to - Solutions Infini

InfiNeo

Who We Are, What We Do

 Solutions Infini is India’s Premier Enterprise Messaging and Telephony Solutions provider.

 Founded in 2009, self-funded and boot-strapped our way into a multi-million dollar company by building interactive and engaging communication solutions using SMS and

Voice.

 We’ve made over USD 6.1 million during FY 2013-14.

 We’re known for building requirement specific and customized solutions that suit the business communication need of any organization.

 We cater to organizations of all sizes and across industry segments.

Solutions Infini Technologies India Pvt. Ltd. © 2014 All Rights Reserved www.solutionsinfini.com


Enterprise Messaging and Voice Solutions –

Tailor-made For Your Business

Push and Pull-based

Messaging

2 Way

Messaging

Solutions Infini Technologies India Pvt. Ltd. © 2014 All Rights Reserved

International

Messaging

Mobile Banking

Platforms

Cloud

Telephony www.solutionsinfini.com


Award Winner:

Technology Fast 50 2013 Recipient

Awarded by Deloitte Touche

Tohmatsu India Private Limited




Complete Security For Your Data

Solutions Infini is

ISO 27001:2005 Certified

For Information Security

www.solutionsinfini.com


Lead Management

 Lead Management platform that leverages a proprietary cloud hosted business telephony/IVR solution

 Lead Generation through Listing on Multiple

Online Channels and marketing through Email, social networks and mobile

 Integrates an Analytics engine on top of features like customizable IVR, call forwarding & conferencing, call recording & voicemail, missed calls & live view



Mobile Messaging

 Enabling Enterprises to engage with customers on their mobile via messaging solutions

 Provides a multitude of client specific technology solutions and real-time analytics to measure campaign effectiveness

 Vertical specific campaign solutions for clients based on strong understanding of marketing & transactional messaging requirements


National Presence


Global Presence


History and Evolution

2009-2012 FY 13

• Founded in

2009

• Revenue 3.5

Mn

Developed Messaging

Solutions platform

SMS Infini

• Expanded operations to Mumbai

• Team strength of 23 and 282 clients serviced

• Expanded operations to

Delhi & Hyderabad in

FY12 and added Kochi &

Kolkata in FY13

• International Messaging

Solutions launched in

Aug-2012

• Lead Management solutions through Cloud

Telephony platform

DialStreet launched in

Apr-2013

• Team strength of 85 and

2,300 clients serviced

FY 14 onwards….

• Expansion of operations to

Tier-1 & Tier-2 cities in India targeting corporate & SME segment

• Enhancing offering to SMB’s including Lead Generation and

Listing Management

• Expansion of Business development & Tech team

• Opening international operations in S.E Asia and other emerging markets

• M&A of small technology firms in the space

• Technology and R&D development


Key Clients


Products


SMS www.solutionsinfini.com

InfiNeo – The Banking Platform


Introduction

 Solutions Infini’s InfiNeo banking telecommunication platform has been designed to help banks and financial institutions build the most concrete SMS Banking platform to aid their customers.

 Infineo is a software based platform that can be deployed within the banking infrastructure

 InfiNeo allows multiple features such a Push Messaging and 2-way Messaging.

 Caters to the requirement of sending regular updates to customers such as Account

Balance, OTP & Credit/Debit Alerts

 InfiNeo also provides accurate and real-time monitoring along with the delivery status of every SMS that is sent

 InfiNeo can be easily integrated and deployed within the existing setup.

 InfiNeo also allows the integration, use and management of Virtual Numbers and

MissCall solutions.


Features

Web UI

A user-friendly web UI to use and manage InfiNeo. The UI also provides real-time analytics in an easy format.

User Management

You can add various levels of users including admin and manager accounts and assign appropriate user privileges.

Analytics

The in-built analytics gives you a extensive analysis of all the aspects of your mobile banking service run by InfiNeo

Reports

Comprehensive reports that provide accurate status of the SMS sent, including time of submission and delivery status.

Reporting

Archived Reports

You can generate historical and archived reports for any time period of your choice.


Features

Monitoring

Real-time monitoring that ensures that all SMS traffic is continuous and non-redundant

Pull Messages

Integration & Customization

Integrates easily with the banks existing setup and with 3 rd party applications. InfiNeo can also be customized to cater to your specific needs.

Multiple Connectivity

Allows third party connectivity to the SMSC

Validation

Validation of ID/Address proofs and other important KYC related documents through missed calls and SMS.


Keyword Management

Keyword Mgmt. allows you to view all the SMS sent along with keywords. It also gives you detailed information about date, time, mobile number, operator and the circle location. www.solutionsinfini.com

Features

Do Not Disturb

InfiNeo performs DND filtering.

Numbers are maintained on an

SMPP account provided by

Solutions Infini.

User Management

Licensing Fees

InfiNeo does not need any licensing since it uses open source technologies.

