3 - New and Emerging Technologies
New and Emerging Technologies
© Robert G Parker – UW-CISA 2010
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3 - New and Emerging Technologies
Dealing with the acquisition, implementation, use and impact of new and
emerging technologies on business culture, practices, channel and service
delivery as well as meeting customer expectations
• Cloud – Storage, Infrastructure, Application Processing
• BYOC – Use of Personal Devices for Business Activities
• Impact of Cloud On Service Oriented Architectures
• Social Networks
• Impact on business culture and communications
• Impact on technology requirements
New and Emerging Technologies
Cloud computing - National Institute of Standards and Technology (NIST)
“the provision of computational resources on demand via a computer
network’”
A more complete definition may include:
“cloud computing is the use of the Internet and virtualization concepts to
create an environment in which individuals and organizations can place
storage and processing capacity, supported with communications, into the
Cloud and to which users can transmit, process and store information”.
Cloud Computing
Advantages
Increased Risks
flexibility
and scalability
security, privacy,
availability and
continuity
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New and Emerging Technologies
Related Studies
“businesses are turning to the cloud as a means to accelerate the
rollout of functionality to support the business unit”.
Source: Deloitte Tech Trends 2011
This, however, results in applications that are “short on formal
reliability, transactional integrity, security "
Source: Deloitte Tech Trends 2011
“cloud computing will increase from $17.4 billion in 2009 to $70
billion by 2015”
Source: IDC – Global Industry Analysts
For more information on cloud computing, see the ITAC Brief "Cloud
Computing: A Primer" available on the CICA's website
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New and Emerging Technologies
Cloud Computing Concerns
Security defects in the technology
54%
Unauthorized access - leaked proprietary information
51%
26%
BCP - DRP
Service provider viability
25%
Information Week Analytic - 2010 GRC Survey
Cloud computing also introduces privacy risks, Specifically, the Patriot Act
which allows an American government agency to gain access to data residing
on the cloud - without the cloud customer's knowledge.
Ernst & Young – Privacy Trends 2011
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New and Emerging Technologies
Won’t Use Cloud
Cloud ROI
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New and Emerging Technologies
Social Networks
Social Media in the Workplace
Role in the Election
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New and Emerging Technologies
Social Networks
“Facebook and Twitter represent the move towards a world where
companies have the opportunity to gain closer connections with their
customers.
“social networks leave behind “digital exhaust”, which "should be mined,
providing a rich source of insight on market positioning, consumer
sentiment and employee productivity“
Deloitte Tech Trends 2011
Mining Digital Exhaust May Create Privacy Problems
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New and Emerging Technologies
Mobile Devices
Mobile devices, including tablets and smartphones, are representing a
larger share of the computer market
More than half of computing devices sold globally will not be PCs
Non PC mobile devices ("smartphones, tablets and non-PC netbooks) will
exceed the estimated 400 million PCs to be sold in 2011
More than 25% of all tablet computers will be bought by enterprises".
Deloitte Canada 2011 TMT Predictions (Technology, Media, Telecommunications)
Consumer Reports predicts that tablet computer sales will number 50
million in 2011 and 100 million in 2012.
http://news.consumerreports.org/electronics/2011/05/tablets-computers-laptops-desktops-netbookssales-consumer-use-surveys.html
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New and Emerging Technologies
Mobile Devices
RFID, proximity, embedded data gathering present risks included
interception of communications
NFC (Near Field Communications) will reduce the risk
“Smartphone manufacturers (e.g. Google Nexus S manufactured by
Samsung and the Blackberry Bold 9900/9930 manufactured by RIM) are
including near field communication (NFC) technology within their
devices”
“Intuit demonstrated at the 2011 Google I/O Developer Conference their
GoPayment service, which uses NFC "to let consumers wirelessly pay for
items on the go through just a touch of an NFC-enabled cell phone”
Deloitte Tech Trends 2011
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New and Emerging Technologies
New Technologies and New Uses of Technology Continue to Create Rick
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New and Emerging Technologies
Business Reaction
Create policies and procedures to identify, assess and create a program to
deal with new and emerging technology
Conduct risk assessments specific to each technology
Conduct risk assessments specific to each use of the technology
Implement monitoring and controls to ensure compliance with policies and
procedures
Seek to gain additional business advantage from the new technology
New and Emerging Technologies Risk Management
Failure to identify and address emerging risks
Bleeding edge adoption
Loss of business competitive advantage
Incompatibility with technology and business culture
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