Oxford University University of Washington Cape Town Convention Project The Cape Town Convention’s International Registry: Decoding the Secrets of Success in Global Electronic Commerce Roksana Moore Soton Decoding the International Registry’s Success • Introduction • Examples of older global e-commerce systems – Slow, painful process of building a global network • Cape Town Convention – Governance and technology design decisions • Success Factors – – – – – – Concrete “Value Proposition” Mandatory, Formal Regime Collective Action Problems Mature Technology Organic Development Responsive Governance • But is this a model that can be reproduced in other fields? Introduction • Cape Town Convention based on central registry for security interests • Many examples of successful electronic commerce systems for reference – International Registry is uniquely “organic” • Law, technology & business factors all contribute to success • Compare and contrast with other systems to isolate specific success factors Airline Reservation System • Adoption of jet aircraft triggered “paperwork crunch” in airline industry – Isolated islands of computerization inside airlines • Deregulation unleashed competition, airlines with CRS wanted to exploit leverage – National regulators intervened • Rise of Internet travel sites dis-intermediated travel agents – End-to-end electronic processes replace paper • Regulations abolished as competition among “global distribution systems” grows Tested Telex to SWIFT • Banks were early adopters of information & communication technology – Telegraphs transmit instructions, but how to authenticate • Encryption systems based on paper code books, physical controls, separation of functions inside banks – Inefficient but reasonably secure • Bankers for global association to develop global communication network – Only messages, clearing and settlement by other means • SWIFT functions regulated by private law in each country – Service organization supports banks – Continuous innovation in information security and standards Digital Signatures • Technological answer in search of a question – Business case for adoption weak, 1990s electronic signature laws did not create statutory mandate for adoption • US FDA requires signatures on all documentation related to testing of pharmaceuticals before marketing – SAFE BioPharma trade association developed to replace paper with electronic records – US FDA remains silent on compliance • Slow uptake by industry of standards-based solutions – Reinvent SAFE as something else? Cloud computing for electronic health records? • What happened to Identrust? BOLERO? Covisint? Payment Cards • ATM cards permit consumers to access bank services after hours – Slow development and adoption of standards create global network • Credit cards permit consumers to access line of credit for any retail purchase – Slow replacement of paper-based clearing and settlement creates global network • Platform operator of two-sided market sets pricing policies for banks, merchants and consumers – National regulators now intervening to limit prices International Registry I • Governance – CTC authorizes creation of International Registry • No international interest unless recorded in International Registry – CESAIR and AWG provide continuous feedback – Third party customer surveys/market discipline • Organization – 24/7 global access – Notice based registry, mere ministerial function – Registrar liable for negligence, but not responsible for content of documents filed International Registry II • Technology – Classic Public Key Infrastructure – International Registry opens “accounts” for user entities – User entities store credentials on one computer • Loss of computer means new credentials must be issued • Experience since 2006 launch – Initial boom in activity, slow down during Global Financial Crisis, slow recovery – Continuous technological and service innovations in response to stakeholder feedback – Continuously rising customer satisfaction survey results, continuously falling liability insurance premiums Success Factors • Concrete Value Proposition – Like CRS, SWIFT, card networks, unlike digital signatures • Mandatory formal public international law regime – Hard law simplifies technology and business models • Small number of manufacturers and airlines reduce collective action problems – Unlike CRS, SWIFT, card networks • PKI is mature technology that is cheap relative to cost of aircraft equipment • Organic development (“born digital”) – No business process reengineering/migration from paper required • Responsive governance – Transparent processes, active dialogue with stakeholders – Cost recovery, non-profit business model Conclusion • International Registry is an extraordinarily successful global electronic commerce system • Success factors can be readily identified • But are very difficult to reproduce… – Interests in maritime equipment • J.K Winn, The Cape Town Convention’s International Registry: Decoding the Secrets of Success in Global Electronic Commerce • http://papers.ssrn.com/sol3/papers.cfm?abstr act_id=2118963