SIDES Overview
February 25 and 26, 2013
State Information Data Exchange (SIDES)
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Purpose of the Webinar
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Why and What is SIDES
Who is Using it
Current Statistics
Review of the Various Formats
Review of Code 99
Review of the Administrative Reports
Current SIDES Activities
Review of SIDES Website
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State Information Data Exchange (SIDES)
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CY 2011 National UI Benefit Payment Accuracy
 UI benefits paid:
$ 47.9 Billion
 Benefits Overpaid:
$ 5.1 Billion (10.67%)
 Top Causes of Overpayments:
 Working & receiving benefits
 32.0% of overpayments
 $1.6 Billion Dollars
 Incorrect Initial Eligibility Determinations (Reason for
job loss)
 21.1% of overpayments
 $1.1 Billion Overpaid due to Separation issues
State Information Data Exchange (SIDES)
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Initial Eligibility Determination Performance
 Separation Determination Quality CY 2011
 Determinations scoring 95 points or more: 66.4%.
(Criterion 75%)
 29 States failed to meet the quality criterion
 Separation Determination Timeliness CY 2011
 Separation Determinations issued within 21 Days: 63.2%*.
 41 States did not meet the 21 Day timeliness for Separations
*Nonmonetary Determination Timeliness ALP = 80%
State Information Data Exchange (SIDES)
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What is SIDES?
 Computer to computer exchange:
 Web Services - SIDES
 Web Site – SIDES E-Response
 Single Point of Contact
 Secure exchange
 Authentication Certificates
 Encrypted records and files
 Data Standards
 Standard Formats for data elements
 Edits, Validations, Business Rules
 Technical Standards
 Open design following industry standards
 Compliant with W3 standards
State Information Data Exchange (SIDES)
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General SIDES Infrastructure
State Information Data Exchange (SIDES)
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Benefits of UI SIDES
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Standardization of Information Requests – One format for
states and employers
Faster transit times (outbound and inbound) which reduces
time pressure for both states and employers
Guaranteed receipt/Confirmation of receipt
Improves Timeliness and Completeness of UI Responses
Saving Millions $ in Overpayments, erroneous employer
charges, and ultimately UI tax rates.
Single point of contact for both states and employers
Reduce follow-up phone calls - Increase % of
determinations made w/o further contact.
State Information Data Exchange (SIDES)
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Benefits of UI SIDES (cont.)
• Electronic storage & retrieval
o Reduced amount of postage
o Reduced amount of paper generated
o Reduced staffing to handle paper forms
o Reduced scanning/imaging expenses
• Eliminates legibility concerns of manual forms
• Reduces the number of appeals file
• Automatic issue creation (Hidden Separations)
• Reduced reconsidered determinations
State Information Data Exchange (SIDES)
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Production Summary – Separation Information
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SIDES transactions - Through 1/31/13
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1,053,221 requests for separation information
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1,019,044 separation responses
Response Statistics – Through 12/31/12
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99.95% of cases were timely responses
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.04% of cases were late responses
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.01% of cases had no response (most due to state duplicate start-up issues)
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5.39% are code 99 - Employer has no further information about this Separation
Percent of Amended Responses for 12/2012 – 1.06%
E-Response transactions - Through 1/31/2013
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1,394,834 requests posted
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68,384 responses
State Information Data Exchange (SIDES)
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UI State Information Data Exchange System (SIDES)
Separation Information Exchange
WA
MT
ME
ND
MN
OR
ID
WI
SD
MI
WY
PA
IL
UT
CA
IA
NE
NV
CO
KS
OH
IN
MO
WV
VA
KY
NC
TN
AZ
OK
NM
AR
MS
TX
NH
VT
MA
RI
CT
NJ
DE
MD
DC
NY
AL
GA
SC
LA
AK
FL
HI
As of January
31st,
2013
36
In production
1
In production by
February 2013
9
In production by
December 2013
7
No date/plan
PR
State Information Data Exchange (SIDES)
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UI State Information Data Exchange System (SIDES)
E-Response Employer Website
WA
MT
ME
ND
MN
OR
ID
WI
SD
MI
WY
PA
IL
UT
CA
IA
NE
NV
CO
KS
OH
IN
MO
WV
VA
KY
NC
TN
AZ
OK
NM
AR
MS
TX
NH
VT
MA
RI
CT
NJ
DE
MD
DC
NY
AL
GA
SC
LA
AK
FL
HI
As of January 31, 2013
35
In production
1
In production by
February 2013
10
In production by
December 2013
7
No date/plan
PR
State Information Data Exchange (SIDES)
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UI State Information Data Exchange System (SIDES)
