Customer presentation
HP 3PAR Get 6-Nines
Guarantee Program
Customer-Facing Slides
HP Storage
How do we measure availability?
In today’s always-on environment, every second counts!
Availability
99%
Downtime per Year
3 days 15 hours 36 minutes
99.9%
8 hours 45 minutes
99.99%
52 minutes 36 seconds
99.999% (5 9’s)
5 minutes 15 seconds
99.9999% (6 9’s)
32 seconds
Source: http://en.wikipedia.org/wiki/High_availability
2
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
What is the cost of downtime?
Regardless of industry,
the impact is costly and damaging
=
What does 1 hour
of downtime
mean?
$6.5M* Online brokerage
$336K** Industry average
$90K*
Media
*CIO, Managing unplanned IT outages
**Gartner Report; Ensure Cost Balances Out With Risk in High-Availability Data Centers (Published: 11 February 2013). Calculations performed by HP based on
Gartner data. $5,600 per minute is $336K USD per
3
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
How do you put a number on it?
Real-life Examples
Effects of downtime
•
•
•
•
•
•
4
Revenue & cash flow decrease
Productivity loss
Compliance and/or reporting penalties
Customer $ strategic partner frustration
Employee dissatisfaction
Reputation damage
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
New: HP 3PAR Get 6-Nines Guarantee
The SAFEST and only consistent path to a new style of IT
Reduce business risk with 99.9999%
data availability – guaranteed!*
Ensure data access with 4+ node HP 3PAR StoreServ
Systems including 10000, 7400, and All-Flash 7450.
Program Details
• Includes a FREE High Availability storage assessment
• Assure best practice deployments of availability features
• Remedy: HP funds 3 additional months mission-critical support
* Subject to customer qualification and compliance with the Get 6-Nines Guarantee Terms and Conditions
5
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Industry’s 1st
99.9999%
HA guarantee to
cover midrange,
high-end, and allflash storage
Designed for high availability
No single point of failure
Loss Of…
Disk Drive
3PAR StoreServ
Advantage
Few-to-one rebuilds create hotspots &
prolonged rebuild exposure
Many-to-many non-disruptive rebuilds
in ½ the time
Drive Enclosure
Shelf-dependent RAID
limits access to data
Array Controller
Traditional Cache Mirroring delivers
poor performance (write-thru mode)
Persistent Cache Mirroring delivers
consistent performance
(no write-thru mode)
Relying on Host Multipath Software is
risky - misconfiguration, latent failures
Persistent Ports ensures no host path
disruption during planned maintenance
or SW upgrade
Host Port
6
Storage Competitors
Limitations
Shelf-independent RAID preserves
data access
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Get 6-Nines guarantee helps eliminate boundaries
Peace of mind knowing your data will be
available wherever it is stored
When Scale Matters
Consolidate with confidence
When Performance Matters
Accelerate performance critical
applications
10800
When Value Matters
Expand the deployment of
mission critical applications
10400
7450
All-Flash Array
7400
7
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP 3PAR StoreServ Customers
“3PAR StoreServ is the
beating heart of our
data...we go to great lengths
to ensure that we adequately
protect our critical
infrastructure to ensure
stable and reliable missioncritical operations…”
“…Having everything highlyavailable and running well
has increased productivity
companywide. In effect, it’s
like we hired two new IT
professionals.”
Julius Tomei, CIO, Focal Point LLC
Dominic Leeson, Group IT Operations
Manager, Peel Ports
8
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
“…we have been able to
implement an enterprise
class solution which gives
our customers confidence in
the high availability and
performance of their
systems.”
Sean Maguire, Managing Director, Legend
Club Management System
High availability qualification assessment
Let us show you how to bulletproof your storage
Free Assessment
•
•
•
•
9
Review storage HA best practices – from adapters to
multi-pathing to zoning
Learn about HP 3PAR StoreServ high-availability
technology and features
Ensure proper array sizing to minimize data access and
performance impacts
Discover how to perform ongoing management of highavailability while responding to IT changes
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Tier 1 Availability,
Guaranteed
HP 3PAR StoreServ Get 6-Nines Guarantee
© Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Backup Slides
What’s under the hood?
The technology that drives 3PAR high availability
StoreServ Feature
Customer Benefits
Modern Architecture
Fully redundant storage system
No single point of failure in any active component
Next-generation architecture
Rebuild LUNs to full parity protection quickly after physical disk device failure
Proven firmware
Five nines availability for all customers, including those not following HP 3PAR best
practices
Persistent Technologies
Persistent cache
Enables optimal performance so applications do not falter even if a node fails
Persistent ports
Non-disruptive s/w upgrades; host based multi-pathing s/w not involved in upgrade
process
End-to-End Error Checking
Automated, end-to-end error checking
Automated end-to-end error checking as data frames pass through the system to the disks
Disk Enclosure Availability
12
provisioning
©Default
Copyright 2013
Hewlett-Packard Development Company, L.P.
Adds HA across disk chassis/enclosures for every LUN provisioned in HA-cage or HA–
enclosure
mode,herein
ensuring
availability
The
information contained
is subjectdata
to change
without notice.in the event of an entire disk chassis or
enclosure loss