Mairi Henderson, Project Manager, Scottish Enterprise Regional Workshop: Kilmarnock, Ayrshire Date: Wednesday 7th May 2014 Regional Seminar Agenda • Welcome • Superfast Broadband Rollout – Scottish Government • Business Gateway – What we do? • Introduction to CREATE – Scottish Enterprise • Networking Session • Meet the CREATE Advisor • Mak-Lab What is CREATE? • Developing approaches to encourage the take up & optimal use of Broadband & ICT by SMEs in rural areas • Working in partnership with organisations across different regions in North West Europe to share skills & ideas and to test approaches in different environments • SMEs will benefit from intensive support and business advice on how to exploit ICT • The project is funded from the INTERREG IVB Programme which targets EU funding to encourage regional collaboration to develop new approaches to common problems €2.6m EU Funded project (€1.3m of which is ERDF) • The funding will provide support for • SMEs to receive 1-1 advice • Materials to be developed that encourage ICT & broadband take-up • Help SMEs to collaborate with other small rural businesses from across North West Europe. Story so far .. • September 2013 - Launched project with Conference in Hereford • December 2013 - Appointed Leadership Panel of industry experts • January 2014 - Transnational Seminar in Dumfries, Scotland • February 2014 - Recruitment process for CREATE Advisors • March / April / May 2014 – Regional Workshops being delivered across all Partner regions Aims to overcome • Structural Deficits of the Rural Economy – Isolation from markets & skills – Lack of infrastructure – Lack of scale – Poor clustering opportunities – Lack of ICT expertise – Reliance on traditional sectors Collection exercise HSB Rollout/Demand stimulation • Specific marketing campaigns attached to a rollout in an area to get uptake from businesses • Bespoke seminars presenting specific advantages to the different target groups www.scottish-enterprise.com Role of NGA Broadband • Digitally Mature SMEs grow at least 2 times faster • At the height of the recession digitally mature SMEs were 29% more likely to grow than those with only basic use of IT • More sophisticated IT – improves labour productivity - 10% in services; 5% in manufacturing – drives 20% of all productivity growth across sectors • The annual total turnover of U.K. SMEs could be boosted by £18.8bn if all of these firms sold and marketed online Persisting Issues • • • • High awareness of speed issue Low awareness of potential Poor exploitation will continue Without action, economic effects will not be realised • Latent economic potential must be unlocked Snapshot of Pan Partner Survey Don’t allow online customers to customise products Don’t offer order tracking on-line Don’t use an ERP package Don’t use automated e-invoices Don’t access tender docs from eProcurement systems Don’t use video conferencing including Skype Haven't received orders for goods/services via a website Websites don’t host product catalogues or price lists Employees don't have business portable devices Haven't received foreign orders for goods/services Employees don’t have remote access to company email Don’t use any form of Social Media 0 20 40 60 80 100 120 Why do this transnationally? • • • • • Technical capacity & skills Gain scale Technical & economic specialisms Test approaches Demonstrate how rural SMEs can benefit from the global economy Leadership Panel • Recruit a Leadership Panel comprised of business & ICT experts from each partner region to the transfer of knowledge & skills across the partner regions Collection exercise What will CREATE offer SMEs? • 1:1 CREATE Advisor support (expert advice) • Business Directory • Business Review, identifying Action Plan specific to your SME • E-Guides – Best Practice guides • Digi-Labs - access to lab which showcases new IT Technologies • Clusters - Access to online knowledge platforms www.scottish-enterprise.com Business Review Diagnostic • Develop dynamic & tailored tool for delivery to a range of SMEs with different levels of digital maturity • The tool will focus on ways that new technologies can be incorporated into the business processes of rural SMEs to – encourage resilience, – increase efficiency, & – boost competitiveness. • Delivered on the ground by local advisors until June 2015 Digi-Labs Develop physical & virtual Digi-Labs as demonstrators and to facilitate transnational communication & collaboration E-GUIDES Virtual Clusters Virtual clustering of rural SMEs across NWE To overcome barriers to market caused by remoteness & the lack of critical mass The Cloud Clusters will provide SMEs with • • • • • • Significant exposure to other regions and countries Opportunity to gain scale Friendly environment to foster open innovation New suppliers New partners Transfer of new processes that can cut costs & increase sales Keeping in Touch with #createNWE facebook.com/createNWE www.create-nwe.eu twitter.com/createNWE linkedin.com/groups/ youtube.com/user/createNWE flickr.com/photos/createNWE Search LinkedIn for: CREATE – Connecting Rural Enterprise for a Transnational Economy Book Time with CREATE Adviser Contact Dan Annison, Scottish Enterprise dan.annison@scotent.co.uk Tel: 01387 245204 Mairi Henderson, Scottish Enterprise mairi.henderson@scotent.co.uk Tel: 01387 245223