1 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Oracle Communications Converged Application Server 2 <name> <title> September 1, 2012 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Agenda • Service Delivery Trends • Product Overview • Customer Use Cases • Summary 3 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Communications Converged Application Server Service Delivery Trends Service Domain and Network Domain Network Service Environment Services Domain Network Domain 4 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Service Delivery Trends Device evolution Network Service Environment Services Domain Network Domain 5 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Service Delivery Trends Ecosystem evolution Network Service Environment Application Developers Services Domain Network Domain Partners Integrators 6 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Service Delivery Trends Network evolution Network Service Environment Application Developers Services Domain Network Domain Partners Integrators Mobile 7 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Cable Fixed Service Delivery Trends Device evolution By 2016 about 70% of data will be video 8 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Service Delivery Trends Ecosystem evolution – communications development environment Basic Telephone EcoSystem Wireless IP Converged Application Developers Partners Basic Services – 800-freephone, Conferencing, Call Forwarding Integrators 9 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Wireless Services – Messaging, Roaming, Location, Content, Ringtones IP Services – VoIP, Click-to-call, Enterprise comms, OTT Converged Services – Collaboration, video Conferencing, Rich Communications Service Delivery Trends Network evolution LTE adoption into emerging and developed markets Subscriptions in Millions 160 140 120 • Highest operator commitments for LTE at 6 and 12 months past initial launch • LTE is the fastest developing communications system ever 100 80 Emerging 60 • 2009 – 1 LTE deployment Developed 40 • 2010 – 9 LTE deployments 20 0 2010 Source: Pyramid Research estimates 2011 2012 2013 Year Mobile 10 • 2011 – 52 LTE deployments 2014 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Cable Fixed Industry Challenges Legacy High Cost Application Architecture • Closed and proprietary Service Data Service Video Service Mobile Service Environment • High operational and maintenance costs Service Network • Limited cross-app integration and re-use • High cost of new service development • Separate service and network environment Mobile 11 Cable Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Fixed Agenda • Service Delivery Trends • Product Overview • Customer Use Cases • Summary 12 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Communications Converged Application Server Product Overview Migration To Open Application Architectures Service Data Video Service Any Service Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Fixed Data Service 13 Cable Service + Network Video Service Mobile Service Environment Voice Service Mobile Service Service Environment Converged App Platform SIP Mobile Java EE Cable HTTP Fixed Product Overview Characteristics Built on carrier grade foundation Enables high levels of IT Functions Adopts standards-based ‘Internet’ approach Delivers key ‘network’ functions Enterprise Developer Friendly 14 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. © 2008 Oracle Corporation – Proprietary and Confidential Product Overview Oracle Communications Converged Application Server Application Containers HTTP/SIP Servlet Service Creation IDE Network Simulators Comms Enablers App Router Media Control Proxy Register • Converged Java EE, SIP/IMS application server • Integrated Development Environment: Support off-the-shelf IDEs • Standards Compliant- Java EE, SIP Servlet, SOA, and 3GPP IMS, Media • HA - Geographically distributed session replication & clustering and Converged Load Balancer • Performance – extreme throughput/ low latency, over 180M BHCA Diameter Service Enablers Java EE/Web Services/Virtualization Clustering/Geo Redundancy Real Time Java Network Connectivity Converged Load Balancer HTTP 15 SIP/ISC Diameter Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Media XCAP Product Overview Application Container Oracle Communications Converged Application Server Application Containers Network Simulators 16 Comms Enablers Java EE/SIP standard compliant programming model • IDE Service Creation building blocks for XCAP, MSRP, Messaging, Conferencing, Call Control, IMS, and Diameter. Eclipse wizard support. • IDE Network Simulators - HSS, Diameter Ro/Rf, Media, and SIPp • HTTP/Sip request/response, application session, timers, auto-deployment, and listeners. • Built in SIP Proxy Register • Servlet separates business logic from SIP stack • Service orchestration – Custom application routing for feature/service interaction HTTP/SIP Servlet Service Creation IDE • App Router Media Control Proxy Register Diameter Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Product Overview Service Enablers Oracle Communications Converged Application Server • Service Enablers Java EE/Web services provide asynchronous session management for • Administration console with command-line support Clustering/Geo Redundancy • Management interfaces for service notification Real Time Java • User-friendly diagnostics, logging, instrumentation • Virtualization to optimize software environment on any given hardware Java EE/Web Services/Virtualization • • 17 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Two-tier HA/scalability replication • Engine tier – stateless, scales throughput • Data-tier – stateful, scales availability Real Time Java VM – high performing, high scaling, highly configurable Java Virtual Machine Product Overview Network Connectivity Oracle Communications Converged Application Server • Industry standard protocol interfaces for XCAP, SIP(JSR 289), DiameterR0/Rf, Media(JSR 309), XCAP, and HTTP • IMS ISC compliant - full interoperability testing with major network equipment providers • Diameter interoperability with industry grade billing, rating, and charging servers • Converged Load Balancer preserves session continuity across distributed architecture • XCAP support for XDMS server – presence, VoLTE Supplementary Service, … Network Connectivity Converged Load Balancer HTTP 18 SIP/ISC Diameter Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Media XCAP Agenda • Service Delivery Trends • Product Overview • Customer Use Cases • Summary 19 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Communications Converged Application Server Customer Use Cases OCCAS deployments Next Generation Networks • • • • Voice over IP(VoIP) or LTE (VoLTE) SMS services to fixed/mobile 3G/4G LTE devices Cable STB - IPTV control Multimedia Enterprise Services • Conferencing • Cloud feature-rich IP-based hosted services Collaboration • Converged voice, video, and data • Cloud based IP collaboration - presence, chat, conference, fileshare • IMS/RCS 20 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Verizon Communications Next Generation Networks COMPANY OVERVIEW • US fixed-line, wireless, and broadband operator offering voice, Internet (DSL) and video (digital TV), including the largest US triple play over fiber service • Subscribers/Lines: 93M Subscribers, 8.5M DSL lines, 11.9M FiOS premises, 1.6M FiOS TV subs, 2.2M FiOS Internet subs CHALLENGES • Tight deployment schedule with “iConfig” • Deploy standard, real-time, Optical Network Terminal settop box configuration and control platform for FiOS. • Support over 13M subscribers with continuous uptime, long-running sessions with large transaction volumes. SOLUTION • Products: Oracle Communications Converged Application Server • Implementation: Internal Development • Solution: FiOS Optical Terminal set-top box configuration/control platform 21 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. RESULTS • Successful deployment of FiOS Optical Network Terminal settop box controller platform on Oracle Communications Converged Application Server • Rapidly developed SIP Servlet-based control and configuration application using in-house development resources. • Exceeded customer’s transaction volume and long-running session requirements. Verizon Business Next Generation Networks COMPANY OVERVIEW • US fixed-line, wireless, and broadband operator offering voice, Internet (DSL) and video (digital TV), including the largest US triple play over fiber service • Subscribers/Lines: 93M Subscribers, 8.5M DSL lines, 11.9M FiOS premises CHALLENGES • Migrate existing services to IMS and an all-IP architecture • Reduce operating cost in IP Contact Centers SOLUTION • Product: Oracle Communications Converged Application Server • Implementation: Internal Development for Enterprise IP Call Centers • Oracle Communications Converged Application Server for voice and IP interactive voice SIP trunk service. 22 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. RESULTS • Rapidly developed SIP Servlet-based control and configuration application using in-house development resources. • Exceeded customer’s transaction volume and long-running session requirements. • Successfully deployed the IP Contact Center on Oracle Communications Converged Application Server supporting VoIP, an IP Interactive Voice Response, and SIP trunk services. InterCall Multimedia Enterprise Services COMPANY OVERVIEW • Largest hosted conferencing service provider in the world, with over 140,000 conferencing ports worldwide and over 2.5 billion conferencing minutes per month • Segment: Fixed Communications • Customers:70K+ organizations, 400K+ conferencing leaders CHALLENGES • Reduce traffic routing operating costs by replacing proprietary hardware infrastructure • Reduce high maintenance and development costs of inhouse, proprietary conferencing platform • Reduce time-to-market of new service creation, as well as feature extensions to existing services SOLUTION • Product: Oracle Communications Converged Application Server • Implementation: Internal migration from hardware based solution to complete software solution. • Oracle Weblogic Server for Client/Web UI, Sonus Media Gateway, RadiSys Media Server 23 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. CUSTOMER PERSPECTIVE “Thanks to [Oracle Communications Converged Application Server], InterCall can now route its traffic through a private network connection and save money. With a conferencing bridge, we had to do it with other components that increased our cost structure; we could never make that work.” Rob Ewing, VP of Information Technology RESULTS • Reduced annual operating costs by 20% leveraging IP and IT assets • Reduced cost of creating new and enhancing existing services by over 70% • Reduced internal development timeframe to 3-4 months from 12-18 