How to Improve Investigations in Online Classifieds Hosted by: Allen Atamer LTAS Technologies 1-647-892-6477 www.harmari.com 1 Allen Atamer MIT graduate 2001 (S.M.) 10 years experience in artificial intelligence, text mining and software engineering 1 US and 1 Canadian patent in my name 8 years in the aerospace industry Personal motivation: 2 daughters 2 CraigsList & Online Classifieds Cheap, effective way to reach many people with your product/service Many postings to investigate – sometimes thousands per day Anonymous nature of listings, limited validation of personal information CL hides behind the law when questioned* * S230 of the Communications Decency Act 1996 3 Illegal Activity Auto crime / Auto fraud Child prostitution Unlicensed Contractors Weed / Drugs Fraud / 419 scam (King of Nigeria) E-Fencing stolen merchandise 4 Free Monitoring Tool - RSS CL provides RSS feeds free Limited utility lack of prioritization Information overload for > 5 feeds 5 Webscrapers Database Cost about $50 - $500 off the shelf Crawl a single page to many destinations Limited utility No clustering of similar postings No clustering of phone numbers No cleanup / filtering / prioritization of data Page 1 2 3 4 5 • The quick brown fox • the lazy dog Page 1 2 3 4 5 6 Hand-Bombing Tip Repeat ad that keeps coming up over and over? Use the - prefix 7 Auto Crime - Reporter Curbstoners – sell salvage title / grey titling vehicles list bogus private sale ads in CL: “for sale by owner” EXAMPLE: 416-527-4626 2010-10-25 1998 VW BEETLE TDI DIESEL 2010-10-10 2000 VW JETTA GLS "NEEDS BODY WORK" 2010-10-23 2003 Honda Accord, Auto, One owner, No accident, Private Sale 8 Auto Crime - Reporter Receive report compiling and separating list of sellers Instantly identify high-profile sellers without searching Sample Excel file below: 9 Auto: Investigator CL limits display of postings Only 7 days old for major cities Typically 30 days old for smaller cities Additional matching against historic data up to 1 year old “TGTBT” price rank EX. 2009 Acura for $9k, where average is $11k+ “TGTBT” mileage rank odometer spinners (felony) 10 Auto Example: 2005 honda accord CURBSTONERS TEND TO PUT THEIR PRICES ABOUT $1-2000 BELOW THE GOING PRICE … THE RESULT? TOO GOOD TO BE TRUE! 11 The “Game” Career Criminals adapt when they feel the heat Move their ads to another website Obfuscate phone number in ad Change cell numbers often We can meet the challenge Harmari can analyze all major classifieds Craigslist, AutoTrader, Kijiji, Backpage, (more coming)… Future development You need a long-term internet investigation partner to be one step ahead 12 Automation benefits Text cleanup (spelling, decorations, acronyms, abbreviations, synonyms) Automated License Plate Recognition (50-70% accy) Duplicates filtered out (97% duplicate-free reports) Merges info from similar listings Posts/data are stored on our server for 3 months Reporting allows you to prioritize the leads By region, number of posts, price, posted date 13 Breakdown of postings Deleted/flagged 0.1% Private Listings 39.3% Junk listings 9.9% Duplicate listing titles 10.6% Listings without phone number 21.5% Curbstoner Listings 18.6% 14 Find the phone number Obfuscated numbers foil the Reverse Lookup Search Harmari Engine is 98% accurate in retrieving such phone numbers 15 Spot the difference 16 The Competition Requirement Hand-bombing CL Harmari Effort required High Effectiveness Low Coverage Limited Low – Excel compatible report High – prioritized list of suspects Complete Cost Your time $ next slide 17 Auto: Reporter Pricing Price per Month Level Posts/ Day Example CL CL, BkPg CL, BkPg, EbayCL 3 0-500 Omaha, Louisville $350 $650 $800 2 500-1000 Cleveland, Detroit $650 $1050 $1300 1 1000+ NYC, LA $950 $1400 $1700 Prices are negotiable! 18 Product Line and Features Reporter Investigator TODAY TODAY bi-weekly weekly postings stored offline a a Analyze live data a a Available? Database updates Analyze historic data Price and mileage filter by make/model (Auto) up to 3 months a 19 NEW! CL Reverse Lookup Matching Live And Historic Ads Try it out for free! Enter Phone Numbers Here * Limited to Auto FSBO + Skilled Trades section 20 Proactive Excel Report Delivered Weekly Report Divided Up Amongst Investigative Team Avoid Hand-Bombing Each Ad; Saves Time Reactive 1. Receive Tip Or Complaint of Internet ad 2. Search the phone number on Harmari 3. Gather evidence against the Perpetrator -website -office location -false advertising 21 Show Excel File 22 Case Study - OMVIC Subscribed since August Reports delivered monthly TGTBT modifications Raw mileage number rather than ranking Below Market Value (Yes/No) instead of 1-5 CL ads ---- ----- - - -- - -- Dealers DB Harmari Engine Triage list Inappropriate dealer ads vs. true curbstoners Marketing Investigations 23 Case Study – Virginia HEAT Currently in evaluation phase Sample report for Tidewater, VA area Report for Craigslist with 243 phone numbers listed Out of 28 phone numbers with 6+ vehicles, 7 were found to be unlicensed dealers Report can be “very useful to the Virginia State Police, local LE, DMV, MVDB and other State Agencies for investigating curbstoning, vehicle crime and fraud, unlicensed contractors, fencing merchandise, prostitution, etc.” 24 Future Development Image Analysis – Stolen / Altered / Geo-tag ( see Blog on website) Tipline / Complaints DB Integration Email / Voice Agents Auto Flagging Ads for Removal 25 Next Steps Free quote specific to your needs Free sample data for your review LTAS Technologies www.harmari.com 1-647-892-6477 Email: info@harmari.com 26