Contract Management Solutions
Copyright © 2013 Tech Mahindra. All rights reserved.
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What is Contract Lifecycle Management?
Contract Lifecycle Management (CLM) is the capability to manage multiple legal
document types through each stage in the contract lifecycle and transact across
operational processes.
Analyze & Optimize
Modify / Terminate
Transact
Audit / Comply
Capture / Store
Approve
Negotiate
Create / Draft
Search
Legal
Document
Types
Plan
Contract Lifecycle Management
Administration




Contracts (Buy/Sell/IP/)
Licensing / IP
Non-Disclosure Agreements
Others
Copyright © 2013 Tech Mahindra. All rights reserved.
Enterprise Data Hierarchies
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Contract Management Value
Top Benefit Areas
Search for Contract
Details
Increase
Productivity
Enhance Creation /
Drafting
Streamline
Approval Process
Total CLM
Value
Opportunities
Improve Contract
Data Accuracy
Improve
Quality &
Controls
Improve
Margin
Protection
Improve Contract
Performance
Enhance Order to
Contract Linkage
Reduce Cost
Enhancement
Decrease IT
Maintenance
& Support
Costs
Eliminate CMS
Pipeline Project
Costs
The Business Case
• Reduced time to find agreements and associated contract
details
• Reduced time supporting contract inquiries
• Reduced time finding SOW information
• Reduced time re-entering contract details
• Reduced time creating contracts due to integrated
templates and T&Cs
• Reduced time creating/drafting SOWs
• Reduced time for approvals when non-standard terms are
integrated into the automated approval workflow
• Streamlined parallel and sequential approval hierarchies for
SOWs
• Improved data integrity between contract data and downstream
systems
• Improved tracking of contract changes
• Improved consistency of contract terms
• Improved use of standard terms
• Improved integration between deal master and contract
information
• Improved visibility to contract discounts
• Reduce FTE support for ongoing enhancements
• Packaged software releases provide future enhancements
• Cancellation of current CMS pipeline projects
• Elimination of annual support and maintenance for CMS
Reduce Application
Support Costs
Copyright © 2013 Tech Mahindra. All rights reserved.
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Our Understanding: Contract Management
Efficient contract creation and management process resulting in lesser off-contract
buying
Contract Management Process
Contract Authoring/Creation
Creation of new
contract
Manage
Documents &
Tasks
Amend Existing
contract
Create Contract
Request in
ACC
Auto Approval
Contract Negotiation
Publish
Contract Approval
Rule based
Approvers
Additional
Approvers
(Optional)
Auto Approval
Contract Creation
Contract
Creation
Contract
Repository
Optionally
send to ERP
Contract Management (Compliance & Control)
Default
Contracts
Accumulate
Spend
Copyright © 2013 Tech Mahindra. All rights reserved.
Notifications/Trac
king/Reports
Key Features
1. Contract Authoring-2-Approval
 Business Specific Templates
 Different Hierarchical Types
 Delegation of Approval
 Multi-Currency
 Inter-Company Contracts
 Rule driven approvals
 Delegation of Approval
 DFS
 Automated Contract Creation
2. Contract Visibility
 Role management by Positions
 Access Control
 Contract Visibility Global or Regional
3. Contract Management
 Default on transactions
 Spend accumulation and reconciliation
 Expiration by Time and Spend Limits
 Milestone Tracking
 Notifications by user choice
 Various amendment types
 Reporting by different criteria
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Tech Mahindra Spend Management Practice
Our Capabilities in Contract Lifecycle Management
Analyze & Optimize
Modify / Terminate
Transact
Audit / Comply
Capture / Store
Approve
Negotiate
Create / Draft
Legal
Document
Types
Search
Plan
Contract Lifecycle Management
Administration
•
•
•
•
Contracts (Buy/Sell/IP/)
Licensing / IP
Non-Disclosure Agreements
Others
Proposed services
Enablement
of
Contract
Management Module
Integration Services
Loading of legacy contracts
Contract Process Management
Contract
Compliance
and
reporting
New site rollouts
Training Services
Copyright © 2013 Tech Mahindra. All rights reserved.