Firewall Rule Friendly

InfiNeo demands very little ports to be opened which ensure 100% compliance to the banking policy


Admin

Administrative controls that form the basis for the selection and implementation of logical and physical controls.

Access

Access to protected information is restricted to people who are authorized to access the information.


Features

Queue Management

The InfiNeo platform is asynchronous in nature which ensures that the function is running at all times independently.

Priority Request

Every account has a priority flag which ensures that critical messages are given the maximum privilege and is delivered within the stipulated time.

Round Robin Routing

SMS are sent using per packet balanced load through multiple routes


Failover Connectivity

Backup routes and servers are always in place that are instantly activated in case of failure of the primary servers and routes.

Bulk Upload

This feature allows to upload mobile numbers in bulk. It also has multilingual support.


Why Use InfiNeo

Departmentwise access and privileges.

Easy Access

Everything is done at your level.

Dedicated system to handle your needs.


Architecture 1


Architecture 2


Use Case

Know Your Balance

Send an SMS to xxxx

Banking User

The available balance will be instantly sent to the user


Use Case

One Time Password

Banking User

Cases: During new user registration, online transactions, etc.

Instantly sends the One Time Password


Use Case

Physical Swipe of Credit/Debit Card

Banking User

When a debit/credit card is swiped at any establishment

Instantly sends the transaction details


Use Case

Banking User

Credit/Debit Card Alert

Send an SMS to xxxx

Example: To block/report a stolen card

Confirmation SMS will be sent to the user

Example: Your request has been processed


Use Case

Banking User

Credit/Debit Card Payment Alert

When payment due dates approach

Payment alerts will automatically be sent to the user


Use Case

Monthly Mini Statements

Banking User

• At the end of every month

• When customer places a request for a mini statement

Monthly mini statements will be send to the user


Use Case

Banking User

Stop Cheque Request

Send an SMS to xxxx

Example: STOP to xxxx

Confirmation message will be sent to the user

Example: Your request has been processed


Use Case

Cheque Status Enquiries

Send an SMS to xxxx

Example: STATUS <Request ID> to xxxx

Banking User

Information regarding request status will be sent to the user via an SMS


Use Case

Call Back Requests

Fills a Call Back Request Online

Banking User

A call back is instantly triggered from a service representative of the bank.


Use Case – MissCall Service

1. Registering for Phone/SMS Banking by dialing a number

Dials a number & after 2-3 rings, calls get automatically disconnected

Banking User

Call back with

IVR

Press 1 for Phone Banking

Press 2 for SMS Banking

Press 3 for …...



2. Account Balance (Know your Balance)


Banking User

Information regarding account balance will be sent to the user via an SMS



3. Order a Cheque Book


Banking User

Confirmation message will be sent to the user via SMS



4. Stop Cheque Request


Banking User

Confirmation message will be sent to the user via SMS



5. Mini Statement Request


Banking User

Mini Statement details (for 6 or 10 transactions), will be sent to the user via SMS


Hardware Configuration Details

The configuration of the hardware we provide is as follows:

 Intel Xeon processor 5 or above

 16 GB RAM

 500 GB Hard disk

 SSD HDD


Software Configuration Details

The software configuration we provide is as follows:

 CentOS 5 or above

 LAMP (Linux OS), Apache (HTTP Server), MySQL (Database Software) and PHP

 WAMP(Windows OS), Apache(HTTP Server), My SQL (Database Software) and PHP

 Nginx (Web Server)


Thank You


to - Solutions Infini

InfiNeo

Who We Are, What We Do

Who We Are, What We Do

Enterprise Messaging and Voice Solutions –

Tailor-made For Your Business

Who We Are, What We Do

Award Winner:

Technology Fast 50 2013 Recipient

Awarded by Deloitte Touche

Tohmatsu India Private Limited

Who We Are, What We Do

Complete Security For Your Data

Solutions Infini is

ISO 27001:2005 Certified

For Information Security

Who We Are, What We Do

Who We Are, What We Do

National Presence

Global Presence

History and Evolution

Key Clients

Products

InfiNeo – The Banking Platform

Introduction

Features

Features

Features

Features

Related documents

Products

Support

to - Solutions Infini

InfiNeo

Who We Are, What We Do

Who We Are, What We Do

Enterprise Messaging and Voice Solutions –

Tailor-made For Your Business

Who We Are, What We Do

Award Winner:

Technology Fast 50 2013 Recipient

Awarded by Deloitte Touche

Tohmatsu India Private Limited

Who We Are, What We Do

Complete Security For Your Data

Solutions Infini is

ISO 27001:2005 Certified

For Information Security

Who We Are, What We Do

Who We Are, What We Do

National Presence

Global Presence

History and Evolution

Key Clients

Products

InfiNeo – The Banking Platform

Introduction

Features

Features

Features

Features

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