CS Ariba Invoicing On Demand and On Premise Town Hall Chris Chase, Senior Manager April 2012 © 2012 Ariba, Inc. All rights reserved. Ariba Planning Processes On-Demand • Quarterly releases On-Premise • Every 18+ months • • • Strategic (Ariba Driven) • Customer (Customer Driven) On-Demand • 5-8 week Service Pack On-Premise • 8 week Service Packs 2 © 2012 Ariba, Inc. All rights reserved. Confidential. SR-CR (Quality Driven) Ariba longer term investments Often delivered over several releases 5-20 features per OND release series 100s of features per ONP release • Enhancement Request (ER) prioritized based on adoption needs • Delivered in releases and SPs • 3-6 per SP; 30-50 per OND release. • Service Request for quality related fixes • Priority: severe/critical defects • Delivered in SPs and Hotfixes • Hundreds per month Disciplined Innovation Approach Combining all customer experience into the journey Ariba Exchange exchange.ariba.com Feature surveys Advisory councils and user groups On-site customer visits Functionality and usability testing On-Premise Innovation Options… 9r1 8.2.2 Connect connect.ariba.com Early access programs and design partnerships Single Code Base On-Demand Future Releases 9s5 3 © 2012 Ariba, Inc. All rights reserved. 10s1 12s 11s Series Series Business Outcome Ariba Release Readiness Program Ariba Release Readiness is the program that drives the readiness of Ariba, Ariba’s Customers, and the Solution itself. 1. Product is ready 2. Ariba is ready 3. Customers are ready Release Readiness is the company-wide program to ensure the above happens on a release-by-release basis. 4 © 2012 Ariba, Inc. All rights reserved. Invoicing Historical Roadmap … 2008 2009 2010 2011 Country Specific Rules Supplier Enablement Automation Buyer Invoice UI Redesign Supplier Invoice UI Redesign Workflow Queue Management Ariba Open Adapter Usability Improvements E-Archiving for Financial Stake Holders e-Signing & Validation KPMG Country Guides Invoice Conversion Services Business Rules Self Configurable Approval Discount Management Rules Procurement with Invoicing Withholding Tax Quadrem Acquisition Global Compliance Southern Hemisphere Compliance (Chile, Mexico) Nordic Languages + Turkish b-Process Acquisition World Class Financial Solutions Increased Geographic Coverage © 2011 2012 Ariba, Inc. All rights reserved. Collaborative Business Commerce KPMG Country templates Increased Spend Penetration and Supplier Coverage b-process is the leading company in e-invoicing B-process belongs to the ARIBA group 11 years experience on the worldwide market 24 countries where the solution is certified and in production Over 68 billion euros exchanged on the bprocess platform in 2010 80 000 interconnected buyers and suppliers 130 people dedicated to e-invoicing 6 © 2012 Ariba, Inc. All rights reserved. B-process has extensive know-how on the e-invoicing european market Legal & business expertise Expert knowledge of the invoice document Expert knowledge of tax regulations and commercial law 7 © 2012 Ariba, Inc. All rights reserved. Production and operational know-how Traceability Service Continuity Reversibility Outrolling of suppliers and customers Dedicated outrolling teams Solutions adapted to customers and suppliers b-process: Inbound Invoicing Buyer solution offering suppliers different invoicing channels depending on their invoice volumes and integration capabilities Structured File • Structured data • > 100 invoices / month • Interchange agreement required • Legal fields checks • Digital signature • Legal e-archiving • Online access BUYER Smart PDF • Virtually printed PDF files • > 20 and < 100 invoices / month • Business data checks Web Portal • Invoice data key-in • < 20 invoices / month • Legal fields checks • Electronic duplicate archiving • Online access 8 Ariba, Inc. 2012 All rights reserved. OCR Scan / OCR • Data extraction from paper invoices issued by suppliers not yet shifted to tax dematerialization b-process: Outbound Invoicing Supplier solution offering buyers different invoicing channels depending on their requirements and integration capabilities. Only sold in Europe Structured File 1 • Legal data control • Legal e-invoice creation (supplier and buyer) PDF Duplicate Attachments Recap files • Digital Signature • Legal Archiving Email + PDF • Online access 2 • Business Data controls and online correction • Legal data control Printed Invoices Mailed to PO-Box 9 3 • Electronic duplicate archiving • Online access Printing Ariba, Inc. 2012 All rights reserved. SUPPLIER Invoicing Roadmap Metric Driven Processes Complex Services * Community Benchmarking Re-design of Contract Invoicing * Service Entry Sheet * Services Invoicing * Category Specific Invoicing Solutions Commodity and supplier level tolerances and workflow exception routings b-Process integration Country Specific Solutions PDF invoicing solutions * Industry Specific Invoicing Solutions Import and Export of Accounting Referential and master data on the Network Tax Solutions Workflow for Invoice Conversion Service Exceptions e-Invoicing for Brazil, Mexico, Columbia * Procurement with Invoicing World Class Financial Solutions Increased Geographic Coverage © 2011 2012 Ariba, Inc. All rights reserved. Increased Spend Penetration and Supplier Coverage Candidate 9r2 Invoice Features Invoice 11 Feature Description Improved End-point routings between systems Buyer administrators can configure end points in Ariba Network and Ariba Buyer to manage and control the flow of data from an Ariba account to each of the various systems connected to it VAT Tax Improvements This feature extends “Support for Tax Detail Extrinsics” and “Support for 0% Tax Rate” Queue Management for high transaction volume processing Queue management functionality extends the current concept of user group to establish clear ownership and management of approval routing to groups of users. Documentation: Ariba Approval Process Management Guide: Chapter 1: Approval Process Concepts Enhanced Invoice Rejection Handling If users rejected an invoice reconciliation (IR), the status of the IR was set to Rejected, but the status of the invoice document was set to Reconciled. For users who relied on the invoice document to review status information, this caused confusion since there was no indication that the invoice had actually been rejected. Improved Exception Management tolerances Invoice exceptions can now be defined to allow for absolute tolerances based on the difference between the amount or quantity values on the invoice and the expected values on the associated purchase order or contract © 2012 Ariba, Inc. All rights reserved. We Want Your Feedback and Ideas How You Can Get Involved: 12 • Participate in the Commerce Summit Roundtables today. An Ariba Solution Manager will be there today to collect your feedback • Volunteer to provide feedback and share your ideas to the Solution Manager for your product • Get involved on exchange.ariba.com • The Enhancements Online section of our Connect support web portal at: http://connect.ariba.com/ is the most direct way of letting your voice be known for enhancement requests • Our customer surveys, beta programs, functionality and usability testing are great ways to provide your feedback © 2012 Ariba, Inc. All rights reserved.