Earnings Verification Exchange
WA
MT
ME
ND
MN
OR
ID
WI
SD
MI
WY
PA
IL
UT
CA
IA
NE
NV
CO
KS
OH
IN
MO
WV
VA
KY
NC
TN
AZ
OK
NM
AR
MS
TX
NH
VT
MA
RI
CT
NJ
DE
MD
DC
NY
AL
GA
SC
LA
AK
FL
HI
As of January 31, 2013
2
In Production
4
In Production by 3/31/2013
11
In Production by 9/30/2013
3
In Production by 12/31/14
PR
State Information Data Exchange (SIDES)
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Employer / TPA Status
Separation Information - Web Services
Employers / TPA
Production
Operations
ADP Inc., Unemployment Compensation Services (California)
February 2, 2010
TALX - UC Express
June 28, 2011
ADP Inc., Unemployment Group (St. Louis)
June 28, 2011
Employers Edge
August 20, 2012
Corporate Cost Control
March, 2013
Barnett and Associates
March 2013
Personnel Planners
March 2013
Price Waterhouse Coopers
May 2013
Employers Listed Below Expressed Interest in SIDES But have not Communicated an Implementation Date
Mckenzie Chase Management
UC Advantage
Colorado Hospital Association Sedg Wick CMS
Thomas & Thorngren
CVS
People Link Staffing Solutions
JCPenney
Smith and Stillwell
US Corp
John Deere and Company
Wayne County, MI
SCI Companies
Walmart
Michigan Hospital Association
Linkstaffing
Caterpillar
US 4U
Alternative Risk Management
Paychex
Unemployment Cost Control, Inc.
UTCA
Price WaterHouse Copper
People Systems
FAR Management
Pre-Employ
NSN Employer Services
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Governance
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UI SIDES Infrastructure and
Data Exchange Applications
SIDES Infrastructure
SIDES
E-Response
PRODUCTION
READY
Separation
Information
Application
Earnings
Verification
Application
Monetary and
Potential
Charges
Application
SIDES
Central Broker
SIDES
Administrative
Web Site
To be
Completed
in 2013
FUTURE
Nonmonetary
Determination
Application
State/Employer
One Stop Single
Sign- on
Chargeback
Notice
Application
Automated
POAs
Application
Data Exchange Formats / Applications
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Separations
Format
State Information Data Exchange (SIDES)
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SIDES E-Response Screen Shots – Separation Information
 E-Response Website Welcome Page
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SIDES E-Response Screen Shots – Separation Information
 Log In Page
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SIDES E-Response Screen Shots – Separation Information
 Separation Information Requests Screen
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SIDES E-Response Screen Shots – Separation Information
 Creating a Response
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SIDES E-Response Screen Shots – Separation Information
 Additional Claimant Information Request
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SIDES E-Response Screen Shots – Separation Information
 Employment Information
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SIDES E-Response Screen Shots – Separation Information
 Attachments
State Information Data Exchange (SIDES)
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SIDES E-Response Screen Shots – Separation Information
 Submission
State Information Data Exchange (SIDES)
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SIDES E-Response Screen Shots – Separation Information
 Confirmation
State Information Data Exchange (SIDES)
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SIDES E-Response Screen Shots – Separation Information
 Amending a Submitted Response
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Earnings
Verification
Format
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Earnings Verification Format
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Earnings Verification Format
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Earnings Verification Format
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Earnings Verification Format
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Earnings Verification Format
State Information Data Exchange (SIDES)
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Monetary and
Potential Charge
Format
State Information Data Exchange (SIDES)
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Monetary and Potential Charge Format
State Information Data Exchange (SIDES)
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Monetary and Potential Charge Format
State Information Data Exchange (SIDES)
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Monetary and Potential Charge Format
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SIDES Employer Web Site
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SIDES Employer Web Site
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SIDES Administrative Reports
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Additional Updates
• Earning Verification Work Group
(CO, GA, NJ, OK, WI)
• User Groups
• Web Site Review
State Information Data Exchange (SIDES)
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Questions
SIDES Information: http://info.uisides.org
Contact:
Chris Peretto, SIDES Director
cperetto@naswa.org or (202) 744-9182
State Information Data Exchange (SIDES)
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