Customer presentation HP 3PAR Get 6-Nines Guarantee Program Customer-Facing Slides HP Storage How do we measure availability? In today’s always-on environment, every second counts! Availability 99% Downtime per Year 3 days 15 hours 36 minutes 99.9% 8 hours 45 minutes 99.99% 52 minutes 36 seconds 99.999% (5 9’s) 5 minutes 15 seconds 99.9999% (6 9’s) 32 seconds Source: http://en.wikipedia.org/wiki/High_availability 2 © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. What is the cost of downtime? Regardless of industry, the impact is costly and damaging = What does 1 hour of downtime mean? $6.5M* Online brokerage $336K** Industry average $90K* Media *CIO, Managing unplanned IT outages **Gartner Report; Ensure Cost Balances Out With Risk in High-Availability Data Centers (Published: 11 February 2013). Calculations performed by HP based on Gartner data. $5,600 per minute is $336K USD per 3 © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. How do you put a number on it? Real-life Examples Effects of downtime • • • • • • 4 Revenue & cash flow decrease Productivity loss Compliance and/or reporting penalties Customer $ strategic partner frustration Employee dissatisfaction Reputation damage © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. New: HP 3PAR Get 6-Nines Guarantee The SAFEST and only consistent path to a new style of IT Reduce business risk with 99.9999% data availability – guaranteed!* Ensure data access with 4+ node HP 3PAR StoreServ Systems including 10000, 7400, and All-Flash 7450. Program Details • Includes a FREE High Availability storage assessment • Assure best practice deployments of availability features • Remedy: HP funds 3 additional months mission-critical support * Subject to customer qualification and compliance with the Get 6-Nines Guarantee Terms and Conditions 5 © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Industry’s 1st 99.9999% HA guarantee to cover midrange, high-end, and allflash storage Designed for high availability No single point of failure Loss Of… Disk Drive 3PAR StoreServ Advantage Few-to-one rebuilds create hotspots & prolonged rebuild exposure Many-to-many non-disruptive rebuilds in ½ the time Drive Enclosure Shelf-dependent RAID limits access to data Array Controller Traditional Cache Mirroring delivers poor performance (write-thru mode) Persistent Cache Mirroring delivers consistent performance (no write-thru mode) Relying on Host Multipath Software is risky - misconfiguration, latent failures Persistent Ports ensures no host path disruption during planned maintenance or SW upgrade Host Port 6 Storage Competitors Limitations Shelf-independent RAID preserves data access © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Get 6-Nines guarantee helps eliminate boundaries Peace of mind knowing your data will be available wherever it is stored When Scale Matters Consolidate with confidence When Performance Matters Accelerate performance critical applications 10800 When Value Matters Expand the deployment of mission critical applications 10400 7450 All-Flash Array 7400 7 © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP 3PAR StoreServ Customers “3PAR StoreServ is the beating heart of our data...we go to great lengths to ensure that we adequately protect our critical infrastructure to ensure stable and reliable missioncritical operations…” “…Having everything highlyavailable and running well has increased productivity companywide. In effect, it’s like we hired two new IT professionals.” Julius Tomei, CIO, Focal Point LLC Dominic Leeson, Group IT Operations Manager, Peel Ports 8 © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. “…we have been able to implement an enterprise class solution which gives our customers confidence in the high availability and performance of their systems.” Sean Maguire, Managing Director, Legend Club Management System High availability qualification assessment Let us show you how to bulletproof your storage Free Assessment • • • • 9 Review storage HA best practices – from adapters to multi-pathing to zoning Learn about HP 3PAR StoreServ high-availability technology and features Ensure proper array sizing to minimize data access and performance impacts Discover how to perform ongoing management of highavailability while responding to IT changes © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Tier 1 Availability, Guaranteed HP 3PAR StoreServ Get 6-Nines Guarantee © Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Backup Slides What’s under the hood? The technology that drives 3PAR high availability StoreServ Feature Customer Benefits Modern Architecture Fully redundant storage system No single point of failure in any active component Next-generation architecture Rebuild LUNs to full parity protection quickly after physical disk device failure Proven firmware Five nines availability for all customers, including those not following HP 3PAR best practices Persistent Technologies Persistent cache Enables optimal performance so applications do not falter even if a node fails Persistent ports Non-disruptive s/w upgrades; host based multi-pathing s/w not involved in upgrade process End-to-End Error Checking Automated, end-to-end error checking Automated end-to-end error checking as data frames pass through the system to the disks Disk Enclosure Availability 12 provisioning ©Default Copyright 2013 Hewlett-Packard Development Company, L.P. Adds HA across disk chassis/enclosures for every LUN provisioned in HA-cage or HA– enclosure mode,herein ensuring availability The information contained is subjectdata to change without notice.in the event of an entire disk chassis or enclosure loss