International Registry Breaking New Ground What we have learned Ten Year Anniversary of Cape Town and the Aircraft Protocol Rob Cowan MD, Aviareto Ltd, International Registry, Cape Town Convention and Aircraft Protocol Agenda Registrar’s Role Success Factors Risks Status Surprises Role of the Registrar Aviareto’s Role Helpdesk MSNs International Registry Approval 24/7 Confirm registration Security What Aviareto Doesn’t Do Provide legal advice or opinions on any matter relating to the Convention, Protocol or any other legal documentation, or on the legal status of the Registry Mediate disputes between filing parties Provide advice on whether an interest should be registered Provide assurances that a registered interest is factual Status Update States where Cape Town is effective Effective States 60 50 40 30 20 10 0 2006 2007 2008 2009 2010 2011 Registrations by end 2011 295,157 or 4,200 Per Month Registrations, Discharges and Amendments 9 Registration Session, Annual Trend 14000 12000 10000 8000 6000 4000 2000 0 2007 2008 2009 2010 2011 (e) 10 Surprises Intermediaries Appear User Intermediary Registry New Dichotomy RISKS The Risk of Complacency Performance 100% Time Technology Risks Risk Young Mature Obsolete Maturity IT Management Risks Expertise required Database Administrator Actual Perceived Success Factors Success Factors Governance Industry & stakeholder engagement Risk Management Culture Shareholder Objectives Governance ICAO CESAIR International Registry Advisory Board (IRAB) SITA Independent Security Reviews - PwC Irish Government Standards (Quality & Security) Annual Customer survey Insurance cost per million of cover 18 16 $100m cover 14 12 10 8 6 Reduced risk 4 2 0 2006 2007 2008 2009 2010 2011 Summary 1. Remember the Objective 1. To support the effectiveness of the Cape Town Convention and Aircraft protocol through the efficient operation and development of the IR 2. Culture 1. Culture is based on people and stories; how we do things here. This is an extra defence against problems. Our culture is 1. 2. 3. 4. Careful, cautious, risk averse Sense of ownership amongst all staff Self managed teams allowed and expected to make decisions Responsive to the industry – aware of the significance of registrations and potential impact of a problem on the IR 3. Stakeholder Engagement 1. 2. Continuous engagement with industry Not sitting in an Ivory Tower making decisions on how we would like the industry to work Contact • rob.cowan@aviareto.aero • +353 1 809 1462