Smart use of information technologies: the integration of SMEs in global value chains WANDE ADALEMO email: wande.adalemo@oxygen.net.ng phone: +234-8093413215 Intro… Changing Emerging Market (SAAAME) Dynamics > Source: PwC, 2014 Changing Emerging Market (SAAAME) Dynamics > Source: PwC, 2014 The transforming power of information technology in SMEs • Information technology is one of the strongest drivers for competitiveness, innovation and change in our modern economy. ICT is changing our lives – the way we socialise, work, shop, search for information, and communicate. A few figures to capture the emerging trends: • Two billion people are now connected to the Internet and this number is growing by 200 million per year. • Information technologies cut across all industries and services and create wealth, growth and jobs. More than 75% of the value added created by the Internet is in traditional industries. The ICT’s main impact is through the modernization of traditional activities. Smart innovation enabled by the Internet and ICT developments leads to higher productivity and has benefited all industries. The transforming power of information technology in SMEs-Cont’d • ICT enables all forms of innovation, from social to organisational and technological innovation. ICT boosts businesses’ efficiency and competitiveness in the global market. • The advent of Internet has changed the global business landscape. Internet accounted for 10% of GDP growth over the past 15 years. Recent ICT developments like Enterprise 2.0, cloud computing, social networks, etc. are enabling dynamic new and smaller companies to develop and bring to market innovations that before were too expensive to develop. • SMEs grow two-three times faster when they embrace the Internet. • For every job destroyed by the emergence of the Internet, 2.6 new jobs were created. Still, the huge potential of ICT-enabled business innovations remains to be unleashed by SMEs. The nexus of forces (Social, Mobile, Analytics, Cloud, Internet of Things) and new revenue streams > The challenge: combating in supply chains • Small businesses, accounting for 99% of all enterprises and contributing in many sectors up to 80% of all employment, are the ones suffering the most from limited understanding of ICTs and their potential, limited budget for ICT investments and difficulty in recruiting ICT professionals • Naturally, the first step for SMEs to embrace the Digital economy is to go on-line, by establishing their own websites. A web presence is necessary for an SME, but is not enough. There are millions of websites on the net competing for visibility and for attracting the interest of potential clients. The challenge: combating in supply chainsCont’d • At the same time, industrial value chains are becoming increasingly sophisticated and global. New business trends are emerging. The competitiveness of SMEs increasingly depends on their capacity to connect better and do business with larger enterprises, to integrate global value chains and thus become international business partners. • Smart use of information technology can help SMEs achieve this. • There are also great inefficiencies in industrial value chains, due to the fragmentation of the regulatory and technological outlook • The proliferation of different business models and standards result in a lack of interoperability between different technological solutions and disrupt efficient information flows along value chains. • SMEs in particular risk elimination from global value chains, due to shortage of appropriate, affordable and interoperable ICT solutions to link them with large business partners. The challenge: combating in supply chainsCont’d • Moreover, several States have been increasingly promoting smart use of ICT along industry-specific value chains, following different approaches and standards, risking to add complexity and fragmentation. So the huge potential of smart use of ICT in value chains, notably by SMEs is still largely underexploited. The policy response: the integration of SMEs in global value chains • Ministry of Communications Technology should launch the Nigeria initiative to promote the smart use of information technologies and the integration of SMEs in global industrial value chains. The objective is to modernize industrial value chains through the smart use of ICT and help notably SMEs better connect to larger enterprises and become fully integrated international business partners. • The focus of these actions is on SMEs, notably how to help them get connected and offer them a better position in the globalized world. • The initiative will result in simplified business processes, common data communication standards, better return on ICT investments, and efficiency gains, notably for the smallest enterprises. While it is conceived and designed for the smallest enterprises, the ultimate beneficiaries will be the entire Nigerian economy. The policy response: the integration of SMEs in global value chains • This initiative will be complementary to actions plans such as the National Broadband Plan, the NITDA Digital agenda, office of the ONC e.t.c. The focus of these actions is on SMEs, notably how to help them get connected and offer them a better position in the globalized world. • This initiative will consist of series of demonstration actions, with the objective to catalyze the creation of interoperable eBusiness frameworks that would help link SMEs to larger enterprises in an efficient way. • • The broader tangible and intangible benefits for the different types of stakeholders are expected to be: For SMEs: - facilitating the entry into the market of new, dynamic players; - strengthening business relations between SMEs and big companies; - helping SMEs become fully integrated international business partners; - streamlining business processes; - increasing returns on investments in ICT; - improving business transactions; - reducing administrative overheads or errors; The policy response: the integration of SMEs in global value chains • For larger companies: - increasing their innovation capacity by partnering with other innovative SMEs, - enhancing customer satisfaction through more flexible, personalized services; - shorter time-to-market; • For the economy and society: - promoting a more dynamic and competitive economy, - facilitating the market entry of new players, on fair terms. The policy response: the integration of SMEs in global value chains