training videos from KWConnect.
a. For example, your Team Leader recommends a class called CAMP 4:4:3 Simply
go to Education, Keller Williams University, CAMP 4:4:3 and click on the
Student Download button.
b. Another example, another agent in your Market Center mentions a video with
tips on Facebook. Simple go to Education, KWConnect (for training videos),
then in the search box type “Facebook”. The first 2 search results are part of a
series called “Facebook 101”, Getting Started and Building Your Network.
Overview of Tabs
Continued
Home – here you can find a quick link to all KW
websites including a quick link to edit your
agent website.
Education – here you can find a
quick link to downloadable courses
from Keller Williams University or
training videos from KWConnect.
Overview of Tabs
Continued
1. Coaching - MAPS (Mega Achievement Productivity Systems) Coaching offers a
width and breadth of skill-building, discipline-focused, high-accountability
programs that are unparalleled in the real estate industry. MAPS Coaches are
experts on industry best practices and Keller Williams Realty models and systems,
putting us in a unique position to guide you to new heights in your career.
a. Your Team Leader will be a great resource for coaching recommendations. MAPS offers an
extensive line of coaching products.
2. Marketing – here you will find everything that you need to promote your business.
a. You can select the sub-categories one at a time, or just click on Marketing tab a second time to
open up the most popular links.
b. Listing Presentations is one of the most popular links. Here you will find a Keller Williams
branded template that can be customized with your contact information.
c. Want to learn about Social Media? Click on the Social Media subcategory. You will find tips on
everything from Facebook to Twitter.
Overview of Tabs
Continued
Marketing – here you
will find everything that
you need to promote
your business.
Coaching - MAPS (Mega
Achievement Productivity Systems)
Coaching offers a width and
breadth of skill-building, disciplinefocused, high-accountability
programs that are unparalleled in
the real estate industry.
Overview of Tabs
Continued
1.
Technology - The Technology page is your direct access to KW Technology tools such as email, agent websites,
KWLS, Greensheet, Blog, ProManage, and lots of technical tips to help you manage your business.
a.
b.
This is a good place to manage your KW email account. You can sign up for email or reset your password. You will also notice a
shortcut to the email application.
Other items found under the Technology tab will be covered in future webinars.
1.
Agent Website Training is available. We cover the basics of setting up your KW website and even offer advanced
classes for the over achievers.
2.
KWLS stands for Keller Williams Listing System. The KWLS is a great way to promote your listings on websites like
Trulia.com and Zillow.com Be sure to sign up for our KWLS Training.
3.
Greensheets might be the most important part of MYKW. The Online Greensheet is the web-based financial
documentation for all your transactions. This helps streamline the process that helps you get paid after a closing!
You will not want to miss our Greensheet Training.
4.
All of our Technology Training can be found on http://Answers.kw.com under the keyword of “Training”.
Technology - The Technology page is
your direct access to KW Technology
tools such as email, agent websites,
KWLS, Greensheet, Blog, ProManage,
and lots of technical tips to help you
manage your business
. The Online Greensheet is the
web-based financial
documentation for all your
transactions.
Overview of Tabs
Continued
KWLS stands for Keller Williams Listing
System. The KWLS is a great way to
promote your listings on websites like
Trulia.com and Zillow.com Be sure to
sign up for our KWLS Training.
Overview of Tabs
Continued
1. Resources - here you will find support and resources including manuals,
documents, user guides, tech support, and our public knowledge base.
a. The Culture subcategory is a great page for learning about the Keller Williams difference.
b. The Online 411 link is your pathway to online goal setting. Just ask your Team Leader about
411’s. It is a big deal at Keller Williams!
2. Events - Here you will find a direct link to information about each of the
unparalleled training and networking events hosted by the Keller Williams Realty
International Service Center, including Family Reunion, Mega Camp, Masterminds,
Franchise Systems Orientation and more! Check back often to see a calendar of
upcoming events, registration information, hotel availability and early bird news.
a. Family Reunion
b. Masterminds
c. Mega Camp
Overview of Tabs
Continued
Resources - here you will find support
and resources including manuals,
documents, user guides, tech support,
and our public knowledge base.
Events - Here you will find a direct link to
information about each of the training
and networking events hosted by KW
Overview of Tabs
Continued
1. Favorites – During this presentation, did you notice something that you would like
to add a shortcut to from your Favorites folder? As an example, go to Marketing >
Listing Presentations. Now click on Favorites. Click Add. Close Favorites. Just click
on Favorites whenever you need to access the Listing Presentations.
2. Reports – just clicking on the Reports tab you will see an attractive Snapshot view
of your recent production. On the left menu, you will see links to more detailed
reporting. Some of the most popular reports will be found under the Production
folder. Keep in mind that there is some lag time between listings and sales
reported to your Market Center the production numbers that show on the reports.
3. Logout – when you are ready to exit MyKW, be sure to Log Out. If you do not
logout and you are using a shared computer, there is a risk of your personal
information being accessed by the next user.
Overview of Tabs
Continued
Favorites –
Marketing > Listing
Presentations. Now click on
Favorites. Click Add. Close
Favorites.
Overview of Tabs
Continued
Reports – just clicking on the
Reports tab you will see an
attractive Snapshot view of your
recent production.
links to more
detailed
reporting.
Overview of Tabs
Continued
Logout – when you are
ready to exit MyKW, be
sure to Log Out. This is
crucial for protecting
your personal
information.
Thank You for Joining
Us!
Getting to Know
MyKW.kw.com
http://answers.kw.com