M2M Healthcare Trends
Mike Sapien
Ovum
mike.sapien@ovum.com
Observations from CES
• Many healthcare applications that have
embedded wireless
• Complete solutions versus just the technology
demonstrated
• Patient monitoring and chronic care offers
including Diabetes and Heart conditions
• Cloud and hosted services integrated into
many applications
Examples from M2M Study
• AT&T – respiratory, diabetes, medical imaging, flu
vacination
• BT – NHS enhancements, heart home monitoring
• Orange Business Services – remote care,
emergency services, eHealth in Africa
• Telefonica – telehealth remote care for clinics
• T-Systems – dialysis system in UK
• Verizon – patient monitoring, home alert system
M2M Ecosystem Elements
Consulting and technical sales
Integration of M2M solution
Solution monitoring/reporting
Device provisioning and installation
Connectivity support
Applications support
Customer care
Applications development
Billing and reporting
Hardware customisation and testing
Connectivity
Hardware manufacture
B2B2C – Rise of the patient
B2B
Manufacturing
Logistics
Automotive
Supply chain monitoring
Fleet & asset management
Vehicle telematics
Delivery tracking
Home & consumer electronics
Utilities
Government
PAYD insurance,
health insurance
Health asset management
Personal health monitoring, personal safety, drug compliance
Domotics: consumer smart home services
Smart homes: appliance monitoring &
diagnostics, home security
Smart grid
Public surveillance,
road pricing
Digital signage
Retail
Where’s my parcel?
Smart cars: vehicle telemetry, entertainment,
emergency service support, fuel efficiency monitoring
Insurance
Healthcare
B2B2C
Increasing involvement of end user
Point-of-Sale
e-readers, digital
photo frames
Smart metering
Consumer energy services
Summary
• M2M telehealth solutions are growing in
many parts of the world now.
• Carriers are taking on more and more of the
ecosystem elements (and branding solutions)
• Ecosystem partners and strategic relationships
are still required and growing
• B2B2C is continuing to emerge in healthcare
• Cloud services integrated in many applications