month estimate • Oracle Communications Converged Application Server processing over 2.5 Billion call minutes a month Time Warner Cable Collaboration COMPANY OVERVIEW • • 2nd largest cable operator in the US Over 14 million customers-12 million video, 9.7 million high-speed internet, 4.4 million Fixed Phone, 8.6 million Double/Triple play subscribers CHALLENGES • • • • • • Low CAPEX and OPEX entry solution Robust feature set for residential and SOHO Customers Seamless Migration for IMS – preserve investment Build cost effective voice, video, and internet services Deploy to any screen-cable STB, phone, or internet Build out services on IMS infrastructure SOLUTION Product :Oracle Communications Converged Application Server Implementation: Nokia Siemens Network integrating IMS Infrastructure with Geo-redundancy Converging video and voice apps on STB 24 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. RESULTS • Converged call services to Set top box – Caller ID, voice Mail, Call redirect. • Deployed to over 8 Million Subscribers • Enabled Voice infrastructure into other domains like video • Exposed Voice infrastructure to the Web – Click to Dial, Click to Call • Reduced number of platforms Time Warner Cable Innovative Services Voicezone – Caller ID - View incoming calls as a popup - Choose to receive call or send to vmail - Set TV to Do Not Disturb 25 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. T-Mobile Hungary Next Generation Networks COMPANY OVERVIEW RESULTS • Largest cell provider in Hungary • Replaced end-of-life legacy IN Ericsson NGR and Prepaid SCP • Re-used of existing applications • Reduced OPEX of by more than 50% • High OPEX associated with service delivery • Architecture for rapid service creation • Limited prepaid SCP – could not support postpaid subscribers & new data services • Expanding business • Provides EDGE, 3G, and HSDPA • Building out LTE CHALLENGES • Maintain services while replacing Ericsson EOLed NRG • Migrate proprietary IN services to standardized CAP SOLUTION • Product: Oracle Communications Converged Application Server and Oracle Communications Service Controller • Implementation: In-house integration of billing to service broker • Integrated Ericsson’s MSC, SSP and CSCF 26 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. TeliaSonera Next Generation Networks • Largest operator in Sweden/Finland RESULTS • Replaced Convergys-Brite, Aepona • Over 140 million customers • Replacing Ericsson IN Platform • Fixed, Broadband, and Mobile • Cost savings over 50% of traditional IN Services • Time to Market, from 3-6 months down to a few weeks • No Vendor Lock-in COMPANY OVERVIEW • Deployed throughout Europe and Asia CHALLENGES • Create new revenues streams and maintain existing services • Consolidate IN Platforms • Converge Broadband and Mobility SOLUTION • Product: Oracle Communications Converged Application Server and Oracle Communications Service Controller • Implementation: In-house integration of multiple networks • Integrating Telia and Sonera, several network elements were merged 27 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Agenda • Service Delivery Trends • Product Overview • Customer Use Cases • Summary 28 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Communications Converged Application Server Summary - Why Oracle? • Robust Hardened industry grade software • Agile – far more flexible than the competition • Modular – fits and integrates • Integrated Hardware and Software, on very fast hardware! • Oracle Communications Converged Application Server + ExaLogic = 180M BHCA • 2x faster than nearest competitor • Oracle WebLogic Server – all fixes and improvements effect all platforms • Open Standards – Java EE, SIP, Media, .... • Open Platform – large Java developer community, strong ecosystem of partners. Deployed on of-theshelf Hardware and OS. • Breadth of Software –Oracle Communications Converged Application Server + Oracle OSS, Oracle BSS, Oracle CRM, ... • Complete IOT with NEPs • No vendor lock-in with best-of-breed software 29 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Summary Lower Cost of Application Development and Maintenance Telco Developers Enterprises Oracle Communications Converged Application Server Application Containers EJB SIP HTTP Service Enablers EE Web Service HA RealTime VM Network Connectivity SIP/ISC IT 30 DIAMETER HTTP Network Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Java EE and SIP Servlet application development model reduces proprietary C-based application development costs up to 70% with built-in support and maintenance tools Faster Time-to-Market for New Applications Java EE and SIP Servlet application platform reduces application development lead times from 12-18 months to 3-4 months Enhanced Revenue Opportunities from Innovation Converging telecom and IMS capabilities with the Web and Enterprise domains opens new revenue opportunities and business models Summary Key Benefits 31 Optimize Low development cost and fast time-tomarket services platform Innovate Price performance carrier grade environment Thrive Comprehensive communications/IT services and ecosystem Copyright © 2012, Oracle and/or its affiliates. All rights reserved. The preceding is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle. 32 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 33 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 34 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.