Enterprise Data Hierarchies
Capabilities
25 + Member Contract Mgmt Team
Experience in delivering both Buy
Side and Sell side contracts
Working knowledge on products
like Ariba, Emptoris, Symfact and
SAP
Currently 5 member Emptoris team
specializing on Emptoris contract
mgmt (Dicarta)
Experience
For
a
Large
Indian
steel
conglomerate - implemented of
Ariba Contracts
For
US based Pharmaceutical
Major – Support Emptoris Contract
Mgmt
For Indian Defense implemented –
Implemented bespoke contract
management solution
For a UK based large telecom
major. – Managing contract mgmt
process
5
Marquee Customers in Contract Management
Consulting
Implementation
Copyright © 2013 Tech Mahindra. All rights reserved.
Application
Support
Contract Mgmt
Process Support
6
Case Studies in Contract Management
NAB
Scotia
US Based
Life
sciences
Custome
r
Barclays
Industry
BFSI
O&G
Steel
M &E
Life
Sciences
Steel
Beverages
Lifescienc
es
Telecom
Type of
Partnership
Strategic
Partner
Strategic
Partner
Implementa
tion Partner
Strategic
Partner
Implementa
tion Partner
Strategic
Partner
Strategic
Partner
Strategic
Partner
Turnkey
Solutions
Provider
Duration of
Engagement
0.5 years
6 months
1 year
5+ years
1.5 years
6 Months
7 Months
7 months
7 years
Team Size
6
4-6
4
5
12
2
10
6
180
Onsite:
Offshore
30:70
20-80
10:90
50:50
35:65
100:0
25: 75
20:80
10:90
Delivery
Locations
US
Hyderabad
US & India
Hyderabad and
Hazira
US and
Hyderabad
Belgium and
Hyderabad
Luxembourg
Bangalore,
Hyderabad
US, UK,
Hyderabad
UK, India
Value
Proposition
Business
Process Study,
Implementation
and Support of
contract Mgmt
Application
Implementatio
n, Upgrade
and Support of
Contract Mgmt
Process and
Application
Process
Reengineering,
Implementation
of Ariba 9r1
Contract
Management
ADMS –
Contract
Management
Implementatio
n of complete
Suits of Ariba
8.2.x spend
management
Contract
Mgmt
Process
Reengineerin
g, Package
Evaluation
Cost Savings,
Sourcing and
Contract
Mgmt
Upgrade
Cost Savings,
Contract
mgmt
Process
Support
Technologies
/Applications
Ariba
Contracts
Workbench
and
Compliance
Ariba Contract
Workbench
and
Compliance
Ariba 9r1
Spend
Management
Suite
Ariba 8.x
Contract
Workbench
and
Compliance,
SAP
Ariba 8,2,x
webmethods
SAP
Evaluated
Ariba, SAP,
Emptoris,
Ivalua
Upgrade
from Ariba
7.x to Ariba
8.x
BT CMS –
Proprietary
and SAP
Key Highlights
Developed
Vendor
Scorecard and
performance
mgmt system
in intg with
CMS
Managing
around 20,000
Contracts,
Automated
contract
loading
process
Involved in
enabling and
Managing $
150 M USD
Contracts
Streamlined
and
redesigned
pre-contract
and contract
mgmt
processes
globally
Developed
auto
migration
tool for
migration
Managing
$20 B USD
worth of
contracts
and 6000
suppliers
Copyright © 2013 Tech Mahindra. All rights reserved.
Enabled both
buy side and
sell side
contracts for
steel business.
Managed
around 100
service
contracts
Ariba 9r1
Spend
Management
Suite
In progress –
Providing
Hybrid
integration
(UpstreamDownstream)
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Thank you
Visit us at www.techmahindra.com
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Copyright © 2013 Tech Mahindra. All rights reserved.
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Copyright © 2013 Tech Mahindra. All rights reserved.
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